eBay Suspended All My Accounts

It really happened. Yesterday I used $200 gift card bought from ebay uk on my new account on ebay au with 15% off.
And today all my eBay account, including my main account got suspended. It turns out I had made 17 accounts and my wife accounts is suspended too.
I am not sure if i will get my items or if I will get my main account reopened as it still has giftcard credits.
Damn it sucks to be me. I just talked to customer service and they are not reopening my account.

Any advice? I would at least want one account to be used for eBay purchases. May be i have to move to another place and change my legal name :(

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Comments

  • +90 votes

    So you opened multiple accounts to get new subscriber discounts? Then you wonder why you were blocked. New address and new details will be the only way. What comes around goes around.

    • +29 votes

      I don't think he wonders why, I think he wonders how to get the decision reversed. And if what comes around goes around, you can expect to receive an I-Told-You-So next time you have a problem and come looking for advice.

      • +16 votes

        This isn't "a problem". This is "OP reaping the perfectly predictable consequences of his actions". Something akin to: "I was speeding because I always do, got caught, fined, lost points, how do I reverse it?"

        The appropriate reaction is pretty much what Dedbny wrote.

        • -11 votes

          You are absolutely right.

          But… So what?

          Ebay lays down rules, there are predictable consequences if you break those rules by easily discoverable means, but how is it logical to surrender to those consequences if there are ways around them? And how are you or Dedbny serving this community by spreading a message that people deserve their fate and should give up and accept it?

          This is a money saving website, and it often explicitly encourages rule breaking in the pursuit of a bargain. I think its a bit hypocritical to have deals that say 'create a second ebay account to claim this offer, its easy!' and then when you encounter issues hits you with 'Ofcourse you got caught! You broke the rules doofus! Suffer in your jocks!'

          Now I'm not saying ozbargain has any sort of duty to help these people, that'd be going to far. I think the rules are fairly straight forward and you break them at your own risk. But at the very least, if you don't have anything of value helpful to say, you can stay out of the conversation.

          Ps For the record, I almost never speed, but if I was caught, I absolutely would try and get out of the fine. What idiot wouldn't?

          • +6 votes

            @outlander:

            Ps For the record, I almost never speed, but if I was caught, I absolutely would try and get out of the fine. What idiot wouldn't?

            Let's run with the analogy because it's simpler. Sure you would try to get out of it, but you certainly couldn't complain as if it wasn't your fault in the first place, and/or that you're somehow entitled to get out of it. And I'd hope you wouldn't be somehow surprised or shocked that you got a speeding fine after you're caught for speeding. Unlike OP who says:

            It turns out I had made 17 accounts

            As if he wasn't the one who made them… or

            I didn't expect them to ban my main aus account.

            Haha, again - caught speeding but not expecting a fine? Or

            I actually learned all this from ozbargain posts to make multiple accounts..

            But apparently he stopped reading before the part in basically every thread that warns you you can have accounts suspended if you make too many or are caught.

            I don't care that OP wanted discounts or bonuses, or committed fraud, or wants to escape the consequences. I object to OP thinking that apparently what he did was risk-free, and acting all surprised that there are consequences at all.

            •  

              @HighAndDry: Yeah I guess I can understand that. I've grown up around complainers, so my threshold for complaining is pretty high. To me his attitude came off more as a 'Well this blows.. oh well, what can I do to limit the damage?' but I can see how it could be interpreted differently.

              • +2 votes

                @outlander:

                'Well this blows.. oh well, what can I do to limit the damage?'

                Oh yeah, if it was that I can understand. I agree with you - no good lying down and just taking it if you can do something.

              •  

                @outlander: There is no advice as EBAY has enforced their guidelines. In order for the whole Ebay system to work it needs to run it fairly. Its Ops like this that kill it for others. Do we want Ebay to stop offering discounts. 17 accounts. Anyway no harm. Others have given some other tips as to what could happen.

          • +1 vote

            @outlander: I'm one of those idiots - I almost always go over the speed limit and if I was caught, I would never try to get out of it. Price of admission.

          • +2 votes

            @outlander: Next post:

            "I constantly drive 30km/h above the limit while drinking vodka and I was caught today! How do I get out of it"

            No son, no one is gonna help

          •  

            @outlander: "This is a money saving website, and it often explicitly encourages rule breaking in the pursuit of a bargain."

            Based on this logic can I say I robbed a bank so I didnt need to spend my own money (saving money!)? When I get caught can say "I am an Ozbargainer, your honor, they told me to do it." I can see that going well.

    • +5 votes

      $5 FREE code from last deal used 17 times per account = $85 of FREE stuff plus a bonus BAN!

  • +2 votes

    For eBay to have cancelled your accounts you have obviously beached their operating guidelines on one account. When they suspend the offending account they are likely to suspend all associated accounts.

  • +12 votes

    Thanks for entertaining informing us. How much gift card value did you lose?

  • +92 votes

    It turns out I had made 17 accounts…

    Why do you sound surprised that you've got 17 accounts? Didn't you create those accounts yourself?

  • +60 votes

    Sorry, but this doesn't sound like a concern for ordinary users and is a pretty clear breach of terms and conditions.

  • +33 votes

    I had made 17 accounts and my wife accounts is suspended too.

    This sounds like you guys were operating an elaborate scam. If you guys did then good on eBay for shutting it down.

  • +1 vote

    That's alot of accounts. How do you remember your passwords?

  • +20 votes

    Does the total of 17 banned/suspended accounts also include this one banned last August?

    • -21 votes

      No, cause that was UK account. I don't care about that UK account. I didn't expect them to ban my main aus account.

      •  

        Even though you don't care about some accounts, you can't just forget about them. You need to close them, before opening new accounts. Most companies are quite happy for you to open a new account, if you have left ie. Closed account, then come back to them again (needing new account then of course).

      • +1 vote

        You already had an account suspended, and you kept breaking their rules? Com'on, what did you expect was going to happen?

  • +1 vote

    This is why I stopped buying gift cards via eBay UK websites. Not worth the risk. Also closed all my additional eBay accounts.

    • +1 vote

      The gift card can be redeemed on any account. To protect yourself, use differs t details for the UK account since you don't need a delivery address. When you redeem a card try to spend the full amount in one transaction or the credit left over stays in your account.

  • +5 votes

    turns out I had made 17 accounts.

    I don't know why some are hassling you as if you did anything majorly wrong or unethical .
    OP was just chasing a bargain, in the ozbargain spirit. And many deals posted here are requiring VPN to make account overseas etc. Most recent one I recall was from chibot where I had to put my details as an address overseas (I picked dominos or pizza hut, Googled address), so as to get WWE network free for 3 months.
    It certainly is quite common for certain deals posted to create new account and/or account listed in another country (and sometimes even have to use vpn to 'fake' being in the other location).

    turns out I had made 17 accounts

    Anyway, hindsight is 20/20 (somewhat, as Im not 100% this is the issue) . But if create several accounts like this in the future, be sure to close the accounts, then open new account that way you don't have 17 accounts at same time (clearly a reason for them to flag your accounts) .
    I have had more than 17 PayPal accounts. All with my details (giving false details for banking might likely be unlawful). I remove card linked, then close account. Then PayPal even tells me explicitly, sorry that you are leaving, you are welcome to come back (obviously need new account then) any time.
    So make sure you never have several ebay accounts open at the same time, close the old ones .

    Not sure how you could proceed now, maybe ebay will allow you back after a year . Maybe they won't officially allow you back after 1 year (but just try anyway).

    Whatever is lost on that gift card, whatever amount you can't use, you could request it in a new gift card, and give it to a friend to use (a friend with 1 account).

    • -4 votes

      I should have closed the account. The gmail trick to make multiple account made it so easy and i completley forgot about it. Also, i was hoping to be targeted for those targeted deals. I will be happy, if like you said they would give the gift card credit back to an account. The customer support told me to contact paypal to get my refund but the thing is i didnt use paypal. I bought $194 worth of stuff and had $5 left. All my orders has been cancelled by ebay.

      •  

        Good luck mate!

      • +1 vote

        I think you will find your $194 worth of stuff will still be shipped, so you will only lose the $5 remaining, which by the sounds of it you will be still in front. Kiss the $5 goodbye and move on. You could also probably reverse the charges on your credit card through your bank if that works better.

      • +1 vote

        I bought $194 worth of stuff and had $5 left. All my orders has been cancelled by ebay.

        Get your money back that you paid for the giftcard then. Since all your $194 worth has been cancelled. The "$5 left" will be cancelled also, once you get refund on the giftcard .

        Just do chargeback on bank card you paid for the $200 giftcard with.

        I thought you had already spent some of $200 gift card, and items were received or on their way. Since haven't spent anything of the gift card, just do complete chargeback and get full refund of what you paid, through bank.

        • -1 vote

          I will wait for a week to see if the items get delivered. I had bought $400 worth of giftcard from ebay uk and that account is also suspended. And i got confirmation that the ebay gift card order was cancelled. Basically all the orders from my different account has been canceled . These orders were as far as 2 months ago. Most of those items were already delivered. I dont have any ebay account now to check if the giftcard has money in it or not. Thanks for the tips

    • +10 votes

      Opening fake accounts to get the $5 new member bonus might not be policed under the law, but that doesn't make it legal. By majorly wrong, yes it's grounds for instant account banning and small time fraud. OP knowingly took their chances and got caught.

      • -3 votes

        What are you smoking? Only things that have been banned by law are illegal (the law is a blacklist of things not to do, not a (profanity) whitelist of things you can)!

        • +7 votes

          OP lied to eBay by representing he was a new customer when he wasn't, in order to get a benefit. That's the literal definition of fraud.

    • +10 votes

      I don't know why some are hassling you as if you did anything majorly wrong or unethical .

      He did though. Creating multiple accounts to avoid buying limits, policies etc. is against eBay's Terms and Conditions that you agree to by signing up and using their service. eBay took the appropriate and correct action in dealing with this by terminating the accounts.

      • +18 votes

        The point is that similar behaviour is encouraged in popular OzBargain front page deals on a nearly daily basis.

        •  

          Yeah that excuse will hold up well with eBay.

          "I made 17 accounts because OzBargain's community told me to".

          That's no excuse for breaking the rules. You get what you deserve if you break them.

          • +30 votes

            @Clear: I agree but that wasn't my point.

            OP did wrong by eBay standards but not by OzBargain standards. It seems this sort of thing is encouraged here as long as you don't get caught, and when you do they suddenly turn on you.

            The posters of these deals are often celebrated around here.

            • +13 votes

              @tranter:

              OP did wrong by eBay standards but not by OzBargain standards.
              The posters of these deals are often celebrated around here.

              Very true. Just have to look at ozbargain front page right now. A 'deal' for 50% off netflix by faking account in Argentina using VPN to trick the system into believing you are actually im Argentina.. This 'deal' has about 900 plus votes, yet many people are turning on OP here for making UK ebay account to get cheap ebay gift cards.

              • +5 votes

                @Chewybacca: There were also a lot of "new amazon accounts $20 off" posts last year. I only used it twice myself but this behavior perpetuates everywhere on OZB.

                •  

                  @fishball: Used it 26 times myself in conjunction with 2 bags of mega blocks for $10 ( they counted as $30) plus buy 2 get 1 free xbox games.

                  I was paying $20 for 4 games nd 2 bags of blocks delivered.

                  Then i started buying 6 bags of blocks for $30 delivered and onselling blocks for $12 a pack to pay back all my costs lol.

                  Kept 14 bags for neice nd nephew to play with though.

              • +2 votes

                @Chewybacca: Maybe new policy should apply, no more those deal should be posted in here.
                It sort of like encouraging people to do this sort of thing. Then when the problem arises we all turn our back and saying those people deserves to be punished.

            • +2 votes

              @tranter: Those targeted deals will lure you to create multiple accounts.

            • +4 votes

              @tranter: My point still stands and is correct. If you violate the eBay terms and conditions your accounts may be terminated. What OzBargain encourage is irrelevant (some posts even warn you) and not a valid excuse for breaking the rules. Right?

              It's like speeding because everyone else does. Sure you can do it, but don't complain to the officer and say "everyone else does it". It's not going to hold.

              Evidently a few people disagree and think you should break rules without consequences. Each to their own I guess.

              • +4 votes

                @Clear: Like I said already I agree with you but I think you have misunderstood the general gist of those responding to your comments.

                You initially responded to somebody making a point about the OzBargain spirit.

                You are a prominent member of OzBargain and I think we all have to be honest and acknowledge what is promoted and encouraged here in the 'spirit of OzBargain' and take some responsibility for that.

              • +1 vote

                @Clear: I agree with you that he violated the eBay terms and conditions and the consequences of that are all his ebay accounts are now suspended, which also causes him losing all his eBay gift cards and credits.
                However, I disagree with what you are saying about the community.
                Do not underestimate the community influences.
                You shouldn't be giving examples like this. Not the "everyone else does it"!
                The reason why there are rules and policies in a forum or website is that the impact and influences from a group of people can cause huge consequences.
                Having people encouraging this sort of stuff going on in here and then having another group of people stabbing his back doesn't sound right to me.
                Like I said I believe new rule and policy should be applied in here to reduce the influence of encouraging people to get across those restricted lines.
                Causing too much conflict in here.

                • +3 votes

                  @adamchan: A good portion of the community encourage people to create multiple accounts to take advantages of offers while a minority of those people also say that it can result in your account getting suspended. There should be a compulsory warning given on all of these posts I think.

                  • +3 votes

                    @Clear: That's what I am thinking too.
                    Hence banning those targeted deal maybe not the right thing for everyone.
                    So, yeah having warning and signage is a good idea to reduce the influences.
                    Ozbargain's back will also be covered, so no one can put the blame on it.

              • -1 vote

                @Clear:

                It's like speeding because everyone else does. Sure you can do it, but don't complain to the officer and say "everyone else does it". It's not going to hold.

                No one was making an excuse, not even the OP, so get your facts straight.

            •  

              @tranter: True. You're not wrong until you get caught.

              When you get caught, don't whinge at here, just suck it up, coz you already know the consequence beforehand.

        •  

          Encouraged with the caveat that if you get found out, you can lose the account and to expect that. OP is apparently surprised and shocked that his accounts were blocked.

          •  

            @HighAndDry: Perhaps you should take some of your own advice, as the OP didn't display any of what you've described:

            Okay, some of you need to work on your reading comprehension.

            Don't agree with someone simply because they spend as much time gallivanting in the Forums as you do.

            •  

              @Lorindor:

              as the OP didn't display any of

              OH FOR (Profanity) SAKE, NO ONE IS SAYING HE DID. Here's the exchange, simplified:

              Flanders: I don't know why some are hassling you as if you did anything majorly wrong or unethical .

              Clear: What OP did was wrong and unethical.

              Tranter: But OzBargain told him to do it.

              Clear: That's not an excuse.

              Clear was disagreeing with Tranter, not with OP.

              • -1 vote

                @HighAndDry: Tranter was trying to say that certain members/deals on OzBargain directly encourage the exact behaviour which put OP in their predicament, no one was saying it was an excuse - therefore it's irrelevant for Clear to point out.

                •  

                  @Lorindor: How are you failing to basically miscomprehend a schoolyard level exchange?

                  Clear: OP did something bad.

                  Tranter: OzB told him to.

                  Clear: That doesn't matter.

                  This is called a conversation by the way, because by your logic, Clear didn't mention why OP did what he did, only that OP's actions were wrong. So "therefore it's irrelevant", to borrow your wording, for Tranter to point out that OzB told OP to do it.

                  • -1 vote

                    @HighAndDry: Looks more like a debate to me, but I guess they skipped that class in your schooling experience.

                    Clear's comment was as relevant as Tranter's, we're all just sharing our own opinions here, so there's no need to get upset or be condescending towards others because someone doesn't agree with yours or another member's views.

                    • +1 vote

                      @Lorindor:

                      Clear's comment was as relevant as Tranter's, we're all just sharing our own opinions here

                      Oh good to know. So what happened to your logic here then:

                      no one was saying it was an excuse - therefore it's irrelevant for Clear to point out.

                      ? Clear was just sharing his opinion, obviously.

                      Not being condescending either, though sometimes it's hard I'll admit that.

                  • -1 vote

                    @HighAndDry: Your summary of the exchange is not accurate.

    • +3 votes

      "nothing major wrong or unethical" like defrauding and using up a company's marketing budget by pretending to be a number of different users rather than a single one?

      If I won lotto and decided to give every Australian $5, and a guy came and presented himself to me as 17 different people to collect $85 instead of $5 is that not amoral?
      (Note here even if you use the same customer details the system still interprets these as new "entities").

      Is it moral just because the targeting abused is a company?

      • -3 votes

        If I won lotto and decided to give every Australian $5, and a guy came and presented himself to me as 17 different people to collect $85 instead of $5 is that not amoral?

        Firstly

        where's my $5??

        Secondly, your argument fails ie. You would be a charity or giving charity then. If you just decided out of kindness to give everyone in Australia $5.

        Ebay is NOT a charity and Ebay does nothing out of kindness

        •  

          No it doesn't out of kindness - it does it to deliver a return to shareholders, and this just happens to provide ancillary benefits like keeping people employed.

          People abusing the businesses promotions detract from both.

          "Businesses exist to make profit so it is okay to rip them off" is not a moral attitude, nor one that makes sense except to the kind of gullible fool that believes in communism.

          Gee my insurer makes a profit so it is okay for me to make a fraudulent claim.
          Gee the local bakery makes a profit so it is okay for me to put my hand in the till when they are not looking.
          Gee the local hairdresser makes a profit so it is okay for me to run out without paying.

          No bud, it is your argument not mine that fails.

          • +3 votes

            @earthy:

            If I won lotto and decided to give every Australian $5, and a guy came and presented himself to me as 17 different people to collect $85 instead of $5 is that not amoral?

            Your argument (which you foolishly and ignorantly continue to whinge and rant about) still fails 'bud' :)

            You compared what OP did, with someone donating out of kindness out of charity, by gifting strangers with money and wanting nothing in return. (Or do you want some favour for $5, in your hypothetical failed arguement ?) .
            Your comparison is what is known colloquially as a "red herring" argument. Red herring is a kind of fallacy that is an irrelevant topic introduced in an argument to divert the attention from the original issue (which the original issue, in this case, is OP buying gift vouchers with UK account, probably through a popular deal here, and then having account blocked and ebay possibly taking part of his gift voucher from him).

            Now explain how your irrelevant arguement regarding if you won the lotto and gave away $5 each out of kindness (something you would never do) tell me how this is possibly the same or even similar to what this thread about OP's circumstance ?

          • +3 votes

            @earthy:

            No it doesn't out of kindness - it does it to deliver a return to shareholders, and this just happens to provide ancillary benefits like keeping people employed.

            Spare me. Let's not pretend like eBay is going out of business any time soon, and you're comparing local Aussie businesses to a worldwide billion-dollar company, which doesn't really hold up your argument too well.

            You also neglect to keep in mind that regardless of how a user claims a discount of any kind, they are still using that to buy items and evidently spend money on their site, eBay wins at the end of the day.

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