[Price Error] Philips BDM3201FD 31.5" Monitor - $78 - Free Delivery or Click and Collect @ Officeworks

Moved to Forum: Original Link

IPS Monitor - really good price $300 everywhere else.

This Philips BDM3201FD 31.5" Monitor has a large display which gives you more room to work, watch media or play games. The screen has full 1080p HD with a 1920 x 1080p resolution.
This monitor has a full 1080p HD display.
It features a 3 ms response time.
It uses DVI-D, VGA and HDMI connections.
The monitor includes 2 5 W built-in speakers.
It has a 16:9 aspect ratio.
This monitor uses a 100 x 100 mm VESA mount for wall mounting.
It features IPS-ADS wide-view technology for accurate images and colours.
This screen measures 31.5".


Mod: Moved to forum, no reports of users receiving the item and all orders cancelled/refunded - Officeworks did not have any stock. The comment here about a user receiving has been confirmed to be incorrect, see here.

Related Stores

Officeworks
Officeworks

Comments

        • In terms of what is fair. It's pretty unfair for them to take a massive loss because a online community abused what was an obvious mistake.

          Would be great if they honored it, but I don't think fairness comes into it.

  • Wow!

  • Anyone received the monitor yet?

    • no update yet…still waiting ….

  • +1

    I've got a good feeling guys. We got this!

    • fingers 'X'

    • after reading 2 comments which state that OW entertains their price errors I am also having a good feeling about the deal. Lets see…best of luck guys

      • Yet to receive order cancellation email so I think this is looking quite promising guys.

      • Are you referring to the one about the Chromecast? Still skeptical on whether this particular deal will be honor since the price difference is too high.

        Fingers crossed =)

        • exactly chromecast deal, I think OW will suffer some loss to maintain its goodwill because OW can not simply reject hundreds or maybe thousands of orders and future customers.

        • @randomrandom: I don't know about that actually… I can see them doing that if the loss is small (relative to their turnover), however, this is a massive lost of roughly $200 per unit and as such, I think OW will most likely acknowledge their mistakes and maybe fork out some free store credit at best.

          Still… one can still dream that this deal go through.

        • @ProjectZero: I agree, I am not saying OW will do what I am saying but it's my thought and may be OW will reject to entertain the orders. $200 per unit is for customers, I am sure OW purchase price of these units will be less than half of selling price. In the end, it still remains a loss but I do not think for such loss OW will put their goodwill in danger as rejecting hundreds of customers is not that easy decision.

        • @randomrandom: Don't think they care about reputation in this particular case. Harvey Norman, David Jones… etc did this many times, yet people still buying from them. Anyway, wish we get it finger crossing!

        • +1

          @efunovasky: yes mate this is true and really depends on the person going to make the decision. I am hoping for the best lets see what happens.

    • Glass half full guy Hinee? :)

      • Always! Some may say naive though.

  • is there a way to track order status on OW site ? without having an account ?
    am i getting impatience !! :(

    • +4

      You must be popular at parties

    • +10

      ace2440
      Member Since
      21/08/2016
      Last Login
      22 min ago
      Statistics
      0 posts / 1 comments

      If you can see the door, please kindly use it

  • -1

    Just got a phone call from home . Mine was just delivered . Woohoo 👍

    • -4

      easternculture, you are a legend. Oh wait, you are already one on OB :)

    • Holy, they're really honouring this misprice?

      • And magically found stock, despite it being on backorder the whole time

        • +2

          I had this insane theory where they were actually emptying out the last stock in the warehouse or something, so they just listed it out for this price.

          Insane theory, one I hope that would be reality :P

        • @clintyip:
          You might be onto something….

    • +2

      Hold on.. Are you sure something else wasn't delivered!?

    • +1

      Maybe i should have just got it delivered instead of click and collect.

      • +1

        Damn it, me too!

        Mine got cancelled. Should've got it delivered so that it could've left the warehouse before they put a stop to it. With C&C they could just cry wolf and say we don't have it…

        Rookie mistake!

        Next time!

    • +5

      lucky :) let's hope that OW decided to ship all the single orders first, so that the Brodens and other selfish people are served last.

      • +1

        I hope they do the single order C+C ones too :(

      • But I didn't broden… My workmates and I made a group order…

    • +6

      mind sharing a photo of it? surely everyone's getting excited about the news.

      • +1

        Maybe it was dispatched before OW found the mistake and started cancelling…

        • no one shared the cancellation of order yet, now I am extra sure OW will honour the deal to everyone.

        • +2

          means he must have ordered it before 11:30 or something to give little or no time for OW to realise the mistake. and the deal was posted at 11:31….

          maybe i'm just thinking too much. good luck to all anyways.

        • @randomrandom:

          Actually I mentioned that my order was cancelled yesterday, and I can now confirm the money was refunded.
          But I did order 2, and only 1 was refunded.

        • @HappyPooPants: Were your orders C+C or delivery?

        • @clintyip:
          I actually had both .

          Oh well it seems no one got theirs.

    • @easternculture you are lucky as always

    • +32

      pics or it didn't happen

    • +3

      Where are you EC……..

      • Too busy watching the new monitor😀

        • +3

          *Too busy getting rekt by his own mistake.

        • +2

          @CVonC:
          Yes, saw that… My tongue was firmly in my cheek when I commented above😀

      • +3

        Typical EC. Running away from the important questions.

  • +1

    I placed an order for C&C, but got an email regarding reviewing the order. I called OW just now to ask why no confirmation email has been send, the lady said my order was cancelled as it was a pricing error and money had been refunded. I checked and the funds was in fact refunded yesterday to my credit card. I hate OW now!

    • +1

      Until the next OW bargain comes along.

      • Or the next OW bargain lottery?

        • +2

          Yes it's definitely a lottery, over the years I've had some wins & losses with posts like this, so I don't get too worried about it anymore.
          I don't call up the store asking if it will be honored because that just gets more staff involved & will reduce the risk of it going through the system cleanly.
          Just sit back and wait to see what happens.

    • +1

      i got same email about reviewing order but my money is not refunded, oops i am worried now lol

      • +2

        Maybe you are lucky and they actually placed your order. Good luck!

  • +2

    My C&C order is now showing as cancelled.

    • Did you get an order confirmation email?

  • +1

    So those of us silly enough to go through the sale as a "guest", won't have a clue what the status of our orders are. Keep the updates coming folks & thanks in advance.

    • +3

      A case of Schrodinger's monitor… until it arrives, we have both won and lost the lottery so to speak.

  • +3

    Just got refunded on Paypal for my order :(

    • Me too :'(

    • Same. Just got the PayPal refund notice from Officeworks :(

  • +2

    From OW:

    Dear,

    Unfortunately, we've had to cancel and refund your order. We sincerely apologise for any inconvenience this may have caused you.

    We've provided an itemised list below and refunded the total amount of your order, $78.00.

    And Paypal refund has come through

    • Do you mind answering the following questions?
      a) Was it a CC order or delivery?
      b) What time did you order?
      c) Did you receive an order confirmation after submitting your orderl?
      d) Did you checkout as guest or registered user?

      Thanks

      • +3

        a) delivery
        b) Officeworks email received @ 940am (WST)
        c) yes
        d) registered user

        • Thanks for the info. Just got my order cancelled as well. Bummer!

      • Just received that cancellation email for c&c order of 1😢

    • i can confirm that my order just got refunded as well. it is the one for delivery
      fingers crossed for the Click and collect.

      edit
      no longer crossing fingers since both orders got refunded now :(

    • +1

      Haha I know all you did was remove your name, but removing your name makes this look like one of those generic emails from a Chinese eBay seller because they often use "dear" without your name so it's like they're calling you dear.

  • Just received refund email from paypal.

    For C&C order.

  • Poop. Just got Cancellation and Refund email for click and collect

  • Refund has come through …

  • Just got refunded, hiks…

  • Same here, refund email notice.

    On a side note I placed the order at 11:57am yesterday for those asking bout order time

  • Yep refund

  • Same…

  • Just got my refund. I should have paid for delivery I think that would have come from a warehouse and might be too hard to cancel.

    • +3

      Dw mate, I chose delivery and it got cancelled as well.

    • +7

      No one is gonna be receiving these, no one…, no matter what lies they spin.

      • +1

        classic EC. Then Officeworks gave him $100 and all of ozbargain clapped.

  • Here we go.

    Do we just nod and take it?

    We've refunded your order

    Dear Alan,

    Unfortunately, we've had to cancel and refund your order. We sincerely apologise for any inconvenience this may have caused you.

    We've provided an itemised list below and refunded the total amount of your order, $78.00.

    • +1

      Do we just nod and take it?

      Yes

      • that would be the sensible response to a price error

    • I feel u alan

    • +1

      Yes you do Alan

  • Just got the email aswell :|
    Guess it was too good to be true.

  • Refunded here. Oh we at least I made the order. The Guy I spoke to said all orders for this monitor are cancelled. This was price error.

  • refund email just received

  • refund came…boo

  • -2

    Ergh.. Can we get a count of how many successfully got theirs?

    I got an e-mail full of lies…

    "Unfortunately, we've had to cancel and refund your order. We sincerely apologise for any inconvenience this may have caused you.

    We've provided an itemised list below and refunded the total amount of your order, $78.00.

    Why was my order cancelled?

    Unfortunately, this clearance product appeared on our website in error for a short time. As there is no stock we are unable to fulfil your order.

    We invite you to view our range of over 20,000 products online for suitable alternatives. "

  • they cancelled my order :-( and refund money back to my paypal account .

  • -1

    Receive order cancellation email.

    Unfortunately, we've had to cancel and refund your order. We sincerely apologise for any inconvenience this may have caused you.

    We've provided an itemised list below and refunded the total amount of your order, $78.00.

    Why was my order cancelled?

    Unfortunately, this clearance product appeared on our website in error for a short time. As there is no stock we are unable to fulfil your order.

    We invite you to view our range of over 20,000 products online for suitable alternatives.


    ACCC ??

    • +1

      ACCC?

      A Close Call Cancelled.

      • -2

        marching towards consumer affair … ?

        • +1

          hope you're kidding!

        • +1

          Why, do you like getting laughed at?

  • Refund from Paypal

  • Got my cancellation email, but I think they are inconsistent with the reason. They say the reason was due to pricing error and also lack of stock. So which one is it?

    • +1

      Not having the thousands of monitors they sold due to the pricing error?

  • Yea same

  • order cancelled, paypal refund received.

  • +1

    My order got cancelled. Let us raise our pitchfork!

    • +2

      Cancel my order… That's a paddlin
      Does OW sell paddles?

Login or Join to leave a comment