This was posted 7 months 7 days ago, and might be an out-dated deal.

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[Pre Order] Odyssey Neo 57" Curved QLED Monitor $2109.32 Delivered - Newsletter Sign-up Req, First Time App Order Only @ Samsung

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[Pre Order] Odyssey Neo 57" Curved QLED Monitor $2109.32 Delivered - Newsletter Sign-up Req, First Time App Order Only @ Samsung
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TanTheMan on 07/10/2023 - 14:19 samsung.com (2964 clicks)
Last edited 09/10/2023 - 11:03 by 2 other users
SAMSUNG@PAX

Pre order ships 16/10

  1. Use SAMSUNG@PAX (Thanks to https://www.ozbargain.com.au/node/804033)

  2. From Samsung Members App, the first link is to get 10% off first order when you install the Samsung Shop.

  3. Use $50 vouchers via https://shop.samsung.com/au/sign-up (Instant voucher code but need to use same email for order).

All of these can be stacked, the order total will be $2109.32 delivered.

FYI before using the $50 voucher, I reached out to Samsung Chat for $100 loyalty voucher, but those are not applicable for monitors apparently.

Original Coupon Deal

Computing 57inch Computer Peripheral Gaming Monitor LCD Monitor Samsung

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closed Comments

      • Omarko on 11/10/2023 - 12:00

        I went through a cancellation with Samsung last year on a TV , I requested cancellation next day after placing order. It was a nightmare. TV ended up getting delivered, had to refuse delivery and then wait 4 weeks to get a refund, took basically like 6-7 weeks to get money back.

        QC issues are always there, many ppl are receiving good product as well so Im taking the gamble. Lets see.

        btw my invoice says :

        Ships :17 Oct 2023

        • mia123 on 11/10/2023 - 19:11
          +1

          Ah, that sounds like a real nightmare. Luckily, i cancelled my online without a hassle. If your invoice said 17 Oct, then mine probably was going to be late nov.

          All the best with yours

  • 2careless on 08/10/2023 - 15:54

    Thoughts on this monitor as Photoshop editor? How accurate is the colour palette? Can it do Adobe RGB?

    • TanTheMan on 08/10/2023 - 16:35

      The only in-depth testing video I could find is this https://www.youtube.com/watch?v=NgE9pJ-OnXc, however not in English but there are subtitles.

      • 2careless on 08/10/2023 - 17:25

        Thx. Hmm the tested sample has pretty ordinary colour uniformity across the screen. I'll pass.

      • UsernameChecksIn on 17/10/2023 - 15:09

        I am your snowman brother

        hits subscribe

        That is a cool clip and 3d graph on uniformity and temperature

    • f23lda on 08/10/2023 - 19:55

      If this monitor is anything close to as bad as my CRG90 (the original 49), I would definitely not buy one (with photo editing in mind - I'd buy one because the size is great). I'm sure it'll be better but a monitor this big and new is never going to be a good idea for something specific like that.

  • TanTheMan on 08/10/2023 - 16:40

    Was looking for specifications and dimensions to set desk up, link if anyone else needs this too. https://m.media-amazon.com/images/I/811jey69j8L.pdf

  • f23lda on 08/10/2023 - 19:53

    FYI, the pax code still works so if you think 2400 is good enough, it's still able to be preordered.

    • SvcKpc on 08/10/2023 - 22:49
      +1

      You can still get it for $2100. You just have to wait until mid-late November for it to be shipped.

  • Minimum-Chips on 08/10/2023 - 21:41
    +1

    Still available, just ordered mine for $2109.32, delivery mid November

  • skyhigh on 09/10/2023 - 13:02

    Yesterday my cart was applying the 10% in the app. I checked today and it's not applying anymore. I tried to delete the app and reinstall but still no changes. Anyone else having trouble with this?

  • B3 on 10/10/2023 - 09:12
    +1

    There are a LOT of bad stories about the quality of these. A real shame.

    https://www.reddit.com/r/ultrawidemasterrace/comments/173ok7…

    • Omarko on 14/10/2023 - 07:57

      yeah concerning to read that but there are also lot of ppl who have good working screens, I am now keen to extend warranty. Anyone done it with Samsung? can I still purchase while waiting for delivery?

      EDIT: so this screen comes with 3 years if I am reading it right ? https://www.samsung.com/au/support/warranty/

  • JC1186 on 10/10/2023 - 12:56
    +1

    Everyone suits on the 45” shitty resolution LG OLED but I couldn’t be happier. 21:9 ftw 🤓

  • Boneh on 10/10/2023 - 13:22

    Thoughts on this monitor vs the Samsung ARK version 2?

  • Champas on 10/10/2023 - 17:41

    I had massive issues getting the 10% to work too. I eventually ended up creating another account and doing it that way. Additionally when I went through the second time, my total came to 2159 even with the $50 code.
    also had issues with the credit card checkout process where I couldn't select the date fields or check the accept checkbox. Overall support were useless. Hopefully this wasn't a sign of things to come 😌

    • Nom on 10/10/2023 - 20:19
      +2

      Hopefully this wasn't a sign of things to come 😌

      LOL, haven't you read the other threads about ordering direct from Samsung ? The busted site is the least of your worries 😁 Some people just don't get their order, nor do they get a refund, and the saga goes on for months.

  • madman697 on 10/10/2023 - 22:00

    anyone get a screenshot of this in cart with the price and would be willing to share it? PM me thankyou!

  • AlexN85 on 11/10/2023 - 16:09

    Hahahahh dont believe the shipping status or accuracy. Just got pushed back 1 month. Bloody bull#$%^

  • Statman28 on 11/10/2023 - 18:56

    Got my shipping notification today. Pushed back by a day to 23 October. Looking forward to it.

  • RobotWizard on 11/10/2023 - 23:50

    Anyone know if we can still get the discount or I am too late to the party?

  • yjm on 17/10/2023 - 12:26
    +1

    Anyone received theirs?

    • Omarko on 18/10/2023 - 08:17
      +2

      Should get mine tomorrow , waiting on call from Samsung delivery.

      Will update when I get it.

      • Omarko on 19/10/2023 - 05:40
        +1

        No update fro Samsung about my delivery today, I am not expecting it will arrive. Typical for Samsung, they really are hopeless.

        • ndssp on 19/10/2023 - 20:40

          Mine was supposed to deliver on 17 Oct and they just suddenly made the deliver on 18 Oct when I not home, so the delivery was now delayed to next Monday

          • Omarko on 20/10/2023 - 06:07

            @ndssp: have they called you prior to delivery ? how did you know the date changed? At least you seem to have a firm date. What does it say when you check the order on the Samsung website?

            I chose the 19th Delivery (yesterday) and nothing turned up, no phone call. When I log in it still says delivery 19/10. This is pretty pathetic service considering the premium price of this product.

            https://i.postimg.cc/52v3vJ7X/Samsung-order.png

            • Omarko on 20/10/2023 - 10:34

              @Omarko: no delivery yesterday. very disappointing. Talking to customer service person on chat I got the following : As per checking we are currently waiting for the allocation of your order to our warehouse. Once the order was dispatched to one of our couriers, you will receive an SMS containing the tracking details of your order. Please be advised that the estimated delivery time of your area is 3-15 business days if located within Metro. 3-30 business days if located within regional from your chosen delivery date.

              Sounds like my order has not even had stock allocated to it which is not great as I ordered quickly when the 17/10 pre order appeared. Anyways, all I can do is wait.

  • TanTheMan on 20/10/2023 - 13:49
    +2

    Just received mine at 11 today (20/10), I live in east Melbourne. Unboxed and spent an hour on testmyscreen.com, cycled through all the options and checked entire screen, no dead pixels or any other issues that I could find so far. This is via DP and I didn't change any settings it was all default.

    I also noticed that the monitor didn't come with a protector/film over the screen to peel off, infact the manual says not to peel anything off screen! Some reviews I saw had this but almost all those reviewers complained that there was some Styrofoam debris stuck in the bottom edge of screen, however no such issues for me I imagine because of no protector/film.

    I still have lots of other checks + games etc so will report back later. But OMG this thing is an absolute beast, I'm coming from a 34 inch ultrawide IPS panel, and its laughable at the difference in size.

    • Omarko on 21/10/2023 - 06:48

      thanks for sharing … Im still waiting and getting more and more frustrated with Samsung. Speaking to them over the phone, they seemed puzzled as to why has my order not had stock allocated against it and shipped as apparently there is stock available (which is strange as it still says pre-order on the website).

      hopefully will get it next week …

      enjoy it ! any issues come up pls post back here!

      • TanTheMan on 21/10/2023 - 07:14

        My experience with Samsung was as follows: I ordered on 07 Oct, then on 11 Oct I could see a confirmed delivery date of 20 Oct on the website, and also received text message that said "Your delivery/pickup has been confirmed, a 3 hour window will be sent a day prior". Sure enough on 19 Oct received text with time set between 9.30am-12.30 pm and next day received at 11.am on 20 Oct. Hope this helps.

        • Omarko on 21/10/2023 - 10:47

          thanks. I also ordered on 7th Oct for the 17th Oct pre order batch, selected 19th as delivery and since then, nothing happened. Super frustrating.

  • mrdng on 20/10/2023 - 15:09

    I'm interested to know how the experience between this curved monitor vs Dual 4K monitor setup? how crisp and easy to read is the text displayed on this screen?

    I don't play game a lot so I care more about productivity activity

    Thanks a lot

    • TanTheMan on 20/10/2023 - 15:40

      I can tell you only my experience in comparison with my 1440p 34 inch ultrawide IPS panel, but text on this 57 G9 is clearer and much sharper. I haven't even tinkered with settings yet its still on default but the text clarity is amazing. The pixel density of the G9 is also much higher so this was expected and honesty didn't come as a surprise for me.

      • mrdng on 21/10/2023 - 08:21

        Thanks for your comment!

        Are the texts and icons very small without display scaling? (I normally had to set scaling at 150% for 28" screen)

        • TanTheMan on 21/10/2023 - 09:32

          Yes without scaling it is very small. For my 34 inch I had 125% scaling, for the 57 G9 its 150%. This scaling I find is perfect for me for this size. When I first plugged it in Windows actually automatically set the scaling to 150% for this monitor (I had it set at 125% when I unplugged the 34 inch).

          • ttkc on 24/10/2023 - 12:45

            @TanTheMan: Can you drive this monitor with a business laptop? My work laptop only has a 12th gen Intel integrated gpu - will it be able to output 4k @60hz to this monitor? Cheers.

        • mrdng on 21/10/2023 - 10:53

          Thanks a lot! cheers mate!

  • Geeseman on 25/10/2023 - 11:24
    +1

    I purchased this panel on the 28th of Sept. Unit was delivered DOA. I have been waiting for a replacement for 7 weeks now and have been told its going to be another 5 weeks unil new ones arrive. This is after they have been selling them to other customers and delivering them. Long story short, be warned dealing with Samsung. Bad customer service and their company seem to have real issues understanding stocks and providing support to people who get dud units (which seems to be a fair few according to reddit.).

    • Omarko on 26/10/2023 - 07:44

      thats terrible and quite shocking from a tech giant like Samsung. I agree, their customer service is incredibly poor and frankly I am surprised how people tolerate it and there is not more noise in social media about it. I guess their products are overall good quality so not that many issues and problems. But if you do have one, then you are stuck in an incredibly poorly designed process behind. Whoever is in charge of customer experience should be sacked on the spot and someone new come in and turn this around.

      I am still waiting on my screen, ordered 7/10, delivery was 19/10 … nothing … many phone calls to customer service who have no clue about anything. They "think" now it will be delivered on 2/11 but still cant confirm or anything. Shocking. I can only assume they ran out of monitors from the first pre-order they had allocated and I simply was one of the victims. Again, this should have been communicated simply and their portal update / reflect latest status.

      I like Samsung TVs but thats about it, the company has left very sour taste in my mouth (btw this is my 2nd bad experience with their customer service) and I wont be buying from them directly ever again.

    • UsernameChecksIn on 11/11/2023 - 21:03

      I would not be surprised if they understand stock yet still continue leading people on anyway.

  • Geeseman on 26/10/2023 - 12:47
    +2

    I have been told stock will be available on the 20th of November. To be honest I have no faith in this date and most likely they will ship new units to other customers before then as they have already done. I guess the real problem here is a lack of competition. Hopefully more companies make these size panels and we wont have to buy from samsung anymore.

    • UsernameChecksIn on 28/10/2023 - 20:02

      That is interesting given that the page is currently listing 12 November 2023 stock for sale.

      Which is ahead of the second 28 November 2023 shipment batch we were previously seeing.

      Perpetually poor systemic issues with Samsung practices continue

      • Omarko on 29/10/2023 - 07:34
        +1

        my order from 7th Oct still says Preparing, very annoyed as it was showing at one stage awaiting dispatch and I had scheduled delivery 19/10.

        https://i.postimg.cc/FH3XxY1X/2023-10-29-07-32-11-Orders.png

        in the last days, with number of calls with Samsung, NOBODY can tell me when it will ship. They said maybe on the 2/11 but couldn't guarantee anything.

        Absolutely atrocious service, complete hopeless process and systems.

        • Omarko on 04/11/2023 - 08:00

          now it says 16/11 for delivery but still preparing order.

          talking to customer service yesterday, the person said they have stock but could not tell me why has my order not shipped and that the back office team are working on it. FFS … working on what ? lol … its been now 2 weeks since I lodged and inquiry .. hopeless.

          will cancel if it does not show shipped by 16/11, thats my last straw.

          • UsernameChecksIn on 11/11/2023 - 20:59

            @Omarko: Going by their track record, initiating a cancel/refund will not be the last straw for Samsung within any reasonable timeframe either.

            Or they may even finally decide to cancel in bulk after holding funds for months before subsequently initiating another months-long process to refund the money back to their customers!

  • Nom on 29/10/2023 - 11:49
    +3

    These same issues happen with every direct-from-Samsung deal - I'm surprised they're still operating at all 🤷🏼‍♂️

    https://www.nsw.gov.au/departments-and-agencies/department-o…

    It's mentioned in every Samsung direct deal - Don't buy from Samsung !

    • Omarko on 01/11/2023 - 11:07

      shocker, so why isnt the Dept of Fair trading doing anything? How many more complaints do they need? Seriously.

      btw still waiting on the order, nobody at Samsung can tell me WHEN it will come. Its a joke now.

      • Nom on 01/11/2023 - 21:47

        Some of the other threads for Samsung orders literally went on for months without resolution - for some unknown reason their online store is just totally inept.

        🤷🏼‍♂️

        • UsernameChecksIn on 11/11/2023 - 20:44

          The system issues may be intentionally perpetuated for easy interest-free cash flow

  • Omarko on 11/11/2023 - 14:52
    +1

    quick update .. still waiting for delivery … supposed to come next week, not holding my breath …

    • TanTheMan on 11/11/2023 - 18:29
      +2

      thats atrocious customer service from samsung!

    • UsernameChecksIn on 11/11/2023 - 20:45

      They were selling a 13 November 2023 batch even with minimal order fulfillment .

      Now they continue selling with a 19 December 2023 batch. (Very superficial sales popup-esque)

      Must be nice to gather interest-free loans for non-existent products. A classic of even some retail hardware stores!

      Each "shipment" will further compound processing issues and require them to keep staggering more Samsung shop "sales" to keep the handling afloat..

      If only there was a way to verify quantities of customers who have received their purchased orders

      • Omarko on 12/11/2023 - 06:16

        I had enough, if it doesnt ship 16/11 as per what the order status says (it was 19/10 then 4/11 now 16/11) I will just cancel as its ridiculous and not acceptable.

        whats worst is their customer service, each time you call, they dont have ANY information and keep saying your enquiry has been escalated and team member from back office will call you within 3-7 business days. No calls … and when I tell the customer service person they just say sorry, we will escalate again.

        How can Samsung be this bad and have such poor disregard for their customers?

  • Thunder-Wombat on 15/11/2023 - 10:26

    Did anyone else just have their expected date pass for the 3rd time and now pushed out till the 27/11

    this is an utter joke

    • Omarko on 16/11/2023 - 05:27

      Yesterday I spoke with someone from Samsung ecomm team, they said ALL orders currently in system will not be filled until 19/12 (as in start shipping from that date). They said they had delays and this is what it is.

      Very strange they knew the info after I made so many cals but the person was adamant there is no stock and next first proper shipment is coming 19/12.

      • Geeseman on 16/11/2023 - 10:16
        +1

        My unit arrived today. This was a replacement for a faulty unit that was purchased on the first day pre-ordering was available and delivered on the 7th of September. So far so good. To be honest I'm put off by the whole experience.

        • Omarko on 16/11/2023 - 12:01

          at least you got it in the end… I agree though, Samsung customer service and order fulfillment is atrocious.

          • Thunder-Wombat on 16/11/2023 - 18:28

            @Omarko: Seems like no one there has a clue what is going on. They said to me the stock will arrive on the 27th of November and then start delvering.

            • Omarko on 17/11/2023 - 13:10

              @Thunder-Wombat: what does it say in the order status on samsung website? what date?

              • Omarko on 18/11/2023 - 07:20

                @Omarko: mine now says Arrives before official release on 30/11/2023 Standard Delivery

  • Omarko on 19/11/2023 - 06:26

    the screen can now be had for $1916.29 after the discounts, see https://www.ozbargain.com.au/node/812975

    Im going to see if I can place another order and then cancel the one I have been waiting on since 7th Oct. If they are all shipping on 19/12, doesnt matter anyways and will save couple hundred $$s.

    • Thunder-Wombat on 19/11/2023 - 06:53
      +1

      I just did this cancelling my old order and making a new samsung account.

      It works out to be a total package price of $1992.29 cause you have to get the 500gb sdd which is $76

      Estimate delivery date is 29/11/2023

      • Omarko on 19/11/2023 - 06:58

        how did you log in with new account in the samsung app ? when I click log in it just automatically logs me in with saved credentials.

        • Thunder-Wombat on 19/11/2023 - 06:59

          I have a samsung tablet. So you can swap profiles only way i worked out how to do it

          • Omarko on 19/11/2023 - 07:04

            @Thunder-Wombat: thanks… I think I have an old android phone somewhere, will see if it works. Cant figure out any other way to do this outside of logging out from the Galaxy (my partners phone) which clears all data and thats annoying.

      • Omarko on 19/11/2023 - 07:30

        how did you get the 10% loyalty code? is it generic or user specific?

        edit: I am using Bluestacks to emulate android, can log in to the sumsung shop with new user but its not offering me first time app purchase discount. hmmm

        • Thunder-Wombat on 19/11/2023 - 07:44

          10% loyalty voucher I have had for a while, by emailing there loyalty team

  • Omarko on 21/11/2023 - 13:30

    the saga with Samsung continues - got a call from them today, they were just checking in and to say that "its possible but they cant guarantee" that it might be delivered on 30/11 (which is the date I see in the order status).

    I said I can see that already and been told same thing 3 times already when the date changed so how can I trust what you are saying. they just kept saying sorry, we understand you are frustrated. The person also confirmed number of times that stock is not an issue (which I doubt). I challenged that and said, why has it not shipped then ? they just said logistics team is working around the clock on supplying my order. Same BS I have been given before.

    Quite tired of this and told them not to ever call me unless they have a firm date with delivery as each time they call, it just makes my blood boil and I get upset.

    lol, crazy …

  • Omarko on 27/11/2023 - 19:49

    Finally an update… received sms from anc booking delivery for monday 4th. Lets see.

    • TanTheMan on 27/11/2023 - 20:32
      +1

      thats great, the sms from ANC is a positive sign that its happening

    • Geeseman on 02/12/2023 - 11:19
      +1

      If anc have smsed then it is coming. They don’t pick up until day of delivery and you can track the truck in real time. Glad it’s coming for you. Samsung suck arse however

  • Omarko on 04/12/2023 - 16:02

    finally got it today … works great but wont order from Samsung directly again, certainly not pre-order items.

    • TanTheMan on 04/12/2023 - 18:08

      Good to know you finally got it, let us know how it goes.

  • Champas on 11/12/2023 - 15:13

    re-posting for visibility to anyone that ordered:

    Just got a phone call from Samsung saying that they have run out of stock and would like to cancel my order! I ordered on the previous deal before this promotion.
    This is after 3 months of telling me that they are waiting to allocated.
    Ordered October 10th for delivery on the 20th.
    Delayed to Nov 18th
    Delayed to Dec 6th
    Delayed Dec 18th
    Request to cancel.
    WTF Samsung!

    • Tororo on 13/12/2023 - 14:20

      Thanks for this update Champas - what was the outcome? Did you insist that Samsung fulfil its obligations or has it been cancelled?

      • Champas on 15/12/2023 - 14:40

        No outcome yet. I insisted that they don't cancel yet - here is the rough response
        "We must be transparent that we currently don't have a confirmed restock date"
        "We can proceed with a refund for the item now, if the item becomes available later you are welcome to re-order it" (no mention if I can re-order at the same price)
        We will now put your case on hold, feel free to contact us if you wish to cancel your order"

        Seriously….

        • Thunder-Wombat on 20/12/2023 - 12:53

          Any update on this Champs? Mine keeps getting pushed back

          • Champas on 21/12/2023 - 00:39

            @Thunder-Wombat: Donuts 🤦

            • Thunder-Wombat on 22/12/2023 - 09:09

              @Champas: Mine finally updated to awaiting for dispatch but not sure I actually trust it

              • Champas on 22/12/2023 - 09:38

                @Thunder-Wombat: Fingers crossed for you! No change on mine as yet.
                What date was your order?

                • Thunder-Wombat on 23/12/2023 - 06:50

                  @Champas: 19th of November, has finally shipped. Earliest Arrival was the 4th of Jan I could select

                  • Champas on 23/12/2023 - 19:55

                    @Thunder-Wombat: Got my confirmation yesterday too! 4th of Jan was the earliest for me too.
                    I am taking a trip during January so I'm quite worried I won't get to burn it in before the return window closes 😒

        • Tororo on 23/12/2023 - 17:09

          I received delivery confirmation for early January so it sounds like these orders are now being filled - finally!

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