Hi everyone. I just had my solar panel system installed today. Things didn't go well. My ceiling was damaged because they had accidentally dropped a tile on the roof. The installer said he will send someone to fix it.
After they left, I was clearing the rubbish and stuff, I find a cut plastic pipe dumped in my recycling bin. I don't know what that is. I only knew they did not installed the panels according to the proposal plan. Instead of installing a panel around that pipe, they simply cut it off and installed the panel on top of it to save some time.
The outstanding balance is suppose to pay on the day of installation. I don't know if I should pay today. Should I pay after they fixed my ceiling? And can someone please tell me what that plastic pipe is. Thanks.
Update The big boss called me last night to handle my complaint. I requested to move the panel and restore my venting pipe. He didn't say yes. Only said he will think of a solution and call me back today.
Update 2 The plaster guy will be coming tomorrow to fix the ceiling.
Update 3 The installer is currently on my property fixing up. He asked for the vent pipe that he cut off yesterday so he can put it back on. Is that ok?
Update 4 The installer had moved the panel and installed on the other roof. The vent pipe is now restored. But there's another problem. I've just discovered a fine line on one of the solar panel. I don't recall I've seen that yesterday. I tried to clean it with a cloth and soapy water but can't wipe it off. I'm not sure if it's a crack because I can't feel the crack on the surface. Now what do I do?
Update 5 My broken ceiling is finally patched and painted, although the paint job is imperfect because the plasterer did not paint the whole ceiling sigh
I've uploaded some photos of my solar system. Feel free to comment to below.
North roof 1
North roof 2
North roof 3
North roof 4