This was posted 9 years 2 months 17 days ago, and might be an out-dated deal.

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$0 Schick Hydro Razor Packs Free after Cashback

1950

Purchase any specially marked Schick Hydro product and claim your 100% cash back.

Claims close 11:59pm AEDST 14/3/15, once 10,000 valid claims have been received, or once $100,000 in refunds have been awarded (whichever occurs first).

Eligible products are specially-marked Schick Hydro 5 Groomer Kit (RRP$21.99), speciallymarked Schick Hydro 5 Power Select Kit (RRP$14.99), specially-marked Schick Hydro 5 Kit (RRP$11.99) and specially-marked Schick Hydro 3 Kit (RRP$9.99)..

Max 1 claim per household.

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      • Got my $15.30 for my Coles purchase of Schick 5 Groomer as well yesterday.

  • Claimed the cashback on Feb 17th and have not heard anything since. anyone else??

    • Claimed on the 18th and still not heard anything as well.

    • Same here, claimed on 21st, heard nothing since. Sent an email to their support address… but no reply as yet.

  • Thanks OP. As a reference to others - Claimed on 14th Feb. Bank Account requested on 20th Feb (&provided the same day). Paid by Bank Deposit into my Account today (2nd Mar).

  • I've been paid last week into my bank account, and received another email today:
    Thank you
    for purchasing a Schick Hydro product and claiming online.

    Your cashback claim refund has been submitted and you will receive an email from PayPal to confirm your payment.
    Please allow up to 28 days for it to appear in your account.

  • Lodged my claim on 19 Feb, early morning. Got an email that they will verify the claim and contact me.
    As I didn't hear from them I had to send them two e-mails.
    Finally they replied and instead of advising of the status of my claim and getting account details for payment they just suggested to check Spam folder.
    Not helpful at all!
    I replied saying that I have been checking my Spam folder and there haven't been any e-mails from them.
    And several days later no reply from them again…

  • I have received cashback for 3 claims out of 5 so far.

    Thanks OP.

  • THanks OP, money in acc today, sent in on 26th Feb

  • My refund came through on the 27th Feb. So I can now try out the power razor.

  • Still nothing for me. Lodged on the 18th

  • Not impressed how long this is taking. Might take mine back to woolies for a refund.

  • Those of you who are still waiting, did you choose cheque-by-mail or PayPal/direct-deposit?

    • I chose PayPal/direct-deposit

    • I did mine on the 16/02 & I chose Paypal & I still haven't heard anything back.

  • i also submited the claim form on 21/02/15 and received the email notification "Your details are now being verified and we'll be in touch to confirm your cash back offer payment." Haven't heard anything yet. i did select direct deposit as well. any idea what to do ????

    • The promo is handled by 3030.com.au but they are not giving useful info via email. Schick is owned by Energizer so perhaps you can complain to them about the poor performance of 3030.com.au? http://schickfreeyourskin.com.au/men/contact-us

      Do check you spam folder regularly in case it gets emptied. Gmail filtered the second e-mail for my claim ("Your claim has now been verified. To complete your claim, please provide the bank details…") but it let the first one through to the inbox ("Your details are now being verified…")

      • thanks for that … i did send email today on their website form, and i do often check my spam/junk mail, may be they ll reply me next week as its long weekend, thanks again mate……………

        • @rocky12 can you please let me know which email address did you send the email. I had a claim sent to them on 19th and still nothing heard back. Cheers ! and Thanks !

        • @ozshaz: yes sure I haven't heard anything since I sent them email as I think it's coz of long weekend . Here is link http://schickfreeyourskin.com.au/men/contact-us

  • it looks like they sleeping………

  • Just realised I got an email from them 20 days ago, for the bank details. It was hiding in the spam folder….

    Sent by: [email protected]
    Subject: Your Schick Hydro Claim

    Hope that helps you guys.

  • I got my cash ask in the form of bank transfer a few days ago, after selecting the paypal option.

  • +2

    still haven't received anything. what a horrible promoter they have employed, far too slow.

  • +1

    my brothers was in the junk mail and my spam box must of been emptied automatically. thus i would just email them your name and bsb and ac no. before the deadline to be sure. poorly run promo if it says payment option via paypal then they should be paying by paypal not asking for ac no's later on its not right.

  • I just sent them an email asking what is taking so long, hopefully hear from them soon.

  • Good lord - thanks for the heads up. This has been sitting in my Spam folder for weeks, requesting my account details. Response sent, after five whiskeys:

    Hi Team,

    Firstly, please note that this email was flagged as both SPAM and a Phishing Attempt by my email security. It took me this long to find it when I was tipped off by others that entered the promotion.
    Secondly, I selected the PAYPAL option on this promotion. My paypal user id is ____

    I don't expect to have my bank account details solicited by a promotional company that stipulated PayPal as a payment method, and in this day and age of internet security I would raise any insistence to the contrary with the company(s) that have hired your services.

    Kindly review and advise within the terms of this promotion.

    Thanks in advance,
    Matt

    • imo, them mentioning paypal was a poor/confusing decision. that said, they are doing a bank transfer. nothing to do with your paypal account. if you want to get paid, reply back to them with your bank details in to the form they sent you.

  • still nothing.. sent them an email the other day. pretty piss poor effort.

    • Same still nothing.

      Been nearly a month.

  • No response to my email. Rubbish promoter, not good for Schick's brand image.

  • +2

    Just gave them a call.I got the same mail in my spam folder asking for my bank details even though i provided my paypal account. This didn't make sense so i replied to their mail asking why they need my bank details?
    For me, it was not really safe to provide my bank details to a mail which into my spam folder.
    One week later, they didn't reply so i went to their website's contact us page, sent a query.
    Two weeks after, again no reply so i just gave them a call and she didn't even bother to say sorry we didn't respond.
    Only asked for my paypal again and said she will make the payment.
    The answer to my question on why they want bank details was: It's only a fallback plan.
    Anyone who hasn't got their refund yet, send a mail to [email protected], include your ref number, paypal email, first name and last name.
    Hope it helps.
    That's a very poorly executed promo.

    Cheers.

    • Hi jayballoo,
      Thanks for the tips.
      You mentioned you called them, could you please share their phone number?
      Thanks again.

      • +1

        1800 810 310
        Ask them to transfer you to the team looking after the cash back.
        cheers

  • +1

    I really do wonder when they will get to all the claims? It's been a month now since I submit the claim..

    • you got a reference number?

      • yes

  • +1

    Has anybody received their cheque? I am still waiting.

    • +1

      Still waiting for mine which was confirmed on 25 Feb

      • Mine was confirmed on 20 Feb, has been nearly 28 days

        • +1

          Still no cheque.Email confirmation received 19th Feb.26 days and counting.

        • +1

          Are you all still waiting for a cheque to be sent?

        • +1

          @lamprey: Yes, still waiting. I actually rang 3030 yesterday and the lady said the payment had been approved and forwarded on to the appropriate department. She thought it would have been sent by now but could see that it hadn't been posted yet. She then said someone was on leave in that department so hopefully I should get it soon. I wonder when that will be?

        • @Sheila Dealer:

          well that's more than 28 days for me
          Very bad impression on Schick
          Product not impressive to me either

  • +4

    Just got off the phone from 3030 (Direct number is 02 9438 1700) Very helpful. They have been overwhelmed and are still processing a large amount of claims but assured me that everyone who received a reference number will be reimbursed in the next week. They had me details on file and pushed me up the list (in theory :-).

    • +1

      Thanks for this, I had almost given up hope. Fair enough considering I had heard nothing since the initial confirmation email and had no reply to three follow up emails…
      I ended up just including by claim number, Paypal email and bank account details in an email, and have just received payment into the Payal account today.

  • My cash back just showed up in my bank account.

  • I just got an email saying thirty 30 has sent money to my PayPal. I thibk they've changed somwthing which has caused this delay.. I don't think they were ever planning to deposit into our PayPal accountS. Im sure it said something about not needing a PayPal account when selecting payment options

    • I am pretty sure when selecting payment option it says Paypal and Cheque, and at the bottom it writes something like:
      "only email address is required for Paypal payment" or something like that.
      This makes me choose cheque as I don't want it to go into my Paypal account which I am still waiting for my cheque now.
      This sucks.

  • Received payment by paypal today

    • same here

  • Got mine!!! :)

    • cheque or paypal?

      • Paypal

  • Has anyone received their cheque yet?? I know the claim has been paid if by bank deposit….but the cheque???

    • Still haven't received cheque yet

      • LOL well at least I'm not alone on this one :)

        • Still waiting on mine

  • I lost any hope of getting my payment and suddenly received credit to my PayPal.

    • +1

      I'm still waiting for a response to the "Your details are now being verified" email I received 5-weeks ago on 20-FEB

      • Have you tried following up at all? Might need to be more proactive as this has not been a well run promotion. I was in the same situation, but ended up just emailing them my details and got the refund by PayPal a few days later.

        • I sent an email to [email protected] weeks ago. No response, but have since received a paypal credit.

  • Not received via cheque, following up on phone now…..lady rambled on about contacting via email when rang????????
    So you want to contact via phone do you?
    Well yes thats why I'm calling the phone number provided!
    On hold…music….
    So they go to answer the phone and hang up….christ!
    Re call and attempting to put thru again….
    Failed again…WTF!
    Fourth time disconnect hopeless!
    This time they put me straight onto hold…disconnected 5th time!
    Had to talk over the the NUPHY to give them my number so someone can call back as their system is stuffed!

    • I sent an email on 19 March and have yet to receive a reply.

      • same here 16/3/15 email sent..no reply

    • so did they call you back?
      no more Schick product for me in the future

  • No call back or email yet!

  • Received payment via Paypal inspite of specifying bank account details, at the end though money is money I guess. I put my claim in on the 26th of Feb.

  • Made the claim on 11/03/15 & chose paypal payment, no email received asking for bank detail but received email from paypal today and advised payment was credited to the account.
    hope this help!
    I didn't send any email or call them to follow up the claim.

  • I still don't have my cheque either :(

    • Still no cheque here too.

  • so everyone who opted for a cheque didn't get it?

    • I haven't got it.

      • my brother opted for a cheque and hasn't received his

  • +1

    MAking another call today……to followup again!

    • let us know how it goes.
      Cheers

      • +1

        Just got answering machine and they say again they will call back?
        Open at 8am…ring 9:15am…..like hello…avoiding calls?

        • what number are you calling?
          I will try to call as well

        • +1

          @chonghe:

          WE ARE HERE

          Energizer Australia Pty Ltd
          Tel: 1800 810 310
          Email: [email protected]

        • @PLANT:
          One woman picked up the call and direct me to contact the corresponding department at 02-9438 1700.
          Contacted the number and a guy asked me to email him the details (my name and reference number) to his particular email ([email protected]).
          Lets see what he says.

        • +1

          @chonghe:
          Rang number and guy answered, said that the guy I need to speak too is out of office and took message to get back to me????

        • +1

          @PLANT:

          I hope you will hear them back soon.
          The guy mentioned they received some inquiries as well and mentioned something about AusPost problem.
          Looking at all cheques hasn't been received, I don't think is AusPost problem and really doubt if they have posted the cheque.

  • Well I got their email saying I qualified and payment is on its way.. but bubkas

  • Still no cheque for me.

  • +1

    No cheque for me either. Will never buy their product again or participate in any future promotions.

  • Still no cheque received. I made a second follow up phone call yesterday. This time I had to leave a message which has not been returned. My refund email was sent on 19 th Feb and it has been over 56 days waiting to receive my cheque….. more than twice the promised time. Doesn't look like I'm going to get my money back. False advertising.

  • Emailed their support email address and received the following reply:

    We are re-issuing any cheques/payments that have not ben received.
    This is being done within the next week.
    We apologise for the delay.
    Regards
    30thirty.

  • +2

    Wow, it's Sunday and I just had a phone call to say that I should receive my cheque next week. They were very apologetic about the delay but explained that there had been some problem with the original cheques. Let's see if they are true to their word?

  • +1

    They are testing the wrath of the OzBargain army. If the cheques don't come this week get ready…

    https://www.facebook.com/SchickMenAu
    http://www.schick.com.au/men/contact-us

  • +1

    Still waiting on mine as well. Email them but have not gotten a reply yet.

  • +2

    My cheque finally arrived in today's post! Six weeks overdue. It also says it must be presented within 12 weeks of the date of the cheque. Anyway let it be known that I finally received my cash back.

    • yup got mine today
      will never buy any of their products

      • Still haven't got mine…

  • Just let you guys know that I got cheque today. The date on the cheque is 23 April. I suppose they are still processing the claims. In mid-april, I send email to 3030.com however, they did not reply. Anyway, they should not have said - refund in 28 days.

  • got mine.. $21.99

  • Got my cheque yesterday phew! :/

  • Anyone got direct credit into their bank account? I provided them with my bsb and account number but still haven't got them.

  • Cheque arrived today ;-)

  • Got my cheques in the week just gone. Complained via their FB page message. Got a quick response.

    Their handling agency has done a disservice to customers and Schick

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