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Dan Murphy's: 20% Cashback on Wine | 15% Cashback on Everything Else (Was Up to 4%, Maximum $30 Cashback per Order) @ ShopBack

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Dan Murphy's: 20% Cashback on Wine | 15% Cashback on Everything Else (Was Up to 4%, Maximum $30 Cashback per Order) @ ShopBack
Go to Deal
Taegukgi on 24/04/2020 - 00:00 shopback.com.au (3456 clicks)
Last edited 24/04/2020 - 19:57 by 1 other user

Flash cashback between 4-8pm AEST.

Pay with 5% off WISH gift cards for further savings!

Terms & Conditions

  • ShopBack must be the last link you clicked in order to get Cashback. If other website links are clicked after clicking through ShopBack, Cashback will not be tracked (E.g. coupon websites and deal websites)
  • Return to ShopBack and clickthrough to Dan Murphy's every time you are making a new transaction
  • Accounts that engage in fraudulent orders/activities to game/cheat the Cashback system will be banned and Cashback forfeited
  • Cashback is payable when you make a purchase with a Dan Murphy's or WISH gift card

Cashback is not eligible for the following -

Promo codes or voucher codes not approved by ShopBack
Payment with any Groupon or other third party promotional offers & vouchers.
Returns, exchanges & cancellations
Purchases through the Dan Murphy's app
Gift card purchases

Referral Links

Referral: random (3993)

$30 for referrer, $10 for referee after referee qualifies.

Qualifying requirements for referee: 1. Made a minimum $20 online purchase (below exclusions apply), 2. Received a minimum $10 confirmed cashback online, 3. Added banking details to account.

Users will need to fulfil the referral criteria within 180 days from referee's sign-up date to unlock cashback.

Exclusions: Any other ShopBack new customer bonus offers; Purchases from Uber, Kayo Sports, DoorDash, Hayu, Accor Hotels, Intercontinental Hotels Group, ShopBack Vouchers (Gift Cards), Woolworths Gift Cards, Circles.Life (list subject to change)

Alcohol Cashback

Related Stores

ShopBack AU
ShopBack AU
Third-Party
Dan Murphy's
Dan Murphy's

closed Comments

  • moo on 28/04/2020 - 18:52

    Seems that Shopback has a whole bunch people which may be able to help with escalations?
    https://www.linkedin.com/company/shopback-com/people/

    Thoughts? :)

  • Gorzy on 28/04/2020 - 19:09

    An update from my earlier comment as I received the following email:

    Thank you for shopping via ShopBack and we hope you have enjoyed your latest purchase with us. Your Cashback has been credited into your ShopBack account.

    Your Transaction Summary

    Date Store Order Number Cashback
    2020-04-28 16:18:40 Dan Murphy's 19.50

    Cashback may not be applicable to GST, delivery, surcharges and other fees. Cashback tracked is an estimation of the final value and is accurate as of Apr 28, 2020 2:35:50 PM. Cashback amount is final upon confirmation, subject to merchant's validation.

    The Cashback accumulated in your ShopBack account shall expire if your account remains inactive (i.e. no successful transactions are made through ShopBack) for a period of more than a year.

    Full 15% has been tracked. At least, this sounds promising!

  • Store Repgotyourback @ ShopBack AU on 28/04/2020 - 20:40
    +2

    Hi everyone,

    Thanks for raising all of your concerns and massive apologies for the multitude issues that have come about. We know how frustrating this is for you all being uncertain whether you'll get your cashback or not.

    We're working with Dan's to identify what caused some people to not get their cashback initially and to implement a fix. As far as we're aware, a batch of orders didn't feed through to your accounts, however we have forced it through and these would have appeared in your accounts this afternoon.

    There's still other bits and pieces that need to be resolved, but we just wanted to confirm that we are very close to having this resolved for all, we'll keep you updated here when this is done. We still need to get to the bottom of everything, so thanks for your patience.

    • BugsBunnyAUS on 28/04/2020 - 20:41

      Thanks for the reply. I'll keep checking my account and hope the cashback shows as pending soon!

    • kickling on 28/04/2020 - 21:02

      @gotyourback

      Only showing as a recorded click right now.

      Do I wait or do I submit a request for investigation?

      • mrbargainhunter on 29/04/2020 - 00:39
        +1

        Would also like to know. None of my 3 transactions have tracked.

      • Store Repgotyourback @ ShopBack AU on 30/04/2020 - 15:48

        We have cleared everything possible now, so if you haven't received any tracking you can submit your info through for investigation.

        • luckylittle on 04/05/2020 - 13:42

          My transaction was not tracked and i submitted the info for investigation, but it was rejected! What is going on Shopback?!?

    • [Deactivated] on 28/04/2020 - 21:09

      Mine still shows rejected even though ShopBack acknowledged that it wasn't my fault. Will check tomorrow again

    • Gonltruck on 29/04/2020 - 09:50

      Was not resolved yesterday afternoon - still waiting for a resolution.

    • F-22 on 29/04/2020 - 10:38

      I received tracking notification now but its for the wrong amount.

    • DrRalph on 29/04/2020 - 13:18
      +4

      'We know how frustrating this is for you all being uncertain whether you'll get your cashback or not.'

      But clearly you don't. This type of event regularly occurs with Shopback and seemingly Shopback is aware of these systemic issues yet makes no genuine effort to resolve the problems. Shopback's first response is always to deny responsibility and insist that the customer has done something wrong. Is Shopback just incompetent or operating fraudulently?

      I know that if this happens again to me then its time to close my Shopback account. I think that this may be the only way that Shopback gets the message that their conduct is utterly unacceptable.

    • tentacles1 on 29/04/2020 - 14:04
      +2

      Despite this comment I just got an email rejecting my cashback that I had to put through a missing transaction claim to have tracked. Please explain.

      • DrRalph on 29/04/2020 - 19:56
        +1

        Dodgy as business.

      • Store Repgotyourback @ ShopBack AU on 30/04/2020 - 19:46

        If you haven't already yet, could you please respond back to the email you received regarding this? We have advised the team to reassess such cases, however if you do get the same response back about the attribution (you shouldn't but if you do though), do PM me your registered email address and I will escalate this with the team.

        • WillisAU on 01/05/2020 - 10:31
          +6

          Do you think people are still going to want to use Shopback if this is the effort required to get whats advertised every time? You should fix everyones order on your end, not force users to submit a request and then engage with your "support" staff to argue about getting the cashbacks.
          I didn't use this offer, but I'm seriously thinking about jumping ship to cashrewards in future (currently up to $500+ cashbacks + 3 referrals with shopback)

  • cheaponos on 28/04/2020 - 21:30

    I received a tracked email this afternoon for the correct amount. Used Wish GC as payment. SB account transactions marked as tracked.

  • [Deactivated] on 29/04/2020 - 09:25
    +3

    31 people had their cashback claim rejected. Some reported they received cashback after complaints. Others are still waiting for Shopback to fix the debacle.

    huiteng
    Anddee
    hoyanikon
    Apokalysse
    sizzly348
    Gonltruck
    davicta
    jackonrocks
    davidjamescampbell
    gilbarc
    LogieBoo
    m1108
    stewartedin
    xiangtan
    OzzyboyBargainHunter
    DooDah
    ViperAMD
    OzBargain F5er
    slothful
    Tyler0
    lyork
    AlwaysOn
    Three
    Oysbank
    quickling
    DrRalph
    Maichu
    povertytrap
    moo
    N30NF15H
    specialpants

    • Ninja9 on 29/04/2020 - 13:03

      tracked cashback after complain.

  • stewartedin on 29/04/2020 - 10:02

    Received email cashback now restored after being rejected - I emailed ShopBack yesterday to complain

  • sizzly348 on 29/04/2020 - 14:13
    -1

    Has anyone else still not received their cashback?

  • Dr Dan on 29/04/2020 - 20:04
    +1

    REJECTED! I lodged a claim and generic patronizing email telling me how to use ShopBack! Own up for your mistake

  • quickling on 29/04/2020 - 20:27
    +1

    I complained and received a paltry amount of goodwill credit. Ridiculous, will be seeking further avenues to escalate.

  • [Deactivated] on 29/04/2020 - 20:58

    No tracking for me, just $5 from SB! Biggest load of BS! I bought $200+ in wine.

    I'm done with supporting Dan Murphys!

  • colormonochrome on 29/04/2020 - 21:28

    Mine tracked, shows as pending, available 9 July, seems to be the right amount but I'm guessing I'll have to keep an eye on it.

  • Jad on 30/04/2020 - 08:54
    +1

    Disappointing to have received a 'rejected' email on the 29th April, after the rep above posted that they were 'very close to having this resolved for all' in a post from the 28th. I have replied to the boilerplate response referencing this thread and the known issues, so I hope they do the right thing.

    So add me to the list - one rejected and another still pending with no follow up at this stage…

  • [Deactivated] on 30/04/2020 - 10:44
    +5

    Rejected list still growing, now 34. Some reported they received cashback after complaints. Others are still waiting for Shopback to fix the debacle.

    huiteng
    Anddee
    hoyanikon
    Apokalysse
    sizzly348
    Gonltruck
    davicta
    jackonrocks
    davidjamescampbell
    gilbarc
    LogieBoo
    m1108
    stewartedin
    xiangtan
    OzzyboyBargainHunter
    DooDah
    ViperAMD
    OzBargain F5er
    slothful
    Tyler0
    lyork
    AlwaysOn
    Three
    Oysbank
    quickling
    DrRalph
    Maichu
    povertytrap
    moo
    N30NF15H
    specialpants
    tentacles1
    Dr Dan
    Jad

    • povertytrap on 01/05/2020 - 00:11

      Mine is ok now.

      • F-22 on 01/05/2020 - 08:52

        Mines tracking ok after back and forth with support but not holding breath until it's approved.

    • pro on 01/05/2020 - 15:06
      +1

      My cashback also didn't appear, though my clicks were registered in the Shopback system. Filed an investigation and they said "Upon receiving the updates from Dan Murphy's, your Missing Cashback claim for Order ID 99719670 was rejected because your order was not attributed to ShopBack."
      This is ridiculous. I placed the order through the shopback app.
      @gotyourback Please advise next steps.

    • N30NF15H on 11/05/2020 - 09:59

      Just remembered to update this to say mine was approved in the end

    • OzBargain F5er on 11/05/2020 - 23:23

      Mine is now tracked, it is at the correct rate too.

  • kickling on 30/04/2020 - 14:21

    @gotyourback

    I'd like to know if I should submit a claim or are you still working through your data…

    Don't want to risk an unnecessary rejection.

    • Store Repgotyourback @ ShopBack AU on 30/04/2020 - 15:53
      -4

      We have received all the necessary data for that batch and have passed them through to all relevant accounts, but if you haven't received any tracking by now, you can submit your claim through.

      • sizzly348 on 30/04/2020 - 18:00

        So I guess that's it then. Money lost. Thanks.

        • DrRalph on 30/04/2020 - 18:24

          Dont give up. Look above to the other posts as to how to handle this. Keep pressing them. They must be held to account. They cannot be allowed to continue to act fraudulently.

        • Store Repgotyourback @ ShopBack AU on 30/04/2020 - 19:02

          Not at all - if you haven't submitted your claim through, please do so. I understand others are getting rejections, but we've advised the team to look back at every single rejection. If you are getting knocked back, please do inbox me your registered email address/ticket number so I can chase the team.

          • OzzyboyBargainHunter on 01/05/2020 - 09:25

            @gotyourback: Have emailed 3 times since Tuesday and no reply.

            • Store Repgotyourback @ ShopBack AU on 01/05/2020 - 14:35

              @OzzyboyBargainHunter: It should be that your query is on hold/under escalation pending updates from the relevant team, however if you wanted us to confirm that's the case feel free to inbox your registered email address over.

          • Gonltruck on 01/05/2020 - 10:34

            @gotyourback: Submitted claim, rejected previously have emailed 3 times since and not yet fixed. What is the next step?

            Inboxing you my email adress.

            • Store Repgotyourback @ ShopBack AU on 01/05/2020 - 14:37

              @Gonltruck: Thanks for sending it through. Confirmed with you via DM at this stage you're query has been put on hold/escalation pending update from the relevant team. Once the updates go through our customer service team should get back to you.

              • Gonltruck on 01/05/2020 - 15:47
                +1

                @gotyourback: Will eagerly await a response from your customer service team

              • Gonltruck on 06/05/2020 - 07:21
                +2

                @gotyourback: And for all those playing along at home - still no meaningful response from ShopBack, just lip service at this stage.

                • OzzyboyBargainHunter on 06/05/2020 - 08:16
                  +1

                  @Gonltruck: Yes I’ve emailed them nine times now and still hasn’t been fixed!

                  • DrRalph on 06/05/2020 - 09:46

                    @OzzyboyBargainHunter: Even if you did get a reply to an email all that you'd get was the standard 'it's your fault' from them.

                    • Samsungnote10 on 06/05/2020 - 11:04
                      +2

                      @DrRalph: and dont forget the "as a gesture of good will, we are crediting the cashback"
                      generosity for delivering what they promised

        • OzzyboyBargainHunter on 30/04/2020 - 19:07

          I suggest to everyone that hasn’t picked up their order yet to not pick it up until the cashback has been resolved or has picked it up but not opened the bottles/cans to return them and lodge an online complaint with dan murphy customer service.

          • [Deactivated] on 01/05/2020 - 09:27
            +5

            @OzzyboyBargainHunter: Yeah, I'm at the point now with huge cashbacks I'll return items and if 500 people are returning it's a real pain for them!I know people on here return for $5, I don't do that but for 20%+ I will now.

  • gilbarc on 02/05/2020 - 12:59

    After a few emails, I've finally got my cashback. They're framing it as "a gesture of goodwill" rather than "paying me the money I'm rightfully owed" which is kinda scummy, but whatever, money's money.

    • kickling on 02/05/2020 - 13:46
      +6

      Nice. Not taking responsibility and not admitting fault… The best way to repair a company's reputation

      • gilbarc on 02/05/2020 - 14:28
        +3

        Yeah, it's a pretty short-sighted move on their part. If they'd just owned up to it and apologised, I'd be comfortable using them again in the future… sure, they might continue to have technical f***-ups, but I'd know they'd be able to sort it out eventually.

        As it is, why would I use them again when they could just deny the cashback, blame a technical issue, and say "sorry, we already gave you a goodwill cashback last time"?

        • Gorzy on 02/05/2020 - 15:03

          Is the status of your cashback "confirmed" or "pending" though? Because the status of my cashback is "pending".

          • [Deactivated] on 02/05/2020 - 15:28

            @Gorzy: Should be pending until it's confirmed on 9 July

          • gilbarc on 02/05/2020 - 16:11

            @Gorzy: Mine is pending

        • Gorzy on 02/05/2020 - 16:43
          +1

          I guess my point is … If we don't trust Shopback, they have until 9 July to confirm OR revoke the cashback decision. In which case, our safest bet would be to not open the purchased goods at all. I am not siding with them or anything. It's just pretty challenging to keep the booze unopened until 9 July.

          • kickling on 02/05/2020 - 20:28

            @Gorzy: But how long is the returns policy with Dan's? As long as 9th of July on your order?

        • Gorzy on 03/05/2020 - 21:27

          @kickling, I'm not sure.

  • strikerzebra on 02/05/2020 - 16:47

    No cash back and just lodged , hopefully don’t get some generic response on how to use the website

  • [Deactivated] on 02/05/2020 - 16:52
    +1

    I don't think i'll risk it anymore, the only benefit is you can just take stuff back to Dan's or First Choice and drop it off. Postage for returns is a huge pain for me! CR can't even make a claim for 7 days, i think both companies need to sort out issues with major bonus claims, or else people will stop because once you get burnt it's enough!

    I did 2 orders last night, ebay and vinomofo and not one went through! I dont know whats going on atm!

    • OzzyboyBargainHunter on 02/05/2020 - 17:06
      +4

      Yes people should return their alcohol purchases and lodge a written complaint with dan murphy. I’ll be doing this in a few days times if I don’t get the advertised cashback from ShopBack. Cheers

      • OzzyboyBargainHunter on 04/05/2020 - 20:24
        +1

        Ive emailed them about 7 times now and they still haven’t fixed it.

  • fintyo on 03/05/2020 - 10:50

    I just saw that my cashback claim has now changed from pending to rejected, despite the click registering, and the purchase confirmed 3mins later. Looks like CR from now on.

  • prozerran on 04/05/2020 - 10:08

    After submitting missing transaction claim I got this reply. Transaction marked as pending still.

    We have reviewed your missing Cashback request and have credited the cashback bonus into your ShopBack account. You may see it in your Cashback history in this format:

    Merchant Name Dan Murphy's
    Order ID xxxxx
    Cashback Amount xx
    Missing Cashback happens when the merchant fails to acknowledge your purchase as a ShopBack order. This usually happens due to the following reasons:

    1. When cookies are disabled
    2. Clicking on other coupon/Cashback sites after clicking through ShopBack
    3. When the order falls under the merchant’s exclusions

    To avoid missing Cashback in the future, do follow the instructions on the merchant store page and ensure that you shop within one window after clicking through ShopBack.

    Thank you for shopping with us. Keep your eyes peeled for more exciting deals ahead! :)

  • luckylittle on 04/05/2020 - 13:39

    My cashback was rejected for no apparent reason, although i provided them with the screenshot and transaction number etc. Not happy. @gotyourback please check my claim 99718132 and action it!

    • Store Repgotyourback @ ShopBack AU on 04/05/2020 - 19:49

      Hi luckylittle, could you also PM me your registered email address so I can follow the progress?

  • kickling on 04/05/2020 - 20:33

    Lol.

    Rejected on my wife's account.

    I thought no one was supposed to be rejected immediately.

    And the "bonus" was going to be $0.00??

    New one :

    Rejected: Unsuccessful Cashback/Bonus
    Your Bonus of $0.00 was rejected and removed from your pending earnings as it did not meet our bonus eligibility conditions. Please contact [email protected] for further assistance

  • faithdealer on 05/05/2020 - 07:53
    +2

    Also purchased following all the rules and then rejected, no reasons given that I can see.

    I would encourage anyone with money in Shopback to pull it out, because this sort of scammy behaviour seems to happen a bit with companies that are going to go under.

  • strikerzebra on 05/05/2020 - 13:46
    +1

    I submitted a claim and now the pending shows rejected , says doesn’t meet the bonus conditions . It’s evident that the purchase was made during the correct time period so why wouldn’t it be honoured .

    What a mess!

  • [Deactivated] on 06/05/2020 - 18:07

    Yeah, I'm finding my order via Chrome on laptop not tracking but tracking is generally fine on Chrome via my mobile.

    I may of been using a VPN, that's the only reason id say? However I did eBay 0% and it tracked, and VinoMofo didn't track 5 minutes late exactly the same way on laptop. It's very hit & miss.

  • m1108 on 06/05/2020 - 20:51
    +1

    What’s going on here shopback???

    Firstly my order doesn’t track.

    I complete the missing cashback.

    Gets rejected.

    After making a complaint via email, they acknowledge the issue and add my cashback at the increased 20% amount.

    Checking my shopback account today, they have now lowered the cash back amount to the regular %, not the 20% of this deal!

    Others might want to double check if theirs has been lowered too.

    • DrRalph on 06/05/2020 - 23:12

      Mine hasn't been lowered (yet).

    • Gorzy on 06/05/2020 - 23:52

      I just checked. My estimated cashback has been lowered by about $3, which doesn't seem like the full 15% I'm expecting.

    • Store Repgotyourback @ ShopBack AU on 07/05/2020 - 21:51

      Sorry, we've just posted an update below:

      For those reporting that their cashback amounts have changed, no action required on your end:

      • These have been common especially for those who purchased a few bottles of wine.
      • Dan’s has been adjusting some values on their side which have automatically echoed to our side, but rest assured these will be automatically corrected on our end once they’ve fixed the values up on their end.
  • m1108 on 07/05/2020 - 00:24

    My cashback dropped from $15 to $1.33

    • Store Repgotyourback @ ShopBack AU on 07/05/2020 - 21:52
      +1

      We've just posted an update below (although aware you have reached out already, that's okay too):

      For those reporting that their cashback amounts have changed, no action required on your end:

      • These have been common especially for those who purchased a few bottles of wine.
      • Dan’s has been adjusting some values on their side which have automatically echoed to our side, but rest assured these will be automatically corrected on our end once they’ve fixed the values up on their end.
  • kickling on 07/05/2020 - 09:08

    Has been resolved now after a message to the ozb rep and also an email to the help line.

    Amount manually added and has not dropped.

    • m1108 on 07/05/2020 - 09:30
      +1

      No reply from email to shop back or fixing of cashback amount for me yet

  • OverlyWittyUsername on 07/05/2020 - 21:39

    Mine was showing as the click being tracked but nothing showing up as pending. Filled out a query and now have a pending amount of $0 as well.

  • Store Repgotyourback @ ShopBack AU on 07/05/2020 - 21:51

    Hey guys,

    Thanks to those who have reached out to us about the issues you were having. We're aware this is an extra step for you and super appreciative of your efforts. This is a long one, so there is a TL;DR section at the end of this comment too for the main updates.

    I wanted to again thank you for your patience and to also apologise. We take these issues very seriously and it's obvious we've let you down in this instance.

    This the update regarding the Dan Murphy's issues:

    • The batch of orders that we had to upload manually has already come through to those affected - in other words cashback should've tracked already

    • Anyone with rejected claims - please respond back to the rejection email if you haven't already (or email [email protected] with your order ID/ticket number if you can't find the rejection email). The team will be escalating these claims for appeal in the meantime. If you haven't received an email to acknowledge your response within 24 hours of appealing the rejection email, then likely it's been put on hold, but feel free to PM me your registered email address and I'll check to confirm.

    • For those who have been waiting for some time after their rejection was escalated - close to resolution now but I’m seeing on my end that many claims have been successfully appealed, and we’re working with Dan’s to sort the rest. Once everything is sorted all, we will proceed to do a bulk credit to everyone. Stay tuned.

    • There are now reports of people’s cashback values changing - these have been common with those who purchased a few bottles of wine. Dan’s has been adjusting some values on their side which have echoed to our side, but rest assured these will be automatically corrected once they’ve fixed the values up. No action required on your side.

    For anyone that doesn't already know how your cashback is tracked - all brands on ShopBack work with a tracking tech partner which they use for all cashback sites in Australia. We get a feed from the tech partner that tracks all the transactions that come from ShopBack customers. As soon as these show up in our system we then get the money (commission) to award you with the cashback for your transaction.

    To be fully transparent around this offer for Dan Murphy's, the issue came about after the tracking partner they used found a break in their system. This break, unfortunately, hit us/coincided during this flash sale.

    Without going into the details, identifying the issue was not as straightforward as usual and had some unexpected effects with our missing cashback system, causing false rejections to be sent. We are manually reviewing all cases and expect this to be cleared up shortly. Feel free to PM me with any concerns.

    You may have also seen that there was an issue with a BWS offer we ran, super unfortunate timing and no doubt, some of you were affected by this as well. Again being fully transparent, this came about due to the data not tracking correctly in the BWS tracking system. All outstanding issues regarding BWS have now been resolved.

    During our birthday week, we've seen heaps of transactions through other merchants come through fine correctly. That said, I understand this deal affected quite a few OzBargainers and we’ve worked hard behind the scenes to resolve the issue. Also, our communication to you could have been better and we’ll be making some improvements based on your feedback

    I just wanted to let you know everyone at ShopBack cares about your experience with us and we’re truly sorry for dropping the ball twice, this and BWS. As mentioned before, we only make money if your transactions track correctly so if you ever have any issues please reach out and we'll do everything we can to find a resolution.

    TL;DR

    For those still who have had their claim rejected, next steps are as follows:

    • Please respond back to the rejection email if you haven't already. If you can't find the rejection email, you can also email [email protected] with your order ID/ticket number.
    • The team will be escalating these claims for appeal in the meantime.
    • If you haven't received an email to acknowledge your appeal within 24 hours of sending it, then likely it's been put on hold, but feel free to PM me your registered email address and I'll check to confirm.
      • For those who have been waiting for some time after their rejection was escalated - we appear close to resolution now as I’m seeing on my end that many claims have been successfully appealed, and we’re working with Dan’s to sort the rest. Once everything is sorted all, we will proceed to do a bulk credit to everyone affected. Stay tuned.

    For those reporting that their cashback amounts have changed, no action required on your end:

    • These have been common especially for those who purchased a few bottles of wine.
    • Dan’s has been adjusting some values on their side which have automatically echoed to our side, but rest assured these will be automatically corrected on our end once they’ve fixed the values up on their end.
    • OzzyboyBargainHunter on 08/05/2020 - 07:48

      I’ve emailed over ten times now and still no cashback or reply

      • Store Repgotyourback @ ShopBack AU on 08/05/2020 - 17:56

        PM me your email address and I can check the status.

  • mrbargainhunter on 11/05/2020 - 18:53

    Just a warning for everyone to check the cash back was calculated correctly on this…
    I had 3 orders; 2 wine and 1 spirits - I just noticed all 3 orders went through at 15% and they ignored the 20% for wine.
    This was after they missed my transaction tracking like many people and input it manually.
    Spoke with Live Chat and they fixed it on the spot but seriously annoying.
    Check your value people!!

  • [Deactivated] on 11/05/2020 - 19:26

    I ended up getting the max with 20%< came through today!

  • strikerzebra on 11/05/2020 - 20:41

    Mine came through too

  • kickling on 11/05/2020 - 22:39
    +1

    @gotyourback … Click Frenzy is on next week (19th May) … I hope that your systems and processes will be reliably running

    • Store Repgotyourback @ ShopBack AU on 14/05/2020 - 16:39

      🙏

  • Gorzy on 14/05/2020 - 10:11
    +2

    My cashback is now "confirmed" and the cashback is exactly correct (15%) like what I was expecting.

  • Store Repgotyourback @ ShopBack AU on 14/05/2020 - 16:42

    Hey guys, thanks for all your patience with this matter - treating this as resolved. We've credited all accounts late last week, and have actually released the cashback early for you to withdraw. If there are still any lingering issues please shoot through a PM with your registered email address and the details and I'll check to make sure it's fixed up.

    • F-22 on 14/05/2020 - 16:55

      PM sent as I had wrong amount confirmed.

      • F-22 on 14/05/2020 - 18:45
        +1

        Thanks, now fixed.

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