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PINCHme $15 Voucher for The Home Homewares. Now $30 Min Spend. Some Free Shipping

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PINCHME

Received email from Pinchme with $15 voucher for The Home homewares/sales site. Bought wine glass set for $4.95 with voucher, paid with PayPal, was not charged for shipping (usually $9.95). Not sure if this is part of voucher promo, or some website glitch. Happy with my set of 6 crystal Stolzle wine glasses for $4.95 all up!
Voucher has now (18/06/14) been revised to $30 minimum spend.
Referral credits going, so feel free to use my referral link if you're pleased with this bargain info :) http://thehome.com.au/r/uu5330082
Edit: Referrer gets $10 credit for every successful purchace

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        • i think they will use the excuse "the promo code was leaked on to a forum with high internet traffic blah blah blah"

        • -1

          You seem to be well-informed easternculture, did you contact them?

        • You seem to be well-informed easternculture, did you contact them?

          not at all, cause id love to get my free 4 glasses (2 orders)

          But if they are like/affiliated to ozsale, i predict they will do this.

          my friend works in a marketing company and ive heard him talk of similar events

          It also happened on ozbargain too with a deal in which they claimed "the promo code was leaked on to a forum ….." , but cant remember which one it was

          EDIT: The $10/$20 myer vouchers was the one that got cancelled due to it being leaked on ozbargain

        • +1

          To professionals

        • -6

          I think it is rubbish to talk about 'leaking' information that is sent in an open email, hardly a private or secure form of communication. A bit like putting open flyers in people's letter boxes with their names on them, other people are going to see that.

        • so basically you are saying that it is ok to potentially abuse a company because they are being generous and giving you a free voucher to spend.

          Yes it is nice to get a freebie every now and then. Some companies can afford to honor deals i.e. we just saw julius marlow honor the $10 FREE thongs, and JB Hifi honor the $29 sony portable chargers. Other companies not much so, as we all know that the retail industry in Australia is not at its best and something like this can have financial implications on the company itself especially if its already struggling and many jobs can be cut/lost on the short/long term.

          So Kudos to TheHome.com.au if they honor the deal. And if they dont, well we've been in that situation before around here @ ozbargain.

    • -1

      You sign up with The Home to use the voucher. I have 1 Pinchme account and received the email this morning. Not sure if it is still working :(

      • voucher apparently has been made invalid. When you proceed to payment, says "We're sorry, but the Promo Code you have entered appears to be incorrect"

  • I didn't end up getting anything (because I didn't get the code) which is all good. I guess people will have to wait and see as to whether or not they cancel the orders

  • The link to http://thehome.com.au/luigi-bormioli has been taken off the front page as well as all items are marked sold out in that category.

  • Didnt order but will watch this thread with interest for the ending.

  • Just got the official email from pinch me with this code funnily enough.

    • Same

      • -1
        Got the same email and when using it it throws error.

        We're sorry, but the Promo Code you have entered appears to be incorrect. Would you please check the Promo Code again and try again ensuring that you copy it exactly? If you still experience any issues, please don't hesitate to contact our Support Team at [email protected].

    • So it wasn't a targeted campaign, they're just trying to enrol new customers to the site, and they have been successful!

  • If thats the case they should honour the deals :S

  • -1

    I used the code above and bought a couple of glasses, all accepted .

    • -1

      purchased something just now? or yesterday?

  • They've put it to a minimum spend of 50 dollars before code can work. It's still valid.

  • They put out a generic voucher to the Pinchme 'free sample' database while they have products of that value or less with free shipping on the site. What did they expect?

    • -1

      Probably they didn't expect it to go viral. They probably got a couple of months worth of clicks in less than 24hrs

      • Not sure I agree. They got 3.5k clicks from OzBargain but PINCHme have 111k facebook likes and presumably many more on their email database.

        • +1

          That is clicks via main link . The ones via the referral are not counted

  • Even if they don't honor it, OP will have all the credit from referrals. I don't see how they are going to reverse that

  • -1

    OP - just curious how much did you end up earning here? :)

  • +1

    I don't know why you think they'd let me keep referral credits for cancelled sales? I don't think there's any way that will happen. Fingers crossed they honour everyone's deals. I'm not complaining about the credits! But I received far fewer referrals than votes, so I'd say it's less than you might think :) I'm more chuffed to have a top deal on OzB, my first time, and to get lots of people here a nice bargain. I know what it's like to have to be careful with money, so it's nice to have the odd treat!

    • +2

      I think they may have a maximum amount able to be earned from referrals. I actually tried to use your link but apparently I already had an account despite not recalling ever hearing about this site before.

  • -3

    hmm..

  • Did anyone call TheHome ? I don't want to be that guy.

    • +4

      How about we just wait. It's been two business days since it happened, and there has been no word of canceled orders.

      • Looking at purchase details :

        Sale Ends : 20/06/14

        Your order will be automatically sent to your address, no further action will be required. Your order will be delivered to you in approximately 2-3 weeks from the end of the sale.

        So lets wait :)

  • +2

    Minimum order is $30 now.

  • Didn't find anything I want to buy.
    The website is bloody awful to navigate.

  • +1

    The Inside Out magazine subscription 12 issues for $40 (after voucher) and free shipping is a good deal if you're into interior design. Its a good mag, I buy it occasionally. $8.20/issue at newsagents. $69.95/12 issues at iSubscribe, http://www.isubscribe.com.au/Inside-Out-Magazine-Subscriptio….

  • Just received a refund from PayPal for the amount of my order but no email from The Home to say they have cancelled my order …. could be the start of The Home cancelling orders??

    • Yep, same here! Refund from paypal and no email from TheHome also.

    • just got an email from Paypal about the refund too

    • Same

    • Same!
      Won't deal with them again. Closing my account.

  • Yup just got a refund from PayPal an no explanation too.

    • Yep, me too. My total purchase was $22, I only paid $7

  • +5

    6 SPAM, 1 refund, no explanation.

  • +1

    Well they sure take their time to notify! certainly wont be buying anything from them in future. they put the voucher out without any conditions attached so they only have themselves to blame.

  • my purchase was $23 and they refunded $8…no deal at all

  • I've also had a Paypal refund, they could have at least have emailed us with an explanation!

  • +2

    I've emailed them asking for an explanation…shan't hold my breath. Oh well, back to the jam jars to drink my winemarket plonk ;-)

    • +1

      That would actually make you a probable hipster by Fitzroy Nth standards.

  • +1

    If you guys got your paypal refunds, I take it i wont be getting my free product delivered >__<

  • I logged into my account and my order has disappeared, but I do have a credit waiting for the amount of the canceled order :S

    • I got the credit too. For anyone else who got it you can still order some items for free using your credit although the glassware no longer has free shipping. I got this stationary set.

      • Thanks! Better than nothing. If it arrives that is.

  • They refund the money and put some credit, how that works?

  • +1

    Pinchme code isnt working with me ?

  • -2

    OP, did they let you keep the referral credit?

  • +1

    any item with free delivery?

  • +3

    Dear customer,

    Thank you so much for shopping with The Home!

    As you might have noticed when you checked out your items from the Luigi Bormioli Glassware sale, our shipping fee advertised wasn't added to your order. This was due to a technical error that we since fixed.

    We have now fully refunded you for your purchase (as store credit or to your credit card/Paypal, depending on what method of payment you used to pay), and we have extended your credit to last until until July 31. The sale is still on, so you can go ahead and make the same purchase if you would like to - we also have some other great sales on for you to peruse!

    Please accept our sincere apologies for this technical mishap. Happy shopping!

    Kind regards
    The Home Customer Support

    • Same!

      • +6

        Got same as well - Technical mishap my ar$e - poor form says I

  • -1

    It seems they honoured some orders. Mine is shipping. Thanks The Home!

    • ahh wow, good :) Was it free item(s)?

      • +2

        It was the Luigi Bormioli Firenze Decanter | 700ml

        • +1

          Bugger! My decanter order was cancelled. :(

  • -1

    Are the glasses worth the $10 shipping?

  • Well that was half expected anyway

  • Got a $13 credit and I expect most others will get something similar. They'll need to be careful not to offer free shipping on cheap items for a year or so. =)

    • You can use the credit towards shipping so it's still possible to get some free items. I got this stationary set for example.

  • +1

    Yeah mine got cancelled. I was looking forward to drinking my regular cheap swill out of something besides plastic kiddie cups.

  • Mine cancelled. They said it was advertised with a delivery charge and I argued that there was no delivery charge advertised.

  • Darn, I got $11.95 in credit and there's nothing under $1.95 to make the item free!

  • Mine also cancelled. Same message. Still have the referral credit though.

    • Mine referral credit has all gone, boo

  • Emailed them to as why it hadn't been delivered and only now just getting a cancelation email due to a BS technical glitch…
    The response:

    We run flash sales in order to achieve great pricing by placing one large group order, but this does mean orders take about two weeks to arrive as they are not ordered until the sale ends. The trade off for extreme discounts I’m afraid!

    Best wishes,

    Lexi

    The trade off for extreme discounts I’m afraid!

    =is that you get nothing….

  • Same here! Cancelled! Not happy! >_<

    I reckon they failed to list/charge the shipping fee on checkout is their problem, and they have to pay the price for the mistake. We're only consumers! If they did all that to get more leads & advertising, it would be misleading, isn't it?

    Can we take this to fair trading?

    • No, what you ordered was only an invitation to treat. There's no binding contract.

  • Order cancelled.

    "As you might have noticed when you checked out your items from the Luigi Bormioli Glassware sale, our shipping fee advertised wasn't added to your order. This was due to a technical error that we since fixed."

    Got my extra credit card payment refunded. I assume the pinchme discount is there in credit. Not sure I want to reward their mistake.

    • Exactly! Unsubscribed & cancelled the account right away!!

      • How did you cancel account?

        • Login to your account:
          https://thehome.com.au/

          Go to My account —> click on Delete my account from bottom right.

          Cheers!

  • +3

    I actually received my free order today!!
    Got the water flask for under $15 (thus free)

    • +1

      did they email you saying that it has been shipped?
      I didn't get a cancellation email/shipping email yet

      Edit: just received shipping email. paid $5 though

    • +1

      I just got emailed the tracking number for my order. Was one of the flutes for $14.95.

      Must be one of the lucky ones!

      • Me too. It seems the water flute / flasks got accepted.

  • +2

    Got my glasses this morning!

  • +3

    Just got my carafe from them. This was after receiving a cancellation email and credit… Thank you very much thehome and OP. Your company is now on my good list.

    • Maybe I still have hope. :)

  • +1

    Received mine this morning, was wondering who sent me a glass?? (forgot about this FREE glass…)

  • hmm interesting some people are receiving them even after the cancelation email, nothing here and not holding out for it.

  • interesting - i ordered a set of tumblers for my wife and wine glasses for myself. received both.

    • Interesting. Were they Stolzle or Bormioli? I received the Stolzle wine glasses as well. I wonder how many people are getting their orders after all?

      • Stolzle

        • I can't remember there being any shipping info advertised on the Stolzle sale at the time, so maybe they are honouring these. I didn't buy Bormioli but perhaps if shipping was advertised but not applied, they cancelled these ones?

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