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Hellofresh 100% Cashback on Your 1st Box (New Customers Only) with Cash Back in 30 Days @ Shopback

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Hellofresh 100% Cashback on Your 1st Box (New Customers Only) with Cash Back in 30 Days @ Shopback
Go to Deal
Taegukgi on 15/07/2018 - 07:29 shopback.com.au (586 clicks)
Last edited 15/07/2018 - 08:57

Today's special from Shopback. Was originally 25% cashback on first box.

Other Terms & Conditions
ShopBack must be the last link you clicked in order to get Cashback. If other website links are clicked after clicking through ShopBack, Cashback will not be tracked (E.g. coupon websites and deal websites)
Return to ShopBack and clickthrough to HelloFresh every time you are making a new transaction
Accounts that engage in fraudulent orders/activities to game/cheat the Cashback system will be banned and Cashback forfeited

Referral Links

Referral: random (3992)

$30 for referrer, $10 for referee after referee qualifies.

Qualifying requirements for referee: 1. Made a minimum $20 online purchase (below exclusions apply), 2. Received a minimum $10 confirmed cashback online, 3. Added banking details to account.

Users will need to fulfil the referral criteria within 180 days from referee's sign-up date to unlock cashback.

Exclusions: Any other ShopBack new customer bonus offers; Purchases from Uber, Kayo Sports, DoorDash, Hayu, Accor Hotels, Intercontinental Hotels Group, ShopBack Vouchers (Gift Cards), Woolworths Gift Cards, Circles.Life (list subject to change)

Groceries Cashback

Related Stores

ShopBack AU
ShopBack AU
Third-Party
HelloFresh
HelloFresh

closed Comments

  • lac0449 on 15/07/2018 - 07:41

    Looks like an awesome offer. The only downside is up to 75 wait-time for CB.

    • CyberMurning on 15/07/2018 - 08:09

      Agree. I want to see shop back rep here, guarantee we will get sooner. When the delivery received they should release the cash back in the next 2 to 3 day.

      Also what if no one at home (working) during the day, can they deliver to parcel collect for example?

    • Store Repgotyourback @ ShopBack AU on 15/07/2018 - 08:17

      Hey lac0449,

      We've updated our site to reflect that it should be 30 days :)

      • CyberMurning on 15/07/2018 - 09:42

        Why not 7 days after delivery? We won't complaining or asking refund when the meals are in our stomach for 7 days… Edit. In 7 days actually most of them will be in xxxxx already (censored).

        • Store Repgotyourback @ ShopBack AU on 15/07/2018 - 10:37

          Payout time depends HelloFresh themselves, but we are definitely working with them to pay faster!

  • jpwagga on 15/07/2018 - 08:48
    +1

    Done it. Let's see how that goes. Thanks OP.

    • jpwagga on 17/07/2018 - 15:23
      +2

      Transsaction has not been tracked so far.
      Shopback rep, can you help?

  • Store Repgotyourback @ ShopBack AU on 15/07/2018 - 08:51
    +2

    Hey guys,

    Just a note that this cashback offer cannot to be combined with other offers (this means no coupon/referral codes at all)! 1 subscription per household. You will need to pay for your box in full, and below is a list of plan prices.

    Plan For Number People/Recipes Price
    Veggie Plan 2 People, 3 Recipes $69.65
    Veggie Plan 2 People, 4 Recipes $91.95
    Veggie Plan 4 People, 3 Recipes $124.95
    Veggie Plan 4 People, 4 Recipes $154.95
    Classic Plan 2 People, 3 Recipes $69.65
    Classic Plan 2 People, 4 Recipes $91.95
    Classic Plan 2 People, 5 Recipes $109.95
    Classic Plan 4 People, 2 Recipes $91.95
    Classic Plan 4 People, 3 Recipes $154.95
    Classic Plan 4 People, 5 Recipes $189.95
    Family Plan 4 People, 3 Recipes $109.95
    Family Plan 4 People, 4 Recipes $139.95
    Family Plan 4 People, 5 Recipes $159.80

    HelloFresh Terms and Conditions
    HelloFresh Delivery Areas

    • CyberMurning on 15/07/2018 - 09:45

      Really? So basically up to $159.80 worth of food, free including delivery? No string attached, no automatic plan subscription etc?

      • mejutty on 15/07/2018 - 09:54

        $189 Classic Plan 4 People, 5 Recipes

        • CyberMurning on 15/07/2018 - 09:58

          Ok didn't see that. Yeah want to know all the usual t&C, that's a lot of dough on stake here

      • Pecan on 15/07/2018 - 10:17
        +3

        Taken from the Shopback website: Cashback is payable for new customers only. Valid on Classic, Family & Veggie Boxes only and ongoing subscriptions.

        So to be safe, you would need to keep receiving deliveries for another 3 weeks at full price until the 30 day mark has arrived and the cashback paid to you.

        I think I will pass.

        • Leedian on 15/07/2018 - 10:23

          Yea was gonna say this, looks like you need to keep the subscriptions until you get the cashback?

        • INFIDEL on 15/07/2018 - 10:28
          +1

          Could put on hold for weeks.
          I'm waiting for get better feedback before ordering.

        • Leedian on 15/07/2018 - 10:31

          Can OP clarify this?

        • CyberMurning on 15/07/2018 - 10:47

          So buy 3 weeks get 1 week free then.

      • Store Repgotyourback @ ShopBack AU on 15/07/2018 - 10:38
        +7

        Let us clarify this with HelloFresh - please bear with us as we might not get a response till tomorrow, but we'll get back as soon as we can.

        • tsuitenaishoujo on 15/07/2018 - 15:26
          +4

          Any update from HelloFresh, Store Rep?

          I clicked on the deal and once on the Shopback page, the top HelloFresh deal states:

          HelloFresh
          HelloFresh 100% Cashback on your 1st box
          Cashback is payable for new HelloFresh customers only. Shop now and activate cashback instantly.
          Expires in 2 days

          While the bottom deal states:

          Get cashback when you shop via HelloFresh - Only for New HelloFresh Customers
          Cashback is payable for new HelloFresh customers only. Valid on Classic, Family & Veggie Boxes only and ongoing subscriptions. Shop now and activate cashback instantly
          Ongoing

          Are the two deals different?

        • CyberMurning on 15/07/2018 - 15:50

          @tsuitenaishoujo: must be same. Ok better wait till Monday maybe the hellofresh ceo isn't working on weekends

        • Store Repgotyourback @ ShopBack AU on 15/07/2018 - 18:04

          @tsuitenaishoujo: Hey tsuitenaishoujo,

          No updates yet - it is looking like we will get an answer tomorrow.

          As for the deals you see - you can click on either one to get 100% cashback during the offer period.

        • cooni on 16/07/2018 - 10:21

          @gotyourback: Any updates yet? We can order 1 Classic box for $189.95, receive it and cancel the subscription and we get the full amount cashback?

          Edit: lol you replied 59 seconds ago.

      • Store Repgotyourback @ ShopBack AU on 16/07/2018 - 10:20
        +6

        Hey everyone! Feel free to cancel your subscription if you like - but we'd recommend doing that only after you've received your first box.

        • tawar on 16/07/2018 - 11:15

          it's ambiguous, so can we still get the cashback after cancelling within 30 days?

        • Store Repgotyourback @ ShopBack AU on 16/07/2018 - 11:18
          +3

          @tawar: Yes you should still qualify - just don't cancel your first box.

        • Leedian on 16/07/2018 - 23:21

          Edit: nvm, deal is almost gone :p

        • NoDiggerty on 17/07/2018 - 00:30

          @gotyourback:
          Can you give us anything firmer than should?

        • Store Repgotyourback @ ShopBack AU on 17/07/2018 - 23:54

          @NoDiggerty: Not sure how to word this better, but as long as you have your first box delivered you are eligible for cashback. As such, we would recommend only cancelling your subscription after you've received your first box.

        • Pecan on 26/07/2018 - 17:42

          @gotyourback: Can you please offer an explanation as to why my claim has a "Rejected" status on it even though I have had my first box delivered and my subscription is still active even??

        • CyberMurning on 26/07/2018 - 17:43

          @sTon3r: I really tempted to just cancel. My box will come in this weekend Sunday morning maybe still possible to cancel tomorrow.
          Less headaches in life. Priceless

        • Pecan on 26/07/2018 - 17:44

          @dragonindespair: It's too late isn't it? I reckon your cc has already been charged.

    • algb3 on 15/07/2018 - 10:16

      Do I still get the full cashback if I modified what box I got?

      • Store Repgotyourback @ ShopBack AU on 15/07/2018 - 10:39

        Hey algb3,

        Yes, this should be okay.

  • 0 jingle 0 on 15/07/2018 - 09:36
    +1

    I just took a $35 cashback a few days ago :(

    • padman on 15/07/2018 - 11:26
      -2

      Create a new account?

  • CyberMurning on 15/07/2018 - 09:44

    Everything comes in one time delivery or?

  • mejutty on 15/07/2018 - 09:45
    +4

    So are you needing to sign up to a subscription or is a once off order (place order then cancel auto renew) qualify for the cashback?

  • anonymoususer on 15/07/2018 - 10:24

    So can we just order and then cancel payments for them via paypal?

  • death24 on 15/07/2018 - 11:05

    I just moved into a new rental house. I saw the previous tenant had a Hello Fresh box in the kitchen during one of my inspections. Does this mean I won't be eligible for this, since it won't be the first time someone with this address has ordered from Hello Fresh?

    • Lukian on 15/07/2018 - 11:16

      It should be okay as long as the name is different

      • jwsc on 15/07/2018 - 16:49

        Really? Because I have a friend who wasn't able to get a first box discount because his housemate had ordered one a few weeks earlier and because they had the same address, it was deemed to be the same household…
        OP - can you please clarify?

        • Lukian on 15/07/2018 - 17:37

          OP is not a rep. Anyway death24 should have a tenancy agreement (hopefully) with move-in date dated after the last order to that address.

    • jwsc on 16/07/2018 - 10:40

      Sorry my bad. Store rep then, can you please clarify.
      Because showing a tenancy agreement may be a bit much imho and what about those informally subletting?

    • Store Repgotyourback @ ShopBack AU on 16/07/2018 - 10:45

      Hey death24, still should be okay as the name is different (as Lukian has pointed out).

  • mysterytal on 15/07/2018 - 16:27
    -1

    I've had Hellofresh many times before.

    Be aware that it is NOT an easy process to cancel. I've not found a more difficult cancellation process.

    If you fail to cancel correctly and do not have the funds on your prepaid debit card (which you should only ever be using for online transactions) then they will still deliver anyway and send you an invoice which if unpaid is sent to debt collectors who will harass you for payment for many months until they eventually give up.

    The food is great, the recipes are easy to follow. I would recommend them just be aware it's not easy to cancel.

    • CyberMurning on 15/07/2018 - 16:31

      ah… i know they are similar like mealpal. difficult to cancel…….

      • ChillBro on 15/07/2018 - 22:15

        Cancelling mealpal is just a few clicks now. They used to require email confirmation but not anymore.

    • Lukian on 15/07/2018 - 17:39

      prepaid debit card (which you should only ever be using for online transactions)

      All credit cards have zero liability protection. shrug

    • Elijha on 15/07/2018 - 22:29

      I don't remember it being difficult at all to cancel my hello fresh (I only did so because I disagree a trail and it was good but I decided I preferred Dinner Twist).

    • MeesusEff on 16/07/2018 - 12:33

      It says in the 'support' section that all you needed to do was login and cancel subscription in the settings? Does that process not work? Was thinking about giving this a go… but not at $110 p/w lol

  • Tyrx on 16/07/2018 - 21:19

    Rep, do you know when this cashback deal expires? Considering the history of HelloFresh when it comes to deals like this, I'd rather let other people be the guinea pigs with $189…

    • CyberMurning on 16/07/2018 - 21:22

      hey im in the middle of registering/ordering, and now a little bit worry. what history?
      wow delivery from 02am to 07am on sunday? hope they do deliver!

      edit: there are 2 deals, one with 100% cash back exp this midnight the other one says ongoing so….idk

    • Store Repgotyourback @ ShopBack AU on 16/07/2018 - 22:58

      Hey Tyrx, this expires in an hour.

  • Pecan on 17/07/2018 - 09:08

    Has anyone got their tracking confirmation email?

    • CyberMurning on 17/07/2018 - 09:28

      not yet but it is showing on the shopback activity that i clicked hellofresh (twice!).

      • jpwagga on 17/07/2018 - 15:26

        Nope. It's in my clicking history as well but no tracking.

    • Store Repgotyourback @ ShopBack AU on 21/07/2018 - 18:35

      Hey sTon3r,

      Please see this comment.

  • CyberMurning on 18/07/2018 - 11:06
    +3

    and already 2 days since i made the purchase. no tracking only click history.

    REP, can you help? thanks.
    edit: done the chatting, here is their response:

    We are aware of the tracking with HelloFresh and HelloFresh is checking on it
    Do give us a week to push the orders after confirming with HelloFresh, if the order is not up by next week (25th July), do submit the missing cashback : www.shopback.com.au/account/missingcashback and we will send to HelloFresh accordingly.

    • Pecan on 18/07/2018 - 11:56

      Thanks for sharing.

    • MeesusEff on 18/07/2018 - 16:43

      I ordered on the last day of the offer and my delivery is meant to be for this coming Saturday, by the time 25th July comes along, they would have charged me for my next box already :/

      • CyberMurning on 18/07/2018 - 17:10

        Well nothing you can do now.
        Pray and get ready to lodge complain to ACCC if comes to worst.

        Amen!
        Hey you may be able to change delivery date quick log in and try

        • MeesusEff on 18/07/2018 - 17:20

          I tried but it wouldn't give me the option to change the week, only to change the delivery days 🧐, I think they said they'll charge on Thursdays. Feels like this was a little bit bait and switch if nothing by 25th..

        • askbargain on 18/07/2018 - 17:23

          @kza2610: Pause future deliveries.

        • CyberMurning on 18/07/2018 - 17:47

          @kza2610: nah, they shopback is big company from Singapore I'm sure they will work this out.

      • renarune on 18/07/2018 - 21:15

        Same as you. I'd set delivery for this Saturday but I changed to Wednesday. The delivery calendar suggests first delivery would be next Wednesday (not showing anything for this Saturday) so hopefully that's done it.

        The email from HelloFresh said the cut-off time for changes is Wednesday 11:59PM so if you do want to change the day then you have to do so tonight.

        • MeesusEff on 18/07/2018 - 22:06

          Ahh I'm in WA, so my cut off was yesterday 😑, guess I'll pause after getting the first box

  • vegemite2008 on 18/07/2018 - 12:34

    Hi, same issue here, appears in click history but no tracking. Thinking of cancelling the order unless REP can guarantee the cashback…

    • CyberMurning on 18/07/2018 - 13:56

      Lucky i set my first delivery for beginning of August. so still have time to cancel.

    • dono2 on 18/07/2018 - 21:41

      I'm the same, registered my click on 15th and nothing else as of today

    • Store Repgotyourback @ ShopBack AU on 21/07/2018 - 18:34

      Hey vegemite2008,

      Our apologies for this, please see this comment.

      Rest assured that we will be chasing things up with HelloFresh to ensure you get your cashback.

  • vegemite2008 on 19/07/2018 - 23:37

    I am confident that Shopback will deliver on their promises of a 100% cashback.

    They are working hard to be better than cashrewards and I have to admit that I tend to use shopback more than cashrewards.

    However, I am sure that most customer would use Cashrewards in the future if Shopback fail to deliver on their promises.

  • cooni on 20/07/2018 - 10:49

    Have ordered (on 16/7), money taken from my credit card, delivery coming tonight.
    Not yet tracked in ShopBack.

  • tsuitenaishoujo on 20/07/2018 - 15:56
    +3

    Ordered on 16/7, delivery for Sunday AM.

    Still not yet tracked even though Shopback site says that it can take up to 48 hours to be tracked so I have lodged the investigation yesterday. Sad that REP has gone quiet since the deal expired and not respond to the concerns of the above posters.

    • dono2 on 20/07/2018 - 17:37
      +1

      i agree pretty poor form as he was replying all the time when the deal was live

    • Store Repgotyourback @ ShopBack AU on 21/07/2018 - 18:31
      +1

      Hey tsuitenaishoujo,

      Our apologies for that - we have been in contact with HelloFresh and tracking issues have been identified. Rest assured we are doing our best to ensure you get your cashback and are working on all missing cashback claims as quickly as possible.

      • tsuitenaishoujo on 26/07/2018 - 22:35

        My cashback was rejected!! Very disappointed, Store Rep!! Was this a con from the beginning?

        • Store Repgotyourback @ ShopBack AU on 26/07/2018 - 23:00

          Hey tsuitenaishoujo,

          This is a technical issue so please disregard the message. We are not trying to con anyone - we can assure you that you will get your cashback once we have confirmed transactions with HelloFresh.

  • cooni on 21/07/2018 - 14:56
    +1

    @gotyourback: Hello? No tracking. Have been charged and received my box.

    • Store Repgotyourback @ ShopBack AU on 21/07/2018 - 18:32

      Hey cooni,

      Our apologies but there have been tracking issues during this promotion (see below).

      Rest assured we are striving to make sure everyone gets their cashback.

      • MeesusEff on 21/07/2018 - 20:26

        I submitted my ticket, but the Shopback acc I used was my husband's but Hellofresh was under my email, is that going to be OK?

        • Store Repgotyourback @ ShopBack AU on 21/07/2018 - 22:52

          Yep that's fine.

  • MeesusEff on 21/07/2018 - 18:03

    Have submitted my ticket :(

    Hi there,

    We noticed that you clicked out through our HelloFresh page during our 100% Cashback sale between Sunday 15th and Monday 16th July.

    We’ve identified a sales reporting issue with HelloFresh, meaning that purchases between these dates may not have successfully tracked to your ShopBack account. During this time, you may have made a purchase through HelloFresh to receive 100% cashback on your first ingredient box. Not to worry, we’re here to help!

    If you have yet to still receive your cashback tracking notification, please submit a missing cashback claim using this form, or write in to [email protected] with your HelloFresh order confirmation email if you haven’t already yet). It is important that the Order ID is recorded in the email to help smoothen the claim process.

    We sincerely apologise for the inconvenience caused. We are working hard to answer all your queries and resolve missing cashback claims as quickly as possible. If you are eligible for cashback, we want to ensure you receive it!

    If you have any further enquiries, please don’t hesitate to send an email to [email protected] as our customer service team will be more than happy to assist.

    Thanks for your patience,
    The ShopBack Team

  • vegemite2008 on 21/07/2018 - 20:56

    I received my HelloFresh delivery today.

    Just hope I will receive my cashback as well.

    Would be happy to continue to subscribe to HelloFresh if the cashback will be honored.

    Have to wait and see.

  • Rahyne on 26/07/2018 - 16:26
    +2

    Just checked my claim and it has been rejected. I have sent an email for follow up. Anyone else had their claim rejected or approved? - Not Happy! Don’t know what to do now. Ordered at full price when could have used a discount code for either $50 off or 40% off first order

    • Pecan on 26/07/2018 - 17:34
      +1

      Just came on to say the same thing, my claim has been rejected also.
      @gotyourback - please explain???

      • dono2 on 26/07/2018 - 18:17
        +1

        my claim was rejected to…. this sounds like a con job

        its never this hard to get a cash back, store rep care to add anything????????? very unhappy

        • Store Repgotyourback @ ShopBack AU on 27/07/2018 - 00:15

          Hey guys,

          Apologies for the confusion, but please disregard it if your claim has been rejected (technical issue). We will be sorting out with cashback crediting soon.

    • jpwagga on 01/08/2018 - 09:56

      Yes, been rejected here as well.

      • MeesusEff on 01/08/2018 - 21:48

        Did you send another email asking them to reinvestigate yours? Not sure if I should, or just leave it and hope it gets sorted

        • jpwagga on 04/08/2018 - 21:36

          Yes I have. No reponse so far.

        • jpwagga on 08/08/2018 - 10:42

          Have you received any news? Nothing here…

        • MeesusEff on 08/08/2018 - 10:53
          +1

          @jpwagga: nope, still rejected status and no response to email. I didn't even get my Groupon tracked from Sunday… At least tightarse always responds quickly..

        • Store Repgotyourback @ ShopBack AU on 08/08/2018 - 12:00
          +1

          @jpwagga: Hey jpwagga & kza2610, could send us a private message with the email addresses linked to your ShopBack accounts?

          We'll chase up your queries.

        • jpwagga on 10/08/2018 - 15:17

          @gotyourback:
          Mine comes up as pending now.
          Thanks for chasing it up!

  • CyberMurning on 26/07/2018 - 16:29

    just submitting claim… not happy, what 90 days????

    Missing Cashback
    Thank you very much.
    We have received your request. Merchant's investigation process into your case could take up to 90 days, as Merchant might have to investigate many things (e.g., cookie traces, Google Analytics data) to verify the marketing channel you came from.

    You will be informed of the investigation results in no later than 90 days.

    • Rahyne on 26/07/2018 - 16:31

      Mine was done within 4 bus days however was rejected

      • CyberMurning on 26/07/2018 - 17:36

        I don't get it it. The click activity is there, order number is there. Should be easy to compare those two, right?

        • Rahyne on 26/07/2018 - 18:37
          +2

          You would think so. Funny thing is my claim was rejected the day it became to late to cancel my box. Seems quite dodgy!

          Edit * sent email asking claim to be reviewed and it has now been accepted!

  • askbargain on 26/07/2018 - 21:32

    Mine was rejected as well. @gotyourback ?

  • Store Repgotyourback @ ShopBack AU on 26/07/2018 - 22:58
    +3

    Hey guys, apologies for the confusion but please ignore the rejection message you might have received for your missing cashback entry - we will be fixing the issue and crediting accounts with cashback very soon.

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