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PANASONIC 50" (127cm) Full HD Smart 3D Plasma TV TH-P50ST60A $997 Delivered @ DS

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PANASONIC 50" (127cm) Full HD Smart 3D Plasma TV TH-P50ST60A $997 Delivered @ DS
Go to Deal
unity1 on 17/10/2013 - 18:29 dicksmith.com.au (4027 clicks)
Last edited 17/10/2013 - 18:42

Deal starts online today and ends 5pm on 20/10/13. Deal starts in store tomorrow.

Includes 2 pairs of 3D Glasses

Key Specifications

Full-HD 3D Neo Plasma
5,500,000:1 Dynamic Contrast
2,500Hz Focussed Field Drive
my Home Screen
Picture Quality

Active Shutter Progressive Full HD 3D
NeoPlasma
5,500,000:1 Dynamic Contrast
2,500Hz Focussed Field Drive
12,288 Equivalent Steps of Gradation
Easy Operation

my Home Screen
Voice Guidance
Electronic Touch Pen Capable with optional accessory
Built-In WiFi
Record to USB
Skype Option Available
2 x Sets of 3D Glasses
Networking

Swipe & Share 2.0
VIERA Connect
Web Browser without Flash
Media Player - AVCHD3D⁄Progressive, SD-VIDEO⁄MKV⁄MP4⁄M4v⁄FLV⁄3GPP⁄ VRO⁄VOB⁄TS⁄PS, MP3⁄AAC⁄FLAC⁄ Apple Lossless, JPEG⁄MPO
Eco

Eco Navigation
Ambient Sensor
Energy Star Rating - TBC
Design

Narrow Bezel
Depth 42.9mm (20.9 min)
Bezel 27.2mm
Swivel Stand - (±10)
Input⁄Output

3x HDMI Input (3x Side)
2x USB Input
1x SD Memory Card Slot (SDXC)
1x Component Video Input (Shared with Composite)
1x Composite Video Input
1x LAN Port
1x Optical Digital Audio Out
Dimensions (inc stand)

W1,170 x H751 x D295 mm
Weight (inc stand)

25.5 kg

Electrical & Electronics 3D 3D TV 50inch Full HD Panasonic Plasma TV TV

Related Stores

Dick Smith / Kogan
Dick Smith / Kogan
Marketplace

closed Comments

    • Dave1988 on 25/10/2013 - 13:09

      Thanks for update

      • cammod on 25/10/2013 - 13:59

        Are you guys confident that the TV will eventually arrive? Or are you expecting a drawn out refund is more likely?

        I've been given a host of inconsistent responses, so am unsure…

        • Dave1988 on 25/10/2013 - 16:49

          i was also told today that they were expecting shipment from Panasonic which didn't arrive this week so they told me it will arrive next week start , it's good tv and i done lot of research on it before buying so i will wait for few more days , but surely i will miss it this weekend (as i thought it will be delivered in weekdays and whole weekend i will explore it)

        • hsf on 25/10/2013 - 18:09

          Same, will wait a little longer and see what happens.

          There were 2 at our local store but its too big to fit in our hatchback.

          Hoping the courier will call beforehand.

        • Punkboy on 25/10/2013 - 21:18
          +1

          I've been through a similar situation before with another DS deal. Basically no stock and they came back after 3 days and said that it would take 5 weeks to get stock. They offered the option to cancel and get a refund or wait 5 weeks. The camera arrived 5 weeks later, which was ok for me as it was for a trip that was after that timeframe.

          In summary, they mostly, but not always, honour the deal but it can mean a wait.

  • citybargainhunter on 25/10/2013 - 15:08

    My sister has just messaged me to say the TV has arrived! Can't wait to go home, it's going to be a great weekend ahead!

    • citybargainhunter on 26/10/2013 - 13:34
      +3

      Great TV! It blew me away, hadn't realised how far technology has come in the last 8-10 years lol. Sayonara my 32" LCD!

  • chenc64 on 25/10/2013 - 17:44
    +1

    Spoke with Karen "Customer Service" on the phone after being on hold forever and she gave me the "sucks to be you, its the warehouse thats not giving us answers and the distributor is delaying blah blah rant". Very unhappy with their level of customer service so I asked to speak with her supervisor who was called Elvin. After being on hold for another 15 minutes he gave me the exact same answer and the exact same level of bullsh*t that is so synonymous with Dick Smith. Eventually he agreed to call me back next Wednesday with an explanation MAYBE and said to either cancel the order or keep waiting with no estimated date.

    Hate being dicked around by these idiots and they wonder why they can't stay competitive, the basic level of customer service isn't even present in their call centres. Lost me as a customer!

    • ridinkidonk on 28/10/2013 - 17:41

      Yep, after 6 phone calls with no proper answer I demanded money back and even that is taking a week to process.

      Won't be buying anything from Dicks online again… I am so disappointed with the service that they have provided or lack thereof.

      • cammod on 29/10/2013 - 11:20

        Has your order status changed to cancelled? I've called many times. Cancelled last 2 times but my order still says "awaiting fulfillment".

        EDIT: I spoke with them and they suggested the online system is unreliable. I looked in my bank account and noticed my money have been refunded to my credit card. This was quick.

        Now, to see if I can get a deal close to this one somewhere….

  • bob kelso on 26/10/2013 - 00:24

    Same problem here. I placed my order early on the first night of the deal and have had no response. After a week (yesterday) i called up and waited for 30 minutes, i was told the system was down and she couldn't see my order. She said she would call back today and advise what is happening.
    On the plus side, she called back. On the downside, i got the same story about low stock…getting another shipment….

    However, i am very curious to know how i didn't get one from the stock on hand when i must have been one of the first to put my order in?

    And to quote the DSE website
    "Low Stock: Stock allocated on a first in first served basis"

    Has anyone had any luck going into the store and picking one up instead of getting it deliverd?

    • Punkboy on 26/10/2013 - 07:23

      I was told that you couldn't do that if ordered online unless it was a click and collect deal which this wasn't.

  • GC1 on 26/10/2013 - 13:53

    Still waiting too…. disappointed there has not been an email explaining the situation and ETA

  • mark202 on 27/10/2013 - 13:49

    I rang last Saturday to cancel mine, despite 3 phone calls it still says 'awaiting fulfillment' and I've had no refund - looks like I'll have to call them again and won't be buying from Dick Smith in the future after such poor customer service. Luckily I grabbed one in store from Good Guys for $995 - very happy with it, hope you guys waiting for stock manage to get one too!

  • Mad-Season on 27/10/2013 - 14:25
    +4

    I know what it's like to be in Dick Smith's Customer Service position. I used to be employed at the largest IT distributor to Officeworks, and when they ran out of stock after a promotional sale basically the flow was:

    Customer > Officeworks > IT Distributor > Suppliers.

    Suppliers have limited stock for ALL retailers and us as the IT distributor have to divide up the limited stock that has been allocated to Officeworks only. Basically the customers hound Officeworks, Officeworks hounds me, I hound the suppliers, the suppliers give their next ETA from their manufacturing plant (in this particular case, probably Thailand). And then your TV is sitting on some cargo ship cruising across the Indian ocean.

    Still very frustrating as the customer however it's difficult being the customer call centre for a retailer and need to have a thick skin.

    Hope you guys get your TVs really soon.

  • elite99 on 28/10/2013 - 12:58

    i'm still sitting at 'awaiting fulfilment' too
    takes too long to get someone on the line so after 10minutes i hung up
    no communications from Dick Smith about the delay is not professional

  • simmo71 on 29/10/2013 - 12:09
    +1

    Mines finally on its way, won't be doing business with dick online again

    • Dave1988 on 29/10/2013 - 17:04
      +1

      mine tooo…….very happy that there is no cancellation of order

    • Punkboy on 29/10/2013 - 17:20

      Mind if I ask you guys what date and time you ordered? Mine is still showing waiting fulfilment and I ordered on the Thursday night.

      • Dave1988 on 29/10/2013 - 17:35

        18 oct 8:30 pm

      • simmo71 on 29/10/2013 - 17:38

        order placed on the 17th OCT at 7.30pm

        • Punkboy on 29/10/2013 - 21:30

          Thanks - mine was 17 October 2013 8:56:58 PM, so much for first come first served.

  • Black Hole on 29/10/2013 - 19:56
    +1

    This was an impulsive buy and I am not in hurry. I have spent approximately $5000 this month mainly from ozbargainers' posting. Shipment has been arriving daily. Some I have forgotten that I had purchased.

    • Folly on 29/10/2013 - 20:19
      +1

      It can be expensive being an OzBargainer. Who would have thought saving money would cost so much!

    • simmo71 on 29/10/2013 - 21:10
      +1

      Glad your not in any hurry dk, I don't have 5k to spend in a month so I don't forget about the purchases I've made, some of us live in the real world where we expect half decent customer service, enjoy your new plasma if it ever shows up! You might have forgotten all about it by the the time it arrives, awesome surprise haha

  • GC1 on 30/10/2013 - 09:38

    Mine has been picked too … shipment soon. I don't feel too bad about the whole thing because it is a fantastic price and I was always confident I would get my TV when it arrived as Dicksmith is a reputable retailer. Some communication along the way would have been much better though.

  • hsf on 30/10/2013 - 14:02

    Just checking did anyone get a consignment number yet after you got the order picked/invoice email?

    • simmo71 on 30/10/2013 - 14:50

      I got a shipping reference number, there doesn't seem to be any tracking available though?
      Previous dick purchases have been sent via startrack with online tracking available

      • Dave1988 on 30/10/2013 - 14:56

        yeah i called them today this morning (as no info (courier , tracking number) on my order)
        mine was via startrack-express

        • hsf on 30/10/2013 - 15:09

          Thanks for replying.

          Same here no tracking number.

          Did they give you a tracking number after you called them?

        • Dave1988 on 30/10/2013 - 15:30

          yes after long hold they did….

  • hsf on 30/10/2013 - 15:58

    Thanks.

    Called them as well and got tracking number.

    Its odd they didn't email it. Made me think if it was still at the warehouse.

  • hsf on 30/10/2013 - 18:28

    Just found the tracking number in a separate email that went to the spam folder!

    Haven't received it yet today - looking like tomorrow.

  • bryantcw on 30/10/2013 - 19:29

    I HAVE ORDERED ONLINE ON 17 OF OCT, BUT CAN'T WAIT THEN GO TO STORE TO PICK UP ONE BY MYSELF. I RANG THEM NEXT DAY TRY TO CANCEL THE ONLINE ORDER, BUT NOTHING HAPPENED FOR NEARLY TWO WEEKS, AND I CALL BACK YESTERDAY SOMEONE TOLD ME THAT REFUND IS PROCESSING AND WILL TAKE ANOTHER 3-5 DAYS..BUT TODAY , I GOT THE TV DELIEVRED TO MY HOUSE, WHAT'S GOING NO WITH THE DICKSMITH ONLINE DEPARTMENT IT LOOKS SO MESSY, I CALL THEM AGAIN AND THEY STILL TOLD ME THAT REFUND STILL PROCESSING, AM I GET A EXTRA TV FOR FREE?

    • Folly on 30/10/2013 - 19:50

      You should get a new keyboard Bryan, your caps lock appears to be broken.

      I wouldn't count on being able to keep the TV for free. If anything they'll process the payment and you'll be stuck with two. Or they'll hold your payment until the TV is returned. Having said that… windfall errors do occur… but you'd have to examine your conscience as to whether you could keep the TV and claim the refund.

  • Punkboy on 31/10/2013 - 12:00

    Called them again today, apparently my order (17 October 2013 8:56:58 PM) is still on back order and there is no expected ship date. The agent told me that she has sent this to the escalations team who will let me know what is going on in the next 24-48 hrs. This sounds like the elusive call back promise that other people have been getting.

    All the more frustrating given they have advertised this in the new catalogue on sale albeit $100 more….

  • GC1 on 31/10/2013 - 17:28

    Mine was delivered at 1pm today… pretty random, no call or sms before to let me know they were arriving.

    • hsf on 31/10/2013 - 18:05

      Thats good news.

      Mine was unsuccessful delivery - must of just missed them. Wished they called when they're on the way to give us a little notice.

      Will call the courier tomorrow to re-schedule.

    • Dave1988 on 31/10/2013 - 21:24
      +2

      I got mine today as well , best tele ever …
      I hope who are waiting get them soon..

  • bob kelso on 01/11/2013 - 23:30

    Hi All. Just got ours delivered.
    ——> THE SCREEN IS CRACKED <————
    AAAAAAARRRRRRRRGGGGGGGGHHHHHHHHHHHHHH
    I have had to wait 2 weeks & deal with rude delivery people because they first tried to deliver when we weren't home.

    Sorry, i had to vent.

    • hsf on 02/11/2013 - 14:43

      Oh no! :(

      Where abouts is the crack Bob?

      • bob kelso on 03/11/2013 - 14:16
        +3

        In fairness to Dick Smith i must point out:
        I discovered the crack in the screen late on Friday night.
        I went straight to Chirnside Park DSE (Vic) on Saturday morning and told them what had happened and they were apologetic and very helpful in swapping it over with one they had in stock.

        +1 for DSE, -1 for the courier

        • ievoi on 05/11/2013 - 01:12

          Mine just arrived today and it was cracked as well :(

          Will have to call them up tomorrow. Did you have it swapped straight from the store?

        • hsf on 05/11/2013 - 06:44

          Just received it yesterday and cracked too :(

          Have to work out how to get it back to the store…

        • PresidentClinton on 05/11/2013 - 22:54

          Wow, lucky I picked mine up.

          Feel bad for you, but its an awesome TV once you get it sorted out!

  • Black Hole on 04/11/2013 - 12:32

    This TV is very good especially after tinkering with custom function. I wish it has more HDMI ports and a headphone jack for my wireless headphones. Overall I am very happy with the purchase and would recommend to anyone.

  • Punkboy on 04/11/2013 - 20:51

    Is anyone else still waiting delivery for this deal?

    • hsf on 05/11/2013 - 06:46

      Delivered yesterday but screen cracked.

      How did your order go?

      • Punkboy on 05/11/2013 - 09:23

        No sign of it. Still waiting fulfillment online and no call back from DS letting me know what's going on.

    • simmo71 on 06/11/2013 - 12:21

      Still waiting, apparently its being delivered today not holding my breath though
      won't be happy if the screen is cracked, hsf, ievoi and bob I feel your pain after waiting
      so long for it to show up damaged

      • simmo71 on 06/11/2013 - 12:53

        Mine arrived as I was replying to Punkboy, the panel is totally fcuked has 3 large cracks in it
        one of them goes three quarters of the way down the centre of the screen
        nice one startrack

        • Folly on 06/11/2013 - 12:59

          What are they doing to these TVs that they are cracking like this!? They're made from tempered glass! When I was reading the above comments I thought the courier may have transported them while laying flat, and that the screens may have flexed with the weight of the panel while moving (and cracked as a result)… but this is incredible.

        • hsf on 06/11/2013 - 18:39

          Oh man - bad luck simmo.

          We're going thru return process thru online sales.

          Have to see if they can refund or exchange and then decide. So much heartache leaning towards a refund at the moment.

        • simmo71 on 06/11/2013 - 19:39
          +2

          Best of luck with your refund/exchange hsf
          I cracked the sh!ts with the online sales team haha
          after some negotiations I managed to exchange my busted plasma
          at the nearest Dicks
          Hobart Dick Smith thanks for all your help appreciated muchly
          Hope everyone manages to receive a replacement or refund without to many dramas

        • hsf on 07/11/2013 - 20:58

          Thanks mate. Good to hear you were able to exchange OK. :)

        • Punkboy on 08/11/2013 - 00:55

          Man that is bad luck. Mine still hasn't arrived, hoping today.
          I assume Startrack don't stick around to open it and allow checking for cracks?

          It's a bit weird that the latest deliveries had cracks…

        • Punkboy on 08/11/2013 - 17:01

          Anyone surprised - no telly today. Dick Smith couldn't give me a tracking number when I called. Unbelievable. After insisting this situation was BS and that they needed to get me a tracking number today, got a call back 4 hours later and yes, a tracking number.

          I rang StarTrack cos the web status is confusing only to be met with, "oh this is strange, it has scanned from Perth." I live in Sydney. DS are trucking this from Perth to Sydney.

          I think this may explain some of the breakages, as they are probably trucking them around the country.

          Oh yeah, the punchline. My local store 2km away still has two units in the window.

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