So I was on ABB 100/20 plan, upgraded to that promo they had for 6 months $89 on the 100/40 plan
That promo is over, and the plan naturally rolled over back to full price of $109
My modems been playing up a bit and was looking through some settings and noticed my line speed was at 100/20….
Did some tests and confirmed my upload speed was maxing out at 18-19Mbps
Spoke to ABB live chat and he confirmed my lone speed has a max upload speed of 20Mbps. So rolled back my plan back to 100/20 which is only $10 a month, but no point paying for something I couldn’t use/achieve.
I asked for a $10 credit for the 2 months I paid for 100/40 (waiting on live chat now for confirmation) of that credit)
Am on FTTN
Paying for 100/40 plan, can only achieve 100/20. Maybe check to see if you’re in the same boat.