Australia Post Driver Giving Us a Hard Time. Help!
Around mid last year, this delivery lady started leaving parcels in front of our door some which required signature. After one of them went missing (about 2 months ago), i made a complaint to Australia Post Office about her. Ever since, she has not tried to deliver any parcel but instead leaves the post card in our mail box. Having to go to Australia Post every day to collect our parcel really started bugging me as my family members order quite a bit. So last night i decided i will wait tomorrow morning (today) and confront her.
This morning at 7:30, i was waiting in my room and i saw her do the exact same thing (i.e leave a card in my mail box). I went outside and asked her why she isn't trying to deliver any of our parcels. She replied with 'because you made a complaint about me'. I told her the situation and why i did but she was very stubborn and rude. She continued to repeat the same thing and told me i would have to collect it from the post office. What pissed me off more was the fact she had our large parcels in her van but she refused to pass them. Anyhow, i just told her ok that's fine.
After she left, i waited until 8am and made another complaint about her to Australia Post on their complaints and feedback number.
She's been rude ever since she has been delivering to our house. She would pass parcels to my mum and wife in a rude manner but i just let it slide for over a year. I'm really sick of her now and i think enough is enough.
I'd really like some advice as to what more i can do or if anyone else has been in this situation.
Thanks in advance!