This was posted 6 years 5 months 11 days ago, and might be an out-dated deal.

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Samsung Galaxy S6 32GB SM-920i with Band28 (Brand New, Unlocked) $299.99 AUD @ PhillipDi.com

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Samsung Galaxy S6 32GB SM-920i with Band28 (Brand New, Unlocked) $299.99 AUD @ PhillipDi.com
Go to Deal
AssociatedPphillipdi on 29/11/2017 - 12:27 phillipdi.com (3106 clicks)
Last edited 05/12/2017 - 21:50 by 2 other users

MOD: This offer was originally listed as "Au Model", however might be overseas stock, not sourced directly from Samsung Australia, and might not have warranty from Samsung Australia.

Hi guys Phillip Di here I hope you are well.

I have started my own website phillipdi.com off the eBay store Phillipdi to break free from the eBafia and pass the fee savings onto you!

I accept payments by Paypal and BTC.

Here comes the full Australian Samsung Galaxy S6 (SM-920i), band 28! Brand New in the box and 2 year warranty
https://www.phillipdi.com/product/new-unlocked-samsung-galax…
The Samsung Galaxy S6 SM-920i costs $20AUD more than the SM-920v because they are harder to find and the guys in the PRC and HK can charge what they want but if you want B28 it’s the way to go.

Here is the band list: 1,2,3,4,5,7,8,12,17,18,19,26 and 28
(LTE Cat6 700/800/850/900/1700/1800/1900/2100/2600)
See full here https://www.frequencycheck.com/models/jO8qv/samsung-galaxy-s…

I am in negotiations for a band 28 S7 SM-930i price to offer to you guys but they aren’t giving any good prices in the market at the moment.

If you want to know the extremity’s I go to too test my phones for fakes see here
https://www.phillipdi.com/2017/11/21/fakes-testing-process-p…
Also check out the perfect small gifts for Christmas/New Years.
Here are some Tie Clips:
If you go into a suit shop now they charge something like $15 for one of these and it’s often the same/similar, I know, I supplied a few suit shops.
Style 1 Gold & Silver – I wear one personally
$1.31 from HK
https://www.phillipdi.com/product/best-man-silvergold-tie-cl…
$2.63 from Australia - I wear one personally
https://www.phillipdi.com/product/best-man-silvergold-tie-cl…
Style 2
$1.31 from HK - I wear one personally
https://www.phillipdi.com/product/honey-bear-luxury-mens-sil…
$2.62 form Australia - I wear one personally
https://www.phillipdi.com/product/aus-honey-bear-luxury-mens…
Another Gift is the “old man” Safety Razor kid with 10pcs platinum blades, I have used it personally since 2013 when a friend asked me to get him one.

It uses Dorco blades which make 2/3 of dollar shave clubs blades and they only cost 10 cents each.

This is a good option for sensitive skin as it only has one blade so you get much less razor burn but you can cut yourself on these if your not careful (it was named the safety razor in another time haha). There are many other blade options too you don’t have to stick with Dorco, if you have thick hair BIC Chrome Platinum are perfect, Dorco are just stock and work for most people.
Sent from Australia
https://www.phillipdi.com/product/aus-nanje-old-man-safety-r…
Sent from HK
https://www.phillipdi.com/product/nanje-old-man-safety-razor…
Sent from China it takes 11-35 days
Sent from Australia it takes 5-7 days
Pro tip! When paying with Paypal never use their currency converter! Its bad! REALLY Bad! Its much better get a 3% international transaction fee (which Citibank and Macquarie won’t charge) than it is to accept Paypals rates, so pay attention when your on paypals website :D

Warranty
https://www.phillipdi.com/2017/11/29/warranty-policy-2-years…

Mobile Mobile Phone Samsung Android

Related Stores

PhillipDi.com
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closed Comments

    • alexGoodwin on 29/11/2017 - 15:11
      +6

      people on the ozbargain have at least average IQ… ;)

      • Associatedphillipdi @ PhillipDi.com on 29/11/2017 - 15:13
        +1

        I hold you guys in pretty high esteem, I am willing to back my products for 2 years minimum
        https://www.phillipdi.com/2017/11/29/warranty-policy-2-years…

        Have a look.

        • oztite on 29/11/2017 - 16:57
          +5

          That's kinda not the type of warranty we are looking for. There's Samsung Australia Warranty, and then there is everything else. Seller's own warranty is usually not worth much - unless you are Amazon or something gigantic.

        • Associatedphillipdi @ PhillipDi.com on 29/11/2017 - 17:09

          @oztite: Well mate. You got your Paypal protections, you got an Australian modeled Samsung (call them and tell them you got a broken S6 Sm-920i and see how quickly you get a courier to your door),

          You got Australian citizen me reachably residing in Australia, and yes you have my policy and my word and my 5 years of being in business, you got me LITTERALLY putting my name and my face specifically to my products and my store, so I mean "seller's own warranty is usually not worth much - unless your amazon or something gigantic" isnt right in this cae, and since when do you trust a Gigantic company?

        • Piranha2004 on 29/11/2017 - 18:46
          +1

          @phillipdi: you may be all that but are you an authorised seller of Samsung phones? The conditions clearly state they have the right to refuse warranty repairs if not from an authorised seller

        • Associatedphillipdi @ PhillipDi.com on 29/11/2017 - 19:08

          @Piranha2004: You don't need to be, seriously, just thing about what happens when you have a second hand phone with no warranty, it gets returned no issue, I have personally returned these phones before and all I did was say I had this model, this serial number and they take the return because they know they its not legit saying that just because you didn't buy it from someone they pre approved (which means buying from their suppliers one who quoted me $650aud each for 10pcs S6's) that somehow the phone they made for that country is not covered when they made it wrong.

          You also have my 2-year warranty.

        • Piranha2004 on 29/11/2017 - 19:55
          +1

          @phillipdi: all of which is reliant on your word. You cannot use the second hand analogy when you claim to be selling these brand new.

        • [Deactivated] on 30/11/2017 - 01:20

          ..

        • Associatedphillipdi @ PhillipDi.com on 30/11/2017 - 10:05

          @Piranha2004: No, you can call Samsung yourself, now even tell them you have a SM-920i and something went wrong that they cover and they will send out a courier.

        • Piranha2004 on 30/11/2017 - 10:48

          @phillipdi: What if I take it into a store? I shouldnt have to call Samsung and I would expect the retailer to perform this function at the first instance. Youve already changed your stance on providing warranty so Im afraid purchasers cant be expected to take your word that you will offer the warranty.

    • lakers1222 on 29/11/2017 - 15:24
      +5

      Plenty of complaints on eBay. 40 negetive feedback
      https://www.ebay.com.au/usr/phillipdi

      • iseenya on 29/11/2017 - 21:15
        +2

        Interestingly, one of those negatives says, "This seller is pretending to be in Australia when they are actually from Asia"!

  • tempura on 29/11/2017 - 15:04
    +1

    Hello @phillipdi,

    the pictures on your website is very misleading ….

    https://www.phillipdi.com/product/samsung-galaxy-s7-manufact…

    so it says S7 .. but pictures tell otherwise .. is it S7 EDGE or normal S7?

    • Associatedphillipdi @ PhillipDi.com on 29/11/2017 - 15:11

      hi mate its a slight visual difference but I see the photo your talking about I'm fixing it now.
      Very sorry

  • Associatedphillipdi @ PhillipDi.com on 29/11/2017 - 15:07
    +2

    Warranty Policy, 2 years
    https://www.phillipdi.com/2017/11/29/warranty-policy-2-years…

    • fj123 on 29/11/2017 - 15:08
      +2

      great move Phil. Hope your selling is approved by Samsung warranty personnel as "was sold by an Authorised Reseller or Distributor of Samsung;"

      • abacus on 29/11/2017 - 15:12
        +5

        I just started selling Samsung Brand New Australian stock phones with 10 (ten) year warranties. Thinking about making it 20 years.

        • Associatedphillipdi @ PhillipDi.com on 29/11/2017 - 15:17

          Would be great to see "Australian" stocked phones, I don't stock them in Australia currently as you can read on the listing, post etc.

      • Associatedphillipdi @ PhillipDi.com on 29/11/2017 - 15:16

        I can look into applying for that label/badge but your rights are still exactly the same so it won't matter

        • DKPARTY on 29/11/2017 - 15:25
          +2

          There is a MASSIVE difference. Who is actually going to handle the Warranty?

        • Associatedphillipdi @ PhillipDi.com on 29/11/2017 - 15:29

          @DKPARTY: You got 2 years with me, and 2 years with Samsung as well as your consumer rights
          https://www.phillipdi.com/2017/11/29/warranty-policy-2-years…

        • [Deactivated] on 29/11/2017 - 15:45
          +1

          @phillipdi: so 4 year warranty that's great!

        • DKPARTY on 29/11/2017 - 15:54
          +4

          @phillipdi:
          You might want to actually understand consumer law, rather than just copy and pasting it from the source.

          Im sure Samsung Australia are wrapped that you are misleading potential customers into believing they will be covered under warranty for a phone that was never purchased from them in the first place. What are you going to do if Samsung needs proof of purchase and the customer gives them an invoice from your website? You arent a dealer, so they wont cover it.

          Im not even going to get into "your" warranty. Lots of holes here. A huge red flag.

        • [Deactivated] on 29/11/2017 - 16:04
          +1

          @DKPARTY:
          No ABN means it is not bought in Australia (in relation to customer law)

        • Associatedphillipdi @ PhillipDi.com on 29/11/2017 - 16:12
          +2

          @DKPARTY: Ahhhh, I get Australian consumer law, pretty well thanks, (where's your store and 5 years of opperating under an Australian ABN before growing to a size where you move overseas? https://abr.business.gov.au/SearchByAbnHistory.aspx?SearchTe…)

          Call Samsung and say "I have a faulty Samsung Galaxy S6 SM-920i" and just go through the prompts at no point do they ask if it's from any specific store, they can't and they won't your rights are the same NO MATTER WHERE ITS PURCHASED, if you got it second hand off Gumtree/eBay, Don't you agree??? Your Australian consumer rights are NOT in any way removed because Samsung didnt say you could buy it from where you did, neither did they say you couldn't and they don't even ask that question!

          But to answer your question what would I do if they ask for a receipt is 1. Give you the recipt you get from PayPal and point them to part in the ACL saying Samsung don't get to tell you where you can and cant purchase their genuine products and they have a responsibility to fix their products once proven to be genuinely theirs.

          I have actually gone through the Samsung RMA (return material authoraisation) process a whole bunch of times, for new items, for items purchased overseas that were Australian models, for items that were not Australian models, for items that I got second hand and never did they ask me for a recipt because its litterally their branded product! There's nowhere else it could have been purchased from.

          Ontop of all of this, of ALL OF THIS, I will back each product for two years, you call the warranty a red flag? Call the ACC, send me a PM on how you think it could be better and show me how its any different from any of my competitors and we can "fix" it.

          And this is just in a scenario where it breaks after your covered by paypal buyer protection anyway! Tell me, use your imagination and tell me please WHAT will reasonably break after the paypal buyer protection period? Because I, paypal and eBay would like to know.

          Since you did not know that and from your first message its "good luck to anyone" before doing any research don't be suprised if its the last thing I respond too.

        • Jackkkkkk on 29/11/2017 - 16:27
          +3

          @phillipdi:

          Not trying to shoot you down Phil.. Just trying to make it clear for all. but is your ABN you currently posted currently inactive and cancelled?

          ABN Status From To
          Cancelled 30 Aug 2016 (current)
          Active 05 Jan 2012 30 Aug 2016

        • Associatedphillipdi @ PhillipDi.com on 29/11/2017 - 17:44

          @bonjovi: No its not consecutive its concurrent

        • [Deactivated] on 29/11/2017 - 17:45

          @phillipdi: I know i was being funny

        • Associatedphillipdi @ PhillipDi.com on 29/11/2017 - 17:47

          @bonjovi: Sorry mate its hard to get sarcasm (tonal) over text, but I just thought I would be safe because I don't want anyone reading it thinking they got a 4 year warranty especially after all the fuss around warranty, 2 years with me, 2 years with Samsung and 60 immediate days with PayPal where they can seize the funds directly

        • epaqgz on 29/11/2017 - 18:36

          @phillipdi:
          To my understanding, SM-G920I is an international model ("I" stands for International), which is, usually, good for LATAM, Singapore, India, Australia and New Zealand (see below specification), claiming it an AU model may not be 100% appropriate.
          https://www.gsmarena.com/samsung_galaxy_s6-6849.php

        • Associatedphillipdi @ PhillipDi.com on 29/11/2017 - 18:41

          @epaqgz: Ok but its semantics, I answer and thing of questions this way:
          Question: Is it or is it not the model that gets shipped out to Australia and basically no other?
          Answer: Yes

          Then I say it, it's as simple as that

  • DKPARTY on 29/11/2017 - 15:21
    +6

    Good luck to anyone that buys one of these.

    • Associatedphillipdi @ PhillipDi.com on 29/11/2017 - 15:25

      @DKPARTY One of the many who have, on eBay and on my store. Its a SM-920i model, I don't know about you but whenever I called Samsung RMA support they only ever asked me for the model number and the serial number NEVER what shop I purchased it from, this extends to second hand ones.

      The sm-920i is the Australian model so there's not going to be any issues.
      Don't believe me? Call them saying you have an SM-920i thats broken
      http://www.samsung.com/au/support/warranty/

  • NoobTan on 29/11/2017 - 15:26
    +2

    Would love to put an order straight away if the S7 is the dual sim version with B28. Good price for the S7.

    • Associatedphillipdi @ PhillipDi.com on 29/11/2017 - 15:28

      I will check, getting the B28 is hard enough because not even the more common SM-920F EU version has B28, and getting dual sim is even harder, meaning it won't be a "good price" but I feel you.

      • fj123 on 29/11/2017 - 16:02

        Hi Phil. Can you pls mention if you would issue a GSt invoice on the Au Model. Thanks

  • Peteroz on 29/11/2017 - 15:38

    What is battery life on this phone?

    • Associatedphillipdi @ PhillipDi.com on 29/11/2017 - 15:41

      Same as a new one, the answer is it always depends on usage however,
      The way I use it:
      keep it on charge when its at home
      DO use GPS and data outside because I get lost ALLOT (dysdyslexic, hense the spelling mistakes) (3/4 times a day for 5-12 mins)

      When I get home its on 34-39%

      When I used the phone BEFORE I got a data plan I would get home and have 54-64%

    • Fobsessive on 29/11/2017 - 16:20
      +1

      Probably 3 hours screen-on-time

    • solidussnake on 30/11/2017 - 08:15

      Usually a 1.5 days at the start then after a year its about once a day.

  • Pantagonist on 29/11/2017 - 15:43
    +6

    Hi OP. Are you an Australian business with an ABN? If not, the ACL doesn't apply to goods purchased from you.

    https://www.accc.gov.au/consumers/online-shopping/shopping-o…
    https://www.accc.gov.au/consumers/sales-delivery/buying-para…

    • Pantagonist on 29/11/2017 - 16:34
      +7

      OK, I just read one of your earlier posts where you stated that your business is based in Hong Kong.

      You seem to fit the description of a parallel importer (which is fine), but saying that people will have recourse through the ACCC if anything goes wrong is disingenuous based on the information in the links that I've provided.

      The S6 is now 2.5 years old, which means that people who purchased theirs at launch will no longer be covered by the Samsung 2 year warranty. The phone was discontinued in February 2016 which means that any stock that is being sold now has been sitting in a box for at least 20 months (not a great thing given that lithium ion batteries have a limited life even if they aren't being used). Given this, I find it hard to believe that Samsung Australia won't ask for proof of purchase during a warranty claim process as there'll be a fair number of S6s out there right now that won't be covered by the warranty.

      • Associatedphillipdi @ PhillipDi.com on 29/11/2017 - 16:49

        What do you mean sitting there for 20 months?
        "In its first month of sales, 6 million Galaxy S6 and S6 Edge" (pulled of WikiP)

        Do you think a company would make such an investment in having at least 6 million (if that only lasted 6 months) in phones, and god knows how many were sold after but I would bet its close to 20m, you think they make all of them before hand? Then market them?

        The ones I'm buying were made as close to the end of production as possible.

        The other point is, in my other posts about the V model I never mentioned anything about warranty that's because that one IS a parallel import, this is the Australian model here the SM-920i, the Australian model S6, call Samsung, say "I have a Samsung Galaxy S6 SM-920i that's got a blue line I want to get it fixed", the next step is possibly asking for a photo then arranging a courier.

        But this is 1. After your PayPal protections and 2. After my warranty, I get where your coming from but I have literally done this in countless variations and I have not had a problem, especially when its an AU Model

        • Pantagonist on 29/11/2017 - 17:11
          +4

          Also from Wikipedia: "Discontinued February 25, 2016; 20 months ago". So, the "youngest" boxed S6 you can buy now is at least 20 months old. Not sure what isn't clear about that. All I'm saying is that the older the phone gets, the more likely it'll be that it's out of the two year warranty period so it's a bit hard to believe that Samsung won't ask for proof of purchase during a warranty claim.

          As for what could go wrong with a phone outside of PayPal protection periods, I'm sure that battery life issues would be top of list for a phone that's been sitting in a box for 20 months.

          You are selling a parallel import, end of story. It doesn't matter that it's the Australian model as I'm sure all the phone variants come out of the same factory. We don't make Samsung phones in Australia the last time I checked. If you're not an authorised seller for Samsung in Australia, what you're selling is a parallel import. The warranty you can offer is nowhere near as comprehensive as what authorised Samsung retailers in Australia can offer. To try and equate your warranty with Samsung Australia's warranty is misleading.

        • Associatedphillipdi @ PhillipDi.com on 29/11/2017 - 17:16

          @Nomadesque: Ok, I get you, but I had no issues on the phone I have got and the phones I sold 6 months ago, a battery mind you is 20-40 bucks + Labor (I'm sure someone got quoted $500 once but those are the general rates), you replace the battery, not RMA the phone, in that case, the battery would be faulty and we would have to organise getting it replaced with you.

          My point on parallel imports when the model is a local model is this:
          Call Samsung, tell them you have a SM-920i that's got an issue and you purchased it x weeks/days ago and they will organise its repair

        • Associatedphillipdi @ PhillipDi.com on 29/11/2017 - 17:17

          @Nomadesque: I say this not because I'm trying to mislead people, but because I have done this a number of times, I don't have to quote from websites, I'm just remembering what happened to me over the course of 5 years (I document all my returns very well so I don't forget what happened in what case)

        • Pantagonist on 29/11/2017 - 18:01
          +4

          @phillipdi: Well yeah, that's exactly what I'm saying. You won't cover the battery or it'll cost extra whereas under the Samsung 2 year warranty the battery is covered.

          I'm more inclined to believe what Samsung's actual warranty terms on their website say about proof of purchase over what you say on OzBargain.

          A. The period during which this Warranty is in effect will depend upon the
          Samsung product to which it relates. In all cases the commencement date
          for the period is the actual day of purchase, as reflected on the Authorised-
          Reseller's or Distributor’s invoice / receipt provided to you          .

          and

          D. When you make any claim under this Warranty it is essential that you
          provide a copy of your proof of purchase of the Samsung product          , whether in person, by email or by fax. A claim under this Warranty is not formally made unless and until that proof of purchase is provided.

          http://www.samsung.com/au/support/warranty/

          Also, please stop referring to the ACCC "warranty" as they provide no such service and any enforcement assistance they do provide will not be applicable to you as you're not an Australian company.

  • El Grande on 29/11/2017 - 15:48

    Since its AU stock, I can take it to Samsung store for warranty?

    • lakers1222 on 29/11/2017 - 16:32
      +5

      Quick answer is No. But Phillip will give you convoluted rubbish answer.

      • reunig on 29/11/2017 - 16:37
        +1

        Close the thread :-)

        Don't forget his honest to god hand on my heart home made 2 year warranty. I'm surprised this thread hasn't been closed yet.

        • Pantagonist on 29/11/2017 - 16:41

          Until a minute or two ago no one had reported it so that's no great surprise.

        • Associatedphillipdi @ PhillipDi.com on 29/11/2017 - 16:58
          +1

          You can hardly call it home made mate, taken directly from the source, plus I got the 5 years experience with my business under Phd enterprises so I'm not just popping up, but at the end of the day, define home made, just because I took it directly from the ACCC and not from 12 lawyers who made sure that the customer got screwed makes it somehow worse?

          And hand on my heart, yea I guess you have to trust me and my business experience, like you trust every other shop you buy from, I guess the difference is I HAVE a heart, I'm not in some head office on the 500th floor in collins street

      • dodgybrothers on 30/11/2017 - 11:25

        LOL

    • jassssone on 29/11/2017 - 21:55

      I would say it's Au model, overseas stock but sitting in Au warehouse.

  • Peteroz on 29/11/2017 - 15:48

    What are the bands for S7 you are selling right now?

  • M1lad on 29/11/2017 - 16:30
    +3

    Looking at all the comments and resposes here, it seems there is a lot of misunderstanding and confusion so if this is not considered misleading, I don't know what is…
    Was initially feeling sorry for OP getting grilled here so bad but seems like most of the issues being raised are legit.

    BUYERS BEWARE

    • Associatedphillipdi @ PhillipDi.com on 29/11/2017 - 16:52

      Ok, fair enough I see your perspective just keep in mind that all of this chat is about what happens if you get it and it breaks after your PayPal protections and you go to Samsung and not the warranty

  • Changskies on 29/11/2017 - 16:54
    +1

    phil, not to shoot you down but mate, your warranty policy is wrong. warranty is valid from date of purchase. yes sure, if I buy note 8 with AU SN and model - they wont ask questions because product is less than 2 years old. Of course, they will check SN in the db. s6 is old- warranty is valid from date of purchase if you buy from auth. resller or distys which you are not. if this s6 breaks down in 6 months or a year? upto sammys goodwill.

    • El Grande on 29/11/2017 - 16:59
      +1

      I have to disagree. If you are not an authorised distributor the date of warranty goes to the date the last time the goods were purchased through an authorised channel ie OP's suppliers date of purchase or OP's date of purchase. Now OP's supplier could have purchased at launch in that same Samsung would wipe its hands clean.

      • Jackson on 29/11/2017 - 23:30
        +1

        As someone who has been in business selling tech products on and off for a long time (longer than I care to mention) I have to agree with the OP here that if the devices came through a back door in HK but they are Australian models, there simply is no way for Samsung Australia to not warrant them. For starters it's the identical device, secondly they may make it painful for you but they simply can't not warrant it because it wasn't purchased through an authorised retailer, there are thousands of people that resell devices and there's no way for Samsung to know where any retailer received their device, and frankly it doesn't wash to say 'no'. Anyone who's been told that and taken it for an answer shouldn't have and they would have got their fix. And it's not just Samsung, Lenovo, HP, HTC, you name it, they honour it with an Australian receipt. Still buyers should know that the process may be less smooth and they may need to insist if that's the case. I say this from personal experience, when someone buys something from me, on the rare occasion there's a problem, the customer tells them 'I purchased from xxx with ABN xxx on this day', the response comes back 'we don't know who that is, we have the date it left the distributor as this older date' and then they say 'well here's the receipt' and they have to take it.

        Now if it was a model not sold here, ok I get it, that's a different kettle of fish, but if the model is sold here, well there's no excuse. The only blurry bit now is if he's not in Australia, because the law requires a local registered business to be enforced. That's a bit of a technicality, he could easily register in Oz and provide a receipt. There's no law that says to sell something you have to be authorised, that would be anticompetitive.

  • myusername on 29/11/2017 - 17:03
    +4

    i think the op means well posting here.

    sadly though probably should've done a bit more research before posting here.

    you need realise this is a tough crowd here, any flaws no matter how small they are will be picked up here.

    my opinion, it sounds a little dodgey, too many 'grey" areas and not enough transparency .

  • shane2770 on 29/11/2017 - 17:04
    +2

    Shit I was about to purchase 4 of these for the kids but luckily I've read all these comments.
    I think I'll look elsewhere

    • Xiaomi on 29/11/2017 - 17:09
      +1

      ok broden

      • shane2770 on 29/11/2017 - 17:30

        Wtf is a broden

        • Xiaomi on 29/11/2017 - 17:47

          r u from the druitt shano

        • shane2770 on 29/11/2017 - 18:35

          @XioamiGuy:
          Grew up there mate now long gone its not as bad as people think

        • Xiaomi on 29/11/2017 - 21:14

          @shane2770: I know. I grew up there too.

    • Associatedphillipdi @ PhillipDi.com on 29/11/2017 - 18:44

      Can you say specifically which comment your referring

  • kelza83 on 29/11/2017 - 17:06

    Comes up as $301 when I do it. (Selected aud too). I don’t care personally but thought you’d like to know

    • Associatedphillipdi @ PhillipDi.com on 29/11/2017 - 18:43

      Currency Fluctuations, bare with me

  • [Deactivated] on 29/11/2017 - 17:13

    Why 60 day warranty if phone is real

    • Associatedphillipdi @ PhillipDi.com on 29/11/2017 - 17:21
      +1

      So the 60 day warranty came about because I have been selling online on eBay only which had the standard 60 day warranty supplied with paypal,

      So here I am creating my own website and people are asking me about the warranty and I'm going back to what I used to use, now I have seen and realised while arguing the point that the odds of an issue coming up after 60 days are extremely low, in fact I don't think I EVER had someone come back to me after 60 days saying they had an issue with a phone.

      SO I am happy to make it a 2 year warranty EXACTLY the same as the ACCC's warranty on their website https://www.phillipdi.com/2017/11/29/warranty-policy-2-years…

      • [Deactivated] on 29/11/2017 - 17:23
        +1

        …. should have to just said comes with 2 yr warranty from samsung. Whats the point of saying 60…

        • Associatedphillipdi @ PhillipDi.com on 29/11/2017 - 17:32

          I'm in the process of developing this website, previously these things were not needed when I operated in business as it was already dealt with, I said the 60 days then before I went ahead with the 2 year warranty.

          The current status is:
          Your protections offered by Paypal
          Your protections offered by my 2 year warranty which is the same as the ACL,
          and Samsungs warranty which I have personally used in this exact circumstance

        • [Deactivated] on 29/11/2017 - 17:47

          @phillipdi:
          It's okay however next time write the best options only. It's like saying a car has 1 month warranty while it really has 1 year.

          Anyways +1 the deal. Hope your business goes well!

        • Associatedphillipdi @ PhillipDi.com on 29/11/2017 - 17:51

          @BrodenIt: Your absolutely right, and this forum is seeing PhillipDi.com grow and improve and the suggestions and hate I get here goes directly LIVE into me improving the site, before I had no need for a warranty, now I do and its proudly posted on the advertisement.

      • Jackson on 29/11/2017 - 23:52

        Probably the reason people don't come back after 60 days is that how long it takes for the purchase to be archived and they don't know how to find you

  • [Deactivated] on 29/11/2017 - 17:24
    +2

    The comments by the OP is a PR train wreck.

    • Associatedphillipdi @ PhillipDi.com on 29/11/2017 - 17:56

      Maybee you envision some grand old company wizard with 37,000 PR managers telling you just what you want to hear but I call it as it is, sometimes it does not come out correctly so I will re-word it and improve on it as I go on, the simplicity is I have been in business for 5 years now, I have been on eBay for 2 of those years, ever taken down or removed, I have enough confidence to put my name behind my products and brand, enough to go overseas and negotiate deals and prices and test products and come back to you with some great deals, the fact is if you purchased this on eBay as many people have from me you wouldnt think twice about it, you look at the price, you see if the phones compatable and you pay by payapal, here your buying off my website and your paying through paypal minus the 5-10% ebay might try to charge

  • zoombie on 29/11/2017 - 17:59
    +1

    Just to clarify what the seller is trying to do. He's sourcing overseas stock that's the same model as the Australian model version. It might be the same model so its compatible with all the bands but I don't believe Samsung Australia covers this. The Australian model that's been imported by Samsung have that "A tick" printed on the back of it. When I go to the Samsung Store in Sydney, they check to see if the phone have this tick.
    The seller is claiming that you can call up Samsung and get warranty through their call centre. I can't confirm this. But if you bring the phone to a Samsung store, it will get rejected. There was a forum post earlier this year about this https://www.ozbargain.com.au/node/299036

    • Associatedphillipdi @ PhillipDi.com on 29/11/2017 - 18:02

      In every case with me they just send me a courier and a couriers printout to put on the box, I will also point out that I will be covering the phone

      • fruxo on 29/11/2017 - 19:08
        +1

        The flaw in your thinking is that they will want to know how long ago you purchased the phone. The warranty is 2 years long, they don't offer lifetime warranty. As soon as they see that the invoice is from "Philip di", they will instantly reject the claim.

        Your reasoning has the potential of working for new models where they might not ask for receipt (if you are lucky).

        You are selling grey stock. Which is fine. But do yourself a favor and list it as warranty with the vendor only (ie yourself) and don't claim there's any Samsung Australia warranty.

        • Associatedphillipdi @ PhillipDi.com on 29/11/2017 - 19:12

          I'm only claiming it because I have done it a number of times without issue, and they never asked for a receipt because its undeniably their phone, if I haven't done it repeatedly then I would not be saying it, but I have and I am

        • fruxo on 29/11/2017 - 22:20

          @phillipdi:
          It doesn't matter how many times you claim you've done it, it's still not correct. By that logic you might all well say that if purchased at release, it has 4 years official samsung warranty. Because by the end of your 2 year warranty, someone else would be coming up to 4 years+. And according to you, they won't ask for proof of purchase. And according to you, that means it's covered under official warranty.

          I drove my car for a month without rego because I didn't realise it had expired. I didn't get any fines. Therefore the first month of rego is free! There will not be any consequences for anyone under any circumstances, trust me, I've done it!

          It's nonsensical.

          People on this site is familiar and comfortable with grey import. Your price is good. But you are backing yourself into a corner by effectively lying about the warranty.

        • Associatedphillipdi @ PhillipDi.com on 29/11/2017 - 22:27

          @fruxo: Okay, let me clarify then, what I am saying is this.
          I have in the past returned SM-920i's without issue, why? Because it's the Australian model.
          They didn't ask me for proof or purchase because if I got them second hand my rights are still the same.

          That's it.

          I am offering a 2 year warranty on the phones too.

          So here we are, if you have an issue I suggest getting in contact with Samsung RMA first as they probably have an office in your town. If that does not work and its covered within the 2 years we can fix/replace/refund the phone. Hows does that read?

        • fruxo on 29/11/2017 - 22:35
          +1

          @phillipdi:
          Better.

          Just don't mislead that it's Australian stock or has any official manufacturer warranty etc. That's all.

          If you feel it's important, you can always add a footnote clearly stating that although it's grey import, samsung might honor warranty at their discretion. That's fine, as long as it's clear and not misleading.

  • ens1402 on 29/11/2017 - 18:02
    +1

    After all the post basically its not so difference from buying from 100s store that cla to be AU stock and owned but are gray imported from Hong Kong. Samsung does not make the phone and distribute here any more so if there are new stock basically must be some how recooked. Refurbished Or old left out stock. Can you advise where you source these phones? Seem more like than a PR post rather than a deal to me.

    Better off buying from a used store, luvurphone for example gives 12mths warranty on their used fone.

    But agree with you on ebaifia.

    • Associatedphillipdi @ PhillipDi.com on 29/11/2017 - 18:14

      I'm not claiming to be sending products from Australia, I literally said on S7 SM-920i's it would be CHEAPER to source them from AU stock than in Hong Kong because they guys there know its the only one with band 28 and by my accent, I'm obliviously Australian.

      Why buy a used phone with 12-month warranty than a new one with a 24-month warranty?

      With the sourcing of the new I went into a bit of detail about the SM-920V's, they are difficult to re-sell because they are branded Verizion which means 2nd and 3rd world Telco's are out of the buying pool so they stay there with the Verizion boot loader logo and specific base band's for their network.

      With the unbranded SM-920i (this one), I got it from the same suppliers as the ones that have sold me good originals that were new in the past, I also happen to know they have much "less" (a couple hundred vs couple thousand) of these phones in stock and are very opportunistic, so when they see a phone with a different base band they snap them up specifically to hold them ransom, so that when someone from south america or Australia or Singapore or anyone on the APT network comes round they can charge more.

  • Ashy Larry on 29/11/2017 - 18:57
    +6

    OZB, Keeping the buggers honest and entertaining at the same time.

  • TheOneWhoKnocks on 29/11/2017 - 19:11
    +5

    Regardless of the 'debate', it's good to see a rep replying to pretty much everything.

    • Associatedphillipdi @ PhillipDi.com on 29/11/2017 - 19:13
      +2

      Cheers mate, and its actually me (Phill) replying to these too so forgive the spelling mistakes

      • Jackson on 29/11/2017 - 23:57
        -1

        Does that include the spelling mistake in your name (the double l?) :)

  • MrSammyMcG on 29/11/2017 - 19:34

    Are you an Authorised Australian Samsung Dealer?

    • Pantagonist on 29/11/2017 - 19:42

      Well, he's not an Australian business so I'd say no.

    • Associatedphillipdi @ PhillipDi.com on 29/11/2017 - 19:50
      +1

      No, I didn't buy my stock from Samsung's mafia in Australia at $650 each for 10pcs min + shipping costs, my price is way lower than that.

      The point I'm trying to get across is that with this model, SM-920i, if you return it due to a fault like I have done in the past with an Australian model they don't have the excuse that it wasn't from Samsung Australia (which is a joke because they are all made in the same factory),

      That's the point, that on top of the 2 year warranty offered by me, you can, as I have to return it to Samsung Australia because its an Australian model and they don't need to see a receipt from the store because it's their own model.

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