[VIC] Metro Trains Compensation - Free Daily Ticket (if Used > 10 Days in August & Active >28 Days)

1220

seejay80 on 12/09/2019 - 21:06 metrotrains.com.au (7587 clicks)
Last edited 13/09/2019 - 09:40 by 2 other users

Oops they did it again (or not so to speak)…

Get a free daily ticket but you need to have used a myki pass for more than 10 days in August.

Same again as this deal

Note: at 9:30 AM 13 Sept 2019, it appears to be working now after a few attempts. Metro might have fixed the system glitch

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ymerej on 13/09/2019 - 10:28

I had a similar issue to ppl here. Qualified for the compensation (33 day pass).

Got rejected after trying many times.

complained via "contact us"on the website. They said the claim will be processed manually.
NotBritishorUK on 13/09/2019 - 10:31

I’ve been trapped on a train not moving for an hour and a half now, the least they can do is not reject me!
- bohn on 13/09/2019 - 11:15
  
  If it's a V/Line train you can get a refund for that too ;)
  - FallenZector on 13/09/2019 - 11:21
    
    I think it's the belgrave/lilydale/glen waverley line experiencing disruptions now
    - NotBritishorUK on 13/09/2019 - 12:46
      
      Correct, ended up climbing down a ladder onto the tracks and another to the platform
mitty on 13/09/2019 - 13:41

Yearly pass, approved. Last time round they didn't pay it and I emailed them, apparently some issue and it arrived on my card the next day. so keep an eye out for your credit and if it doesn't arrive, follow it up.
Nost-dc on 23/09/2019 - 10:38

is it just me or is their site broken?