Pricing error?
$2 Castrol Edge. Click and Collect for ultimate savings mode.
Enjoy.
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Castrol Edge 5W-30 A3/B4 5 Litre $2 (Limit 2 Per Customer) C&C @ Supercheap Auto (Club Plus Membership Required)
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Ldaver01 on 05/03/2019 - 12:40 supercheapauto.com.au (9063 clicks)
Last edited 05/03/2019 - 13:35 by 2 other users
Last edited 05/03/2019 - 13:35 by 2 other users
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@Ten: I got the ready for collection text, went straight in, they said no dice - order has been cancelled and ill get a refund
Why neg?
You 200% knew from start, its a pricing error
Picked up from Cranbourne. They said they were over ordered and weren't too happy to giving my order to me. I was tho
Collected… 😀 Cheers op
Collected. Staff in-store didn't even notice the price.
Collected. Was another person just walking out from the store with 2 also. We gave each other the OZBargain wave.
which store?
Wagga
OMg we need an secret wave!
We have a secret greeting.
You both open your wallets and show each other how empty it is
At that price I'm thinking about drinking it.
With or without ice?
Don't mix oil with water
Can confirm it taste like VB
Collected, North Lakes QLD
Staff definitely know it's in error, there was like 12+ bottles behind the counter.
When I picked up mine there she said they’d had 6 orders and the ones that were confirmed could pick up. Only 1 missed out apparently
Supercheap have just been on the phone cancelling the order (lilydale, VIC)
I have received the sms, cant pick up until tommorrow tho : /
I went into SCA Gregory Hills NSW, staff informed me order is to be cancelled as it was a system glitch. Oh well. It was fun while it lasted. Thanks OP
Thanks OP, collected my 2 bottles :)
Which jerk is this?
https://www.gumtree.com.au/s-ad/carey-park/oil-coolant-liqui…
Price: $200 Negotiable
im going to offer im $1.50 each
That's harsh. I messaged him offering double what he paid. Then asked if he used Cashrewards or paid the full $2 per.
It's Barry, $192 profit, lol…
I comment this guy as well I though he bought 6 and kept 1
seriously…. "I bought it at nearly $80 per 5 ltr "
Yeah. It's one thing to try and score a profit but to add they they paid nearly $80ea? I guess it could all be a co-incidence but the timing is, questionable.
Bastard. People should bombard him with low-ball offers.
These regularly go on sale for $35, so $200 for second hand is a bit much.
I sent him a message asking if he had the receipt, he said he doesnt, and that if I don't like his ad I shouldn't read it. So I asked him how I would know if I don't like it, before I have read it?
He needs more messages like this
Haha nice one, ask him to send some away for an oil sample analysis so you know it isn't used.
lmao the rage
The staff member was about to call me to cancel my order, but I was already at the counter to collect them, thanks OP.
Which store
Did they refuse to give them to you?
It was from SCA Warwick Farm.
And nope, he said I was lucky to be there on time, because he was about to cancel every orders.
Thanks for the heads up, I was going to leave it till next week to pick up from there.
me, too
Pickup refused at store. Those who haven't picked up don't bother going, save your time and fuel.
which store was this at?
Campbelltown NSW. Quite dependent on when staff read communication from HQ. This store has no customer so staff have nothing better to do.
Ring up head office and have a whinge, I had a similar issue with that store in the past. Ditto with Warwick Farm.
@mini2: SCA was quick to cancel the order but after 1.5 hours it still hasn't sent me an email/SMS, called me, or issued a refund. I called customer service and received the standard apology (sorry but unfortunately… computer error… beyond our control) and an estimate 1-2 business days for refund. At least The Bad Guys were quick to send out cancellation emails for their price errors.
"Beyond our control?" What baloney! Their computer systems are 100% within their control and 0% within my control. I am negging this deal because of insufficient communication, the refusal at the counter, the delay in issuing refund, and for telling lies on the phone. I didn't expect them to honour a price error but I have received very poor customer service.
Picked up from Alexandria. Guy there told me they'd had 30 orders already in a few minutes. No resistance in picking up though.
Picked up 10 min ago Brookvale NSW store, guy said 600 bottles got ordered through. They seem to be honouring orders that they already sent out notifications for.
Bloody hope so. Can’t get to my local until 5.15pm, but got the email saying it’s ready
maybe give them a call before you go to confirm
Nah, feel like it’s easier for them to say no over the phone 😂
@ls123: Picked up. Initially said head office said don’t give out the goods. Then I mentioned that I had the ready to collect email, and that apparently they are honouring it for people who got that email. They then just gave me the oil haha.
Doubt it, some people went to collect after getting the text message to be blocked by the staff.
Clicked and collected.
Whew, just managed to get mine click & collect. Guys at checkout gobsmacked at price.
Thanks to daver01 for postingThanks OP, just picked up from store, no questions asked!
Pickup refused at Osborne Park store. They got an email from the head office. Disappointing.
when I picked up there I saw another 2 bottle ready for pick up. These must be yours.
I bet they were. I was too slow :-(
Unlucky, I collected from Cannington store about 10mins ago.
Pickup refused at Osborne Park store. They got an email from head office. Girl read it to me. Apparently we supposed to receive an email from them stating that ordered were cancelled, error, refund, we apologise blah blah blah. Disappointing.
And yes got an SMS and email from them
Surely if they're allowing some to collect they have to honour everyone's?
Yeah just went there to be told they won't release goods.
Another customer before me had the same problem.
Both of us received SMS to say it was ready.These guys are doing a Good Guys with the Xbox One X.
That is kinda BS…fair enough if they haven't yet processed it and said "ready to collect" text message. But if it's already processed and declared ready, I think it's poor form to then mess the customer around.
I agree with this.
Oh please, you took adventure of an obvious pricing error and you expect them to honour it because you already paid and received notification? Spare me.
Totally bad form. Once they confirm it's ready to pick up there's no way out for them. At that point they have accepted a contract of sale.
If they still want to back out they would at least be found liable for damages - your time and cost of getting to their store.
Just picked mine up, at the counter there were over 20 bottles in lots of two with receipts attached waiting to be picked up. Thanks OP!
I just picked up my 2 from Ashfield, and there was a few left for confirmed orders. Anyone non-confirmed will have their order cancelled. Thank you daver01 !!
What do you mean by 'non-confirmed'?
Did they tell you what the head office directive was?
Ashfield said I'm confirmed when receiving the confirmation email … if you don't receive the email expect your order to be cancelled, not sure if that's a HO directive
I have received a confirmation text message to pick up, and also an email saying "Sales order confirmation" and another email with "Your Order has Been Processed" with an invoice attached.
So I could still be cancelled?
So what do we do now? Go to the store to pick up and see if we are lucky or waiting for the cancellation call?
Been more than 1 hour (placed order @ 13:19) and no C&C notification. Not showing in my Order History either… I'm thinking mine won't be honoured. SCA Menai.
No chance. People who walked in with the SMS pickup confirmation are being rejected
Grats to those that got some, rippa deal!
Sold out
Not for the people who have picked up already!!
I picked up 2 bottles…
It wasn't all that hard to get, just order, wait 30 minutes, pick up. Happy :-)
Ordered 2 and got email confirmation ready for pick up.
Use supercheap gift card 8% down to $1.84
Cheers OP
Got SMS went to pick up and didn’t honour. Fair enough. Annoyed they still sent the sms to pick up though. Now I’ve wasted fuel and my time
good if you put a location and state
That is poor form - I'd complain.
Yeah I'd demand an explanation as to why others have received theirs.
I just received a voice mail saying they will honour the order and to come back into the store again….
@ipiok: So strange that other SCA stores are still refusing it. It's like there's no communication at this company.
I am in the same boat. Sent them an angry (still polite) email. I am sure get some sort of generic copy / paste reply if anything.
I am so glad to be alive to see these deals.
Picked up Nundah SCA no problem about 1.30pm (Qld).
Got mine, glad I didn't have to work today :)
Collected mine from Morley Galleria about 11:30am, no questions asked. Great deal OP.
So you knew about the deal before it was posted here?
Morley,WA - WAST. 1130 here was like 45 mins ago.
AWST
it is WA time
@lplau: So I just won't answer the phone. Checkmate.