Parked Car Got Hit by a Car Backing in The Car Park, Driver Declined to Exchange Details

Joker789 on 06/02/2018 - 20:32
Last edited 20/02/2018 - 10:26

Hello Everyone

Thanks in advance and sorry for any mistakes.

Today afternoon whilst I was waiting in the car park of a medical centre a woman whilst reversing out of the car park backed into my car which left the bumper slightly out on the driver side and also scratched and dented the bumper. Now I was sitting in the car as was waiting for my appointment time and got out straight away and advised the driver of the other car who was trying to just speed off. I told had what had happened and how she has backed into my car. She kept on declining that it happened but eventually came out of the car and i showed her my car paint on her rear bumper to which she started swearing. I politely asked her to give me her details and will go from there. She then said “I’ll take the photos as well" I said " Please do" She then went in the car got a rag and cleaned the spots which had my car paint marks and kept on saying it’s just Chalk and started swearing, to which I started swearing back at her as well and advised her again to give me her details s this is an accident. After this she got in the car saying she’s getting them and drove off , now we were on the corner of a busy street and I dint want to cling to her door so I just kept shouting that I will be calling the cops but she just sped off.

My appointment time was due by the time all this had happened. I advised the doctor of what happened to which they advised that she is their patient and she will message her details and ask her to do the right thing and exchange the details. The doctor advised to wait until 2 days and then let them know if she hasn’t replied with the details.

Now I wanted to go to the police straight away and advise them of a hit and run but due to good banter I share with the doctor I told them I will wait until I hear back.

At this stage all I have is her rego #. I explained the situation to the insurance who advised they need her Full name, Address and rego to consider getting the excess to zero as its no fault.

Just wanted to know what my options are at this stage if I am unable to get all her details?

Thank you once again

UPDATE: Thanks everyone, I went to the Police station today and advised them of the issue and how the other driver fled the scene almost running me over. Gave them the rego and all the other details. They traced her and tried to call her to give her the opportunity come out clean , admit the fault and do the right thing by voluntarily give her details to me so I can file the insurance claim. However, the calls just keep going to Voicemail So now the officer has advised they will try again and if still no contact will write a report which can be submitted to the insurance. Hope fully it will have all her details to I dont have to pay any excess and save my rating as well.

UPDATE 20/02: The cops are still trying to get in touch with her as they are saying that its proving difficult and in situations like this its very likely the other party will refuse that there was any collision of any sort though they will keep trying
For insurance even though I have got the incident report they still want the Full name , Add, and Rego and have advised that I will need to pay the excess and loose my NCD rating until they find other parties details which they will try to get through there systems
The doctor never contacted to give the details. For anyone who is involved in situation like this should just call 000 straight away is was I was advised by the cop.

Automotive

Comments

    • iforgotmysocks on 06/02/2018 - 21:14
      +18

      Don't think there were any bargains, tuzii

      • [Deactivated] on 06/02/2018 - 21:23
        -4

        insurance bargain for whoever hit OP

    • smartazz104 on 07/02/2018 - 17:35
      +39

      Mate it's ok if you can't read, no need to pretend it's too long.

      • gimli on 07/02/2018 - 21:35
        +4

        you're not called mr smartazz for no reason i see!

        • bghunter on 08/02/2018 - 00:46
          +3

          Tuzii
          The new jv???

  • Cheeper on 06/02/2018 - 20:41
    +45

    In such situations whip out the camera immediately and start shooting before they take off.
    I would go to the police and file a incident report.

    • Filbert on 07/02/2018 - 22:10
      +48

      I did just this about 4 weeks ago at Costco in Melb. Witnessed a hitnrun but the owner of the car wasn’t there. Left my name and then sent the photos when he got in touch and have since filled out a witness statement at the cops.
      Where has decency gone?

      • Cheeper on 07/02/2018 - 22:18
        +1

        I think it was on the same bus with respect and manners.
        I hope they flicked a few $ your way. Well done.

        • cameldownunder on 08/02/2018 - 10:58
          +20

          Isn't it enough to do a good deed? Without expecting $$$ Rewards ?

        • Blitzfx on 08/02/2018 - 11:43
          +19

          @cameldownunder:
          Wait a minute, I remember your name. You're that Swedish/Danish person who expected a reward LOL

        • cameldownunder on 08/02/2018 - 13:06
          +2

          @Blitzfx: Swedish —> Swiss. Fast Learner !

        • bluesky on 08/02/2018 - 18:01
          +1

          @cameldownunder:

          Isn't it enough to do a good deed? Without expecting $$$ Rewards ?

          Don't think "expectations" enter into it. If I am the recipient of a good deed, I will try to give a reward, as a token of appreciation. Purely an individual choice. If I am doing a good deed, I won't expect any rewards.

        • Filbert on 09/02/2018 - 03:06
          +1

          @cameldownunder: I sort of have a foot in each camp.
          No reward - which is sort of my situation means you get a nice warm feeling….but…after talking to the cops, getting emails, responding, then down the local cop shop, sign the witness statement. Let’s say 2 hours of my time.
          And it could still go to court, would I be willing to go to court on.a ‘Thanks mate!’ ? I don’t really know.
          Would I do it again? I don’t really know.
          Easy for others to judge not going through the motions themselves.

          With reward you are a bit more invested with almost an expectation to see it through. Especially in our moneycentric world we now live in.
          Just my thoughts on it.

        • bluesky on 09/02/2018 - 17:57

          @Filbert: I can totally understand your doubts and what you mean. But think of it this way :-

          What we do, each of us, can collectively elevate the norms of the society we live in. When more of us in a society do good turns for others, we are also more likely to be the beneficiary, when we are in need of a good turn. True, there is no guarantee … but statistically and generally-speaking, it is true.

          I remember this chilling story where a child got run over, people just passed by without a care, (footage – warning, distressing). It shocked and troubled me for a long time how a society's norm can slip so far; and it still does.

          Clearly, we are not talking about something so severe here – only hit and run with vehicular damage. But it is the same thing. If we collectively let our society norms slip, who is to say we won’t approach something like this? Values and norms decrease little by little if we are not vigilant, and one day we wake up to a society we do not recognise anymore. Which is why, I believe in doing the good deed when opportunity arises, and hope someone will do it for us when the time comes.

          It is also why I try to compensate the other person (at least partially, if not fully), for the person’s time, trouble and also because of the person’s heart in the right place.

        • Filbert on 09/02/2018 - 20:38

          @bluesky: I’m sorry but you are overly optimistic. What you say is great in an ideal world where people behave in a decent and responsible way.
          I doubt that a good portion of the population say 25-40% would just exploit the good people. Now 30 years ago well that’s another story and I’m afraid that’s where you are living.
          No offence but your name checks out.
          I foresee society getting wore, I might be here for mother 30 years but yikes I’m not overly optimistic
          P.s. I didn’t click on your links, description was enough.

        • bluesky on 09/02/2018 - 21:29
          +1

          @Filbert: You are quite mistaken :-), I am not at all idealistic or optimistic about human nature.

          Actually you might be the optimistic one, if you think only 25-40% are out to exploit the good people. My estimate is way higher than that. (E.g. when articles say that maybe 10% of people are sociopaths, I believe the figure is understated. In addition, quite apart from genes, many people simply chose to be nasty or evil).

          It is the responsible course to try to protect onself as much as possible from such people. This is coming from decades of experience dealing with them.

          You will be surprised how many unkind/nasty/evil people lurk about, and not just among friends and collegues, but even family.

          You are right, the society does seem to be getting worse – the question now is what should one do?

          Of course, one option is give up and join the pack. The other is: try to slow the decline, keeping in mind there are still many who have not gone to the dark side :-) No one said doing the right thing is easy; it is an individual choice.

          Once in a while, I still meet gems – and this compensates for all the pain and nastiness the other segment of people dole out. Hence, back to my original premise – it is still worthwhile to do a good deed and be nice, when the opportunity arises.

        • Filbert on 09/02/2018 - 22:44
          +1

          @bluesky: I concur. I just can’t seem to bring myself to being an arsehole. I suffer from too much guilt as it is and my conscience isn’t going nowhere. Buy yeah so many greedy nasty evil (profanity) it’s depressing.
          But I shall keep on fighting the good fight, it filters down, one son told me how he had some friends in the car and he pulled over to the side of the road when one threw rubbish out. Said ‘I’m not going anywhere till you go back and pick it up’. Small things make you proud.
          Have a good weekend.

      • Munki on 08/02/2018 - 14:33
        +7

        I did this at Rhodes shopping centre in Sydney. Saw a bright green Commodore ute back right up into someone's Mazda 3 and then proceeded to get out, inspect the damage, and moved his car forward a bit and then parked to go shopping. No damage to his tow bar, but dent on the Mazda 3. I was in the middle of writing a note with my contact details when the owners came back. Gave them my details if they needed a witness.

        I think it wasn't until half a year to a year later did the insurance company contact me to ask me to fill out a stat dec as a witness (perhaps the guy was denying it). Thankfully I still remembered the incident and was able to describe it in detail.

        Seriously though. The gall of that Commodore driver.

        • GregRust on 09/02/2018 - 02:19

          The fact that he was a Commodore driver suggests a double digit IQ level

        • cameldownunder on 09/02/2018 - 07:58
          +2

          @GregRust: Single digit?

    • stumo on 08/02/2018 - 11:16
      +2

      Definitely always shoot first, ask questions later.

  • ajh on 06/02/2018 - 20:46
    +9

    Check your 70mai dash cam.

  • adr8 on 06/02/2018 - 21:00
    +19

    One of the reasons I am insured with AAMI is all you need to supply is rego, RACV requires name, address and rego. If you file an incident report with the Police your insurance company should be able to get the other drivers name and address, unless the car had stolen plates.

    • resubaehtgnolhcs on 06/02/2018 - 22:41

      How do they work out who the driver was? Or does the owner of the car just get blamed?

      • adr8 on 06/02/2018 - 22:59
        +4

        It is the owner's responsibility to identify the person who was driving. Either way, never had to pay an excess with AAMI when all I had was the other persons rego.

        You will find all the insurers that fall under Suncorp only require rego while those that fall under IAG also require name and address.

        • PlagueistheCheap on 07/02/2018 - 16:45
          -6

          How so? isnt this just a civil issue?

        • adr8 on 07/02/2018 - 19:12
          +10

          @Expon:It is a criminal offence to hit and run, you have to provide your name and address to the other party if you are involved in a motor vehicle accident.

          It is also an offence for the owner not to identify the person driving the car if it is involved in an accident.

        • R-Man on 07/02/2018 - 21:47

          @adr8: how do Suncorp/AAMI find out who is the driver to blame? I guess they raise it with the police the same way we would?

          Interesting that they are happy to take on that work for us, not complaining though.

        • bobbified on 07/02/2018 - 23:38
          +2

          @R-Man:

          how do Suncorp/AAMI find out who

          The insurer's have access to the database to search for the registered owners based on registration but can't compel the owner to reveal who was driving. Only the Police can do that with the threat of an offence being committed if they don't.

          When I worked at the insurance company, that database was secured in case of misuse and every search was logged.

        • alxr0101 on 08/02/2018 - 07:39

          @R-Man:

          Insurance/damage liability covers the car, not who was actually driving.

          Insurance companies instigate action against the owner of a vehicle, although who was driving is still relevant.

        • tomsco on 08/02/2018 - 08:38

          @bobbified:

          Would I be right in guessing if the police push for the hit and run and the owner doesn't reveal the driver, the insurance co can than use the fine issued as a guilty verdict and pursue the owner?

        • bobbified on 08/02/2018 - 09:08
          +1

          @tomsco:

          and the owner doesn't reveal the driver, the insurance co can than use the fine issued as a guilty verdict and pursue the owner?

          The insurer may try and chase the registered owner of the vehicle using their standard recovery process, but at the end of the day, if the case ends up in court (it'll be a civil case) and the owner denies driving the vehicle, there's not much the insurer can do without proof (such as witnesses or an admission) that the owner was driving. In a civil case, the action has to be taken against the correct person. The owner has no legal obligation to reveal the driver to a private company. As a last resort, they can apply for a court order to compel the owner to pass on the actual driver's details but it's often not worth the effort.

          The police taking action against the owner for not revealing the actual driver won't have a bearing on the civil case. The owner may be charged with the relevant offence, but that won't help the insurance company's case because the offence doesn't confirm that the owner was the driver.

        • cameldownunder on 08/02/2018 - 11:01
          -2

          When I worked at the insurance company, that database was secured in case of misuse and every search was logged.

          In some countries you can lookup the number plate and get the address. Great if you see a nice blonde driving past in a convertible BMW. Bad if you find out it's the boyfriend's car.

        • syousef on 08/02/2018 - 11:38

          @cameldownunder:

          The Australian aircraft registry is public. Sucker that I am, I use it for plane spotting not hitting on women.

        • tomsco on 08/02/2018 - 11:46
          +1

          @bobbified:

          Thanks for the answer.

          I find it disappointing that the driver getting charged with hit and run can't assist. Once again, laws that protect the scum and leave the victim at a loss.

        • bobbified on 08/02/2018 - 13:00

          @tomsco:

          I find it disappointing that the driver getting charged with hit and run can't assist.

          I think there's some confusion here.

          Only the actual driver at the time can be charged with hit and run - not the owner. If such a charge has been laid, then it means that the driver has already been identified.

          If the registered owner fails to reveal the details of the actual driver, the owner doesn't automatically get charged with "hit and run". They'll be charged with the applicable offence under the law that requires the owner to provide the actual driver's information (or at least provide information to the best of their ability).

        • tomsco on 08/02/2018 - 14:08
          +1

          @bobbified:

          Understood. What I am saying is I personally think there should be more onus on the owner to identify, like with speeding fines in a company vehicle, the fine is x times higher, to encourage the company to identify the driver to allow demerits to be applied.

        • bobbified on 08/02/2018 - 15:25
          +1

          @tomsco:

          The penalty for not providing the driver's information isn't that small.

          In Victoria, for a situation where someone has been seriously injured or killed, the penalty maxes out at 20 penalty units (currently $3,171.40) or 4 months in prison or both. Any other situations where someone is not seriously injured or killed, the penalty maxes out at 10 penalty points ($1,585.70) or 2 months in prison or both.

          There's also a licence cancellation of at least two years.

          So the prescribed penalty itself can be quite harsh, but as always, the laws are worth nothing if the cops are too lazy to bring a case against someone.

        • resisting the urge on 09/02/2018 - 14:13

          @bobbified: Semi secured. A lot of people in various organisations have access, some at a very low level and oftentimes there are others, who are not authorised, but have managed to gain access (or were just given it by accident). It's quite lucrative for those working for organised crime, in the olden days they have paid operators to run a plate but they don't care who does it, so these days there are many more they can turn to.

      • Sensiekatie on 07/02/2018 - 11:35

        In Qld police will not go that at all - unless you know one and they will (though it is illegal).

    • Joker789 on 07/02/2018 - 16:30

      Im with Budget Direct. Moved from aami just last year

    • fusion17 on 07/02/2018 - 18:53

      I can confirm this regarding aami. Someone scraped my parked car trying to learn how to park in hurstville.

      luckily someone left a note on my windscreen with the time, rego and description of car.

      didnt have to pay excess. Saved me 800 or 1.5k in repairs.

    • Slippery Otter on 08/02/2018 - 09:28
      +2

      Incorrect, AAMI requires the same as RACV. I work in the industry. A Rego is not enough

      • [Deactivated] on 08/02/2018 - 15:33
        +1

        Not sure why you're getting negged. This is indeed true. The insurer can attempt to pin blame on the owner of the car through rego information but the owner can deny they were driving at the time.

        A claim for damages has to be made against a person or company.

      • adr8 on 08/02/2018 - 18:32
        +1

        Sneaky buggers AAMI have recently changed their PDS to now include name and address required. I can assure you that just a few years ago when I made my claim it stated name and address or rego in their PDS and I didn't pay any excess.

        • Slippery Otter on 08/02/2018 - 20:12

          I manage a independent panel shop, the amount of shockers who get sucked into AAMIs/Suncorp group marketing pretending to be their friends until their car needs to be fixed in which it will only be authorized at AAMI panel shops. We advise our customers to switch to YOUI or another insurer who will let the customer choose where they like to go.

          I'm not surprised many on here think they're getting a great deal until sh!! hits the fan.

        • bobbified on 08/02/2018 - 20:55

          @repair-pro:

          I had one claim from AAMI (I know it's just one) before where someone rear-ended me. Everything was fixed nicely except the rear wheel cover (I had a mini 4WD). They replaced my broken one with the much cheaper factory one for a lower-spec model. I pointed that out during the final inspection and they replaced it within a couple of days. I just put it down to someone ordering the wrong part. I had no other issues with the repair.

          I actually quite liked there service. Everyone was quite friendly. Also free taxi to get home after dropping off the car and taxi to get back to the repair centre to pick up my car.

          Would you be complaining if you were one of their authorised repairers?

        • Slippery Otter on 09/02/2018 - 07:57

          @bobbified:

          Anyone here work for authorised repairers?

          I went to a VACC meeting along with many other panel shops in the West region on Melbourne. The VACC representive has been compiling all contracts from Suncorp with panel shops when they sign up to be an authorised repairer. The contracts state they only get paid $25 per hour (even though it's supposed to be minimum $55 an hour for labour, how are you cover employees wage and costs of the workshop?…), when it came time for authorising repairs or getting paid, sometimes Suncorp claims officer would come up with bogus figures and further slash the quote including parts of up to 30% off the quoted price.
          You cannot take my word for it however this was mostly in the West as other regions were fine, I assume it was Suncorps way to close down panel shops through cost cutting contracts. this was 3 years ago and I'm not sure if these practises are still happening.
          On 3AW 2 years ago, there was revelations about authorised repariers doing dodegy panel beating work, it's because of THOSE suncorp contracts in which panel shops had to cut corners to survive and ofcourse the panel shop was to blame since the repair work actually could've killed someone on the road.

          This was mostly direct work. I thankfully specialise in third party claims which means we go through the person who hit our clients car. We always go through other parties insurance instead of our clients insurance.

        • bobbified on 09/02/2018 - 09:50
          +1

          @repair-pro:

          The contracts state they only get paid $25 per hour (even though it's supposed to be minimum $55 an hour for labour, how are you cover employees wage and costs of the workshop?…)

          I see what you're saying now. I guess as a business owner, you get to make the choice of whether or not to accept the contract terms and how viable it is to run the business - whether it's based on insurance jobs, personal jobs or a mix of both.

          Wouldn't it be up to the market to determine the minimum rate that Suncorp has to pay? That is, if $25/hour is not sufficient for businesses to survive, no business owner would take the contract and hence that'll force the insurer to increase their hourly rate.

          There's also the argument for businesses of whether it's better to have some repair jobs coming in (even though the profit on those jobs are smaller) than not having any at all.

          I'm not having a go at you or anything and I'm just talking from my own experiences, but could it be that Suncorp have factored in "over-quoting" by repairers into their hourly rate to try get the true cost of repair? I've seen how repairers do quotes, especially when they have to comply by the "cheapest out of three" rule that insurers have in place. I acknowledge that it's not just the smash repair industry, but there's a reason why businesses tend ask potential customers during their quoting whether it's an insurance job or whether it's an out-of-pocket personal job.

  • mbck on 06/02/2018 - 21:01
    +2

    Would it work going to cops with the rego? Then they can give the detail to insurance?

    Just thinking out loud

    • GarrusVakarian on 06/02/2018 - 21:08
      +13

      OP should go to the cops. Had a similar situation, ended up receiving the other driver's details from the cops for insurance

      • mbck on 06/02/2018 - 21:08
        +4

        Ah great. Good to know!

  • [Deactivated] on 06/02/2018 - 21:03
    +26

    I wouldn’t be waiting, I don’t think police will accept good banter with your doctor as a good excuse if you wait until the weekend to report it. I wouldn’t count on her doing the right thing if she treated you that way this afternoon. I’d be reporting it as soon as you can.

  • original15 on 06/02/2018 - 21:09
    +16

    I’d go to the cops for sure
    A lady backed into me once and drove off, a passerby saw and left a note with the rego and their details to provide witness account, cops went round and was an old lady who said she didn’t realize (happy to give benefit of doubt..) but her white car had a blue paint mark on the back

    • [Deactivated] on 07/02/2018 - 01:21

      I assume your car is blue

      • mickotron on 07/02/2018 - 19:24
        +24

        That or she hit a smurf

  • Marcsie on 06/02/2018 - 21:18
    +9

    I would take out my mobile phone and took photos straight away.

  • ronnknee on 06/02/2018 - 21:28
    +11

    they advised that she is their patient and she will message her details

    Does any else see any ethical/privacy issues here?

    • bobbified on 06/02/2018 - 22:23
      +18

      Does any else see any ethical/privacy issues here?

      The full relevant parts of the quote were ..she is their patient and she will message her details and ask her to do the right thing and exchange the details.

      OP isn't very clear, but I read it to mean that the doctor will send her a message to try convince her to exchange details. (There are no issues with the doctor doing that).

      It would only a problem if the doctor provides his patient's details to OP (breach of privacy laws).

      • ronnknee on 06/02/2018 - 22:25
        +3

        Ah right, my bad. I missed it in the big block of text. Also confusing how "she"/"her" refer to both the doctor and the other driver.

    • Joker789 on 07/02/2018 - 16:19
      +2

      Now thinking about it the doctor messaged her my details ph no name to contact me. I don`t think she should have done that

      • follow on 07/02/2018 - 20:10
        +3

        Lmao you asked for their help. Smh. Guess she tried too much.

  • iratepirate on 06/02/2018 - 21:30
    +42

    She has breached the traffic act by not exchanging details. Even if you do get her details and it results in a zero excess I'd still talk to the police (on the non emergency number) and report her.

    People who don't take responsibility for their actions need to be held to account for them. If you hadn't been sitting in the car they would have just driven off. No mercy need be shown.

  • Banana on 06/02/2018 - 21:42
    +22

    Hey OP, strongly suggest you head down to the cops right now and file a report. The longer you wait, the more likely you will need to fork out the excess yourself.

    • adr8 on 06/02/2018 - 21:52
      +1

      You can also file the report over the phone if you haven't the time to visit the station.

      • Banana on 06/02/2018 - 22:00

        I think in person is better in a sense that when something similar happened to us 2 years back, we could show the officer photos of the incident. She later on became our sort of 'witness' when the insurance company came around for questions.

        • adr8 on 06/02/2018 - 22:19
          +3

          If the police contact her and she accepts liability no need for you to provide evidence but if she doesn't you are correct the police would want to look at the photos.

          I had a young lady drive into my front fence and drive off, neighbour got rego and make of vehicle. I also had video evidence, Xiaofang cam bought on OzB lol. My insurance company told me to phone the police and file an incident report. Took all of about 5 mins, the police officer asked a few questions told me to wait so she could check if the rego matched the description of the car, after 2 mins she said yep it all matched we have an address.

          I asked if she wanted the video footage and she said not yet they wanted to speak to the other driver first, never heard from the police again so she must have accepted liability. My house insurance replaced my whole fence without having to pay any excess.

      • Almost Banned on 07/02/2018 - 00:32

        Pretty sure you can lodge accident details online in WA nowadays.
        I'd be surprised if other jurisdictions didn't do similar.

    • Joker789 on 07/02/2018 - 16:20
      +2

      Went today and filed a report. They will give her an opportunity to admit the fault and give out her details if not they will need to file a incident report

  • bobbified on 06/02/2018 - 22:14
    +6

    Isn't it obvious now that you should go to the cops with whatever pictures/witnesses you have and then go to your insurer with that information? I mean, what else is there to do?

    Don't expect the doctor to provide his patient's details because that'll be a breach of privacy.

    • iforgotmysocks on 06/02/2018 - 22:21
      +22

      I mean, what else is there to do?

      Make a forum post on Australia's foremost bargains website it seems.

  • moo on 06/02/2018 - 23:53
    +1

    Is this considered hit and run?

    • [Deactivated] on 07/02/2018 - 01:24
      +22

      More like hit and deny and swear and deny again and swear more and then run

    • Joker789 on 07/02/2018 - 16:22
      +1

      Yes at this stage. If she provides the details and admits the fault they will forward that to me, otherwise it will be a hit and run incident recorded

  • Findo on 07/02/2018 - 04:38
    +4

    The police can be unhelpful at times depending on who you get and what their mood is like.

    • gimli on 07/02/2018 - 21:39
      +4

      Anyone can be unhelpful at times depending on who you get and what their mood is like.

      • Kangal on 08/02/2018 - 01:02

        Yeah but putting "Police" in front of the verb exasperates the situation.

        There's your standard order Negligence, then there's Police Negligence.
        A fun game of chase, then a full-blown Police Chase.
        …Police Corruption.

  • momov3 on 07/02/2018 - 09:24
    +4

    Happened to me. Person just drove off but a witness took the rego down and left message on windscreen. I went to the police (I'm with RACV) and they tracked owner of the car via Vic Roads, they called (HER) and asked if she had done it, she cold not deny it, I bet she never thought it would come to this. She gave her insurance details over the phone to the police! RACV did not charge me an excess as long as they had the other party's insurance details. BTW, in this case, it's considered a 'hit and run'. Was actually asked by police if I also wanted to charge her with hit and run but I declined.

    • Tiller76 on 07/02/2018 - 10:31
      +1

      I was going to suggest that this is classed as hit and run as well. I would ask the police to charge her if you can't get the insurance to cover it as not your fault.

  • laurajayne85 on 07/02/2018 - 10:10
    +7

    I wouldn't wait. She chose to drive off without exchanging details which is illegal. Go to police. They can look up the registered owners address and will send someone to their house to get details of who was driving. Only issue would be if they were false plates, but given she is a patient at the doctors the police would be able to request her information from them if that was the case. (I work for 000 and process calls from police stations for units to attend addresses to get contact details of hit and run drivers all the time, unfortunately it is very common)

    • SnoozeAndLose on 07/02/2018 - 10:35

      Can I ask how to work for 000 center?

      • bobbified on 07/02/2018 - 11:21
        +1

        I believe in Victoria, it's a company called ESTA.

        https://www.esta.vic.gov.au

        There's a People and Careers link from that page.

      • laurajayne85 on 08/02/2018 - 10:08
        +1

        Company is called esta. They advertise on seek.com.au quite regularly so keep an eye out on there, or have a look at their website

  • Blue Suby on 07/02/2018 - 11:48
    +1

    Happened to me a few years ago (didn't have a phone cam at the time). Driver decided not to turn a corner with green arrow and reversed into me, stopped briefly and sped away. Got his number and reported straight away. Unfortunately turned out to be an uninsured deadbeat that cops "tried" to find and tried halfheartedly for six months and then said they don't try further. Told me from the look of the place there wouldn't be any$$$ forthcoming. I was insured at the time with NRMA and they told me to get it fixed and pay the excess which would be refunded when the driver was found. After 6 months contacted NRMA and told them and they said without report from cops re driver I have to wear the excess. I was very angry and told them so and was given the answer "Aren't you lucky you were insured otherwise it would have cost you $2000" Needless to say I changed insurance co's.
    I would not rely on "friendly banter" from the doctor-hard enough getting justice with a report. BTW a public car park is usually classed as "road related area" so road rules apply.

    • dji1111111 on 07/02/2018 - 20:45

      Pretty much what happened to me when I was insured with QBE. I cancelled my policy with them after that experience and never ever considered them again. This was after multiple independent witness statements to the police as well. The owner of the other car only had to lie and say his estranged son drives the car (His address on TMR was registered to his parent's address) and he hasn't seen him in a long time.

      • utopia on 09/02/2018 - 01:43

        Shouldn't that be an additional theft offence/charge to the so called estranged son then?

        • dji1111111 on 09/02/2018 - 08:08

          The police claimed they have no way of tracking his whereabouts. Not until he updates the address with TMR so all they can do is flag his name in the system. I didn't believe a word of it.

    • Sweetnsour on 07/02/2018 - 20:53
      +1

      Same here. Times like this you wonder whether they should make it compulsory third party property insurance to all car owners. There is already CTP but why not for property.

  • Sensiekatie on 07/02/2018 - 11:54
    +6

    Write down her description right now - if not already including clothes.

    Time of day, location etc. name of doctor and details - centre contacts and address.

    Details of accident and her reaction.

    Take copy with you to police.

    Put a copy in a safe place - ideally a
    computer file .

    She broke the law and there is a period in which you have to report it.

    Doctors aren’t good in legal matters.

    The way the doctor has reacted suggests to me that she has a medical history of some sort. They are hoping their “authority” snd relationship is enough for her to do the right thing.

    I don’t know if this is on private property (car park at centre) or the public street, but that might create compications.

    My mother and step -father were parked. returning to their car and noticed a huge dent. There were some staff out smoking and came over and told them that the woman was pushing a trolley with a kid. She took the kid out and just left the trolley go down the slope and into their car (purchased brand new very recently). Lucky for them it had just happened and staff still smoking.

    The staff gave them the registration number. One staff member said that the centre had insurance and would cover it if they couldn’t find the owner/woman. My step-brothers x 2 were police then, so one found the registered owner of the vehicle and that it was not stolen.

    • Joker789 on 07/02/2018 - 16:23
      +12

      I accidentally snapped her full length photo. Gave it to the police as well

  • backpaqer on 07/02/2018 - 13:06
    +3

    Simple. Register a hit and run with the police, get an incident number from the police, give that number to your insurer, insurer will chase for compensation, woman will be taken to court and explain herself to a judge (unless she admits guilt to police and cops the fine)

    • Joker789 on 07/02/2018 - 16:17
      +2

      Yes, went today and filed a report. The cops said they will give her a chance to admit the fault

      • dji1111111 on 07/02/2018 - 20:47

        When this happened to me, cranky police officer just gave me the other driver's name and address and told me to take it up with insurance company. Absolutely zero interest in hit and run aspect of it.

        • Joker789 on 07/02/2018 - 20:55
          +4

          Luckily the Constable was very nice. She was saying she just joined the force :-)

      • tomsco on 07/02/2018 - 22:42
        +1

        That’s a great result that the police are being supportive. Hopefully gets sorted.

  • Wallyt99 on 08/02/2018 - 07:20

    Someone crashed into my wives parked car last night. No note. No nothing.

    Budget direct said 'need a police report' - but police said 'wont do a report unless you have some details'. :(

    • dji1111111 on 08/02/2018 - 14:28
      +8

      How many wives do you have? Lol

      • Wallyt99 on 09/02/2018 - 07:15

        God is great!

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