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[VIC] Heat Pump Water Heater Upgrade Rebate for Business: Small $660, Medium $1,080 @ VIC Government

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Discount/rebate will vary – these figures are based on a certificate price of $60 and the average efficiency of products improved under the program. The final price will depend on several factors, including:

  • certificate price
  • the number of products replaced
  • location
  • installation costs
  • administrative costs by accredited providers.
How to claim the rebate?

Here are the steps to claim the heat pump water heater rebate:

  • Contact an accredited business: First, contact an accredited provider business who is authorised (under the Victorian Energy Upgrades Program) to install the heat pump water heaters in your area.

  • Share the required details with the accredited installer. The installer with check your eligibility and offer you a suitable heat pump powered water heater from a list of eligible models listed on the Victorian Energy Upgrades website.

  • Installation: Heat pump water heater will be installed by a licensed plumber and electrician in accordance with Victorian Energy Upgrades (VEU) guidelines.

  • Apply for the rebate: The AP will apply for rebates on your behest.

It's important to note that the rebate amount may vary depending on the type and size of the heat pump water heater you install. Some heat pump hot water products are free under the scheme.

Timetosave Pty Ltd is offering rebates through Victoria government rebate program on heat pump water heaters for eligible businesses that participate in the installation of a new, highly energy-efficient heat pump hot water system. This program aims to encourage the use of energy-efficient technology, reduce greenhouse gas emissions and energy intensity. The Victorian businesses can apply through accredited providers (APs).

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Victoria Department of Environment, Land, Water and Planning - Energy
Victoria Department of Environment, Land, Water and Planning - Energy
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closed Comments

  • +1

    Max income to be eligible?

    • +1

      Max income wasn't a criteria when I upgraded under this state government scheme for our residence.

    • There is no income criteria.

    • +1

      pretty sure its 180k household income according to the vic website — "The hot water rebate (formerly the solar hot water rebate) of up to $1,000 is available on eligible heat pump and hot water systems." "the owners have a combined household taxable income of less than $180,000 per year (based on their Australian Tax Office Notice of Assessment)"

      • +2

        I'm sick of this discrimination as my house keeps burning dat fossil fuel

  • Where's the freebie?

    • I upgraded via the state government scheme for $0 out of pocket for our residence.

      • I thought these water heaters were generally a couple of grand?

        Did it include removal of the old and install of the new? I'd love to get of my gas hot water but have been putting it off due to cost (and other things to do on the house coming first)

        I'm hoping I'm wrong, would have adopted it ages ago if I knew I could do so for zero cost.

        • +1

          The scheme is to replace older solution electric hot water, with newer solution electric heat pumps. It didn't cover converting from gas to electric.
          It did include removal of the old, so someone probably benefitted from that.

  • how much out of pocket?

    • It was $0 for me; it may have been a cost for a larger capacity unit from memory.

    • It depends. In some case it is A$0.

  • +6

    Timetosave Pty Ltd is not on the list of accreditied providers.

  • -1

    TIMETOSAVE works in partnership with Glow Green Pty Ltd, which is an Accredited Provider (AP) under the VEU program.

  • +3

    Why is the picture of a solar heat collector system, not a heat pump?

  • A moderator changed the deal link.

  • What are the units? Look like Midea? And are they VE or stainless?

  • i have an old house. What benefit will I get form the upgrade? i have no issues with existing .thanks

    • Also have an old gas heater. Works fine but I know one day it will sh** itself. Do I upgrade?

      Also - what brand/model do you use??

      • gas to electric don't qualify

        • +1

          I think you're mistaken:

          Criteria:

          • have an inefficient electric or gas hot water system.
        • Isn't something changing in May specifically to the Victorian government which will then include gas storage to heat pump?

  • +1

    I have one of the large heat pumps which cost me $299 in NSW after rebates. My electricity use has almost exactly halved (replaced an OP HW system). One thing to consider if you are switching from OP is these are not compatible with OP power and my rate for the heater is now almost 2.5 times higher per KWH so I'm not sure if I'll save or even worse pay more for my power.

    • Sorry, is OP = Original Poster in this case?

      As in replaced a Gas System with an Electrical one like in this link.

      In the long term, if you are able to rig this up to solar, especially if it's during peak solar generation times, you would be saving a very good amount I'd imagine

      • +2

        I suspect OP = Off Peak

      • Yes I have solar and thought that. Yes it helps but unfortunately because we use a lot of hw at night it needs to operate quite a bit when the sun don’t shine otherwise it’s cold in the morning

        • +1

          Does it matter if it's cold in the morning ?

          You program the unit to come on between say 11am and 3pm - this heats the water when your solar is usually generating.
          You take your showers and baths in the evening when the water is hot from the day.
          The cycle repeats each day.

          I do basically this and it works great 👍 The only time your hot water ever costs you money is if the weather is terrible 😁

          The unused water in the tank will happily stay hot all night long, so you can do the same thing and take your showers and baths in the morning instead. But obviously you can't mix mornings and evenings…

          • @Nom: I shower twice a day as does my wife so does matter. Guess we’re just clean freaks.

        • These things are less than 2.4kW, right? If so, get a sparky to install a GPO in the circuit for you, then run a standard smart plug for it (cost about $20). You could set it on a timer, and also turn it on manually via your phone if you ever needed to.

          • @Thrifty McGifty: Some units can already do all of those things using the control panel on the front (like my Rheem unit) 👍
            The problem is, some of them (like my Rheem unit) will only actually switch on to heat the water when the tank water gets cold enough - you can't force a heat cycle if the water is 5c above the threshold for example…

    • Heat pump should be greater than 2.5× COE than resistive so you should still come out ahead.
      Plus the newer tank is hopefully better insulated.

      • -1

        What’s coe?

        • +1

          Coefficient of Efficiency. Generally, it is called COP (Coefficient of Performance). The heat pumps we install under the VEU program have COP > 3.

  • So is it just for business and not residential?

  • -5

    Don’t fall for it

    • +1

      Don't fall for a cheap upgrade that will save you money now and in the future ?

      What ? We're going to need some more information 😁

  • how much to upgrade from gas? I've heard to will be free as of May

    • +2

      You’d want to steer clear of those $0 upgrades, most are pulled out after a handful of years at your own expense and the C/over costs are pretty costly as no rebates apply. Are are made really cheap but efficient to maximise rebates for the provider to claim but do not stand the test of time.

      • wow, good advice if so. Wouldnt there be an approved list of units that they can install so as to avoid this?

        • Not really, unfortunately if they get tested and approved for a number of certificates, there’s no real indicator beyond whirlpool or forums like these, but the $0 upgrades are generally a red light imo.

      • Also those units are from cheap cheap China (yes I know everything from China these days) even the gas for the compressor are older gas. I remember seeing adverts locally to replace existing electric hot water for little as $33 in NSW. Seem too good to be true. Did some research….it can bite, in cost, you if you don't get a decent brand heat pump

      • Can't you take the upgrade but pay for a decent branded unit ?

        Or are the no-name freebies the only way this scheme operates ?

        • Upgrading to a known name brand HP will generally cost you 3-5k whereas the freebies is a high efficiency/short term solution. So built reasonably well with low quality parts. Realistically it’s a good entry into efficient hot water, but just don’t bank on it lasting as long as the one you are replacing, and it’d be an expensive replacement. The HP replacement market is going to be huge hopefully there are new rebates to help consumers when the time comes.

    • Where did you hear that?

  • +2

    Few people seem to be missing that this is for businesses - not for home use.

    • +1

      home-based businesses would qualify?

  • any recommend company in mel?thanks

  • +1

    For years we have been told to go gas gas gas all the way, now it’s electricity all the political green way, so what’s next, eventual nuclear. Can the government rebate me on my 5 star ducted heating unit I put in 2 years ago. Fools all round.

    • For years we have been told to go gas gas gas all the way, now it’s electricity

      Because electric heat pumps are cheaper to run.

      It's as simple as that.

  • Hi to Nikhil, Sakshi and Tanvi 😷

    • wat ??

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