DOWNERAFF40
Similar to the previous deal, here is another code for 40% off the De'Longhi website.
Best of luck getting orders in before it is cancelled.
Not sure it would stack with 20% from 7PM tonight FRENZYNOV22
40% off Sitewide & Free Delivery @ De'Longhi
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Eletta Explore shipped early this morning :)
La specialista arte shipped this morning.
Hoping mine get shipped soon.
When did you order?
I ordered on Tuesday late evening.Confirmation email received 6:05pm on Tuesday. Free gifts are included in the invoice received this morning.
my la specialista arte still processing :(.. did anyone get the extras? I didnt need the free gift but its automatically added in my confimation email.. hope they dont cancle my order…
Same here, though I do like the free gifts to be included.
My ordered shipped this morning.
Invoice doesn't mention about any extras.
Finger crossed!
Mine just shipped. Had to contact their customer service in relation to delivery.
Amazing customer service. Very happy.
I got an email update today and was told the stock should be available late next week. - manual coffee machine.
Mine just shipped this morning. Magnifica Silver Black coffee machine with bonus 3 X coffee bags and 1 X cannister on invoice
Good news for me. The coffee machine has been shipped this morning and free gifts are included in the invoice.
Primadonna Soul shipped this morning, invoice showed all of the accessories as well :)
Understanding that there would have been an influx of orders as their site got 'ozbargained' which no doubt slowed them down significantly, they've done really well. Very impressive.
PrimaDonna Soul shipped.
No extras on invoice…..can't see myself getting them
My La specialista arte has been shipped. ETA is tomorrow :)
Primadonna Soul arrived just now - no extras with it. No extras were on my invoice either (they were removed on checkout).
Magnifica S shipped just now with the accessories!
ECAM290.62.B Magnifica Evo Automatic coffee machine. Came today no welcome pack of coffee and canister.
I must say using an old https://www.sunbeam.com.au/kitchen-and-home/coffee/espresso-… for the last 6 years I bought for about $150 back then as a cheap buy made me like coffee.
I can't believe using the same beans the Evo has made at least a 200% better coffee with the same beans. Saying that there is no way in the world this thing is worth $1400 retail. $600 is about right with free stuff and what I paid for it and pissed my free shit never came.My fryer hasn’t shipped yet. Not too fussed either way. Will contact them next week to see what’s happening.
I made two orders.
My first order shipped a few days ago and second order shipped today.
So i dont think it means it will get cancelled.. Just yet.
Aus post has misplaced my Arte :(
WTF do i do?
I want my damn machine…
haha had the same issue, it travelled all the way from NSW to QLD before getting to me in western Sydney. had to call Aus post to verify and raise it with the depot.
Funny thing is when you do eventually get it. It will have express post stickers on it
Lmao i opened a case to aus post as it wasn't scanned last.
The damn guy was like it's still in our delivery time frame of 10 business days. Was like but express post is 2 days?
Think they just make up BS excuses as they go.
Calling is better and better replies then auto shitty replies.
@dn4hc: Lol Aus post deemed my package lost in transit.
This is so (profanity) annoying… i don't want my money back, i want my machine :(
My grill shipped express post on the 21st has not arrived yet. Auspost say it will arrive but I think its all BS. It has been lost in the post.
'Thank you for contacting us about your parcel delivery. I can understand your concern that you haven't received this multi-grill . My name is xxxx and I can definitely help with your enquiry today.
Based on the scans, this parcel was expected to be delivered on the 23/11/22 , and due to our delays has now taken longer than expected to arrive to which I would like to apologies for.
I’m confident that your parcel will arrive safely, however if you have still not received the parcel by 07/12/2022, we’ll need to investigate further. This can be done either online or you can call us to lodge this investigation.
Have you downloaded the Aus Post app? You can keep track of all your parcels on there and get push notifications when there’s an update.
I hope that this information has helped and that you enjoy the rest of your day. If there is anything else that we can do for you, please do not hesitate to contact us again.
Kind Regards '
Yeah i called aus post customer care.
It reads the tracking numbers im assuming based off my mobile number associated with their app.
My parcel was last not scanned, i also got the bs rest assured it's not lost etc etc…
Once they deemed it lost, contacted Delonghi who just replied minutes ago are arranging a replacement coffee machine.
Tldr: aus post sucks ass, parcel lost, Delonghi arranging replacement. Upto 15 business days.
Haha mine is also somewhere in NSW. So how do I get Australia Post to seem my parcel lost? Why does Delonghi need to contact them?
"Thanks for your patience while we have been investigating the whereabouts of your parcel xxxxxxx containing De Longhi Nespresso Coffee Machine that you were expecting. My name is Shobhi and I'm here to assist you further.
I'd like to apologise for the delay in getting back to you. We've received a large volume of enquiries and are working hard to get back to everyone as soon as we can.
Xxxxxx, I can see that the parcel should have been delivered by 21/11/2022 but due to postal network delays this has not occurred. We still expect this parcel to be delivered by 5/12/2022. If for any reason the parcel does not turn up by that date kindly contact your sender and ask them to contact us on our number 131318 so we can investigate further. If the sender will not assist please let us know.
Please don't feel that we're washing our hands of responsibility of this item - that's definitely not the case, but it is the sender in these instances that is best equipped to assist you in finding an outcome.
I hope the news about your parcel hasn't spoilt your day, but please let us know if you have follow-up questions regarding any of the above.
Have a great day!"
@Circly: Did their email not mention when they will get back to you?
When the parcel reaches the delivered by date and it doesn't arrive contact aus post.
They will deem the item as lost in transit and then with the case number provided contact Delonghi to set up a replacement.
I guess if you don't want a replacement and just your money back then maybe talk with Aus post…
Alternatively you can try contacting Delonghi now and see what they say. I went through their live chat worked easy as just gave them my order number.
@Tehcookiemonsta: Nope that's their whole email. Basically after 5/12/22 to tell delonghi to contact Australia Post which seems backwards.
I think getting a case number from Australia Post and giving that to Delonghi sounds better.
I definitely want a replacement as I already picked up 290 pods (240 + 50 free) from Nespresso haha so won't be happy if they don't provide a replacement.
It's interesting because my order had 2 x coffee machines.. The other one has already arrived and the gf is already using hers. Mine is just stuck in limbo.
After 5/12 I'll do as you say and will contact both Australia Post and Delonghi simultaneously.
Express post my butt!
@Circly: Yeah Aus post really sucks.
I'm just glad Delonghi is offering a replacement instead of refunding the money, I wouldn't be able to purchase the machine i bought for the same price again…
And I already bought accessories for it lol…
@Tehcookiemonsta: Delonghi are sending me a replacement multigrill. The original is deemed lost in the post.
@Tehcookiemonsta: I just realised… Shipping is going to take ages as it will be caught up with Black Friday sales…
@Circly: Yep they gave me 15 Business days for the item to be dispatched from warehouse so it could be even longer with delivery.
@jamba: @jamba did you contact Delonghi before Australia Post closed their case?
There must be a chance you will get two grills then… What if the Australia Post item still makes its way to you.
@Circly: Yes . I contacted them before the case was closed. I dont think the original item is going to arrive. It was supposed to be express post but its now nearly 2 weeks.
Finally got my machine but Delonghi hasn’t provided us with a power cable 🤦♂️ after waiting 4 weeks
Cordless machine - latest technology :-)
Wifi connection. No cord needed.
How was the machine not included in the box. How is it not packed in the box
I had an issue with my machine.
Delonghi were amazing. Outstanding customer service!
Midday on Tuesday.