This was posted 9 months 20 days ago, and might be an out-dated deal.

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[Shipping Damaged] Herman Miller Aeron Chair, Size B, Onyx $1250 + $60 Shipping ($0 SYD C&C) @ Living Edge Exit Store

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[Shipping Damaged] Herman Miller Aeron Chair, Size B, Onyx $1250 + $60 Shipping ($0 SYD C&C) @ Living Edge Exit Store
Go to Deal
bananafied on 21/07/2023 - 13:57 livingedge.com.au (6550 clicks)
Last edited 21/07/2023 - 14:03 by 1 other user

Exit store - Herman Miller Aeron Size B, Onyx with shipping damage - RRP for the Onyx Aeron is $2655
Good deal if you don't mind the shipping damage as you won't be seeing it
88 in stock at the time of posting

Condition Report

The Chairs are new but have light scratches and ring marks on the seat underneath due to shipping.
The Chairs have no functional issues.

I asked chat support and they said it was covered with Herman Miller's 12-year warranty from the manufactured date excluding these issues described in the condition report

Home & Garden Chair Ergonomic Chair Herman Miller Office Chair

Related Stores

Living Edge
Living Edge

closed Comments

        • rekke on 26/07/2023 - 13:40

          So your order has gone through and it was placed at 2:34 and been confirmed now?

          • Ahan on 26/07/2023 - 14:35

            @rekke: Yes in fact it's just been delivered

  • Jaitch on 25/07/2023 - 12:49

    Also received courier delivery notification scheduled for delivery 31/07, Perth.

    I also notice that the RRP for this chair is now $3020 on the Living Edge website.

  • Arealtur Kishman 69 on 25/07/2023 - 14:14
    +1

    They've updated the original listing with pics of the damage, it's a bit worse for wear than I was expecting tbh. Think the poster in this thread that said these were mounted on another base got it right, don't see how this could've been caused by shipping damage.

    https://livingedge.com.au/exit-store/herman_miller-aeron_cha…

    Pics of damaged base in case the LE webpage gets taken down again
    https://ibb.co/c6mZsB1
    https://ibb.co/hdkRgzb

    • eecan on 25/07/2023 - 16:00
      +2

      I saw those pics when it was originally listed and the deal was still active. Basically a non-issue IMO, not visible in normal use (and you have to go really out of your way to see it) and the warranty is still valid for all functional issues.

      Good to document the pics though!

  • Xzibit on 25/07/2023 - 14:36
    +1

    Just got an email say that the chair is ready for pick up in Sydney warehouse.

    • Kaig on 25/07/2023 - 14:56

      Did you order it before 2:47 pm?

      • Xzibit on 25/07/2023 - 15:10
        +2

        Yes I did, I think I got the last one because I tried to order another right after the order couldn’t go through.

      • Xzibit on 26/07/2023 - 09:08
        +1

        Fml, the order still got cancelled even I got the email said it is ready for pick up.

  • MrMoo on 25/07/2023 - 15:02
    +2

    I've just taken delivery of my chair.

    Everything you would expect. There is a ring at the bottom but it honestly isn't that big of a deal given the discount. Onyx is a whopping $3000 on the website!

    The leather armrests do smell a tiny bit of what you would smell if you walked through the fertilizer section in Bunnings. Not sure what is going on there… Hopefully it goes away. You need to put your nose up to it to smell it.

    • rekke on 26/07/2023 - 13:42

      What time did you place your order ? Congrats hope you enjoy it

      • MrMoo on 26/07/2023 - 13:44

        Thanks mate!

        I'm not sure when I placed the order, is there anywhere i can check that? But I was one of the first to get it, I think before even 2-3 comments showed up in the post. So i guess the time stamp would be around the time the 2nd post showed up.

        • rekke on 26/07/2023 - 13:44

          The confirmation email would have a timestamp on it :)

          • MrMoo on 26/07/2023 - 13:45
            +1

            @rekke: I got the confirmation at 2:11 and the 2nd post was up at 2:04 so around about that time.

  • lowlifesphere on 25/07/2023 - 15:38
    +2

    Just received chair, tbh I wouldn’t have even noticed the ring if I paid full price.

    • MrMoo on 25/07/2023 - 16:20
      +2

      Lol, I was literally thinking the same thing.

      I actually applaud the company for selling it essentially as damaged goods.

      Too bad big box electronics companies don't sell open box at 50% off.

    • rekke on 26/07/2023 - 13:39

      What time did you place your order?

  • Deal Hunting on 26/07/2023 - 09:00

    Order cancelled, I placed an order after the first OOS at 2:48 :(

    • Arealtur Kishman 69 on 26/07/2023 - 09:04

      Yeah cancelled too

    • ggdd on 26/07/2023 - 09:09

      canceled, added in the cart around 2:35 pm, but checked out after 2:48.

    • Imposter on 26/07/2023 - 09:33

      Cancelled. Damn I received the confirmation email on Friday, so the confirmation email doesn't confirm anything

      What else can we do?

      • Arealtur Kishman 69 on 26/07/2023 - 09:36
        +1

        Nothing. They ran out so have refunded you, thats all there is to it. If you're unhappy with the manner in which they handled it just shop elsewhere in the future.

        • Imposter on 26/07/2023 - 10:24

          LOL I had two other experiences with LE before, already unhappy with them.

      • ggdd on 26/07/2023 - 09:37

        No idea, I got a confirmation email too last Fri and also called them to check my order on Mon they just said Mon or Tue will ship it.

    • arcticmonkey on 26/07/2023 - 09:58

      That sucks

    • kehuau on 26/07/2023 - 10:38

      Same. Got a cancellation email..

  • jzx100 on 26/07/2023 - 12:16

    Mine came in today……..thank you OP!

    I finally have a Herman!!!!!

    • rekke on 26/07/2023 - 13:41
      +1

      Congrats. What time was your order?

      • jzx100 on 26/07/2023 - 14:07
        +1

        2.25pm

        Just a heads up, I did have this sitting in my basket for a good 5 mins.

  • giantwithin on 26/07/2023 - 13:14
    +1

    Recieved the chair today. The advertised shipping damage is not noticeable. However, the lumbar support for mine is broken.. bummer.. seems like got damaged during the subsequent shipping to me… hopefully i will get a replacement part from living edge…

    • arcticmonkey on 26/07/2023 - 13:17

      Can you share a pic of the damage?

      • giantwithin on 26/07/2023 - 13:20

        Can do, but can't figure out a way to attach picture to a comment on a mobile device..

        • giantwithin on 26/07/2023 - 13:28
          +1

          One of the 'wings' is snapped and broken from the PostureFit mechanism. My chair is now differently abled.

          • giantwithin on 26/07/2023 - 19:38

            @giantwithin: I replied to them on the order confirmation email with the picture of the damage. Haven't heard anything back yet. Will give them a call tomorrow.

            • giantwithin on 27/07/2023 - 11:54
              +1

              @giantwithin: For those who are interested, LE will be replacing the part. Also, the dude I spoke to was courteous. Overall happy with their response even though it might take a while.

    • rekke on 26/07/2023 - 13:39

      What time was your order placed?

  • rekke on 26/07/2023 - 13:28
    +1

    Wtf, ordered at 2:24pm, called a support agent and they said there was 32 left and my order will definitely be fulfilled… now got a cancellation.

    • Imposter on 26/07/2023 - 13:47

      When did you call them? It's strange as your order should be fine.. (unlike mine which was made after the first oos)

      • rekke on 26/07/2023 - 13:53

        Literally 5 minutes after my order to confirm and get 100% confirmation, it would be fulfilled. I made a comment on this post in page 1 how I had just gotten off the phone.

        In retrospect, I should have had them put it in writing for me….

  • rekke on 26/07/2023 - 14:07
    +2

    UPDATE: My order cancellation was escalated to their team manager as I mentioned others had ordered later than me and had their order fulfilled…

    Got a call back and apparently there was some sort of mistake with my order on their side - had a rep reach out to me and offer to honour the deal. However I suspect it may be a brand new one. Looks like Living Edge do have some quality control from management side, am impressed.

      • Imposter on 26/07/2023 - 14:42

        Hello, can you please let me know who you spoke to?

        • Xzibit on 26/07/2023 - 14:47
          +2

          Pmed

    • MrMoo on 26/07/2023 - 15:43

      Wow! Congrats mate, brand new is even better! Although the ring is barely noticeable since it is on the underside, maybe mentally you'll feel even happier =) I know I would lol.

    • bohn on 26/07/2023 - 15:53

      well done, I price matched my chair to 1500 in 2021, so that's a great buy.

    • BitcoinKing on 27/07/2023 - 09:03

      Can I please ask when you ordered and which staff you talked to? Thanks, I ordered at 2:47

      • rekke on 27/07/2023 - 09:05
        +2

        I ordered at 2:24 and I spoke to staff just over their main phone line, that was really it

        • BitcoinKing on 27/07/2023 - 10:27

          I think I ordered too late to argue with that : (, thanks anyway.

          • Imposter on 27/07/2023 - 11:05
            +2

            @BitcoinKing: I ordered at 2:46 and they refused to honor my order. They said they only fulfil orders made before 2:44

  • Ahan on 26/07/2023 - 19:02

    Mine arrived this arvo.

    It's pretty much new. Barely any visible mark. It is so much different to the Aeron size B I got 10 years ago.

    • arcticmonkey on 26/07/2023 - 20:02

      For better or worse?

      • jzx100 on 27/07/2023 - 14:10
        -3

        Yes

  • keno on 27/07/2023 - 21:15

    Thanks Op awesome deal, picked it up yesterday, it came in a large box disassembled, quite sturdy for those receiving via shipping. Can't believe how much these chairs have gone up over the years, still remember when it could be bought sub $1k on sale years ago. Minimal scratches on the base of the chair though the arms do have a bit of a smell to them, chemical fertilser smell. Overall very happy.

    • bohn on 28/07/2023 - 10:21
      +1

      chair though the arms do have a bit of a smell to them, chemical fertilser smell

      someone else mentioned this as well.. bit weird.

      • Arealtur Kishman 69 on 28/07/2023 - 10:35
        +1

        Rumour has it that they spritz the armrests with some eau' de gameur before shipping em out.

  • Raj09 on 04/08/2023 - 12:19
    -2

    See them for what they are. Broken chairs. No branding will change that

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