Has This Ever Happened to You at a Supermarket Checkout Register

nautic on 06/07/2016 - 01:54
Last edited 06/07/2016 - 13:37 by 1 other user

1) Checkout attendants giving you a plastic bag without asking you and then charging you for it.

2) Checkout attendants not greeting you or saying anything when you enter and leave (yes I know standing all day can be tiring).

3) Checkout operators talking loudly to their colleagues while serving you.

4) Checkout operator being overly talkative and asking about your day and all the things that have happened.

**** Adds:

5) Checkout workers refusing to serve you when using your phone. For those who need a little more guidance see link i posted below.
Ain't it hypocritical of them?

Food & Grocery

closed Comments

  • nautic on 06/07/2016 - 02:32

    this made me laugh a little.. http://www.news.com.au/finance/work/worker-refuses-to-serve-…

  • tryonthis on 06/07/2016 - 03:08
    +8

    Sorry to be rude, but what exactly is your point? 1 -4 has probably happened to everyone at some point in their lives.

    • nautic on 06/07/2016 - 03:42
      -5

      the fact that you think it's okay (particularly 1-3) is exactly my point.

      • iridiumstem on 06/07/2016 - 04:01
        +9

        Checkout operators are humans too? Sometimes they can make mistakes and they can be tired sometimes?

        I kinda don't see why the things you've mentioned are that bad or bad at all. 1) is annoying that said, I kinda go it's only 5c, let's not make their work harder for them (because I think retail jobs are crap). I never saw points in 2) and I think it's demeaning at best. 3) they are human beings, not machines. 4) I never had issues with that.

        • altomic on 06/07/2016 - 08:35
          +6

          @nautic: "sales quota"?!?!

        • phocus on 06/07/2016 - 11:31
          +2

          @nautic:
          More like, this gentleman has a large item or lots of little items. He probably wont mind if I put them all in a bag for his convenience.

          Checkout people dont have sales targets, if they did they will be asking if you wanted to buy the chocolate next to the checkout too

  • Axelstrife on 06/07/2016 - 04:49
    +5

    I believe aldi sells boxes of tissues for 99c

    Be careful though the people on their checkouts dont greet you as you enter.

    • nautic on 06/07/2016 - 05:06
      -3

      I bet you spent 10 minutes of your time thinking up that reply.
      I can only say sorry if this topic offended you in any way.

      • Axelstrife on 06/07/2016 - 05:08
        +1

        About 10 seconds, the time it took to type.

        • nautic on 06/07/2016 - 05:10
          -1

          too bad Aldi don't sell tissues for 10c, otherwise I'd take that offer!

        • Axelstrife on 06/07/2016 - 05:17
          +2

          @nautic: don't but too many or you may have to "buy" one of their bags for 5c

        • nautic on 06/07/2016 - 07:32

          @Axelstrife:

          I have a trolley for that, and best of all it's free.

        • Euphemistic on 06/07/2016 - 09:18
          +1

          @nautic: or you get your $2 back when you push it back to base.

        • Kangal on 06/07/2016 - 11:56

          @Euphemistic:
          And keep your health in check?
          That's absurd !!

  • A Driver on 06/07/2016 - 07:53
    +2

    FYI… checkout attendants and operators are human. Oh and you are human too so if it's such a big first world drama for you why don't you just say to them at the start "Hi, how are you? I wont be needing a bag for these thanks. Have a nice day" :)

    • peterpeterpumpkin on 06/07/2016 - 12:14
      +1

      Maybe not all at the start :)

      Cashier: "Hey, h…"

      Me: "Hi, how are you?"

      Cashier: "I'm g…"

      Me: "I wont be needing a bag for these thanks."

      Cashier: "Oh, oka…"

      Me: "Have a nice day!"

      And I stood in awkward silence while Janine checked out my goods. I had wished her a nice day and my job here was done.

  • kash1 on 06/07/2016 - 08:00
    +1

    I really hope this isn't a complaint.
    No 2 - they didn't talk to me enough.
    No 4 - they talked too much.

    No 1 - I wish they would give me more bags even when I say spread it all out I don't care they try to cram it all into 1 or 2 bags…..

    In response I was at the shops and saw a man blurt out. "Where is …………..", no HI, excuse me, could you tell me.
    All I've learnt that a lot of people who complain about customer service are usually bad customers

  • outlander on 06/07/2016 - 08:11
    +2

    One time I a checkout operator made eye contact with me! I couldn't believe it, oh the nerve.

    • Axelstrife on 06/07/2016 - 08:24
      +1

      Hope you reported them to management right away that kind of behavior is NOT right.

  • tomleonhart on 06/07/2016 - 08:44
    +1

    Do you have something against supermarket ?

  • Ryanek on 06/07/2016 - 08:44
    +4

    First World Problems.

  • agito1993 on 06/07/2016 - 09:13

    For number 1, i think Iga thaikee in haymarket at some point did that but now it's free. From 2-4 i guess it is normal for small grocery stores or asian supermarket. I see nothing wrong with that though.

  • altomic on 06/07/2016 - 09:19
    +2

    You've forgotten number 5-

    5) They don't "shut up and put the money in the bag now!!!"

  • Euphemistic on 06/07/2016 - 09:20

    I went to Aldi once and didn't have any coins for a trolley. Lined up to purchase a trolley token. Couldn't believe it, the cashier told me to pay for it after getting my groceries, I mean, the hide of him!

  • mskeggs on 06/07/2016 - 09:51
    +2

    Old saying. If you leave home one day and meet a person who is an a-hole, you have likely met an a-hole. But if you leave home every day and meet nothing but a-holes, you are likely the one who is the a-hole.

  • mskeggs on 06/07/2016 - 09:55
    +4

    I assume that OP was raised in another culture or is very young and inexperienced. In Australia it is usual to treat retail staff as an equal, and extend to them the same privileges you would expect for yourself. So not insisting they be greet you in a certain way, or be silent at other times.
    As for the 10c bags, I suppose if I had more items than I could carry and offered no re-usable bag, it is a fair bet I would have agreed to spend the 10c.

    • Ryanek on 06/07/2016 - 10:10

      Did you just make this racial? Sheesh.

      • mskeggs on 06/07/2016 - 10:14
        +2

        Or age-ist!
        It is factual that people in countries like the USA or Britain have different expectations of retail workers. If you travel to those countries you will be struck by the considerable difference in tone.

  • Diji1 on 06/07/2016 - 10:18

    1) Checkout attendants giving you a plastic bag without asking you and then charging you for it.

    Never.

    2) Checkout attendants not greeting you or saying anything when you enter and leave (yes I know standing all day can be tiring).

    Occasionally. Since forced pretend friendliness annoys me I prefer this unless they're a teenage girl.

    3) Checkout operators talking loudly to their colleagues while serving you.

    Maybe, why would i care enough to take note of this?

    4) Checkout operator being overly talkative and asking about your day and all the things that have happened.

    Too often. Way to often. I prefer it when it's a teenage girl.

    • Euphemistic on 06/07/2016 - 12:34
      +1

      Dirty old man much?

    • tomsco on 06/07/2016 - 13:21

      Pics or it didn't happen.

  • robertbruce on 06/07/2016 - 10:29

    nautic, your alternative is to be treated like a thief.
    Your alternative is a check-out machine that is going to consider you that much of a thief it wants to weigh you as you come into the store and leave the store…
    Your alternative will beep at you as you leave the counter, calling you a thief, because you have dared bring a target bag into a coles store.
    Your alternative will also spend gazillions lobbying parliament for a reduction in person freedoms.

    nautic,
    Fight this machine!
    Stand in a line!

  • spackbace on 06/07/2016 - 10:47
    +3

    God I hate these forums some times, the ability for people to air this stupid crap. But on the flipside, at least the community puts them in their place (and I'm so thankful that the majority of people aren't like the OP!)

    Everyone should have to work 6 months in retail or hospitality at some point in their lives, only then can they get a proper understanding of the job, and why they don't always treat you in the best manner!

  • fruit on 06/07/2016 - 10:49

    Who cares about 2,3,4

  • GordonR on 06/07/2016 - 11:26

    Taxis, checkouts and barbers should all come in "small talk" or "no small talk" options, so you can choose.

    I hate reciting the banal details of my day to someone I don't know and will rarely, if ever, meet again.

  • bobbified on 06/07/2016 - 12:30

    Besides, Point 1 where they're charging you for something that you don't know about, does the rest even matter?

    Your Point 2 makes it sound like you want to make friends with them and you don't like them to ignore you (Point 3).
    Yet, Point 4 says you don't want that friend to talk too much or ask you too many questions.

    Has someone recently been turned down by a checkout chic? :)

  • Moderatorhamza23 on 06/07/2016 - 13:30

    I think the point has been made that not every customer service experience is great (regardless of the type of store). This discussion is going nowhere, thread closed.

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