I’m a user of the Kogan Black Card. First time I’ve seen this but not sure if this is common or it is just something that Kogan does.
Completed 2 transactions on myprotein. 1 I used the Kogan card and to my surprise, an international transaction fee of over 3% but the website quoted everything in A$ and even paid it via PayPal in A$. I did the same transaction later but used ANZ black reward card and no international transaction fees there.
I contacted Kogan about it and they said it’s in their terms and condition that the online transaction was processed overseas even though it is in A$ and that attracts the foreign transaction fees. As a consumer, how in the world would I know when transaction are done online, if the processing of payment is done in or outside of Australia? I understand the fees will be charged if I transacted in a foreign currency as that’s clear as day, but when it’s in A$, how can I even tell?
Is this a common thing here or is this just another one of Kogan’s underhanded tricks?