This was posted 2 years 17 days ago, and might be an out-dated deal.

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Free 12 Months Equifax Protect Subscription for Optus Data Breach Customers (Was $14.95 Per Month) @ Equifax

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Free 12 Months Equifax Protect Subscription for Optus Data Breach Customers (Was $14.95 Per Month) @ Equifax
Go to Deal
OzBerghainer on 28/09/2022 - 19:58 equifax.com.au (6087 clicks)
Last edited 28/09/2022 - 19:58

As you might've seen already, Optus are handing out codes individually to customers affected in the breach.
Get a code from the Optus Live Chat for 12 Months of the Protect Service (usually $14.95/month) if you are concerned about any potential fraudulent activity on your credit file.

Note: Code will only apply correctly on NEW equifax accounts. 100 Points of ID needed in sign up.

Step 1: Complete the registration form and help us verify your identity

(take care to enter your ID document details correctly so there is no delay in registering your service)

Step 2: Enter your unique code as provided by Optus

Step 3: Activate your account to start monitoring your personal information

Receive alerts for key changes on your credit report, including if someone tries to apply for credit in your name
Secure up to $15,000 insurance cover if your identity is stolen*
Track your credit score over time with 12 credit reports per year (one per month)
Take control with tips on how to improve and maintain a good credit score
Receive alerts if your personal information is found on the dark web. We can monitor:
Up to 5 bank accounts
Up to 8 credit/debit cards
Up to 2 email addresses
Up to 3 phone numbers
Up to 2 Medicare cards
Up to 2 passports
Up to 2 driver licences
Up to 2 international bank account numbers

Financial Credit Monitoring Equifax Identity Protection

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Equifax
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closed Comments

  • HelpfulMilk on 28/09/2022 - 19:59
    +160

    Wasn't Equifax hacked itself not to long ago?

    • OzBerghainer on 28/09/2022 - 19:59
      +53

      Yes, ironically

    • beigehornet on 28/09/2022 - 20:01
      +4

      i ws just about to type the same thing

    • USER DC on 28/09/2022 - 20:04
      +7

      the whole reason for why I asked them to close and deactivate my account

      • Ash20 on 29/09/2022 - 13:45
        +1

        Not just deactivate ask them to delete any records…

    • HairyChickens on 28/09/2022 - 21:15
      +1

      Das fax no cap

    • askvictor on 28/09/2022 - 21:34
      +20

      Indeed; it is one of the biggest hacks in history, with some 150 million US social security numbers leaked (and the archaic computer systems the US uses don't let you change your SSN). And equifax got off with a slap on the wrist, and being basically a monopoly, have no incentive to fix anything. Do. not. trust.

    • mooreshady on 29/09/2022 - 07:31
      +2

      Maybe that’s why I can borrow a home loan after they cleared all my bad credits…..

  • aman00024 on 28/09/2022 - 20:00

    But i already hv an equi A/c.

    • OzBerghainer on 28/09/2022 - 20:01
      +4

      Second accounts are allowed for the same identity. Just need a new email.

      • Miss B on 28/09/2022 - 20:28
        +57

        Perfect for those who want to set up an account in our name and now have sufficient data from Optus to do so.

  • iamthecaptainnow on 28/09/2022 - 20:03
    +19

    Good to see everyone not hating on telstra for once. Optus spent jack all on fixing their network or security it seems, just giving credit when customers complained. Hope they burn and go bankrupt for this

    • azm on 28/09/2022 - 20:48
      +46

      Not sure whether it is a good thing. Less competition and Telstra might end up like Qantas.

      • Ilikecars on 28/09/2022 - 20:52
        +3

        Someone else would step up and fill the void.

        • ShouldIBuyIt on 28/09/2022 - 22:59
          +6

          That someone was supposed to be TPG. Thank you ACCC

        • gopp on 29/09/2022 - 01:30
          +6

          Like what Woolies wanted to do with Masters?

      • Agret on 03/10/2022 - 10:19

        I thought NBN was already a killer for Telstra since they were happy selling overpriced services to elderly folks who don't know any better and rural customers who had no other option while sitting back and doing the bare minimum to keep their copper infrastructure going that they were getting paid a kings ransom for usage by other service providers.

        I know there was a lot of shady back alley deals done behind the scenes to pay them to dispose of the copper network and compensation paid for its discontinuation and then when we had a change of heart on the NBN technologies another massive payment for them to take it back and maintain it.

    • Jessie Ryder on 28/09/2022 - 21:07
      +5

      Are your Telstra shares dropping in value?

      1. It has nothing to do with fixing security or their network, a programmer left an API open without authentication.
      2. You think the Singapore government will do bankrupt over this?
      • lancesta on 28/09/2022 - 21:42
        +9

        Their programmer shouldn't have had easy access to that data. Like actually. Someone who was allowed to have access to it shouldn't be this stupid.

        • DellDealLols on 28/09/2022 - 22:13
          +26

          In IT we have things called "change controls"

          So that even if people are this stupid they cannot in isolation make bad changes because those changes have to go through the Change advisory board for review and approval before they're made.

          This implies that Optus as an organization either has entirely ineffective change controls.
          Or more likely
          Simply doesn't have any change controls.

          Either way a company of their size approving a copy of that volume of data to be exposed to an API is totally unacceptable.

          • ShouldIBuyIt on 28/09/2022 - 23:02
            +1

            @DellDealLols: Or stupid people who cbb going to CAB. I had plenty of examples in my previous organisation. lazy people will always find a way to work around the processes.

            • fusion17 on 29/09/2022 - 00:13
              +1

              @ShouldIBuyIt: Yup, comes down to Management too.

              In my org im sure certain teams get away with changes without going through cab, and when something fails a random BS excuse is made while it's quietly fixed. It's hard to suggest it was an unauthorised firewall change which inadvertently affected something else, for example.

              For management they don't want it to look bad on reporting.

            • DellDealLols on 04/10/2022 - 10:54

              @ShouldIBuyIt: In a real company you have access controls.
              The only way to get the access to make your change is the change control process.

              That is also a management and process issue.

              • ShouldIBuyIt on 04/10/2022 - 12:49

                @DellDealLols: Define "real company"

                • DellDealLols on 05/10/2022 - 09:47

                  @ShouldIBuyIt: I have managed to implement the controls described at a small ~30 seat org and at a ~2000 seat enterprise.

                  I think the criteria really is that the company takes itself and its clients seriously enough to listen to the vboices internally telling them to improve and lock down processes.

          • lancesta on 02/10/2022 - 01:23

            @DellDealLols: Yeah like you said no-one should be able to access that kinda data for a development test or any public (let alone private) facing API. It's bad on so many levels.

            Honestly the media is missing this but they've got a history of bad security practices (often with router security issues) so in my view the entire organisation has terrible security policy and the whole thing was entirely preventable if the viewed the previous misconduct as proper near misses (warning signs) even without retrospect.

            • ShouldIBuyIt on 02/10/2022 - 11:04

              @lancesta: I've read that the government website was hacked in 2020 leaking PII at that time, yet many liberal MPs voted against stronger cybersecurity laws. Optus leak should have not happened from a regulator point of view too.

      • D3m3ntia on 28/09/2022 - 22:08

        We rely on a single developer to be able to create a huge simple security flaw? Have you deved and released in a large organisation before?

        • lancesta on 02/10/2022 - 01:20
          +1

          God no. But I'm guessing it's be pretty damn hard to make such a shit mistake in a bank where they have some respect for user data.

        • Agret on 03/10/2022 - 10:21
          +1

          It was whoever was responsible for the network security who made the human error, it doesn't matter if this development server doesn't have the proper API authentication check in place if the server was never accessible to the outside internet.

          • lancesta on 05/10/2022 - 09:20

            @Agret: I had assumed it was web facing for a reason, if it was meant to be internal only then that's an absolute rookie error.

        • ShouldIBuyIt on 03/10/2022 - 10:26
          +1

          Previous org the default when outsourcing company would spin up a new windows server in the cloud was open to internet.
          You pay peanuts, you get monkeys…

    • mito on 28/09/2022 - 21:55
      +22

      Optus being shit doesn't make Telstra any less shit than it already is!

    • Cherry12 on 29/09/2022 - 18:44

      Telstra now needs to offer a good deal for Optus customers to change to them.

  • pizzaguy on 28/09/2022 - 20:04

    Anybody else having issues with the code from Optus not being accepted at Equifax?

    • OzBerghainer on 28/09/2022 - 20:05

      Might run into errors with existing accounts. Make a new account with a different email and the code should work

      • pizzaguy on 28/09/2022 - 20:09

        It's a brand new account and a fresh code from an Optus consultant.

        • Johnnyy on 29/09/2022 - 11:17
          +2

          I got a code, but it said it was redeemed and cannot be reused. I indeed thank Optus for their stupidity.

        • Cherry12 on 29/09/2022 - 18:45

          Go to Contacy page and there is a link for Optus customers. Code won't be accepted on the usual new account area.

    • JMxoxo on 28/09/2022 - 20:06

      I’m about to find out soon if I get one.

  • Empharand on 28/09/2022 - 20:07
    +70

    100 Points of ID needed in sign up

    Ah shit, here we go again

    • denz on 29/09/2022 - 09:25
      +2

      Best use my compromised licence before it's replaced

    • siwi666 on 29/09/2022 - 12:23
      +2

      I won't be trusting Equifax. They are corporate crims.

  • Brickles on 28/09/2022 - 20:08
    +1

    Does anyone know any credit cards that offer this as a benefit?

  • elitistphoenix on 28/09/2022 - 20:10
    +24

    https://en.wikipedia.org/wiki/2017_Equifax_data_breach
    Blind leading the blind

    • [Deactivated] on 28/09/2022 - 20:19
      +19

      Had one last September (2021) too.

    • boomramada on 28/09/2022 - 20:22
      +41

      So when your ship is sinking, you call titanic for help? No thanks.

    • OzBerghainer on 28/09/2022 - 20:12
      +7

      Market cap on the NYSE is $20 billion, I wouldn't call them a small company

    • JMxoxo on 28/09/2022 - 20:15
      +18

      Was there a bargain on tinfoil recently?

      • Cousin IT on 28/09/2022 - 21:35
        +2

        It's probably 5G interference in the chip from the COVID Vaccine 😝

        • easternculture on 28/09/2022 - 22:03
          +1

          I thought the vax was supposed to boost your 5G signal

          • CocaKoala on 28/09/2022 - 22:12

            @easternculture: Only if your windows os is up to date.

          • Magnastar on 29/09/2022 - 07:24

            @easternculture: Only partly correct. The vaccine contained a secret ingredient that allowed 5G radiation buildup in the body, making us more susceptible to our thoughts and decision making to be controlled through signals dispersed from chemtrails.

  • armyofme on 28/09/2022 - 20:15
    +2

    How do I know i have been affected? I was an optus customer a couple of years back.

    • wetwork on 28/09/2022 - 20:18
      +4

      Apparently they may contact you sometime.

      • CyberMurning on 28/09/2022 - 20:31
        +3

        They as the spammer?

        • wetwork on 28/09/2022 - 21:19
          +8

          Both

      • armyofme on 28/09/2022 - 20:34
        +5

        nevermind just got an e-mail from optus lol.

    • ShouldIBuyIt on 28/09/2022 - 23:05
      +1

      Run the 2 API that were posted in the forum post and whirlpool, will give you an idea of what could have leaked. My data was leaked but didn't include any of my ID number for e.g.
      Hence won't be bothered with Equifax

  • virtualds on 28/09/2022 - 20:34
    +12

    Optus chat is hopeless. Lady named Jean asked me to go to Optus shop to discuss about my identity data breach.

    • eathb on 28/09/2022 - 22:29
      +2

      Keep escalating to next level support. It might take hours but eventually you'll get there.

      I use something like "I know it's not your fault, but can you get me your manager please"

      • FutureTech on 29/09/2022 - 06:41
        +1

        This sentence doesn't nearly get said enough in dealing with chat support/ phone agents in general

    • Cherry12 on 29/09/2022 - 18:49

      Chat took like 7 hours to reply but call maximum 30 minutes on hold.

  • this is us on 28/09/2022 - 20:39
    +65

    Can the scammers open an Equifax account for me? I guess they have my 100 points of ID already.

    • virtualds on 28/09/2022 - 20:59
      +1

      Lol

    • CocaKoala on 28/09/2022 - 22:13
      +2

      Plot twist: hackers are running this scheme after securing access to Equifax while they're asleep and oblivious to what's going on.

  • ozborgain on 28/09/2022 - 21:27

    Might be worth looking into adding a ban on your credit file
    https://www.equifax.com.au/personal/help-centre/credit-repor…

    • p1723 on 28/09/2022 - 22:08
      +3

      At this rate it's looking like for life

  • RotundPolarBear on 28/09/2022 - 21:33
    +5

    I thought they were supposed to email affected customers with the code, but haven't received anything. No longer a customer of Optus, and everytime I try to contact them online I get redirected as I don't have any active services.

    • tm32 on 29/09/2022 - 07:50
      +2

      Keep a log of your attempts. Might help with the class action payout as it demonstrates they did not meet their obligations nor matched what they publically stated.

  • controlc on 28/09/2022 - 21:33

    Someone have a link to the Optus live chat that doesn't require me to reinstall the Optus app?

    • MBix on 28/09/2022 - 21:39
      +1

      https://www.optus.com.au/notices/messaging

      Normally a little box/circle appears down the bottom right, but I have no doubt they're getting slammed right now and don't show it as often

    • tunzafun001 on 30/09/2022 - 22:24
      +1

      Go to the Optus mobile website and it will appear down the bottom, not the Optus site (there is a difference)

  • sunnyc on 28/09/2022 - 21:39
    +4

    I’d rather get rammed by Optus hacker than get scammed by equifax

  • expertreader on 28/09/2022 - 21:39
    +18

    So I have to give my id to someone who doesn’t have it now to check if my id that I provided to previous guy is being used or not?

    • lancesta on 28/09/2022 - 21:44
      +8

      Yeah. To a company with a data breach record far worse than Optus

  • Quantico on 28/09/2022 - 21:43
    +19

    Equifax are the worst, got hacked and didn't do anything proper for their customers.

    I refuse to use them as should everyone.

    AusPost, AEC, and a bunch of other government and public organisations require them to do background check when getting a job with them.

    How is that secure? How does the gov trust a private corporation that HAS ALREADY BEEN HACKED??? Insanity.

    • lancesta on 28/09/2022 - 21:45
      +4

      This is it. It's also a foreign company. They have a terrible security record.

  • PlushToys on 28/09/2022 - 21:44
    +3

    This is the same company that takes ages to do fit2work checks. Don't trust bludgers.

    • Quantico on 28/09/2022 - 21:47
      +3

      I believe they ARE fit2work, I think a subsidiary of the Australian Equifax branch. It's all completely messed up that we have to be held hostage to these publicly listed companies.

      They make decisions in favour OF THEIR SHAREHOLDERS… not of the people whose data they hold and allow to be hacked with almost zero repercussion.

      400 or so million between all the affected customers is nothing. It's not gonna undo the fraud they experienced.

  • CyberMurning on 28/09/2022 - 21:46

    Free 12 Months Equifax

    So..

    12 months worrying if i get hacked again?

    • xsacha on 29/09/2022 - 12:46
      +1

      Not at all. Equifax won't delete your data — why would they? Selling data is sort of their primary operation, after getting data stolen.
      A lifetime of worry instead!

  • Anth0ny on 28/09/2022 - 21:49

    in the past 5 years equifax has been hack 3 times

  • brokeneither on 28/09/2022 - 21:49

    Spoke to Optus yesterday via live chat, and they confirmed I was impacted, drivers licence compromised.

    Tried get raise a live chat again today for the Equifax code. Waited over and hour on two separate occasions. Couldn't reach an agent.

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