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APPLECare Mac Pro Plan $139.50 WAS $298.50 DSE

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DSE is selling APPLECare Mac Pro Plan $139.50 WAS $298.50 DSE
Catalogue #:XS1353
MD009FE/A Protection Plan

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Dick Smith / Kogan
Dick Smith / Kogan
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  • Can this be used for cheaper computers than the Mac Pro, like the MBP 13" or MBA?

    • from what I could find online, I'd say that's a no

  • I wondering the same too. The site doesn't given any details.

  • Did Dick Smith ever sell MacPro's ?

  • +2

    or you could:
    Apple MD009FE/A AppleCare Protection Plan for Mac Pro [MD009FE/A]
    http://www.megabuy.com.au/apple-md009fea-applecare-protectio… for $115.64 (Delivered).

  • What's the difference between this and AppleCare for MacBook Air & Pro 13”?

    • Mac Pro =/= Macbook Pro

    • mac pro is the desktop tower
      macbook pro is the notebook

  • I'm not an Apple user so I'm probably not fully informed about this product - but isn't it a bit redundant? Doesn't the ACL cover this?

    • It's probably why Apple is clearing these out at half price. They're still getting $139.50 each for services the consumer is entitled for free in the first place.

    • -3

      how so? its an additional 3 years on top of the 1 year warranty

      • +1

        No, no it isn't.

        It is a total of three years inclusive of the 1 year warranty you receive at purchase providing you buy and register it prior to the end of the first year.

        So you get one year and extend to a maximum of 3 years.

        • Yes the Apple Care period takes affect from the date of purchase of the Apple product.

        • still its additional warranty which makes it not redundant

        • What they are saying is that it is redundant because under ACL it would be reasonable to expect a high end laptop to last for more than 1 year.

    • Doesn't ACL in general cover only 2 years?

      • Still Apple Care only covers 2 years from date of purchase for ipad, iphone, ipod and apple tv. Mac computers are 3 years. So iphone and ipad owners under Apple Care are basically paying for something that they're already entitled to under consumer law.

        http://www.apple.com/au/legal/statutory-warranty/

        Under the new ACL there should be the 2 years warranty on iphones, ipads etc in the first place at no additional cost. Apple is keeping it hush that they're obliged to repair faulty products during the first 2 years of purchase. Guess they're trying to protect their lucrative Apple Care. Apple Care is basically a ripoff because the first 2 years is already covered under the ACL.

        "Apple's Australian stores will now fix faulty iPhones, iPads and Macs under warranty if they were purchased in the past two years - but don't expect the company's staff to tell you about it."

        http://www.smh.com.au/technology/technology-news/apple-keeps…

        You can see why Apple has dramatically reduced the price of Apple Care.

        • The ACL has never said 2 years. Even then AppleCare is not just extended warranty, so some may find that handy.

        • +2

          It does say this in the ACL consumer guarantees guide. It's under the Extended Warranties section. Also Apple Care has always been an extended warranty and support plan.

          "Some suppliers or manufacturers
          also tell the consumer an extended
          warranty provides extra protection,
          which the consumer would not have
          unless they buy it.

          This is not necessarily true. The
          consumer guarantees provide rights
          that exist despite anything the supplier
          or manufacturer may say or do.
          Extended warranties are optional."

          "A consumer buys a plasma
          television for $6000. It stops
          working two years later. The
          supplier tells the consumer they
          have no rights to repairs or another
          remedy as the television was only
          under the manufacturer’s warranty
          for 12 months. The supplier says
          the consumer should have bought
          an extended warranty, which would
          have given five years’ cover.

          A reasonable consumer would
          expect more than two years’ use
          from a $6000 television. Under
          the consumer guarantees, the
          consumer therefore has a statutory
          right to a remedy on the basis that
          the television is not of acceptable
          quality. The supplier must provide a
          remedy free of charge."

          http://www.consumerlaw.gov.au/content/the_acl/downloads/cons…

          Even Apple stores are now repairing iphones, ipads etc for products purchased within a 2 year period at no additional cost. No Apple Care needed. That's saying some thing it's now law for expensive items. There's the reason why Apple was forced to slash the price of their Apple Care product.

        • Rather than slash the price, they should have just included an extra year on top.

          I would rather pay an extra $200 to have my $2000 macbook insured from faults for 4 years than I would $100 for 3 years, partly because of the increase in selling price 2nd hand when you mention that the item is still "under Applecare".

        • AppleCare is not just extended warranty

          Reading the AppleCare details on their website makes it sound like extended warranty + tech support. Is it really worth $140 to be able to speak to someone on the phone when you can more than likely find a solution to a problem on the net?

        • +1

          It does say this in the ACL consumer guarantees guide. It's under the Extended Warranties section.

          No, it doesn't. Read what you quoted again. It's an example of an item that costs a lot more than even the average Mac. It's about what is reasonable to expect as a customer.

          It's really simple. If items are to be covered for at least two years, the friggin' ACL should just come out and state it's two years. End of story.

          As it stands, it's not blanket 2 years. OTOH, you might get coverage even after 3 years, or more.

  • So i bought my macbook 13inch with retina display last year on 8th of november. As per usual have the year to buy the applecare, so i bought it on the 5th of november this year (5 days ago), from apple directly for $229 (from $289 with a $50 student discount). Is there anything i can do in terms returning it and getting it cheaper now that I'm out of the 1 year since purchase date. Any tips or advice? thanks

    • I understand that this specific deal from DSE is for Mac Pro but there seems to be quite a few other deals around for MBPr around so i can probably find a cheap on that works for my laptop

    • Should have bought from the [more reputable] eBay sellers, they activate fine and cost half the price.

      Having said that, if you have activated your Applecare then it has already been used and you can't get a refund for it.

      • yes its already been activated

    • Well, Designwyse announced a sale on AppleCare http://www.ozbargain.com.au/node/122329 http://www.designwyse.com.au/applecare-promo/ but this was on Saturday 9th, November and probably after your cutoff of 8 November.

      And even then, you are in Sydney and they are in outer Melbourne, and you don't even you know if they had physical stock remaining…

  • -1

    I wouldn't trust the ACL. I went to the Apple Store in March long after the ACL was introduced and they do not honour it. You'll have to take them to court, and aside from the time and costs that incurs, Apple reserves the right to terminate your iTunes account and all of your purchased items with them if you irritate them enough, that's in the T&Cs somewhere.

    It was a MacBook Pro that had died 18 months after purchase. The power converter inside was DEAD and it would not even power on. I was at the Genius Bar and they said it would cost ~$100 or something to replace. I said my ACL rights should cover that. They said no, I sign the paperwork to pay for it as it's out of warranty and I don't have AppleCare, or I leave and don't come back.

    I signed. Like the ACCC gives a crap about helping any single one of us, they are understaffed and have little individual power to begin with.

    • Power converter? Do you mean power adaptor?

      That could be something as too much wear and tear on the cord and that's all that needed to be replaced.

      Need more clarification before anyone can make any judgement calls though.

      • I wonder if he picked his new power converter up from Tosche Station?

    • Court is highly unlikely for such a low value item, it would be normally be a small claims tribunal with zero or minimal cost and time, but I have never even had to take it that far. And terminating your account for seeking your rights would be frowned upon regardless of what is in their T&Cs. Like many companies, it sounds like they were trying to talk you out of taking it further, and were eventually successful in making you bend to their will :-(

      Did you actually speak to Fair Trading (or equivalent) in your state/territory?

      They have been helpful on every occasion I have contacted them, and in some cases have actually successfully lobbied for more than I was asking for :-)

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