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Free Telstra NBN Speed Upgrade (Standard Evening Speed -> Standard Plus Evening Speed)

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Free Telstra NBN Speed Upgrade (Standard Evening Speed -> Standard Plus Evening Speed)
Go to Deal
Regie69 on 23/02/2018 - 18:47 telstra.com.au (1880 clicks)
Last edited 28/02/2018 - 22:02 by 2 other users

Enjoy a speed upgrade on your home broadband, at no extra cost.
You may recall we recently gave you unlimited data on your broadband plan, free of charge. Now we’re here to help you make the most of it.
We want to do better for you, so we’ve upgraded your Telstra Large Bundle internet speed from Standard Evening Speed to Standard Plus Evening Speed, at no extra cost, for the life of your plan.
On this new speed tier, you’ll be streaming your favourite shows, movies and live sport faster than ever. Plus, you can share your home internet on more devices and screens at the same time, so the whole family can get online without interruption.

THINGS YOU NEED TO KNOW: It is important to remember that an nbn™ service can never go faster than the maximum line speed available at your premise and that speeds actually experienced can also be impacted by other factors including your in-home setup and wiring. Find out more about speeds on the nbn network with Telstra at telstra.com/nbn-speeds. If you have changed your plan recently, the nbn speed tier upgrade offer may not be included on your new plan. To retain Standard Plus Evening Speed at no extra cost, you must remain on an eligible home bundle. nbn™ is a trade mark of nbn co limited and used under licence. The spectrum device and ™ are trade marks and ® are registered trade marks of Telstra Corporation Ltd, ABN 33 051 775 556.

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  • Goldberg on 23/02/2018 - 18:50
    -1

    Do you happen to have a link to the deal by any chance

  • mskeggs on 23/02/2018 - 19:01

    Company in the title, and any conditions like which plan it applies to.

  • feizor on 23/02/2018 - 19:01

    Any chance to get the 100mbps evening speed?

  • ghostknife on 23/02/2018 - 19:01
    +2

    Yeah ok, go ahead, make my day….increase my speed on the useless fttn connection you installed with 1.1km of old copper still which doesn't give me any faster speed than my old ADSL line. Well can ya punk?

    • l0r0de0 on 23/02/2018 - 19:28
      +3

      I'm pretty happy getting 42/12 over 1.1kms copper, tenfold increase on my ADSL

      • xfiledavid on 23/02/2018 - 20:54
        +1

        thats the problem, your happy now.. this NBN should of been built for the future.

        • Grok on 23/02/2018 - 21:01
          +1

          One of the first things I learnt about computers decades ago.

          Don’t try to future-proof. The future often goes somewhere else.

          Heard of 5G, imagine 10G.

        • [Deactivated] on 23/02/2018 - 21:43
          +6

          @SamR:

          What the government is doing is the complete opposite of future proofing in using already obsolete technology, AND spending lots of money doing it.

          Fibre is already much faster and more reliable than copper now, much less the future.
          Unless you bend the law of physics fibre is a pretty safe bet, that 5G will not beat (and ironically will need lots of it to operate).

          Think about the congestion 4G suffers in the CBD during the rush hours, and now imagine everyone using it EVERYWHERE instead of adsl/hfc/nbn.

        • jv on 23/02/2018 - 22:45

          @derfel.cadarn:

          Unless you bend the law of physics fibre is a pretty safe bet

          There is currently research being done in using Tachyons to improve internet speeds in the future.

        • [Deactivated] on 23/02/2018 - 22:46

          @jv:

          I know you use bigpond, adsl2+?

        • jv on 23/02/2018 - 22:47

          @BrodenIt:

          Nope, cable…

        • [Deactivated] on 23/02/2018 - 22:48

          @jv:
          hey arent you from kew, victoria?

        • jv on 23/02/2018 - 22:49

          @BrodenIt:

          No NBN here…

          just cable and ADSL

        • [Deactivated] on 23/02/2018 - 22:49

          @jv:
          WHat's your provider? Tpg,Bigpond?

        • jv on 23/02/2018 - 22:50

          @BrodenIt:

          Do TPG do cable?

        • [Deactivated] on 23/02/2018 - 22:51

          @jv:
          No, so you're on bigpond? they're okay

        • jv on 23/02/2018 - 22:54

          @BrodenIt:

          they're okay

          Not when they put up their prices.

        • [Deactivated] on 23/02/2018 - 22:54

          @jv:
          Thanks, I will see you tmr.

        • jv on 23/02/2018 - 22:59

          @BrodenIt:

          I will see you tmr.

          It's your shout this time…

        • [Deactivated] on 23/02/2018 - 23:04

          @jv:
          Sure, kfc or maccas?

        • Axelstrife on 23/02/2018 - 23:28
          +3

          @SamR:Fibre will ALWAYS be superior to all mobile internet.

        • peter05 on 23/02/2018 - 23:42
          -2

          i have NFI why there is so much backlash about NBN not providing 100/40 to all premises. a recent article based upon press releases from NBNCo show that only 10% of customers take up the fastest option of 100/40
          https://www.theaustralian.com.au/national-affairs/nbn-parado…

          unfortunately it's just another human nature that anything that you're "entitled" to or given for free would be nice/given. When you're actually asked to pay for the additional costs to provide that service, MAJORITY of customers choose 12/1 or 25/5

          so if the public isn't sufficiently subsidising your insatiable entitlement to the fastest speed, why not just get your own fibre laid to your premises at your own cost? It has already been substantially decreased in price as the fibre is closer to your house than previously having to go all the way to the exchange.

          Think of it as an investment into your property value ;)

        • Avatar on 24/02/2018 - 00:42
          +4

          @SamR: a telecommunications network is not a computer; the copper network lasted 100 years.

          Fibre will be faster and more reliable than wireless. It's just always going to be the case. The 5g spec only requires per user speeds of 100/50 which is very short of what is currently possible over fibre…

          Not everything to do with technology can be conflated with personal computers.

        • jackspratt on 24/02/2018 - 00:45
          +8

          @peter05:

          i have NFI ……..

          You could have stopped right there.

        • Avatar on 24/02/2018 - 00:49
          +2

          @peter05:

          Maybe because the network can't provide those speeds? Maybe because NBNCOs rollout claims are absolute BS (out of 5 different houses in my immediate family, we are all in "NBN ready" areas, only one of us has actually been able to be connected).

          If you think those speeds are all that Australians need then you are out of step with the rest of the world, as much as this abysmal government we elected.

        • grog on 24/02/2018 - 00:54
          +1

          @Avatar:

          "abysmal government we elected"

          Dont blame me i voted labor

        • KnifeEnthusiastBoi on 24/02/2018 - 01:18
          +1

          @SamR: by that logic then we should never upgrade, because it’s going to be obsolete in 10 years anyway….

          No really? Is that what people teach others about computers these days??

        • KnifeEnthusiastBoi on 24/02/2018 - 01:25
          +1

          @derfel.cadarn: not to mention radio waves can’t penetrate through concrete/concrete steel reinforced walls and buildings with shielded walls, aluminium/steel sheeting, and general interference from EM fields generated by power lines. So if some derp neighbor decides to build his house with concrete walls right next to your house, good luck.

          Ffs if you’ve ever been in the new part of Centro The Glen, or in IKEA you know anything that requires reception is not the solution.

        • [Deactivated] on 24/02/2018 - 01:47
          +4

          @peter05:

          The majority of customers choose the lower tiers because it's cheap. And when faster speeds becomes cheap (e.g. the push to 50mbps right now) then your speed slowly creeps up. NBN is supposed to be able to provide 100/40 and more, customer uptake is a related but separate issue.

          Look back 15 years ago, I'd wager that most people were on dialup and DSL was a lot more expensive. Who needs more than 56kbps right? Or who needs 3G on your phone? WAP pages are tiny!

          Technology improves and so will the speed requirements. What would happen if we were stuck with 2mbps ADSL in 2018? How many online businesses would never have taken off? Such a large scale infrastructure project takes time and money (as evidenced by the missed 2016 deadline the Liberals had).

          The government should take care of infrastructure, otherwise your argument can be used against other public utilities as well. Why should I subsidise a road that I never use? If you want a paved road, spend your own money! Why would I want to subsidise rural healthcare? They should be building and running their own hospitals!

        • peter05 on 24/02/2018 - 02:17
          -3

          @derfel.cadarn:

          Please do not apply these points to other aspects of public utilities as you have applied an extreme that is not comparable. Voters sticking to the 100/40 FTTP argument are essentially advocating that super hospitals be built in all areas that are currently being underserviced.

          I do ponder of what sort of progress is likely to have been witnessed should we have stuck to FTTP.

          In Melbourne we saw a reasonable deployment in Brunswick that took approximately 2-3 years? It is not easy to decisively say when parts are ready as we can only go from user reports. The NBN website will state an address is ready but realistically you won't have a connection until 6 months later. I am also not sure how many resources were put towards this deployment, how much time was spent "learning" on the job and various other factors. What we can take away though is that brunswick is a medium density area, houses are close together, there are plenty of apartment blocks which would have significantly cut down work in order to increase "connected premises". To be fair it seems to be a reasonable mix between single standing houses and apartment blocks. This deployment still took 2-3 years.

          There is no doubt that should we have installed fibre blow tubes in every underground conduit that we would be future proofing for 50+ years. I am just not sure how accurate the installation costs could be. I do believe that each suburb would have a different cost basis, Brunswick probably had some pretty nasty infrastructure that required a lot of cleaning up whereas a newer area would be much easier to work with.

          I do also believe that the above stats I posted earlier from NBNCo should ALSO include what portion of customers are opting for slower speeds despite having access to faster speeds and vice versa.

          Regardless of the point of view, we are in a day and age where Governments are transient, only caring about a 4 year term. I don't see their attitudes changing unless we are able to provide a longer term (not flip flopping between two governments constantly) such that these large projects and their results can be fully realised (and party responsible benefited). Said governments have also had a significant change in attitude over the years, each department are expected to be able to account for and generate revenue/profit for the government. We don't get as many new train stations now because apparently it only benefits those along the line (increasing property values etc).

          When you have government values moving towards cost/benefit ratio (as voted in by the public) then how can you blame them for trying to optimise the equation for immediate maximum benefit for least cost.

          EDIT: also posting for transparency. My copper lines do not work well, when it rains my connection drops out. During the best times with "speedseeker" profiles from iiNet, my maximum line speed would be approximately 6mbps. I changed to Telstra HFC around 5 years ago. I was on the 100/2 plan receiving approximately 130/3-4 in speedtests. I signed up to switch to NBN in February 2017 and was only connected in June 2017. This is after the NBN website said everything was ready, telstra website was ready etc etc. I would say that the NBN to my premises has not been a "significant" benefit. The extra upload is incredibly useful but being able to repurpose HFC I believe was the best use of public funds. Yes, I probably won't be able to get gigabit speeds in the future but you can quote this comment when you find me whinging 10 years down the track about "slow" internet speeds :D

        • bobzor on 24/02/2018 - 06:57

          @peter05: unfortunately the majority of people didn't CHOOSE 12/1 they were put on it by sh!tty sales reps who just wanted an easy sale.

        • Tacooo on 24/02/2018 - 17:57

          @peter05:

          There is no doubt that should we have installed fibre blow tubes in every underground conduit that we would be future proofing for 50+ years. I am just not sure how accurate the installation costs could be.

          Whatever the cost it would have been cheaper than starting a good project, turning it to shit, buying up the current obsolete infrastructure and overhauling it (so it's now just newer but still obsolete) and then attaching shit to that while also not staying consistent in the rollout method or delivery. It should have been done as a (profanity) infrastructure project to invest in the future but they turned it into "how can we make the most money now without putting much into it?"

        • KnifeEnthusiastBoi on 25/02/2018 - 12:23

          @peter05:
          The reason most people are going with the 12 and 25 subscriptions because they’re priced about what most people are willing/currently paying for “normal speed internet”. Their market researchers (if they bothered to use any) would have told them that as long as the speeds can meet their minimum requirements, cost becomes the major concern. You don’t just make 4 grades of speeds then “hope” and depend on people will buy the top speed tiers to cover a significant portion of the costs, that’s just bad planning.
          It’s all about the cost recouperation planning. I don’t believe (correct me if I’m wrong) that South Korea planned to make people pay for their top tier broadband infrastructure though these means, the government strategically planned and acted to make SK broadband infrastructure at the heart of its economy.

        • drew442 on 28/02/2018 - 13:14

          @derfel.cadarn: G.993.2 is actively developed. There's an amendment that is waiting to go live. G.993.5 expands on this. Then there is also bonding in the spec, we all have 2 lines going to our houses so we're ready to go already.

          Saying fibre supersedes copper is incorrect. They a separate technologies, developed independently and have completely different use cases.

          FYI, the FTTP deployment that NBN is/was/has deployed is a shared medium, similar to wireless and HFC. It will suffer the same congestion that 4G gets eventually. It would need to be ripped up and deployed point to point eventually.

          Bending the law's of physics? Both sending electrons down a copper line and photons down and optical line have their problems. This doesn't need to be discussed here. Smarter people than both me and you have sorted out these problems and will continue to push the boundaries in the future.

          Do you remember in the late 90's early 2000's when car makers started using fibre optics to send signals around the cars? Superior fibre? Who still does that now?

          VDSL2 is point to point. So there's no carrier collisions to avoid, there's no multiple access requirements at all. That is a massive win.

          It seems you're across how 5G will handle collision avoidance. Can you talk me through how it works?

        • [Deactivated] on 28/02/2018 - 15:17

          @drew442:

          If we're not talking about the differences between copper and fibre then why even comment?

          That's all I will feed the troll.

    • Hirolol on 23/02/2018 - 21:13

      Change providers or complain to them

    • pranksta on 23/02/2018 - 22:57

      Sounds like you should be angry at NBN not telstra, NBN did that to you not telstra..

  • bargaino on 23/02/2018 - 19:02
    +1

    Reminds me of the days when Telstra crippled the ADSL lines to 1.5Mbps maximum, so as not to outperform their ISDN leased lines.
    And as little as 256kbps if you did not pay the upgrade fee.
    Telstra only stopped crippling the lines on particular exchanges that had competitors.

    • AlexF on 23/02/2018 - 20:22

      Telstra crippled the ADSL

      Market forces in action.

    • Grok on 23/02/2018 - 21:09
      +1

      You forget about the ACCC, they wanted to force Telstra to wholesale faster speeds for peanuts, Telstra refused by not offering it.

      BTW you mentioned competitors to Telstra at some exchanges, They were allowed cheap access to Telstra exchanges by the ACCC. They only went to the big exchanges

      What does the govt NBN think about competition? They effectively banned it.

  • tarkine on 23/02/2018 - 19:03

    Fixed wireless service of a max of 25mb means no upgrade for me

  • RogueWolf on 23/02/2018 - 19:07

    What speed are standard plus 50/20, 100/40 ?

  • tkcrule on 23/02/2018 - 19:08
    +2

    What about Normal Cable users? Do they get the upgrade and what speed?

    • Trip on 23/02/2018 - 19:26

      Like to know too

      • picogary on 25/02/2018 - 23:24

        Me too!

  • R3PN on 23/02/2018 - 19:14

    I'm already on standard plus but costs additional $$$ each month, will they now take away that charge?

    • deb3103 on 23/02/2018 - 20:17
      +1

      dont know but will be calling them Monday !

  • Gandalf the Thrifty on 23/02/2018 - 19:24
    +1

    We are on hfc and got put into 25 plan. I raised complaint that speed was way slower than cable and that the telstra rep said we would have same speed on nbn.
    Ended up negotiating 100 plan for zero extra cost :)

  • kingmw on 23/02/2018 - 19:24

    Probably targeted. Like when they doubled my Cable data allowance from 500Gb to 1Tb.

    • Nav2k on 23/02/2018 - 19:29
      +1

      That wasnt targetted. Everyone got theirs doubled.

    • RogueWolf on 23/02/2018 - 19:34

      Going by the post it’s for Telstra Large Bundles so if your on that you should get it

      • muwu on 24/02/2018 - 15:16

        ^ This.

        I'm on an old out-of-contract medium bundle which is $100 / unlimited data / 25mbps (yeh, could be doing better!)

        I called Telstra and the operator couldn't really help except to offer a new contracted plan, didn't know anything about this.

        I just presumed I'm not eligible.

  • DryScissors on 23/02/2018 - 19:51
    -3

    Everyone should ditch Telstra first chance they get. I get unlimited FTTN with buzz telco for 59 a month, no contract. 90/38 speeds even in peak times. I hope Telstra gets destroyed.

    • PlagueistheCheap on 23/02/2018 - 19:53
      +11

      You wouldn't be getting that if everyone joined buzz.

      • lostn on 23/02/2018 - 20:19

        Which is why you shouldn't help Buzz advertise this and get more people on.

    • muwu on 24/02/2018 - 15:20

      I'll upvote just for the anti-Telstra sentiment alone. But really, more people should be moving away from Telstra if they weren't sold in as them being the "premium ISP," and that would only help competitiveness.

  • fenric on 23/02/2018 - 20:01
    +6

    I think this is just them passing on the NBN wholesale discount they got a while ago. Most other ISPs passed it on 2 months ago. Thanks telstra, better late than never :/

  • theblackmamba on 23/02/2018 - 20:41

    what are people with Cable doing/going to do when NBN forces them over ?

    • JetBombat on 23/02/2018 - 20:48

      Thanks to big telco lobbying nothing really in most cases, it is going to be same cable, similar speeds, but "nbn".

    • Elpres on 23/02/2018 - 22:45

      I had Telstra HFC and it was good. Now I am with MyRepulic and most of the time it’s good but seems worse. If everyone on the street is on the same cable does it matter who you’re ISP is?

  • altomic on 23/02/2018 - 21:28

    I wonder if optus will match this deal?

    • bobzor on 24/02/2018 - 07:04

      They have for new customers

      Edit: actually its better. 50/20 for $75 and unlimited

  • Dalgona456 on 23/02/2018 - 21:34
    +3

    I'm on Telstra NBN, HFC, 100/40 speed. (got free upgrade from $80plan with 50/20)
    Average, including peak hours (7pm-12am), I get 94/38Mbps.
    So happy.

    • fozzie on 24/02/2018 - 15:37

      I have same plan, very fast. 1000gb (which we never use even though we are heavy users)

  • jasswolf on 23/02/2018 - 22:00

    This has been available since late December.

  • glennp on 23/02/2018 - 22:27
    +3

    Telstra has categorically the worst customer service imaginable. Something needs to change urgently or they will cease to exist.

    • jv on 23/02/2018 - 22:45
      -1

      Telstra has categorically the worst customer service imaginable

      That….

  • android iOS on 23/02/2018 - 22:27

    I have two more years till nbn. If they don’t delay it again

  • iqs-aus on 23/02/2018 - 22:46

    we have moved to Uniti wireless in Adelaide.. 50/20 mbps pretty much everyday. will kill NBN around CBD area.

  • dinesh001 on 23/02/2018 - 22:57
    +3

    Was on chat with Telstra Helpdesk about this. Information provided by them:
    "All customers on a Consumer Bundle plan ($79 per month or above) on nbn technology (excluding Fixed Wireless), will receive a speed upgrade from Standard Speed tier 25/5 to Standard Plus Speed tier 50/20 (normally $20 per month).
    This upgrade will automatically roll out to eligible customers from 18 February and will be completed by the end of April, initially starting with customers whose service is capable of receiving speeds of 50/20.
    The speed upgrade will be completed by the end of April 2018.
    We’ll contact you by email, letter and SMS from 27 February 2018, once your speed upgrade has been applied.
    Please kindly wait for the confirmation e-mail."

    • muwu on 24/02/2018 - 15:22

      Thx. Big help!

  • chromium on 24/02/2018 - 00:30
    +2

    Can I get this on cable on stop paying $20 for the speed pack?

  • fozzie on 24/02/2018 - 15:36

    Not good to me, I already have 100/40. I managed to negotiate 500gb (later upgraded for free to 1000gb) with free maximum speed @$80. No calls, however I was interested in the fastest tier.

  • muwu on 24/02/2018 - 15:37
    +1

    I've tried online chat and calling with Telstra, and the operators seemingly know nothing about this. Has anyone had any luck with trying to get this.

    (I'm on an old out-of-contract medium bundle with phone + NBN @ unlimited data / 25mbps for $99)

    • fozzie on 24/02/2018 - 15:38

      That sounds expensive. I have 1000gb at 100/40. Just chat to them saying you’ll move. You might to reconstruct though to get free upgrade to maximum speed.

      • muwu on 24/02/2018 - 15:54

        Yeh, agree, I've been too lazy getting my out-of-contract plan improved :(

        • fozzie on 24/02/2018 - 17:55

          Yes, I meant recontract. Surely they can do $80, just threaten to leave. It took me about an hour of chatting to get what I wanted

    • leeteam on 26/02/2018 - 12:03

      You may request for speed boost with free of cost. They may be able to add.
      Or upgrade your plan. $99 is expensive.

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