TPG Service is Down for everyone.

TPG seems to be down for anyone using the provider.

https://downdetector.com.au/status/tpg/

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Comments

  • +2

    Thanks for the update.. I was about to call them but noticed even their website was down.

  • +2

    I had problems. Changed my DNS settings to google's and now I'm back online. Not sure if that fixed it but it seems so.

    • Yup. It's a DNS issue. Change DNS settings to Google or CloudFlare and you're good to go.

  • +2

    Could just be their DNS?
    Try switching to a different DNS - e.g. Cloudflare (1.1.1.1) or Google (8.8.8.8)
    People are saying that the DNS is the issue and changing it client-side 'fixes the issue'

    Not with TPG so I wouldn't know

    Edit: Apparently it works

  • Maybe someone accidentally kicked out the cord?

    • +3

      Damn hamster took a day off.

  • Yes it's a DNS outage according to the email they just sent to my workplace.

    Change your DNS to 1.1.1.1 or 8.8.8.8 to work around it. Or just leave it as that anyway :)

    • i read that as DNS outrage.
      I was certainly very miffed when i couldn't connect … but will reserve my 'outrage' for more serious matters

      • We have a lot of business customers with TPG connections, although I guess we dodged a bullet because we use a third party DNS filter.

  • I just reset my modem couple of times, seems to have fixed it.
    Thanks for posting, as it confirmed to me before i called them about it

  • Changing dns fixed the issue. I'm wondering if I need to change the dns again once tpg fix it on there end?

    • +3

      Stay on the new DNS servers to bypass Australia's court-mandated Internet censorship.

  • +5

    Do you know if they have tried turning it off and on?

    • This is tpg you are talking about, of course they havent done that. their tech support is one of the most incompetent of any isps. They will literally ignore what you are saying and just read the script verbatim.

  • No wonder, some streaming sites were broken last night. Even after DNS had changed.

  • Are they down again today?

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