I am close to finishing a 6 month discount with Superloop. It's a 100/20 plan with a $15 discount for 6 months (and I got a free speed upgrade to 250/20 for 3 months). When I log into the Superloop members area to change plan, it is possible for me to go to a higher speed (ie 250/25 or 1000/50 )and get another 6 month discount. Seems a bit like double-dipping - anyone know if this is correct?
I've tried this with them and they just refuse, you won't get the 6 months adjustment again - unless some other conditions/deals are coming.
Can you blame them?
No not really
Make sure to put your referral code on your OzB account.
I've been getting referral discounts for almost 6 months now :)
Thanks for the tip!
Another option would be to change over to ABB for their 6 month discount https://www.ozbargain.com.au/node/659152
I know, my thoughts exactly! I started with ABB and switched to SL for the better deal, so now I'll probably go back to ABB! (Edit: that won't work for me unfortunately, as I was with ABB 5.5 months ago.)
so wait one more month before churning?
or churn to another provider that lets you do daily billing, like Launtel… let me know if you want a ref code…
The ABB special finishes on 31st October though…
@capnstoobie: Going off previous years there will be ISP deals for Black Friday and Cyber Monday in late November.
Thanks for the feedback. Seems a bit misleading when the offer seems to be available in my "members" area.
It’s in there because you are still eligible for the discount now. It won’t be there after the 6 months are finished. That is you get the discount on whatever plan you are on, but when 6 months finish from the first signup, the discount goes.
It’s not misleading, it’s just not what you would hope for.
I think I see now - so if I switched now I would get the discount on the new plan for (say) half a month, and then when my 6 months ticked over the discount would disappear.
👍
I just called and asked is there any retention deals (1300 558 406 call during non peak Call centre in South Aust).
I was offered $20 off for the next 6 Months. Unlimited 250down 50 up $89
I can confirm this but I got $15 instead so my 250/25 plan would've been $84.95
However I chose not to continue since I'm getting 2 months free from Swoop Internet 1000/50
I feel bad for leaving since superloop has been very good, but can't beat free internet
Fyi (and mainly for for Google searches) I've been give a phone number of 02 9138 7948 for the super loop retentions team.
If anyone's still manages to read this comment - I called SL to inquire about cancellation and I was told off by "Amanda" because "You used up all your referral benefits". When I pointed to her the fallacy in her logic of me not getting a discount for sending more business their way, she offered me either a $10 off for 6 months no lock in or $10 off for 12 months no lock in. HTH
You won't get the discount by changing plan.