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Never Split The Difference (Paperback) $12 + Delivery ($0 with Prime/ $39 Spend) @ Quality_Assured_X via Amazon


Looks like it is NOW $12.

Who better to teach you about negotiation than a real life FBI negotiator ? Chris Voss is the master. In his book he deals with practical and real world ways of negotiating to get the best out of most situations. Great price.

Book Description
The definitive playbook for any negotiation situation, by the FBI's former lead hostage negotiator.

About the Author
Chris Voss spent 24 years working for the FBI, culminating in him becoming the bureau's lead international hostage negotiator. In 2007 he left the organisation and, realising that the skills he had acquired were more widely applicable, began teaching negotiation skills at Georgetown University's McDonough School of Business. He has also taught courses at Harvard Law School and is the head of the Black Swan Group, a consulting firm that leads businesses through difficult negotiations.

Buy this item and get 90 days Free Amazon Music Unlimited. After purchase you will receive an email with further information. Offer valid for a limited time only. (Excluded from the offer are customers who are currently in a free trial of Amazon Music Unlimited, are a current paying customer of Amazon Music Unlimited, or were previously a free trial or paying customer of Amazon Music Unlimited.) Terms & conditions.

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closed Comments

  • +38

    He has dropped his asking price from $22.99. Top negotiator :-)

    I'll give you $5 Chris, take it or leave it.

    • +1

      Thats not how negotiation works. Its to derive the maximum available value. Not a premium.

      I think you know the answer to your "$5 take or leave it"

  • Has anyone read this? Is it even worth the time to read let alone the purchase price?

    Would be good to learn some tips about how to deal with dodgy chinese sellers on ebay & aliexpress etc…

    • Well if they're dodgy then they're likely to accept your offer and not fulfil.

      I've been negotiating for years with genuine ebay sellers to great success. I don't think you nees to read a book on it to pick up those skills though.

      • +1


        The out-and-out scammers get kicked off the platform pretty quick. I'm talking about the ones that will send you counterfeits, items not as described, or fight you on DOA or defective items. There's nothing quite like being asked to return an item on your own coin all the way to china because they've screwed up (or intentionally!) and sent the wrong thing, which typically costs the same as what the item does - In Aus we're supposed to be covered for the return shipping.

        I have no idea how they have positive feedback except for it being faked I suppose. Or people are stupid enough to agree to leave good feedback in exchange for a partial refund or something when they're entitled to a full refund or replacement.

        Dealing with 'genuine' sellers is easy, but tips to deal with dodgy sellers I think is potentially warranted, especially when ebay is useless and chinese sites like Aliexpress etc are always on the seller's side.

    • +1

      We're all bargain professionals here

      • Im a lowballer, not a bargain pro.

    • +1

      Can recommend. Helps me deal with university educated customer managers that would happily screw me (financially). Without me losing my sh*t.

    • +2

      His master class is good. But it deals a lot with in person/phone interactions. Not sure how those techniques translate to online and written media.

    • Might be on BorrowBox for free, or local Library.

  • +2

    Price dropped to $12 now

  • +2

    You can get the condensed 5 minute version for free. There's an app called Uptime (iOS & Android) that gives you the 5 minute version of all these self help books, the app's pretty good and this one's on their list.

    • +1

      To be fair, you won’t learn anything from that, but it will give you a bit of a taste.

      • +2

        I don't know, most self help books I've read I honestly think could be condensed into 5 pages so they might be on to something

    • This book is actually enjoyable to read. His anecdotes are awesome.

  • +5

    One of the best business/negotiating books I’ve read!! There are a lot of great tools in there you can use to help negotiate anything in life.

    I’ve been in many forms of sales for a long time and this is the first book I recommend.

    I first read it about 5 years ago and then got it as an audio book. I listen to it a few times a year to refresh - like anything if you’re not using it and refreshing, you won’t remember.

    I bought it a couple of weeks ago to give to a young salesman in my office.

  • +7

    Sounds to me like you really like this book and want to recommend it to me. It certainly is a very generous offer from you, but this price is outside of my budget, what should I do? I know it seems like I am a cheapskate OzBargainer, but would it be unreasonable for you to gift this book to me?

    • +3

      How am I supposed to do that?

      • +1

        Best I can do it $1.64 and I'll throw in my waffle machine

        • +2

          It seems like you have a limited budget and you want to offer kitchen appliances as a way to increase the value of your offer?

          • @poxy001: Yeah, but this is a Bellini waffle maker. The name speaks for itself.

          • +1

            @poxy001: That's right.

            Not you're right, but that's right

            • @supervigilante: How am I supposed to accept payment for a new item with a known value with a used waffle maker of unknown value?

      • +2

        Someone's read the book.

  • Great book and an interesting read. Well worth the investment IMHO

  • Cheers OP, got one. Delivery set for Friday, will be pleased if it gets here by then!

    • Mine's coming up $16 now - did you pay the $13.15?

      • No, I paid $12 for it. :)

  • +1

    What others have said - it's worth a read.

    I know I like hearing recommendations from similar types of reads so hope this helps. Here are some other books I've found valuable in regards to negotiations and reading people.

    https://www.goodreads.com/book/show/1173576.What_Every_Body_... (Great book on body language).

    https://www.goodreads.com/book/show/25666050-algorithms-to-l... (Some chapters were solid for negotiation but the book covers lots of other topics too - some more interesting than others)

    Anyone else got any other recommendations? :)

  • +2

    Worth reading.

    One of the techniques is to keep asking "how am I supposed to that" like a parrot until the other person dies.

    • How am I supposed..

  • I gotta say im usually sceptical about these sorts of books, but this one so far (up to chapter 5) is amazing. Im already applying several techniques to great effect.