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AMD Ryzen 2700X CPU $423.20 Delivered @ Futu/Shopping Express eBay

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PAMPER20

You normally wouldn't see me recommending a 1700x over a 1700 due to its poor default overclock at the typical pricing, but in the case of a 2700x vs a 2700, the overclock setup is perfecto.

So you're getting slightly better quality silicon, great factory overclock out of the box, for $20 more than the best price on a 2700 (or $10 compared to standard retail pricing). This also compared pretty favourably with some of the standard overclocks you'd see on an i7-8700k.

For your individual needs and use cases, seek benchmarks that give you a direct comparison. For example, if you earn a living off Adobe Premiere, an 8700k is the vastly superior choice right now given how Adobe have chosen to optimise for Intel iGPUs.

One caveat: Futu can be dicks to deal with when it comes to returns because they are always looking to play the eBay marketplace for the highest possible margins at any given time, and as a result they (at least until recently) loved to fiddle around with their stock listings, IDs and prices. If they consider this price to be unfavourable to them, from my own experience they will make life hell for you if you get a faulty product out of the box under these circumstances, as they will push the letter of TPA law (and beyond) in order to force a refund.

I've contacted the ACCC about this previously, but in my case, as they eventually tried to offer a token gesture of an inferior (but technically similar) product as a replacement, this was apparently seen as not worth pursuing under ACCC guidelines. What worries me is that if you escalate with eBay, they will attempt to withdraw any form of recourse other than a refund via PayPal, which is technically illegal in this country. YMMV.

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closed Comments

  • +3

    Nice find however your last two paragraphs are enough of a concern to make Futu a stay away store.

    • In my case, I got 28% off the marked price for an ASUS STRIX-GTX1060-DC2O6G, taking it to $323 delivered. I think they were too embarrassed to claim it as a price error, and when I got a dud, started playing a game of chicken with me as GPU prices shot up.

      Their stock levels vanished in the dozens just as they had determined my card was faulty via their supplier (i.e. they claimed they couldn't replicate it on the bench despite it clearly being a thermal-related issue).

      • -1

        What do you expect them to do if they can't find you a replacement as they were out of stock? I think a refund is fair.

        • +3

          As I just explained, they had a problem I informed them that they could replicate under load which they instead forwarded onto the supplier (which I was initially told was because they didn't test hardware on-site), and then they fiddled around with their stock listings every time I started requesting information from them.

          The service agent was also very poor in communicating basic information, and at one point had me logged for a refund when the whole way through, in writing, I had requested a replacement (this was while they still had replacement stock).

          It was at that point I escalated it to eBay support, and suddenly about 7-10 units just vanished from their stock. They only offered anything remotely resembling a replacement after I had contacted consumer affairs and the ACCC, and I had to cancel the eBay ticket because they took so long to correspond with me.

          After refusing their poor substitutes and refusing to pay a huge premium for similar cards because of the price inflation of GPUs in (what was now) late January, they promised - over the phone - that they would check in with their suppliers and attempt to find something suitable.

          Two days later, they refunded me without any prior notification. I've done that job before, and if I'd done it they way they chose to, I'd have been reprimanded or fired. I strongly suspect that they played dumb so they could make an extra $100 revenue on a sale, so I gave them hell for trying to bully a consumer.

          From the time it arrived back to them, to the time they chose unilaterally to make the refund, it had been about 4 weeks, and their story changed 3 or 4 times along the way (which is to say nothing about their actions).

          While the duration might seem fair, does the fact that they de-emphasised assisting, and at the very least repeatedly misinformed an existing customer, seem fair to you?

      • Should've gone straight to ASUS for RMA. I know you shouldn't have to, but it sounds like Futu didn't have to honour the price error either.

        • +1

          ASUS don't handle GPU RMA directly in Australia, so I would have been shipping it to a 3rd party in Sydney at my own expense. I actually directly requested contact info for their supplier's support desk so I could chat to them, they refused to give contact details.

          It's perfectly reasonable that Futu could have acknowledged it as a price error, but they never did.

    • +2

      My experience with FUTU was that I ordered a few GPUs but one looked like it had been opened, as in the packaging was slightly different to the others which were unopened. I contacted FUTU and they flatly denied it even though I had photo evidence, assuring me that the manufacturer said it was new. This one GPU was a bit of a bad overclocker and I'm guessing it was likely returned stock.

      I'm guessing this is just how they roll to save costs, and it would suck if you got unlucky. Most of the time you should be OK though, as much hassle as it is Ebay usually has your back, and they do some great deals so it is worth the risk.

  • +1

    so what you are saying is be lucky cuz you're screwed otherwise? Please correct me if I'm wrong.

    thanks for posting your experience.

    • https://www.ozbargain.com.au/comment/6012627/redir

      All I'm saying is if it seems to good to be true, they can be dicks about any returns. I don't think this deal seems to good to be true, and I'm certain their personal experience with me made them change their tactics a shade. ;)

      For comparisons sake, this is roughly the same as ordering from Amazon US.

  • +2

    Tis a beast of a chip, though i didnt win the silicon lottery with mine. I get faily similar scores with Cinebench multi core tests thoug between the stock clock (1800pts) and OC 4.2ghz (1815pts). just shows how good PB2 is.

    nonetheless very happy with the 2700x

    • The link I've posted from Tom's Hardware shows that XFR2 is amazingly well tuned to extract the optimal performance-to-power ratio, and your own testing data would confirm this. Thanks for extra info! :)

  • +2

    Revoked my +vote the moment i realised its from Futu/Shopping Express.
    But thanks for posting nways, op.

  • Yeah it ends up making the price difference between a 2700 and 2700x about $15 so I ordered one. You can probably get the same performance out of a 2700 but for the small difference in price I'm going for the better binned chip.

    Also I've ordered from these guys a few times and the only bad experience I had was they didn't have stock one time and the refund took ages to process. I didn't have to struggle with them, it just took a few weeks for them to finally reverse the transaction.

    • I can assure based on my own experience the only reason you didn't get an instant refund is because they didn't get around to it.

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