How Fast Is a Typical nbn FTTP Churn These Days? (Superloop to ABB - Hours? Days?)

enigma48 on 20/08/2021 - 11:54
Last edited 20/08/2021 - 14:13 by 1 other user

Hi all,

I've had a quick search in the forums but didn't find a recent answer.

ABB chat says "24 hours to 5 days", which sounds like a very safe answer. My last churn (last year?) was a few hours.

What's typical these days? Do churns happen over weekends? I know not to bet on this, but may accept the risk if I see a dozen people say it took them a few hours (I can tether for a few days at worst). I've got a new billing cycle coming up on Sunday so I could just put it off.

Internet Broadband FTTP nbn

Comments

  • vodamerc on 20/08/2021 - 11:57
    +4

    Virtually instant if the ISP actually processes your order straight away. Launtel less than 20 mins

  • jorf on 20/08/2021 - 11:59
    +2

    Went ABB to Superloop recently - it was almost instant.

  • triviums on 20/08/2021 - 12:00
    +2

    If there are zero issues then at most a few hours.

  • Cheaplikethebird on 20/08/2021 - 12:09

    What was the reason for the churn may I ask?

    • enigma48 on 20/08/2021 - 12:25
      +1

      Superloop's been fine but we've had the occasional internet issue here that happened despite an upgrade to better gear. It may not be them, it may have just been a night of unusual congestion, etc. I'm also starting to upload more continuously (video backups) so it may get worse/more sensitive. I can't be bothered doing a ton of monitoring and testing over time to catch it so I'll churn first as it's almost no work. Also, a free month promo isn't terrible :).

      • Cheaplikethebird on 20/08/2021 - 12:30
        +1

        Yeah I just churned from ABB to Mate and I'm finding big drops in speeds during peak periods. Speedtests to Aussie servers are fine, showing between 90-100Mbps, but my FTP downloads top out at about 20Mbps and web browsing is slow.

  • Cyphar on 20/08/2021 - 12:55
    +2

    I put in my application to swap from AussieBB to Superloop at 8:30PM. I was connected by 9PM following a very short outage.

  • Twix on 20/08/2021 - 14:08
    +2

    24 hours to 5 days is to cover the ISPs backside. How long it takes depends on the ISP and nbn systems. Aussie BB can be up and running in less than 1 hour.

    On FTTP a new ISP will be connected on a new port. Superloop won't get turned off until you cancel their service.

  • enigma48 on 20/08/2021 - 15:17
    +3

    For anyone looking at this in the future: my order went in 1:24PM for the free month of a gigabit service (FTTP) and I just got the "you're now active on port D2" text at 3:16pm.

    Thanks all!

    • RatBargain on 09/09/2021 - 23:46

      This is very useful to know.
      Can I ask which provider you went with? Are you happy? I'm looking at connecting NBN at my new place with FTTP already there

  • lazydesi on 23/08/2021 - 18:06

    I have recently put an order with launtel and it is activated under 20 mins on port 2.

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