• expired

15% off on $100 Ultimate Active, Baby & Mum, Beauty & Spa, Eats, Style and Thanks eGift Cards @ Giftcards.com.au

11213

Update: I have received my gift card purchased at 9:13am and when I clicked on the link called “View Gift Card”, it brings me to the Blackhawk website that shows JB on the Ultimate Thanks gift card image. It’ll make you go through myprepaidcentre website to activate and save your card to your account

For those still doubting, here’s an image after I clicked “View Gift Card”

Update 26/10 2:06pm: Blackhawk network has pulled the JB and TGG as the participating retailers for the Ultimate gift cards from this deal. See this comment from the rep


Gift Card Participating Retailers (Visa)
Ultimate Active & Wellness 99 Bikes, adidas, Adrenaline, Anaconda, Cotton On, Cotton On Body, Cotton On Kids, Drummond Golf, EveryPlate, Factorie, Foot Locker, Hello Fresh, iFLY, JD Sports, Kingpin, Lorna Jane, LSKD, lululemon, My Muscle Chef, Natio, New Balance, Nike, Puma, Rip Curl, Rubi, SENSORI+, Speedo, Supré, The Iconic, Timezone, Typo, Under Armour, Zone Bowling.
Ultimate Baby & Mum Build-A-Bear Workshop, Cotton On Kids, Deliveroo, Ella Baché, EveryPlate, H&M, Hello Fresh, Michael Hill, Modibodi, My Muscle Chef, OZSALE, Peter Alexander, Prouds, Purebaby, Seed, T2, The Iconic, The Memo, The Stork Nest, Toyworld, UGG.
Ultimate Beauty & Spa Cotton On, Cotton On Body, Cotton On Kids, Dusk, Ella Baché, Factorie, Just Cuts, MAC, Michael Hill, Natio, OZSALE, Rubi, SENSORI+, Sephora, Supré, The Body Shop, The Iconic, Typo.
Ultimate Eats Ben & Jerry's, Boost Juice, Chatime, Deliveroo, Grill'd, Hog's Breath Cafe, Mad Mex, Menulog, Nando's, Ribs & Burgers, San Churro, Schnitz, Subway, Sushi Hub.
Ultimate Style/Shopping Angus & Coote, ASOS, Bras N Things, COSETTE, Cotton On, Cotton On Body, Cotton On Kids, Dangerfield, Factorie, Forever New, General Pants Co., JD Sports, LSKD, Modibodi, Nike, Nine West, OZSALE, Pandora, Rubi, Sportsgirl, Sunglasses Hut, Supré, The Iconic, Typo, yd.
Ultimate Thanks Adrenaline, Angus & Coote, Build-A-Bear Workshop, COSETTE, Cotton On, Cotton On Body, Cotton On Kids, Edible Blooms, EveryPlate, Factorie, Goldmark, Hello Fresh, House, Just Cuts, Luxury Escapes, Menulog, Michael Hill, MyHouse, Prouds, RedBalloon, Rubi, Supré, T2, Thankly, The Body Shop, The Iconic, Typo, UGG, Webjet.

Offer commences 8am 26/10/22 and ends 5pm 28/10/22 and only available for purchases from Giftcards.com.au. Offer available when you purchase a $100 Ultimate eGift Card from the selected Ultimate range: Active, Baby & Mum, Beauty & Spa, Eats, Style or Thanks eGift Card. One order per customer.

Related Stores

Coles Group & Myer Gift Cards
Coles Group & Myer Gift Cards
Blackhawk Network
Blackhawk Network

closed Comments

  • +26

    Think a store ban from the Mods is in order here. This is completely unsatisfactory and appears as unconscionable conduct.

  • They are owned by coles group so perhaps they might honour the deal compared to the bar PR they will get

  • +2

    Called the customer service center and they offered me prepaid visa card

    • Lucky you.
      Do you mean myprepaidcentre or giftcard.com?

  • Call 1800 862 126 for refund ( they will give you prepaid visa card instead)

    • Will they give you a prepaid visa card for your paid or the fund of the gift cards? Actually, I have used one of them to exchange JB Giftcard

    • What do you say to them?

    • I just called them and they said they couldnt do anything

    • -4

      THEY ARE DISGRACEFUL.
      NOW I AM TALKING TO SUPERVISOR AND HE IS NOT OFFERING ANYTHING

      • +2

        Thought they offered you a visa prepaid?

    • not help at all. They gave me a reference number and told me to wait. No visa card instead.

      • Calling them as well now too

  • Wanted to ask, will the Thanks cards from ultimategiftcards sold by Coles work in JB after this debacle? I have some stocked from last December sale
    It doesn't say JB HiFi but it seems it was included in the list when you buy new ones before this deal expired

  • why ppl still promote ultimate gift card???

    This is a doggy company based on the experience of previous Amazon sales. There is NOT WAY to activate the card via their app, which has been failed for more than a year.

    You lose your money since the moment of purchasing a card.

  • Ok. So I’m getting errors from the system and tried to call a few numbers and got bounced around. Who do you need to call to activate the Ultimate gift cards if the website is broken? Or how do I add them? This experience is cooked. Keeps telling me it can’t log in and to try again later.

    • Login from different device :)

  • Call 1300304990

    • I called the number, and the lady over the phone said she can only tried to make refund request, but there is no guarantee that it will go through, let’s wait and see then.

      • Same here, see how it goes.

    • called and got case number

      • called and the guy said will try to make a refund but there is no guarantee. And no case number for the follow-up. Hope and wait

      • They won't give me case number, they just said refer to the order number… as a reference… I guess the guy on the other line probably getting a lot of calls requesting for refunds, he mentioned JB Hi-Fis, so yeah…

  • CALLED 1300304990 and 1800 862 126, not help at all. the lady over the phone said it is unlikely to process a refund. So a doggy company at all for both ultimate gift card company( blackhawks which is based at north sydney nsw) and giftcards.com which is under coles group.

  • +3

    highly recommend calling 1300 304 990 (coles’ gift card team). they’re gathering a list of everyone who is affected and sending a report to management. person I spoke to said worse case scenario will be a refund.

    • Same here, the customer support said they are filing reports for this.

      • Same respond for me, says they can't guarantee it, will see how it pans out.

  • +3

    I was about to buy $500 of them for JB but got pulled in for a long meeting. so, I guess lucky me.

    • I was about to buy $1000, and got dragged into a lunch catchup. Lucky me I guess.

  • +1

    Thanks OP.

    Since the gift card has been added to my Google Wallet, I've added it as a payment method (card) to my Deliveroo account. Does that mean I can't make an order worth more than the remaining balance? Will it take the remaining from another card?

    • I know that it's not exactly the main highlight of this comment section, but I thought I'd update anyone that is curious. So, it turns out that you can exchange your card balance for Deliveroo gift cards, which can be treated as such.

      • +1

        A bit late but this Ultimate is like prepaid visa. U can use directly but has to cover the full balance as most website (like Deliveroo) doesn’t allow split payment with multiple cards. However as u said, u can convert it into specific merchant giftcard for some shops listed, and in case of Deliveroo, it’d just become balances (and yes, u then can mix payment between balances & 1 card to cover any shortfall)

  • +13

    Guys do a chargeback on your credit/debit card against the giftcards.com.au.

    Also here's where you submit an ACCC False Advertising Claim against Blackhawk Network and also their Google reviews link.

    https://www.accc.gov.au/contact-us/contact-the-accc/report-a…
    (Report Blackhawk Network (Australia) Pty Ltd ABN 84 123 251 703 which is the issuer of this card)

    They still show JB Hi-Fi when you click on the link (View eGift Card) to go to the Blackhawk Network site to redeem the card. Here's a screenshot as of 5-48PM AEST 26/10/2022
    https://imgur.com/a/B7wBZuV

    Chargeback to be done against Coles Group Limited - Hawthorn (or as shown on the pending charge on your bank/card statement) or Coles Supermarkets
    ABN 45004189708 (as per the tax invoice). Remember to 100% chargeback today as it costs Coles and its team lot of time and admin and will absolutely put the fire on Blackhawk to do the right thing and either refund the orders or enable JB Hi-Fi as a supported retailer on the Ultimate Thanks Gift Card

    For Google reviews:
    Blackhawk Network (Australia) Pty Ltd
    https://maps.app.goo.gl/WhDmmiBftf7HTdC78

    • Opening my browser now and reporting. Regardless will be issued or not, they need to get trouble for scams. Banned!!!!

    • Thanks for sharing, will do charge back

    • +1

      Another option is to complain to AFCA.

      The Ultimate gift cards in this deal are issued by Heritage Bank (which has been contracted by Blackhawk Network to provide some services in relation to the Ultimate gift card scheme), which is a member of AFCA. Blackhawk Network is not a member of AFCA, so you cannot raise a complaint against them.

      No idea whether that would work, but it is definitely worth a shot!

      • +1

        Its not a financial complaint, its about misleading advertisement, so complaint should be for ACCC. Also AFCA is an industry body with reps from their members and is usually toothless and wont do anything. Complaining to ACCC or your local Fair Trading Commission would be far more useful for getting these dodgy groups in line.

        If you ask any industry, they will tell self regulation is the best form of regulation :rofl:

  • Trying to purchase an item for $300 using 3 different $100 cards at the iconic and no idea how to do this. Can anyone provide any assistance?

  • coles has been great. straight away update me, even gave me a call back 5 minutes later.

    hoping ultimategiftcards reinstate jbhifi instead of refunding as 15% is pretty good.

  • +3

    Dog *unts

  • Good luck getting a refund

  • Anyone have any updates on refund?

    • I am also waiting for the refund, doggy company and definitely will report to ACCC and fair trading.

  • +2

    Guys I suggest follow the below steps

    1. Lodge a complaint on ACCC site for misleading advertisement and attach the screenshot provided by @Renegade
    2. Also attach the screenshot from Apple Wallet as it still shows Jb Hifi logo
      https://imgu .com/a/fjqz7wz
    3. Lodge a chargeback with your bank and provide the below reason

    - The goods and services purchased were not as described or defective
    4. Once you lodge a chargeback request, the issuing bank i.e. your bank will chargeback the trxn on your behalf, and acquiring bank will raise it with merchant and merchant will not only have to refund the funds but will cop additional fees and charges associated with chargeback

    So slap this dodgy company with ACCC action and make them go through the chargeback process which will cost them more money and time

  • link for apple wallet image
    https://imgur.com/6Ru80Uj

  • +12

    Would support a sitewide ban of Ultimate gift cards for their ridiculous login process alone.

  • I called 1300304990 and submitted a refund request.

    • Did they provide any info? Last I heard was that it was being escalated to management…

      • No other info. He said he would just submit my refund request, and he also mentioned the issue is still under investigation

    • I called yesterday for the refund and they said they will send me a refund form today but I haven’t received it.

  • Same here. I called 1300304990 and submitted a refund request straight away.

  • All my cards are saying they can’t be used for Apple Pay all of a sudden? What the hell is going on? Are they revoking cards?

    • Same here, just been suspended. Maybe a full refund is coming

  • I just lodged mine, again, because no one called me, and they told me its case by case basis. So guess I just have to wait.

  • +1

    Look like Refund is on the way…as just got notification with Apple Pay that Card cannot be used withApple Pay.

    • Yes 1 of my card got suspended too, but some not yet.

      • mine too!

    • I just called them and the lady said none of those case were approved yet. Did you receive the refund?

      • I’m waiting for the refund as well, what should we do??

  • I have got all my 11 cards suspended one hour back. I have called the coles helpline twice and was told I’ll be refunded. Atleast out money is not wasted.

    • I just called them and the lady said none of those case were approved yet. Did you receive the refund?

      • It’s in progress, once refund has been requested the cards will be suspended pending refund request.

        This was the update given to me. I am hoping for a refund now.

  • All my cards have been suspended too. I think the refund is coming.

  • I’ll be glad to get refunded, but hopefully I get a sweetener for the bloody 3 hours I wasted activating it through their hopeless system.

    • Sadly I doubt we'll get anything but a refund :(
      Makes me wary to snap at the next 15% off deal

      • Next Coles in store 15% off with the retailers listed on the card should be better.

        • That's not a guarantee tho… the retailers were on these cards albeit digitally…

          • @hybridx: Thats true. They never hid away from the fact they can change retailers at any time. Being physical is just less often. Mainly more retailers coming on such as Officeworks and others taken out to swap allegance such as Ultimate to Card Network from the super group.

  • What went wrong, bad system, dodgy company?

    • +1

      At the start of the deal, the gift cards included coveted retailers such as JB Hi-Fi and The Good Guys. Myself and a lot of people bought gift cards with the intention of using them on these retailers.

      Not long after, and once quite a number of people had purchased the cards, Ultimate Gift Cards decided to pull the both JB and TGG from the list of retailers, making the gift cards kinda useless.

  • +2

    Just called 1300304990

    Girl said they’re all void but you need to call and supply your order numbers to be refunded. Expect it to take 2 weeks for the whole process to happen.

    A bit of email communication would be nice…

    • I’ve called them 2 days ago was told the refund form will be sent to your email, but haven’t received anything yet, what should I do now?

      • same. Lady asked me my order number. then she said it will be refunded if JB doesn't accept. She said they will send email in 1~2 days. But, no email received.

      • no they send refund form to coles for approval not to you. once approved they email you

  • +1

    Just called and spoke to the lady on 1300304990 as I bought some EATS cards to see if they were also being pulled off/not working . Lady told me EATS were working fine it just the JB and TGG that’s were pulled off and they are working closely with giftcard.com.au ..the lady was good and said she also bought few JB HIFI and find it terrible for the company to pull it off ..but she did indicated they will be fully refunded or might be put back again15 % so people can use them again ..hopefully it will give a bit of relief to the people who bought them .

    • +1

      TCN for life bro

    • Please update here if you have some good news. A loft of people are suffered for this doggy company.

      • Yup, they working again. See James H's comments.

        • Do you mean the gc is working for JB again now?

          I found that Blackhawk network has suspended this card, what should we do?

  • Awesome, finally able to purchase JB gc with the last ultimate gc that was failing.

    • Yes, now JB Hifi appears again. I believe that is a result of ACCC reports.

    • Is it working now?

      • Yes it is. I just purchased and now waiting for JB card to be delivered. So far not cancelled.

        Edit: Just got JB gc delivered.

        • I had one that worked this afternoon, and tried for my second and got Order Cancelled emails from JB. What a headache

          • @damo3032: same.. 1 go thru , 1 failed , try again and fail again —-

    • Looks like my card wasn't able to get through, probably cancelling on their end since I've requested a refund.

      • Yeah, I didn't request refund as I was hoping they will bring back JB or give to wife to use on Iconic or so.

      • Me too and I have asked refund and now both cards are locked and can’t use apple pay as well.

        • +1

          Apparently if you asked for refund, you will get the refund. As the cards have been cancelled.

          That’s what the customer rep told me. There’s no way to undo that.

          • @spc12go: depends when you asked and how far along the refund process your cards are. some cards are cancelled already, they will be refunded. some cards are only suspended, these will probably be unsuspended for us to use. suspending has been occurring for the past day and a half (ish). could take just as long to unsuspend if not more since its the weekend

  • How do i buy the in voucher with the thanks card. Tried exchangeyourcard.com.au but no option to get jb

    • Go JB website to buy gc. Then enter your ultimate gc details in payment info. Dont enter in the gift card section but in the payment section for visa/mastercard etc. It is recognised as visa.

  • @James Hawk - can you confirm if the ultimate gift card are working or cancelled?

  • I purchased 10 x Ultimate Thanks gc on Wednesday and can only successfully redeemed one for JB gift card. Thought it was just before they blocked JB as an approved retailer.

    Called 1300304990 on Wednesday and was asked my invoice#, then the gentlemen told me to wait for the refund. Nothing happened so far.

    I tried to redeem the Ultimate Thanks on JB website but got declined on a few cards.

    Called 1033304990 again just now, and the lady on the phone was just telling me the head office is processing the refund, and all the gc purchased on Wednesday morning will be refunded as I was gold. She did not ask my invoice# at all, but just said the refund process will probably take 1-2 weeks.

    What the F!

    • What a dodgy company.

    • +1

      Get a refund if you can. much better.

      its a pain in the ass!!! JB order keep getting cancelled again n again

  • OK all my 9 x cards have been suspended, they can not be added into Apple Wallet or used on JB website.

    This sucks……

    • Funnily, while I was watching YouTube on my phone, suddenly apple wallet says my card is activated successfully, from being suspended earlier today. Dodgy dodgy!

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