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S$40 Voucher for Singapore Airlines Customers Transit Via Changi Extended Til 30/09/14

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Its been extended again, originally discussed here https://www.ozbargain.com.au/node/108216

From the website:

Your transit experience in Singapore is now more rewarding. Redeem a S$40 Changi Dollar Voucher when you transit through Singapore, from now until 30 September 2014.

Who is eligible?

  • Singapore Airlines and SilkAir customers whose point of origin, as stated in their e-ticket, is one of the following countries:
    Australia, Brazil, China, Denmark, Egypt, France, Germany, India, Italy, Netherlands, New Zealand, Russia, South Africa, Spain, Switzerland, Turkey or the United Kingdom.
  • Customers must be on transit through Singapore, which means that Singapore is neither the point of origin nor the end destination in the e-ticket. For example, a passenger whose itinerary is "Sydney - Singapore - Hong Kong" would be eligible, but a passenger whose itinerary is "Sydney - Singapore - Sydney" would not be eligible.
  • E-ticket numbers should also begin with 618 or 629, and both inbound and outbound flights must be on Singapore Airlines or SilkAir.
  • The transit duration in Singapore, on either the inbound or outbound flight segment, must be within 24 hours.
  • For passengers whose transit (through Singapore) itinerary was issued over two separate e-tickets, please present the two e-tickets to the iShopChangi Collection Centre located within the transit areas of Terminal 2 or 3. Please note that voucher redemption is subject to the terms and conditions stated below.
    *For Brazil, this promotion is only valid from 01 April 2014 to 30 September 2014.

Where can I use the voucher?

Issued while stocks last, the vouchers are valid for:

A one-time use in retail, food and service outlets located at the transit and public areas of Terminals 1, 2 and 3*

A one-time access to the Ambassador Transit Lounge at Terminals 2 and 3 for up to six hours

Lounge usage includes showers with basic toiletries, light refreshments, free flow of non-alcoholic beverages, local and international reading materials, as well as complimentary Wi-Fi

*Changi Dollar Vouchers are not accepted at the following outlets:
Transit area: all Cheers outlets, all 7-11 outlets, all money-changing counters, Hermès (Terminals 1, 2 & 3), the left baggage counters (Terminals 2 & 3), the SATS Rainforest Lounge (Terminal 1). Public area: all money-changing counters, all hotel reservation counters, all Avis and Hertz Car Rental counters, All M1 Shop outlets and counters, all Passenger Meeting Services counters, all Cold Storage & 7-11 outlets, all NTUC & Cheers outlets, Presto Drycleaners (Terminal 3). Arrival Baggage Claim Halls: all outlets.

Where do I collect the voucher?

  • To claim your S$40 Changi Dollar Voucher, simply produce your e-ticket containing your full itinerary and arrival boarding pass at the iShopChangi Collection Centres, which are situated near the GST Refund counters in the transit areas of both Terminals 2 and 3.
  • The iShopChangi Collections Centres are located near the transit GST refund counters, and are open for 24 hours.

Terms and conditions

  1. Only effective for tickets issued on 01 October 2012 - 30 September 2014, both dates inclusive.
  2. Only effective for transit passengers whose departure date from point of origin is between 01 January 2013 and 30 September 2014, both dates inclusive.
  3. S$40 Changi Dollar Vouchers are valid from date of issue to 30 September 2014.
  4. A S$40 Changi Dollar Voucher may only be claimed once for each ticket issued, either inbound or outbound flight segment.
  5. Multiple vouchers may be used for payment.
  6. Vouchers may not be used with ongoing in-store promotions.
  7. Vouchers can be used in conjunction with Singapore Airlines Boarding Pass Privileges.

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closed Comments

  • +1

    Great offer. Got $160 when we traveled through Changi in Dec'13.

  • perfect timing i can say ..
    just booked my tickets
    have printed this stuff ….

    Also a quick question should i be able to get some vouchers from the travel agent ???

  • +1

    if you go to terminal 2 then check out the vegetarian restaurant up on the 2nd level. awesome food.

    • +1

      or you could go get a haircut at the hairdressers who offer extras

      • it's a win-win

  • -1

    I guess Scoot doesn't count?

    • "Who is eligible?

      •Singapore Airlines and SilkAir customers whose point of origin, as stated in their e-ticket, is one of the following countries:
      Australia, Brazil, China, Denmark, Egypt, France, Germany, India, Italy, Netherlands, New Zealand, Russia, South Africa, Spain, Switzerland, Turkey or the United Kingdom."

    • Scoot being discount airline obviously…wife was stuck at Changi for 10hrs trasit to Syd, due to plane breakdown, all Scoot offered was a $25 voucher and nice hard carpeted floor and cold benches for 200 passengers to sleep on.

  • Do you guys get any vouchers from your travel agent when u travel ..
    i was wondering if i should ask him to provide some to me

    • I suspect not….When i inquired with agent during my trip in Dec'13 and he advised that vouchers will be available at Changi Airport..

    • When you get to Changi Airport, ask at the information desk and show them your e-ticket. You will get a voucher for each ticket you or family/friends hold. And they can be combined to use. You can claim once only either on the outbound or inbound trip.

      At least that's how it was when I travelled through Singapore in 2013.

    • Who uses a travel agent? I book all travel and accommodation online, much cheaper than travel agents.

  • Perhaps combine with the $1 stopover if you're heading to India or West Asia (assuming stopover is less than 24 hours).

  • Any idea on if it works for one way trips?

    edit: looks like I found the answer to that question.

    Customers must be on transit through Singapore, which means that Singapore is neither the point of origin nor the end destination in the e-ticket. For example, a passenger whose itinerary is "Sydney - Singapore - Hong Kong" would be eligible, but a passenger whose itinerary is "Sydney - Singapore - Sydney" would not be eligible.

    So yes, it works. The offer is one per electronic ticket.

    • Actually it shouldn't work.

      Yours would be Sydney - Singapore for a one way trip, and therefore it is the end destination for that ticket.

      • -1

        One way trip with a stop over in Singapore - like the sydney to hong kong example

  • I know this is not $100 buy why so little votes and clicks compared to the tiger airlines offer?

    • +2

      Probably, few people are transiting via Changi compared to people using domestic Tiger air.

      • Uhhh, yeah. Giving away $100 vouchers in Australia, on an Australian site is always going to get significantly more + votes than giving away $40 vouchers in another country!

  • Also you have to redeem on your outbound leg (from Australia), otherwise if you travel to certain countries and only redeem on your way back you would only get S$20, because that's another separate promotion.

    • I claimed this last year, it was one claim only either outbound or inbound on a single ticket. You get SGD$40 per ticket.

  • Claimed this last year on a family trip, the hardest part is finding the counter to claim the vouchers.

    • +1

      Yep, had to ask a few staff before we found it.

      Any dramas soon turned into a nice free bottle of gin to head home with.

  • -7

    Anyone able to upload a itinerary/ticket email (names etc removed obviously) so that I can make use of this when in Singapore in a couple weeks on an air asia flight? Would be much appreciated

    • You need an arrival boarding pass on Singapore Airlines or SilkAir (connecting from one of the eligible countries), not just an itinerary.

      • They also link the e ticket number to the voucher ID and verify the passport, so it's not possible.

  • Hey ,
    Do they look at your tickets
    Or u can just show the offer and it will work ?

    • When I claimed this last year, they needed the eticket receipt/itinerary and connecting boarding pass. and they typed the ticket number into their computer (to prevent multiple claims, I presume).

  • So my family of 4 are travelling out to the UK through Changi, do we get $40 each in both directions? i.e. $160 outbound and $160 on the way back home?

    • Sounds like yes:

      5.Multiple vouchers may be used for payment.

      and no:

      4.A S$40 Changi Dollar Voucher may only be claimed once for each ticket issued, either inbound or outbound flight segment.

    • Only one voucher per ticket/booking (not per sector)

  • Do you think they'll just keep extending this offer indefinitely?

    Also btw the voucher they issue now have a very short expiry like 2 months meaning you'd have to spend it almost instantly (impulse purchasing…). I was there about 2.5 weeks ago. Last year they were valid for a year so my family and I stacked multiple trips' worth of vouchers for an iPad!

    Btw the counter is near Hard Rock Cafe and the giant Panasonic TV iirc.

    • There's separate counters in all three terminals.

      • Yeah I meant to say that was for T3.

  • +2

    Please dont visit Singapore in light of recent disturbing events
    http://vidd.me/v/vyf

    • +1

      makes the 'Where the bloody hell are you' ads look like a truely world class promotional campaign in comparison

    • What the hell…

  • not sure if this condition still applies but when I transited at Singapore twice two(?) years ago I could only redeem the voucher once. Apparently the voucher can only be redeemed once per year per passport, regardless of how many tickets bought.

    • I have done it twice in a 12month period, did it in Jun 13 and Dec 13 and it was the same passport.

  • Nice one for those traveling via Singapore. We got $120 last year and used it for food, toys and books. But this was before I understood cost of liquor in Australia! I will spend it now straight on duty free

  • +1

    This is a great deal.

    We had a party of 3 so got $120. Bought my wife a blouse and handbag (both 50 % off) and my child a watch. Ended up only paying a couple of SGN dollars of loose change I had left in my pocket from our stay in Singapore.

  • Is this $40 per itinerary not per ticket? I.e. you get $40 for a SIA return or one way flight? Is this correct? Thanks

    edit: I am transiting through Changi both legs.

  • I told my parents about this on their way back from Japan via Singapore and they managed to claim the full $40/passenger.

    Their travels were from Adelaide-Sing(transitting)-Japan RETURN. They didn't know about it until they were on their way home on the return flight and they still got the full $40 not $20.

  • Tips:
    1. This is valid for flights from other countries not listed above - so if a family member is coming from (let's say) HKG, then they may be eligible (read terms and conditions) for a $20 voucher.
    2. To collect, go to the iShopChangi desk (Aus flights are mainly in T3)
    2. Present Passport, Boarding Pass AND printout of e-ticket for validation. You cannot get the vouchers unless you have all 3 documents AND you e-ticket meets the conditions.
    3. Vouchers are usually valid for 6 months to a year. So if you are taking multiple trips, STACK them. There is no limit to how many vouchers you can use at once (it's just like cash).

    Over the past 4 months, we accumulated $200 of vouchers, used them last week for SGD $260 worth of purchases.

    1. Note that you can't use the vouchers on everything. Some stores are excluded: Eg. Convenience stores, Left Luggage and Lounge Access - from memory.

    2. 1 set of vouchers will be issued per itinerary. Either on the way out OR on the way back. If you've claimed once (ex Aus), you can't claim again on your transit back to Aus. However, if you bought your tix using FF points/cash and have 2 e-tickets (one way out, one way back), you can get a set of vouchers each way.

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