This was posted 4 years 3 months 14 days ago, and might be an out-dated deal.

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Spend $10, Get $5 Credit Back @ Hey You

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Spend $10, Get $5 Credit Back @ Hey You
Go to Deal
DrPotato on 28/01/2020 - 22:18 heyyou.com.au (391 clicks)
Last edited 30/01/2020 - 11:21 by 1 other user
LUNCH105

Couldn't see any deal mentioning this coupon so hopefully not a dupe.
For the next 3 days, HeyYou is giving back $5 in credit for spending $10 on on their app.

Only valid for the emails the code was sent to so possible targeted.

Promotion terms:

Promotional period commences on 00:01 29/01/2020 to 23:59 31/01/2020 exclusive to the email address which has received this offer. Must redeem code LUNCH105. The offer is valid on any one purchase to the value of $10 or more made on the Hey You app. Maximum $15 voucher per person or capped at 3 redemptions. Vouchers earned will be distributed via email on Monday afternoon 03/02/20. The vouchers will expire by 17/02/20.

Dining & Takeaway Instagrampost Lunch Take Away

Related Stores

Hey You
Hey You

closed Comments

  • jv on 28/01/2020 - 23:53

    Couldn't see any deal mentioning this coupon

    Couldn't see any cafes within 5km of me accepting Hey You

    • cheaponos on 29/01/2020 - 00:01

      Move cities?

      • jv on 29/01/2020 - 00:11
        +11

        They're way too big to move.

  • JHoliday on 29/01/2020 - 01:14

    Code works for me, thanks Op

    • NoDiggerty on 29/01/2020 - 05:03

      Did you get the email ?

      • Maxdax on 29/01/2020 - 06:19

        No

        • tenoclockfindu on 29/01/2020 - 09:55
          +1

          Code will work but if you are not targeted, it wont be honoured. I got a notification about a promotion last time and it worked but since I didnt get the email, they didnt honour despite I got a screenshot of the notification. They have very poor customer service.

  • ShouldIBuyIt on 29/01/2020 - 06:33
    +1

    Prefer the skip discounts, at least you get the money back straight away. This is too complicated :-p

    • rookie317 on 29/01/2020 - 09:45

      They work out to be about the same, 33% vs 30%. Skip doesn't apply to coffee though so that's a problem for me.

      • ShouldIBuyIt on 29/01/2020 - 11:04

        Less than 33% is there is a minimum spent condition on the credit back. But I agree why not using both. There is 30% off skip today/tmr. As long as you buy food, you can sneak in a coffee in the order I get the discount too.

  • cisco on 29/01/2020 - 10:19

    Quite unprofessional support team. Used the similar offer last time but never recieved the cash back had to raise a support ticket asking to honour the deal. I wonder how many of us use this deal expecting that we will get cash back automatically but seems like you have to raise a support case.

    • blueyez on 29/01/2020 - 10:54
      +1

      Mine's always been applied automatically

      • Chumly on 29/01/2020 - 11:28

        mine too

    • goosmurf on 29/01/2020 - 12:22

      I did their order on 5 days offer last week and credit was automatically applied.

      Also contacted support about one vendor who had accepted crazy numbers of orders resulting in a 15 minute queue for coffees. They refunded my order and seem to have terminated the vendor's account.

      I'd consider both experiences to be pretty good.

      • zan5hin on 29/01/2020 - 12:26

        That's nothing. With Ritual they had $1 lunches and I had to wait nearly 45 minutes for a souvlaki, it was bonkers to witness 40+ people standing around.

        I added this offer to my order, and it always pays to take a screenshot. The $5 is yet to be added to my balance.

        • powerhammer on 29/01/2020 - 13:22

          Vouchers earned will be distributed via email on Monday afternoon 03/02/20

    • UberIsCool on 29/01/2020 - 17:52

      Don’t think it’s worth the neg. Three times I’ve done this promo I had to request the payment via email but all came through within a few hours after emailed support. I’m happy to have to do that.

  • ToiletKitchen on 29/01/2020 - 16:09
    +7

    I was not targeted, so contacted support and have email proof advising this offer available to all customers. Credit will be applied Feb 3rd in the afternoon, max $15 voucher. If anyone go ahead with this and credit refused, holler at me and I will provide email.

    • blighst on 01/02/2020 - 22:24

      Yo - hmu

      Does everyone get the credit 3rd or do I have to ask?

      • Been on 04/02/2020 - 09:39

        Yo yo,

        HMU up too please, I emailed them and they said it's only available to those who got the email =(

      • ToiletKitchen on 04/02/2020 - 16:23

        Hi All, please see:
        https://imgur.com/28LjfbX
        Hope this helps.

    • PoRKroLL on 04/02/2020 - 10:37

      Can you send me the e-mail? They've refused to provide the credit :(

      • PoRKroLL on 04/02/2020 - 13:40
        +2

        nvm, getting them to delete my account. Coupon should have never been applied in the 1st place to be rejected later.

        Not using them again.

        • ToiletKitchen on 04/02/2020 - 16:23
          +1

          https://imgur.com/28LjfbX

          • PoRKroLL on 06/02/2020 - 09:22

            @ToiletKitchen: Thanks mate, they ended up giving me the voucher after sending them this as proof.

            Poor Romil..

            • ToiletKitchen on 06/02/2020 - 15:22

              @PoRKroLL: Your welcome buddy. Curious to know if Romil was incorrect or Hey You pulling a Nicola Gobbo……..may never know.
              In this day and age, technomology systems should say, hey, coupon not valid for you. If it adds then you are eligible, simples.
              Cheers. Glad I could help.

            • blighst on 06/02/2020 - 16:35

              @PoRKroLL: They rejected me, but I managed to get a $1 coupon (only asked for service fee back)

    • JHoliday on 04/02/2020 - 10:40

      Please can you send me a copy of the email since support are saying I wasn’t targeted and won’t receive the $5

    • pe arl on 04/02/2020 - 12:28

      Could you please fwd me the email too? Sorry!

    • macrow on 04/02/2020 - 12:51

      Could you please send me the email as well

  • armdrags on 31/01/2020 - 03:00

    The referral is not even working. Still showing $0 after applying the code

  • JHoliday on 03/02/2020 - 17:17

    Anyone got their voucher yet?

    • bobbiie on 03/02/2020 - 17:54

      Nothing yet.

      • cache on 03/02/2020 - 18:54

        nothing here either. terms say 'vouchers earned will be distributed via email on Monday afternoon 03/02/20"

        • mrkrazy on 04/02/2020 - 08:54

          Nada here as well… Have sent support an email!

    • blueyez on 06/02/2020 - 13:39

      Yep :)

  • Chumly on 04/02/2020 - 10:19

    No email for me

  • JHoliday on 04/02/2020 - 10:28

    Here we go again indeed:

    ‘Thanks for taking the time to reach out.

    Please be advised that this promotion can only be availed by customers who received the email regarding this promotion.

    I've already checked our system and it seems you did not received this email.

    Rest assured, we still have a lot of promotions coming your way.

    Just stay tuned.

    Regards,
    Arwin’

  • mrkrazy on 04/02/2020 - 21:31

    I got in touch with them and they manually gave me $5 credit through a custom voucher so you might get lucky.

  • JHoliday on 05/02/2020 - 20:16

    Anyone else have luck with $5 manual credit?

    • UberIsCool on 06/02/2020 - 08:18

      The same ‘Romil’ that sent the email above about it being available to everyone wrote to me asking if I got the email and I actually sent him a screenshot from my app that told me about the deal. He never wrote back so no credit yet. Just emailed the email from above, see how it goes.

      • Been on 06/02/2020 - 10:02

        They refused to give me the credit even after sending the email.

        • UberIsCool on 06/02/2020 - 10:27

          I just got mine. It was a battle for $10. It came with a huge email about how it wasnt meant for every one. I replied saying it was 'non-inclusive in nature' haha, and they should aim to reward those users who use Hey You more often.

        • ToiletKitchen on 06/02/2020 - 16:50

          https://imgur.com/a/nE8OjCT
          Pathetic customer service. Admitted fault and refuse to honor promo. Bye Hey You.

          • JHoliday on 06/02/2020 - 18:00

            @ToiletKitchen: Wow you would think they would at least honour it for you given they provided the incorrect advice…

      • ToiletKitchen on 06/02/2020 - 15:29

        Hey that is piss poor. Unless different people with same name(doubt it), they should honor it, and realise they have poor communication/systems/policy/procedure in place.
        I would ask to speak to management, and if not resolved do chargeback on CC and then leave Hey You.

        • UberIsCool on 06/02/2020 - 17:48

          Funny cause an employee with a different name actually granted me the $10 credit. Maybe he was in a better mood.

  • pookyubtch on 06/02/2020 - 16:42

    Maybe we should all change our names to Denis so that we can all get this promotion. lol

  • ToiletKitchen on 06/02/2020 - 16:49

    Update: contacted support again, and guess who responded…….Anyways attached is response. Think it fair to say spread the word and cancel Hey You accounts……
    https://imgur.com/a/nE8OjCT

    • pe arl on 06/02/2020 - 17:06

      What a way to lose customers. Thanks though for giving us a shot with the screenshot.
      Time to close my account and demand a refund of the balance, although I wouldn't be surprised if they say Sorry no can do, read our T&Cs.

      • ToiletKitchen on 06/02/2020 - 17:10

        exactly what I was thinking. Your welcome. I too have $5 credit with them, and responded saying when I do finally use it, expect me to request to close my account, because of this poor customer service. I never got the email in question, hence why I emailed them. Lucky for me I never used it. I think this was just a scam to boost revenue(typical short term vision when in a bit of trouble…..)

  • blueyez on 10/02/2020 - 09:38

    I got my credit automatically :)

  • JHoliday on 11/02/2020 - 10:52

    Anyone not happy with them can pop a review on the Apple/Google App Store or ProductReview.

    https://www.productreview.com.au/listings/hey-you

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