Enjoy a massive $100 credit* on a new 3 mobile. That's the first three months of your plan paid for on the $29 Cap, or two months on the $49 Cap.
All you have to do is buy online at www.3shopdirect.com.au: just remember to include the promo code below into the Promotional Code section on the Cart page. We'll then credit you with $100 credit* on your bill, and even deliver your new mobile for FREE!
if you signup 2 phones, would you need to order them separately in order to use this promo code? Is there any strings attached to this code such as being a member of somewhere such as NRMA etc?
EDIT: I just tried it with 2 phones and it seems to accept it, although once the code is entered, it doesn't appear to show the $100 credit but seems to work otherwise
No, you do not need to be a member of anything to use this offer. The credit will most likely be added to your account shortly.
Another thing, I tested it and it appears to work with 2 phones, but do you think its better to order the 2 phones separately otherwise they might apply the $100 credit to both = $50 each rather than $100 each phone? It seems safer to order separately.
has anyone had any issues with 3shop direct???
I placed my order on Saturday and got an auto-email confirmation giving me a summary of my order…and that's it.
I haven't receieved anything since then, no customer ID or mobile number…or delivery confirmation. I've called them 3 times now and 2 people said "they have no idea what is happening with my order" and 1 says that my order/my details aren't even on the system!!
Seriously, this is starting to annoy me…anyone else managed to order a nokia e65 or the $29 cap deal with $240 credit?
I ordered an E65 on Saturday too and have had the same experience so far (without making any calls), the confirmation page did say the phone would be delivered in 3-5 working days, so today I was hoping it might show.. alas, I've seen nothing from them yet.
I'm reasonably comfortable that I have some sort of confirmation from them though.. If I'm still empty handed come Friday, I might get a bit more agitated.. and definitely by Tuesday..
I've ordered mine(e65) last Thursday. It's been a week now so hopefully, I'll get it tomorrow.
Still no sign of my phone.. today is the 5th working day since my order was placed.
I guessing they would have generated a backlog due to this deal so I'm holding out until Tuesday to contact them to see what's going on..
In the meantime, I've converted my old phone to pre-paid to avoid another monthly bill, but I could well end up spending my monthly spend on pre-paid charges if it takes too much longer!!
After hitting a brick wall with the customer service hotline I decided to email the online sales team, surprisingly I got a reply…but not a good one. It basically said that the red Nokia E65 has been discontinued….and do I still want to proceed with my order, or buy a new phone.
Err, if it's been discontinued why would I want to proceed with my order?? So I replied that there was no indication online about "no stock" or "sold out" and that if there was no red e65, I wanted the black e65 (which I originally ordered ANYWAY!).
Naturally I haven't received a response to this email. This whole situation is pathetic. I have no idea how Three run their business…basically if you don't sign up in-store, good luck with your order.
Let me know if you guys have any better luck with your e65s :(
@stonedewok: that's it. i've had it with 3 mobile:
Dear Matthew,
Thank you for your email.
Sorry for inconvience causes to you.
The Nokia E65 Red & Black is been discontiuned.
If you would like to proceed with your application further with any other handset, please reply to this email
SCREW THAT for a joke!
garbage customer service, empty promises (clearly advertising the e65 as in stock, ready to order)…and now they have all my personal details. I am absolutely fuming. I don't know how else I can take this further?!
Does this work with the phones on the $29 cap that have $10 off each month?
apparently if you order via phone they don't have n73 or e65 anymore.
but they can accept that promo code or you can also use nrma offer ($100 credit) but can only use either one lol.
i was thinking to get n73 via phone for $19 / month and then add $100 nrma + $100 this promo + $25 referral.
i will end up paying $9.6 / month :D
too bad it doesn't work :(
I tried using the code on the W660i on the $29 cap but the extra $100 doesn't show up in the cart, only the $240 does
As someone who signed up on Saturday for the E65 on the $240 rebate deal, I'm a kinda glad to hear it, would have been incredibly annoyed otherwise..
Just a word of advice on this three deal: get a screenshot/printout of the Purchase Summary page showing the $100 credit.
I signed up for a similar deal in February with the Nokia 6120 - there was $50 standard online registration credit, and an additional $50 credit if you registered during that week.
Initially, only the single $50 credit appeared on my bill. At the end of the first month, when the second $50 still hadn't appeared, I called three customer care and they refused to credit my account unless I had proof of the offer. Though I had a PDF printout of the purchase summary, they wouldn't accept it by email - only fax, and I don't have a fax machine.
After going through a whole rigmarole being sent back and forward, I was ready to go to the TIO [and possibly the ACCC for false advertising] when I was eventually transferred 3 direct sales, which operate out of the Hutchison offices in QLD. I emailed the girl I spoke to the purchase summary and it eventually got resolved [I had two accounts registered one after the other with the deal, and both were dealt with quickly.]
I know of at least one other person that had the same trouble, but didn't have their purchase summary handy. They started a thread on whirlpool about it here: http://forums.whirlpool.net.au/forum-replies.cfm?t=1018020 [I am adnrw, I couldn't be bothered registering for this site to post once.] That makes a total of three accounts I know of that had this problem.
As long as you have a copy of the purchase summary showing the $100 credit, all should be fine. Hopefully they've fixed the situation so it doesn't happen again.
if only three has iPhone 3G …