Hi, my daughters touchscreen laptop had a cracked screen and I organised for the laptop screen repairer to fix it. He’s in another state so it’s picked up and returned by courier. I get a message asking if I had turned off the touchscreen function in settings because he said the screen isn’t responding. I can’t remember.
He said he can’t test the newly installed screen without checking if that function is turned off or not so he said I could give him the laptop pin for him to check settings. Otherwise he could send it back untested.
I’m a bit nervous giving him access to it but surely repairers need to have a level of access that involves tinkering with settings, what should I do?