I purchased this deal with The Good Guys 11 days' ago for an LG TV worth nearly $3K. I just called the assigned store to see when it might arrive. I was told that the eBay store is not The Good Guys and that they don't have any stock in the whole state (Victoria). I was given a lot of excuses about Black Friday, pandemic and global supply chains. They could not give me an ETA, but suggested that it could arrive around the end of January.
But the fact is that they sold items that they don't actually have. Is that even legal? It seems like my options are to wait an indeterminate amount of time, or demand a refund now and miss out on the deal. I'm guessing that delivery services will be jammed up until after Christmas anyway.
What would you do?
Edit: This practice appears to be in breach of Australian Consumer Law: "Under the Australian Consumer Law, businesses must not accept payment for products or services if… they know, or should have known, they would not be able to supply the products or services within the timeframe indicated or if no timeframe was provided, within a reasonable time." When I ordered I was given an estimated delivery of Tue, 07 Dec - Fri, 10 Dec.