Hey Guys,
[EDIT: link to my order - https://ibb.co/ZXpWjbF ]
First Post - go easy on me.
Found this today looking around the Samsung EPP site - I think it's a pricing error but my order went through…?
Galaxy Watch3 41mm Cellular Bronze - https://shop.samsung.com/au/multistore/auepp/westpac_offers_…
Galaxy Watch3 45mm Cellular Silver & Black - https://shop.samsung.com/au/multistore/auepp/westpac_offers_…
Grab it if you're Galaxy user or happy to use it with iPhone with limited functionality.
Lol might have a better chance with a 'large' reward
Well it’s all depends on perspective there doesn’t it？
Yeah i think the perspective here is that you're doing them a favour right?
The real story here is that Westpac customers can access the EPP store.
Do you need to be a Westpac credit card holder? Has anyone tried with only a transaction account?
Receive notification of refund - processed in my Credit card account (:. But not yet receive any email for order cancellation
Damn cancelled
Good intentions but deals like this is best kept quite till u get your order filled
Cancellation email received.
Cancelled
Cancelled
Cancelled
Received cancellation email booooo
Acceptable for the morning $3 keyboard eBay deal not being honoured but cannot believe Samsung didn’t honour this one :((
Yes, how dare they not sell their products for a 95% discount and a loss.
With abandoned OS they must do a fire sale with this price.
Goods dispatched, thanks OP :)
How come some orders were cancelled and yours was honoured?
Maybe they had limited stock.
Please post screenshot, if the price is honoured then they can't claim it was a price error
Still can be an error. Selling for 10% of the actual price sounds like an error to me.
yes but if they honour it for one person then they have no reason not to do it for everyone. If it's an error than cancel everyone's order
@nmachine: Well they DO have a reason NOT to do it for everyone - a 90% loss in revenue is a pretty good reason. They might be willing to take the hit on a few or those few lucky ones just got through the process before someone realised and pulled the plug.
@10101010101: I think a company the scale of Samsung can take the hit. My point is that if is a mistake then cancel for everyone, or honour for everyone, thats the fair thing to do.
@nmachine: If your order got cancelled, you're out of the game. I understand your logic, but if other people's orders are still being prepared and you're going to complain to Samsung, you're risking their orders getting cancelled too. Move on with your life.
Unfortunately my order got cancelled, but I'm not surprised honestly.
@nmachine: I don't think fairness is relevant to this, except to say that it's fair to expect that you are entitled to a refund when your order is cancelled. The fact that someone else got lucky doesn't change that entitlement.
But if you think Samsung is now obligated to intercept any orders that did get fulfilled just because most people didn't get theirs, that's just you not wanting to feel left out. Calling it "not fair" is like everyone buying a lottery ticket and complaining that it's not fair that only one person won. You were never owed anything but the refund, and your wording makes you sound really entitled.
FWIW, my order was cancelled too but I don't begrudge those lucky ones who got theirs.
'Your goods are on the way!'
Let's see what happens. Paid via PayPal at 12.17pm
Guys I just got my email saying dispatched so fingers crossed.
Good luck to everyone.
Could you post a screenshot? Maybe we can convince Samsung to honour it if other people have hair theirs shipped
Order on the way :)
On the way!!!:)
The Samsung offer is not one of the options available in the 'Rewards and Offers' section of my online banking. I am a homeloan customer, and as someone identified above it sounds like you need to have a credit card account.
order 1 black watch and 1 bronze watch. Recieved an email for the black watch as a pricing error and refunded. Bronze is dispatched! not behd.
'Thank you for your recent purchase from Samsung Electronics.
We regret to inform you that due to COVID 19-related delays with our delivery partner (Startrack), your order with tracking number xxxxxxxxx may be delayed by approximately 7-10 business days.'
Fine by me, as long as it gets delivered eventually!
yeah i got that as well - i havent had anything delivered by startrack recently…not sure if that delay is realistic or just a buffer…
maybe due to that labor strike last week as well. My S21 order is also delayed.
Finally arrived today
U got it earlier than OP HAHAHAH
Mine also arrived today. Thanks to @kangulus for picking up on this!
Mine just arrived as well - yalls should see yours soon.
Thanks Guys
Thanks @kangulus I also got mine this morning
arrived today!
alas I missed out, anyone get a spare 45mm in Sydney, I'd be very happy to take it off their hands,even with a small reward for the trouble. active word being small there.