I am in a dilemma. Should I ask her to pay up?

Hi ozbargainers

We own a hair salon. Long story short, we do people's hair for weddings. Recently,one of my employee's daughter got married. So we did bride's hair , bridesmaids' hair, groom's hair , best men's hair all in one day. We tried to help out. My employee said she will foot the entire bill which total about $900 but will only be able to do so after Xmas when she is expecting to run into some money. I agreed.
Now comes the twist, 2 days ago I heard the tragic news that the bride and groom got into car accident and passed away while honeymooning overseas.

Now I am facing the dilemma, morally I think I should just write off the debt but on the other hand a debt is a debt, I delivered the service , my employee should pay up . Should I wait a little longer in new year till everything settles down , then bring up the debt issue?
I am also facing the fact that I will have to pay her some compassionate leaves which will total about $300. And her Xmas bonus this year is another $250.

What would you do?

Comments

    • +8

      and realize the name IamGENEROUS.
      WOW, Isn't that ironic/hypocrite, right?

      It's either you try to troll us OR you're just a Dr. TightArse,TaD (TightArse Doctorate), Mother of all TightArse
      Even the TightArse (power user) say . mateeee , Your arse is so tight that it's impossible to be penetrate

      How many percent of $ 1.5 million you lose from $900 ? it's not even going to bother you with basic need.
      Note: I ain't communist. I'm in between Capitalism and Communism

    • +4

      Most rich people I know didn't get rich because they let something relatively small slide. They get rich by scrooging everything no matter how small.

      • True. But everyone hates rich ppl because of situations like this. Just makes everyone think you're an arse.

  • +52

    You're quite obviously OBSESSED with money going off your posts. What a pleasure you must be to work for.

    • +3

      Thought all users on OzB were obsessed with money, hence the mad rush to save 50 cents here, $2 there…

    • -1

      My 2 cents worth:

      Your humanity requires that that you write off the debt.

      My humanity (if I was the parent/employee of the dead bride), requires that I always repay my debts.

      I would never keep anyone waiting for money loaned to me while I went out to dinner, bought new clothes etc. A few people have done that to me though. A debt is a debt and even in these tragic circumstances, I would repay it as soon as I could.

      • Would like to hear why the negger thinks this is a bad idea.

      • Would like to hear why the negger thinks this is a bad idea.

  • Now that you've got a few responses maybe you can start a poll?
    Ask for it after Christmas, the original timeframe
    Wait a few weeks
    Wait a few months
    Write it off

  • +8

    Iamgenerous you come to this site decision made wanting people to justify you sorry wrong site..Sounds to me like i want the money but i don't want to look bad…If everything is above board leave it feel good about it move on..

  • +8

    Trying to collect this debt could create a large amount of public bad will for your company.

    I would also delete this thread.

  • +1

    Would it be better if you just go ahead, email the other staffs to let them know what happened and ask them to help you reduce the cost on that day? So what I can see is travelling expense (if the wedding was out of town), opportunity cost (which you don't know really what would happen if you took another job so write it off as a good will), staffs cost (which you asked to reduce/write it off) and then you absorb the material cost? That way she'll be grateful, you will have the peace of mind, your other employees understand that you are willing to do above and beyond because they work for YOU. Honestly, if you don't like her work ethic, after a few warnings, wait for a good time and find someone else. Stop being a door mat. I got wrote off for my work ethic with just ONE warning because I had other issues in life and I hold no grief against my previous employer, they did what they could for me but they need to run their business as well, and for that I'm still grateful even we parted way. If I walked into a shopping mall to get xmas pressies for my family and feeling like I'm $900 less to buy them, then I expect my family to understand I don't have $900 extra to spend. That's what family is, to me at least.

    Also, your net worth and how other see you're worth are different. I have got shit all (literally) but I'm sure if I'm hungry one day and out of money to pay rent and food, I have friends and family to help me get back on my feet.

  • +10

    I am also facing the fact that I will have to pay her some compassionate leaves which will total about $300. And her Xmas bonus this year is another $250

    You are confusing the above award and contract issues with a moral issue and your wallet..

  • +28

    I think the fact that you are even asking this is disgusting, and really shows what kind of person you really are. The woman has lost her daughter and new husband. Stop being cheap, and hope that you don't rot in hell for even posting this.

    • +2

      Lucky there's no such thing as hell then ey…

  • +3

    Is the margins on your business that tight that you cannot write off the cost of the service? 900 may be the bill but I'm not sure how much it cost the salon minus profits.

  • +5

    Heartless to even be thinking about asking in my view.

  • +1

    Write off the money but tell this woman straight up get to work on time and no leaving early for any reason, give her three warnings then sack her if things dont improve, but really running a business you would know all of this.

    • +4

      by "playing the compassion card" do you mean having her daughter and son in law die on their honeymoon? i that doesn't warrant a "compassion card" i don't know what does. ..

      • +8

        of course
        best way to get out of 900 bucks debt, get ur daughter killed!
        she can even keep the presents! double bonus, and get a few days off paid, mate wat a deal!

        should be posted as a deal on ozbargain

        • -1

          yeah, and even get some of the daughter super back as an investment outcome.

    • +1

      OP, is that you on a 2nd account? lol

  • How do we know her daughter actually died?

  • +4

    I imagine your margins are pretty high in a salon, as it's mostly labour, not goods. Just leave it - it's not a lot of money. Especially when you're apparently Mr Moneybags.

  • +15

    I thought this was ozbargain, not ozbuddhist. why is everyone talking about karma as if it's a real, tangible force?

    • +1

      hey man, you never know what happen tomorrow, you own a salon today, tomorrow you might only own your underwear, today, his employee daughter and son in law die, tomorrow might be him.

      • -1

        yes. it's called luck. and holy crap, i was expecting my comment to be -12, not +12!

        • what is luck? luck is not real, its only exist in your thought

        • @andyken: luck is very real. in fact, it is used by mathematicians to calculate odds. this is how companies like airline companies stay afloat - they calculate the chance of customers who will actually turn up to their flight, and aim to overbook flights. luck is, of course, dependent on the situation. saying karma is real - saying that if you do something bad, something bad will happen to you - however, is ridiculous. for proof: see rupert murdoch

        • +1

          @tomkun01: how come luck have something to do with the chance of customers who will actually turn up to?

          karma on other hand is very real, example, my dad once helping a stranger on the camping trip (around 2005), asking for $20 , he said he was lost his wallet somewhere, it can be real or can be scam, but my dad decide to give him $40 (yes, not $20), two years later, my dad met him on South Australia, and turn up he is not a scam, he worked for big electricity company as one of top managements, he invite us (my dad, mom and 3 kids) to his big 9 acre house with a unbelievable view, treat us the restaurant and book us (we book cabin in caravan park) a 5 star hotel in cbd for 2 nights. (he invite us to stay with his family but my dad politely reject his offer, and he insist us to stay in hotel, not in cabin .

          and yes, karma exist, you do good thing, you never know what coming back to you, yes some instance, some not, you want a instance karma, punch some dude on the train, you will get your karma instantly.

          i can give you more of my own experience, but my dad story really cool, cause we dont expect that at all, for $40

        • @andyken: facepalm

        • @tomkun01: you might think its funny but i told you karma exist, karma more logic than luck

  • +21

    Wow I am disgusted by this thread, though in my case I would do my best to pay my debts after getting my head around the recent tragedy, I can not speak for this woman to do the same.

    It may take me a couple months to get back on my feet after the shock and horrible loss and extreme sadness that would surely ensue.

    I would hope my boss would be humane enough to not even mention it and I would pay my debt as soon as possible or ask for it to be deducted from my pay as the last thing on my mind would be to budget to pay a debt when I would have a horrible tragedy and funeral to deal with and pay for.

    In my opinion the right thing to do would be to write off the debt, or as a gesture of good will approach her and say you are sorry for her loss and to help ease some worry you will only charge her the cost price for the service to pay as soon as she is able.

    It is what I would do if I had employees, but I am a very compassionate person and money means little to me. I am on Ozbargain because I am a low income earner and try to save what i can. I would write off $1000 of debt for my employee, if i had one, in such a situation and my net worth is a drop in the ocean compared to yours.

    Just having to ask this question you should take a long, hard look at yourself and the person that you are, with a username like Iamgenerous, I would expect more compassion. She may not have been the best employee, but SHE JUST LOST HER DAUGHTER! Iamselfish or Iamobsessedwithmoney would be more fitting.

    If she hasn't actually lost her daughter and would perpetuate such a lie I am sorry to you and she is the disgusting person. Just the fact though that she may have and without any other proof she has, this question is horrible. Just before Christmas at that….

    TL:DR Should you ask a woman that has just lost her daughter, that was just married, right before Christmas, to pay her debt? NO! Yes she owes you money, let her come around to it when she can. If she forgets or "forgets" then remind her, or ask her with everything that has happened, if she would like you to deduct a small amount from her pay until the debt is paid.

    Ergh, I truely feel sick after reading this.

    • have to agree
      I had a family incident at home, was suppose to fly interstate but meant I couldn't, had to cancel a flight and a hotel stay, boss waved it off

      guess we cant judge too much on this case, he is a small business owner, is from the country (seems to be wagga wagga), and seems to be tight on money (is on this site and posting about APRA getting him to pay 400 bucks)

  • +1

    I don't know about you guys but where I'm from business and friendship are seperate. You should still be able to be a good boss and still expect someone to honour their deals. You're giving her grievance pay.

    Maybe tell her you expect her to pay back the money but give her 3 days off as well?

    Just remind her by saying I'm short thus week it would be great if you could back as agreed but I can give you extra time of course.

    Maybe it's just my mentality but good friends don't break promises, it causes tension in the friendship if they do they aren't your friends. Besides that it's not a place to hang out its a business, the friendship is secondary in the first place.

    • Where did it say op is friends with them?

      • +3

        I think voolish doesn't mean "friendship" in literal meaning of OP is friends with the person in question, but more about the acts of waving the money etc - which is leaning towards friendship (as opposed to business).

  • +9

    Mate hit me up I'll give you the $900. This is the last thing you should be thinking about, I wish you never have to go through this

  • +33

    Purely based of your other thread, you're a bit of a wank. Before I stumbled across that, my opinion would have been different.

    • +19

      I went through this guy's post and they are all about money, medibank shares, joint accounts, net worth, money hungry scum, I'll knock you out if I ever see you

      • +13

        Mate hit me up I'll give you the $900.

        I'll knock you out if I ever see you

        Charming.

        • What's the problem buddy

        • +7

          @eneloop:

          I'll knock you up if I ever see you

          Fixed…Merry Xmas slugger! :)

      • +2

        Gonna get some sore knuckles,and a cellmate named bubba if it's your life's mission to knock out douche bags. There's a lot of them out there!

      • +2

        On a bargain website, I dont see the issue with posting about money, medibank shares or joint accounts..

      • Knock him out with what, your collection of eneloops? Easy to talk big on the internet tough guy.

        • -2

          Oruspo evladi seni anani avradini sikerim piçin bebesi, I am a tough guy Gökhan I'll be in Melbourne this Monday maybe we can have a coffee

    • +3

      you're a bit of a wank.

      Heh

  • +9

    Never lend money that you don't expect to get back. If the daughter could afford a wedding and overseas honeymoon you should have charged upfront then there wouldnt be an issue. Hopefully your employee will honour her deal but I doubt you'll be seeing her or the money for awhile.
    i don't think you are a horrible person for wanting the money - you were obviously kind enough to let her pay off the cost over a period of time. How many small businesses can afford to lose $900? This is just a sh*ty situation for all involved.

  • +1

    Just let it go, although you say the bill is $900 it didnt actually cost you that

    • that is a damn good point.

  • +2

    Sounds to me like there is some doubt - in your mind at least - over the truth of the tragedy.
    Do some independent investigation, and if you have been lied to then demand the money back and sack the person, otherwise just leave it until they are somewhat recovered from the tragedy before raising the issue.

  • +1

    Just check her Facebook. These days, everyone celebrates weddings and shares confessions and comiserations publicly. You'll see quickly whether she's telling the truth or not.

  • +5

    I would suggest that debt is not debt, and business and money can never come before a person. Look past the feeble quasi-socio-capital-psuedo-democratic-autocracy (or whatever you call it) that it seems most of us are enslaved to. If I was broke and destitute, collecting scraps from the alley bins, I would not ask to have a debt repaid under such circumstances. It would be dishonourable.

    If I employ someone, and I discover a poor work ethic, I can take steps to correct it. Or otherwise let them go. If I continue to employee them, I therefore accept their behaviour and afford them every respect.

    I don't allow myself to talk down another person in public when they act against me or my interests. Such matters are always between the affected parties, and never allowed even for gossip. This basic teaching about respect for one another is not taught by most parents or in schools.

    I'm also surprised the parent is still working. I can image after an incident like that they could simply just quit and spend some time alone or with family. At least when they are still working they can be less preoccupied with the tradgedy, and that's not a bad thing. Otherwise staying alone with your thoughts for too long like this will cause a depression. I wouldn't like to speculate about weather or not someone could make up a grand awful story to get out of repaying such a small debt. It's never worth assuming anything, and besides the truth has a habit of coming to light evenentually.

    After everything, what's left is only our honour.

    • +1

      Reading this back I wasn't clear on the first paragraph. I meant that even if business went bust and I became broke, I would still not collect any debt owed to me by someone that was subsequently affected by such a tradgedy.

  • +4

    Justify your log in name and let it go :)

  • +2

    It is not a good idea to ask for the $900 given that her daughter and son in law passed away. I know most large companies (e.g. utility companies) stop / halt sending bills for a while to victims of major natural disasters. It is not right to be asking people for money under those circumstances. Your company's reputation is worth more than $900.

    If you really want the money, perhaps offer her a heavy discount (i.e. cost price or close to cost price).

    Hopefully, your employee will pay for the service eventually.

    OZBers will post great deals for you to save you more than $900 in the long run.

  • +6

    The best way to solve dilemmas like this is to put yourself in their shoes. Sorry this will sounds harsh, but what if you had lost your daughter and her husband? Not a very happy thought is it? Would you be worrying about $900 then? Unfortunately for her, this is not just a thought, it is her reality. Clearly she was already struggling with money because she asked to pay later, and now she has to pay for funeral and other related expenses. Also if I was working for you and you had asked me this question about other co-worker, I would've have quit the job. Let it go. It's only $900. That is if she is telling the truth. obviously you know her more than I do.

  • Deleted

  • +12

    "morally I think I should just write off the debt but on the other hand a debt is a debt, I delivered the service , my employee should pay up ."

    You don't understand the meaning of the word morally. Whether she is a good employee or not is pretty irrelevant for this. Nor is the money you legally owe her of any relevance.

    Look at your bank balance, your situation in life, and make a decision you can live with.

    Me, I would still be too shocked at a young life snuffed out, a young bride who was sitting in that very room is now mangled flesh and bones, or ashes. But hey, your first thought was that her parent owes you 900, you did her hair, her fault for making a bloody mess of it later - it was perfect when she left the shop.

  • You could gently remind her (after a couple weeks from now) that the debt is owing, and offer to take it off her salary in stages? like divide into 4 instalments. That way you are subtly hinting that you will not write off the debt, yet being sympathetic enough to not demand all at once. Might be a bit too much for the employee to fork out all on behalf of her deceased child. This sounds like a tragic scenario, imagine dying during honeymoon. I can understand you feeling shortchanged.

  • Assuming all is truth and proven:

    Don't think about the Christmas bonus.

    You give the compassionate fee

    Reduce the bill by 30% and offer installments for another good karma, unless you're currently struggling yourself.

    If so, explain that to your employee, that you are doing your best and have already trusted her to pay later for an advance service.

    Then kindly request her to pay in installments which she can start paying 3 months from now and per month of whatever amount you agreed on. If this is the case, it should be written.

    Also maybe it's better to discuss this a month and a half from now as to give some time. Don't discuss it on the dates or near the dates of the accident.

    I think that's fair enough. Unless you're rich and 900 doesn't mean much for you (for example if you earn 5 times of that in one week).. or if you haven't donated in a while and feel like doing so to start the 2015 with great positive hope :D

  • +11

    Her daughter dies on her honeymoon, and among the first things that goes through your mind is the reduced likelihood of receiving the money for something most employers would have at least offered a reduced rate for in the first place? And then it was, oh sh**, on top of that I have to pay her $300 for time she won't even be at work.

    It's really irrelevant whether she's a star employee or a very average one, compassion is compassion, and THAT can only come from you. Put yourself in her shoes and make the decision from there.

  • +40

    are we being trolled?

    this thread, owning a hairdresser
    this thread APRA fees
    https://www.ozbargain.com.au/node/175322

    this thread
    https://www.ozbargain.com.au/node/172410
    talks about getting a salary? as a owner? maybe

    he has a opal card, but his profile is wagga? wagga has opal?
    https://www.ozbargain.com.au/node/170516

    fly business class with kids and is worried about 900 bucks…..
    https://www.ozbargain.com.au/user/138297

    sorry Christmas day and its a bit boring lol

    • +15

      I am glad someone said it….

      If an Australian couple was killed in a car accident whilst overseas on there honeymoon I think it would be on the news. Sorry OP.

      • Only thing I could find happened over a month ago. Find it odd its not "news".

      • -7

        An ignorant comment. Given 1 oz dies in Bali alone every 9 days, how many did you find in the news?

        • +4

          A honeymooning couple would make the news.

        • @daveaus:
          with 1 hour news, everything makes it these days
          I say one where the couple had their house burnt down during the wedding!

        • where you get the fact from? reality show??

        • @andyken:
          Google

        • +1

          @Iamgenerous: you should mention Thailand (one dies every 3 days) or Greece :)

      • -1

        Deleted

      • Deleted

    • +3

      Yup. The moment someone points out about his other posts, I am think we probably are…

    • +4

      Troll alert …

    • +2

      Haha. Let's stop feeding the troll guys :)

      • +2

        but everything is closed in NSW on boxing day!
        MUST FEED TROLL

  • +2

    What is the point of this trolling anyway…

    • +6

      Attention seeking Fobsessive.
      Needs to be noticed .Insecure.
      OP probably on top marginal tax so $900 write off will in fact cost him just under $450.
      Suss right from the start.
      Perhaps best reflect on the post when next sipping Bollinger on overseas business class flight.

    • +2

      what is the point of life!

  • Remember - your employee will work extra hard if you write it off. Even extra hours to pay it back.

  • +2

    Quick question…isn't $900 a little expensive for the services provided if they were to an employee? May not be. Just a thought

  • What are the odds that the cheap attention seeking OP is going to demand the $900 in the end anyway?

  • -7

    All these compassion sob story posts are making me sick, you run a business dont you ? You wont be in business very long if you keep forgiving debts, sure the person has had a bad time of things, but thats not your problem. Just be tactful and give them some time, bring it up in a good way, offer installments to pay it back over time or try to find a different way to be compassionate instead of forgiving a debt that is owed to you. Sometimes the world is harsh, bad things happen to good people all the time, doesnt mean these people should have their debts forgiven.

    Should this person now have everything given to them for free ? What next will anyone who experienced a tragic loss be forgiven their mortgage ? Its kind of ridiculous that you are even considering forgiving a debt like this.

  • -3

    Why not take the compassionate leave and xmas bonus off the $900 owed and give her / write off the remaining $350? (Which is probably just the profit on the work - it's not unreasonable to ask for costs - unless you other staff, elec company etc felt like providing their labour free for that cause).

  • +10

    Earlier, OP mentioned having a "struggling" business…but struggling businesses don't hand out Xmas bonuses to employees.
    The whole time I'm reading the replies to this thread, I've had an uneasy feeling. Something just doesn't ring true. I feel that either the story from the "employee" isn't true regarding her daughter, or the OP's story is made up crap.

    However, if everything the OP has said is true (including his net worth from an earlier thread), OP should be ashamed for even considering asking for the money, and I consider him a money-hungry, attention-seeking lowlife for that alone.

    Congratulations for outing yourself for the person you are.

    Oh BTW, yes, 1 Aussie dies every 9 days in Bali…usually being (profanity). This is why that doesn't make news…but an Oz couple who die on their honeymoon in a car accident would be a news story every day of the week.

    OP is suffering from a form of Munchausen by Proxy syndrome.
    I see that a lot in forums of this nature.

  • +2

    If i would be you….i won't even ask for $900.
    Its my personal opinion. I would have told employee this as a gift on the day they were at your saloon.

    But its really sad to hear that.

  • +3

    I would be suspect of whether the tragedy actually occurred or if she is just trying to dodge the debt as you say she has been abit flaky but thats not the topic of conversation.

    You say your costs are around $200 of the $900 and you want to give her a $250 Xmas bonus, She's been a lousy employee so why are you giving her a Xmas bonus anyway?

    I would not give her a Xmas bonus and write off the debt. You can tell her that with a merry Xmas, as far as she's concerned she has gotten a $900 bonus instead of $250.

    Her personal trajedy is not your problem, she made a commitment to pay. Being compassionate to her circumstances, I think this would be fair

    • Be positive mate.

    • +1

      Your spelling is a tragedy! Yup, I'm that guy today. :P

      • pats ankor on the back….
        there their… they're.

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