[Price Error] ModNation Racers PSP - $0.50 Delivered at DSE

simprosimple on 02/06/2013 - 09:20
Last edited 04/06/2013 - 22:10 by 1 other user

I'm sure it will cost more than $0.50 for DSE to post it as normal envelop will cost at least $0.60 in Australia

JB Hifi selling for $10 - Pickup ONLY
http://www.jbhifionline.com.au/game/psp/modnation-racers/510…

Target selling for $14.95 - Pickup ONLY
http://shop.target.com.au/p/modnation-racers-psp/W168215

Welcome to the world of ModNation
Power up your PSP (PlayStation Portable) and get ready for a heady mixture of creativity and fast, furious racing fun with ModNation Racers, which combines great entertainment for all the family: beginners and driving pros alike.
Starting out you get yourself a mod character and kart to customise and modify however you want, and with the vast wealth of customisation options available to you from the outset, the possibilities are endless. Once you have created your mod character it's just a case of battling it out on a series of awesomely tricky tracks and beating your opponents to the finish line in style.
You can jump, boost and swerve your way around all of the tracks together or play against friends and other PlayStation fans using ModNation Racers' Wireless Ad Hoc Mode and Infrastructure Mode. You can even design your own tracks to share with other players around the world too.

General Discussion

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Comments

Tihocan on 02/06/2013 - 20:53

Thanks OP, it's been a while since I bought something for my PSP.
hollykryten on 02/06/2013 - 21:12

+4

2382 clicks and still hasn't sold out on a limited stock deal. hmmmmm some thing strange going on there. Wonder how many order cancellations there are going to be tomorrow.
- docpol on 02/06/2013 - 21:52
  
  All of them, methinks.
cheepwun on 02/06/2013 - 22:24

Slap me silly and call me Sally if this deal actually works.
- hollykryten on 02/06/2013 - 22:46
  
  We will see tomorrow when Dick Smith re-opens. There would have been no body at the Dick Smith warehouse today. I ordered my 2 copies well over 2000 clicks ago so possibly have a better chance of getting it.
  
  At the moment it's not far from 2500 clicks and hasn't sold out according to the home delivery Availability but i wouldn't trust that. Dick Smith has known not to be able to count right.
jasperthegoat on 02/06/2013 - 23:00

Page not found
We are really sorry, but we couldn't find the page you were looking for.
Was the link incorrect? It could be that a mistake has been made in entering the link, the page is no longer available or that we are in the process of making site updates.
hollykryten on 02/06/2013 - 23:23

Link was correct and as evident it was posted for the past 14 hours with a few thousand clicks. No longer works now though since it's disappeared.

Looks like the deals over then. The game is no longer showing up on the Dick Smith website either under PSP games. They probably found out that the ordering system screwed up having had thousands of orders today when there was only a few hundred or so in stock.
Tal_Shiar on 02/06/2013 - 23:28

bookmark comment: in before the negs…
hollykryten on 02/06/2013 - 23:31

+1

Is still showing up in my order history which is a good sign.
Maglia Nera on 03/06/2013 - 06:15

+4

THE PROFESSIONALS HAVE STRUCK AGAIN !!!
justhooked on 03/06/2013 - 15:09

How long will it take before they cancel and notify us my order was 548xx
No movement on the status
- hollykryten on 03/06/2013 - 21:42
  
  +1
  
  Don't know. But my two orders were 536xx and 537xx so looks like i'm over a thousand orders earlier. Just shows just how many orders that Dick Smith must have got for this. Got in this deal early which is always a good thing. Still stuck on order processing. So if my two orders get cancelled then you've got no chance.
watty on 03/06/2013 - 15:59

Page taken down
STRAPIFY Watch Strap on 04/06/2013 - 14:14

My order was cancelled just then lol.
- Scaregdearimasu on 04/06/2013 - 14:17
  
  Did you get an email cancellation or did you have to check the order page?
  - STRAPIFY Watch Strap on 04/06/2013 - 14:17
    
    An email.
    - Scaregdearimasu on 04/06/2013 - 14:23
      
      Ok cool thanks no email yet but I ordered around 1500 click throughs so chances are the emails coming soon. I ain't even made I just wanted something with a tracking code too text some apps lol.
      
      Edit oh there's my cancellation email.
Kyle D on 04/06/2013 - 14:16

cancelled…
henrikoez on 04/06/2013 - 14:18

+3

just received this

Dear Valued Customer,

We are writing to advise that due to a system error, we are unable to fulfill your order for the PSP ModNation Racers game you have ordered from us.

We will be refunding you for this purchase. The refund will be with you shortly.

Should you require further details, please refer to clause 4 of our Terms & Conditions.

We sincerely apologise for any inconvenience caused.

Kind Regards,
The Dick Smith Team.
- SpaceInvader112 on 04/06/2013 - 14:20
  
  Was just about to post this too. Yup, no 50c clearance games for us!
- apoptygma on 04/06/2013 - 14:33
  
  Damn system errors! I got the same email
- porkiewpyne on 04/06/2013 - 15:43
  
  Same here. Oh well.
- mishrael on 04/06/2013 - 16:16
  
  Yup just got the same thing.
bchliu on 04/06/2013 - 14:22

No more.. Cancelled as predicted.
j4ck on 04/06/2013 - 14:25

Called it. Damn… :(
nothommus on 04/06/2013 - 14:26

+1

Cancelled.. how hard is it to run a freaking website dick smith? Thought you were the "techxpert's"
Chthonic on 04/06/2013 - 14:26

Cancelled qq.
jasonlka on 04/06/2013 - 14:28

ooo..game over, mine got the same treatment
Twisty on 04/06/2013 - 14:35

mine cancelled too
cheepwun on 04/06/2013 - 15:04

Satire.

http://www.anchoragecapital.com.au/content_common/pg-our-tea…
"Thanks for being suckered into another Dick Smith deal. We have collected enough data on you and will target you with more futile deals in future to gauge our mistakes…err…marketing efforts."

Regards, Anchorage Capital
(owners of Dick Smith Stores)
spychiatrist on 04/06/2013 - 15:33

Cancelled, as expected
kabigon on 04/06/2013 - 15:43

Wonder if any of the first few clicks got an order.. mine was pretty early (534xx) but still cancelled, ah well.
- gilbarc on 04/06/2013 - 15:46
  
  Well I haven't gotten a cancellation email yet. Here's hoping…
- PissLUR on 04/06/2013 - 15:52
  
  +1
  
  mine is 5343X. not cancelled yet.
leonheart1 on 04/06/2013 - 16:12

Cancelled too.
Albert Hall on 04/06/2013 - 16:47

+2

Cancelled. I was so looking forward to playing both copies on the PSP I don't have.
GerrardLFC on 04/06/2013 - 18:26

+1

Told you guys Dick was trolling us!
hollykryten on 04/06/2013 - 22:24

I got the cancellation email too. My orders were early.

Strange thing is as of right now both my early orders are showing in the order history as being processed. Hasn't been cancelled yet according to that.
- B_S_D on 05/06/2013 - 07:36
  
  My late order still shows processing as well so I wouldn't take that to mean much. Perhaps it just means they're processing the refund.
  - [Deactivated] on 05/06/2013 - 09:59
    
    Mine does as well it will probly get cancel led :(
henrikoez on 05/06/2013 - 14:21

has anyone received the refund?
- hollykryten on 05/06/2013 - 16:34
  
  Nothing yet
- m0nkeycheese on 05/06/2013 - 18:43
  
  It's 50c if your that broke you shouldn't have bought it. Chillax
  - wtfnodeal on 05/06/2013 - 23:33
    
    Just to be sure it is a geniume mistake not intentionally took our hard earned $0.50
  - henrikoez on 06/06/2013 - 08:43
    
    +7
    
    I paid 50c for something, not for nothing :)
hamza23 on 06/06/2013 - 00:35

+3

I opened a dispute for item not received, just to make life harder for them :)
hollykryten on 09/06/2013 - 11:04

+10

What's taking Dick Smith so long to process these refunds. I hadn't received any refund yet to my Visa debit from my 2 orders and Paypal says the payment to Dick Smith is still valid with no reversal. Do they like playing with our money on the stock exchange.

If this was all a pricing error then how come they hadn't re-listed the game on the Dick Smith website at a so called correct price. Unless they never had any stock to begin with. Dick Smith is trolling us here. Playing with our money. I know it's only 50c but multiply that by potentially thousands of orders they'd be gaining interest off other peoples money.

Another week and i'm submitting an item not received dispute with Paypal if they don't process those refunds. Money is money even at 50c each.
chichi on 11/06/2013 - 15:16

Has anyone actually received a refund?
- hamza23 on 11/06/2013 - 15:20
  
  Nope. I'm going to escalate my claim to PayPal tomorrow as DSE are yet to reply or action it.
- hollykryten on 11/06/2013 - 18:02
  
  +1
  
  No refund here. Dick Smith is quick to take your money but slow to give it back. It's just been a bit over a week. It doesn't sound like Dick Smith has issued any one a refund.
  
  I'm off to make a dispute with Paypal.
GerrardLFC on 11/06/2013 - 18:00

+3

I have claimed a refund through Paypal.

It is only 50c but it is the principal, if everyone just forgets about it Dick has made a tidy profit.
- hollykryten on 11/06/2013 - 18:03
  
  Not to mention the interest that Dick Smith is gaining off all these 50c payments for nothing.
hollykryten on 11/06/2013 - 18:34

+4

Paypal dispute for my two orders have been made. I suggest others do the same if they paid through Paypal. Dick Smith has been playing around with my $1 for over a week so far.
unity1 on 12/06/2013 - 17:15

+1

Has Gerry taken over Dick Smith?
spychiatrist on 12/06/2013 - 21:26

Bought the last PSP God of War Ghost of Sparta for $1 in DSE Karrinyup. Makes up for this Modnation cockup :)
dimefan90 on 12/06/2013 - 21:53

I haven't received a cancellation email yet.

It still says "Your order is being processed." on their website.
- hollykryten on 12/06/2013 - 22:34
  
  +1
  
  Wonder if your email got lost in the mail. I got the email last monday but my two orders still say "your order is being processed" on the order history. And i ordered very early on.
  
  But it means nothing. I still have an order dating back to 5 Jan 2011 that says "your order is being processed". I don't think their system works all that right. I think it's stupidly designed.
unity1 on 16/06/2013 - 09:53

Finally got my $1 refund.
hollykryten on 16/06/2013 - 19:12

Still no refunds here but got my two Paypal disputes open. Will give it another week and if nothing happens will escalate to a claim.
- unity1 on 16/06/2013 - 22:39
  
  I've been told that if you open a dispute they can only refund your money when you close the dispute. That's what NH told me anyway when I had half a dozen orders in dispute.
  - chichi on 17/06/2013 - 01:25
    
    +2
    
    Pretty much every company I have opened a dispute with has told me the same thing. The fact is they can do a refund but choose not to. If you close the dispute and they don't refund you can't reopen it again.
    - unity1 on 17/06/2013 - 08:14
      
      If they were to do that I would then be contacting my credit card company and making a complaint to consumer affairs.
    - hollykryten on 17/06/2013 - 13:06
      
      So if you close the Paypal dispute you're up shit creek. Dick Smith doesn't even bother responding to the Paypal dispute.
lusicul on 17/06/2013 - 13:20

Just checked my cc statement and I was refunded on 06/06/13. I did not lodge paypal dispute.
- hollykryten on 17/06/2013 - 13:38
  
  I didn't lodge my paypal disputes until the 11/06/13 and at that time there were no refunds. My orders were made very early on too. So stuff Dick Smith they had a week to issue my refunds but they didn't bother. As of today no refunds and no responses to my paypal disputes. It's as like they don't care.
  - Tal_Shiar on 19/06/2013 - 02:47
    
    they don't
chichi on 18/06/2013 - 10:28

+2

Someone mentioned on their facebook page that they only do paypal refunds on a Friday. Strange.
- unity1 on 18/06/2013 - 20:21
  
  True.
  - unity1 on 22/06/2013 - 13:27
    
    Actually not true.
kabigon on 18/06/2013 - 19:29

Paid by Wish card and haven't been refunded yet, I expected a credit back to the card by now (I assume that's possible?), hmm..
- simprosimple on 19/06/2013 - 01:57
  
  +1
  
  no.. cant do refund on wish card
- justhooked on 19/06/2013 - 09:55
  
  I also paid part wish card sent them 2emails with no response and put in a claim for the rest with PayPal still with no response
  - hollykryten on 19/06/2013 - 10:32
    
    Dick Smith wasn't responding to my Paypal dispute either. What's with the techsperts not responding to customers.
PissLUR on 19/06/2013 - 11:25

I have already escalated my dispute to a claim. waiting for paypal to react.
- hollykryten on 19/06/2013 - 11:49
  
  I escalated my two Paypal disputes to a claim yesterday. Still no response from Dick Smith to either claim. It's like they never respond to Paypal. Good way to run a business with Paypal. Never respond to your customers Paypal demands.
unity1 on 20/06/2013 - 19:54

How long to you need to wait before you can escalate a Paypal dispute to a claim?
- JSQUARED on 20/06/2013 - 20:37
  
  You can do that anytime. You can even do that straight after opening a dispute.
  - hollykryten on 20/06/2013 - 21:09
    
    I gave it a week between opening dispute and opening a claim but the dispute didn't get any where since Dick Smith doesn't ever even respond to disputes.
unity1 on 20/06/2013 - 22:50

Ok thanks, I thought you'd have to give them a few days to respond before you could escalated a dispute to a claim. I'm thinking I might go straight to the bank and dispute the charges. They don't return phone calls, they don't reply to emails. Quite frankly I don't know how they are allowed to get away with it. I thought HN was bad. These people are amateurs in comparison.
GerrardLFC on 21/06/2013 - 00:04

Yeah it is a smart trick they have done. Knew everyone would bite and order the game at 50 cents. Majority will not bother to claim it back and it is easy profit for Mr DICK.
17833 on 21/06/2013 - 08:34

Gosh I should feel lucky I received this email the other day after emailing them through their online store. And no, my 0.50c has not been refunded as yet:

"Good Afternoon

Thank you for taking time to email Dick Smith Online.

In relation to your enquiry regarding your refund, all refunds should be completed by close of business today. The funds should appear in your nominated account within 3-5 business days.

If you have any further enquiries please do not hesitate to contact us via email.

Kind Regards,

Dick Smith Team"
chichi on 21/06/2013 - 10:28

I escalated my paypal dispute to a claim this morning and received a refund 20 minutes later. 3c was paid via WISH gift card so only received the 47c I paid with paypal.
- henrikoez on 21/06/2013 - 11:12
  
  I put mine on 12th June and just received the refund today…it is surely difficult for DS to refund 50c
- justhooked on 21/06/2013 - 12:54
  
  same but got my .20c back,i wonder if they will put the other 30C back on the wish card
  Dick Smith Electronics just sent you a full refund of $0.20 AUD
GerrardLFC on 21/06/2013 - 11:16

I just received my refund and paypal case has been closed
hollykryten on 21/06/2013 - 11:22

I just received two refunds from Dick Smith and the Paypal claim has been closed. That comment about Dick Smith not being able to do a refund until a dispute has been closed was total BS. They could do it any time. Gee it only took them 3 weeks to give our money back. Guess they've been playing with all these 50c payments on the stock market for a few weeks. Wonder how much interest they made off it.
congo on 21/06/2013 - 13:30

Never got the cancellation email, but requested for a refund through PayPal.
JSQUARED on 21/06/2013 - 23:51

Refund received.
cheepwun on 25/06/2013 - 10:11

+1

effing terrible handling of refunds; you have to file a dispute before they even do anything. Shameful.
- Maglia Nera on 29/06/2013 - 14:57
  
  +1
  
  agreed - had to do the same.
  
  received an email from DSE saying they would credit,etc.
  
  After2 odd weeks nothing, so I file a dispute with Paypal - and suddenly credit given within 24 hours …
hollykryten on 29/06/2013 - 14:39

Any one else's Dick Smith account suddenly was not working. It was the first time i've tried logging in since the Modnation PSP game purchase hadn't touched the account since then but i couldn't login to my account just now even though i was using the correct password so all i could do was try the reset the password and now i've got back in only to find all my order history is gone absolutely nothing there and my account details like address has disappeared. It's like all my account details were deleted. Wonder if they deleted my details in spite cause i put in those two Paypal disputes over the PSP game.

Geez Dick Smith handles these things bad. Well Dick Smith you've lost me as a customer. They're even worse than Harvey Norman.
- justhooked on 29/06/2013 - 14:55
  
  Just checked and yes the same as you ,had to reset password and no order history ? And still no refund for the money spend on the gift card or answers to my emails
  - hollykryten on 29/06/2013 - 14:57
    
    +1
    
    Yeah i see i'm not the only one what the heck is going on with the accounts. It's as like some one deleted the account details so obviously don't want us as a customer. You should check the address details will also be gone and basically every single other thing to do with the account. As i said i'm done with Dick Smith it took weeks to get a refund which should have only taken a few days now the account details is deleted after that happened. Nice way to treat customers.
    - simprosimple on 29/06/2013 - 16:21
      
      +1
      
      !@#$%^&()_(&^%$#@#$^&*( SPAMMMMMMMMMMMMMMMMMMMM
      
      oh shxt.. same I'm the OP and ordered abt $30 stuffs include one "ModNation Racers PSP", 2 Skullcandy Earphones and a Nokia Bluetooth Headset. None of the things arrive and no order number to track now as I deleted my email order!
    - hollykryten on 29/06/2013 - 17:48
      
      OK so you have no record of the order since you've lost the email and there's no order history showing the order number in your account. Yeah there's problems. Either Dick Smith's computer system is totally screwed up or some dodgy employee in Dick Smith with high enough access to the computer system had erased a bunch of accounts. Wonder if some one's trying to cover up their incompetence over the Modnation PSP game debarcle.
    - congo on 30/06/2013 - 09:59
      
      I have the same problem! :-(
cheepwun on 30/06/2013 - 01:10

The Password and/or Email Address you have entered is incorrect, or not valid. As we have recently upgraded our website, your password may have been reset. Please use the Forgotten Password link to set up your new password.

Confirmed. The resulting password reset results in NO ORDERS showing.
Dire Stock are the tech experts!

What should make everyone happy is that the owners of Dire Stock (Dick Smith) are smiling http://www.anchoragecapital.com.au/content_common/pg-our-tea…
- hollykryten on 30/06/2013 - 18:03
  
  +1
  
  Makes me wonder if the webmaster of the Dick Smith website is incompetent. Firstly they can't even get prices right on the site and then there's the incorrect stock count or items that are both incorrectly priced and there's no stock to begin with (such as this Modnation Racers PSP game). And now accounts have been reset lacking any order history and customer addresses as if it was all deleted. Who's running the circus.
  - cheepwun on 01/07/2013 - 10:55
    
    Agree. A massive bunch of fails all-round.
    They deserve to go under.
hilarious on 12/07/2013 - 20:04

+2

NO EMAIL NO REFUND NO RESPONSE - TERRIBLE!

[Price Error] ModNation Racers PSP - $0.50 Delivered at DSE

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