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[Hack] TCL 75" C745 + TCL S643W Soundbar $1368.95 C&C Only @ The Good Guys Online

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The Good Guys have 15% off currently for purchasing a 65" and above TV with same brand soundbar. Using the price beat and a few steps, it allows you to combine a price beat with the TV and the 15% combo with soundbar.

Step 1: Go to the TV, click price beat and add to cart (should come to $1453)
https://www.thegoodguys.com.au/tcl-75-inches-c745-qled-googl…

Step 2: Go to the soundbar and add to cart
https://www.thegoodguys.com.au/tcl-31ch-240w-soundbar-s643w

Step 3: Go to the cart and it will show the discounted amount of 1368.95. When you click to checkout it will bring the price higher as it won't combined the price beat and 15% combo. Go to the click and collect option and select a store (use Bendigo if required)

Step 4: Remove the soundbar from the cart

Step 5: Re-add the soundbar to the cart and go to the checkout and it will then allow both the price beat for the TV and 15% combo for TV/Soundbar to stack.

Step 6: From here you can do the click and collect option if available or switch to delivery for an extra $55

(All steps must be done in this order)

Update: this will only work as a click and collect now (most have reported the delivery option won't work). There is still stock at Port Macquarie.

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The Good Guys
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closed Comments

  • +1

    Thats a pretty good deal for a half decent 75" TV and sound bar.

    • good deal for a half decent TV

      How much for a fully decent one?

  • +2

    75 c845 comes in at $2133 using this method.

    Full decent

    • Can't justify it after how much it was on Black Friday haha

      • Yeah thats fair.

      • Exact same. Kicking myself too.

      • how much was it?

    • +3

      Still waiting for TGG to deliver my 75c845 from the black Friday sales :(

  • When I put my address in for delivery on step 6 the double discount disappears :(

    • +1

      @Kugz

      You need to add both to cart, then select store pickup and you can use Bendigo store for example. Then when you go to checkout if double discount disappears, remove the soundbar from cart, then search the website and add again. It should show double discount at checkout then switch to delivery

      • When I click confirm address after switching the double discount gets removed. Have tried exactly as written - am I missing something? Did you get to payment with delivery enabled (if I don't click confirm address to stop it removing the discount, payment screen shows pickup in Bendigo…)

        • @ratman
          After you select Bendigo and go to payment screen, the double discount gets removed. Remove the soundbar only, then readd the soundbar and go back to checkout. From here you can then switch to delivery

      • +4

        they might fix the bug , for pick up , it is showing 1368.95 . but once I change to delivery , it goes up to 1658.95 .

        • Does that for me too, so I just ended up ordering on Click and Collect. I ordered the TCL 75" P745 for a cheaper alternative 75" for a birthday present.

        • Still works if you follow my steps. Let me know if you need a screen capture of the steps

        • Same

  • Wondering if you guys add extended warranty to go up to 5 years or take the risk and live with the provided 3 years warranty?
    My Samsung TV failed after 4.5 years and I didn't get the extended warranty so I'm just wondering if the extended warranty is worth the risk and what you guys generally do?

    • +1

      @mysticalrealm I normally just wing it. At the end of the day 3-4 years from a $1500 TV i will accept even if fails. Things aren't built to last anymore

    • +3

      In my experience for tv it's worth it for peace of mind. And sales person can usually make extended warranty cheaper than listed if asked.

      • +1

        Yeah if they discount the extended warranty different story. In store though, they won't match this price nor will JB even though you can replicate the price

    • +4

      Never do extended warranty. If a $1500 tv just stops working after 3, 4 or probably even 5 years you just need to refer yourself to the ACL.

      Fridges I think are 10 years from case law, washing machines 8 years. There are established numbers which, then depending on whether the product is a reputable brand or junk brand, top of the line or entry level which can then push those numbers either way in dispute resolution.

      The ACL has been established to discourage companies from selling things not made to last, please use it to its fullest extent.

      • +1

        I tried using the ACL with Samsung Customer care and they refused to honour it . They kept saying they do not have remedy based on my date of purchase (4.5 years ago ) and the amount I paid ($1800) . They said they do not have problem referring it to ACCC . I've lodged a complaint with ACCC anyways , not expecting they will help me but atleast it might be useful for analytics against them.

        • +3

          Around 10 years ago when I was working for an Aussie retailer, the way the ACCC laws were explained to me were that the expected duration was closely tied to the price of goods. For example, a tv under $499 was expected to work for at least 1 year, a tv up to $2500 was expected to work for at least 2.5 years, and a tv over $2500 would be expected to work for at least 3 years to 5 years, depending on the type of goods sold and price compared to similar products.

          Unfortunately your tv is probably in that three year life category so it would unlikely be upheld, but if you feel it’s worthwhile pursuing and you’re happy with a credit from that brand you might have some luck?

          Best of luck with it.

          • +2

            @Millikano: Thanks for sharing your experience and knowledge. Great insights! I wish what you mentioned was clearly documented in the consumer law with the cost and number of years for each product type so people will be clear on what to expect when it breaks and move on if its outside the criteria.
            I've moved on after trying to pursue with them for a week over back and forth emails and phone calls. I did the due diligence of reporting it to ACCC and happy to accept whatever the outcome they're going to provide.

            Currently looking for good deals here and avoid Samsung for now just out of frustration. Keen to get the TCL C845 after seeing so many raving about it's quality :)

          • +1

            @Millikano: @Millikano Hopefully they weren't trying to push the logic that a $500 (or any) product would be expected to last 12 months since the statutory warranty is 24 for all new products.

            The below is some draft guidance from the ACCC which may be useful to others here. With your 4.5 year old TV… You've probably got a case, especially if what you paid was discounted from RRP. Obviously you probably don't want to go to small claims court over this but… if you'd like to have a go at negotiating with Samsung again it might be good to

            -have a read of I think, sections 50-60 of the ACL and cite relevant points in your correspondence.
            -emphasise the RRP of the product purchased, not the price paid. Any deviation from the RRP because of a sale isnt going to change your expectations (whereas a reduced price because it's also been a display product would).
            -Note the minimum statutory warranty is 2 years and say that would apply to the cheapest tv available…and argue up a year for every $500 spent.

            https://consultation.accc.gov.au/compliance-enforcement/cons…

            • @Assburg: Hi @Assburg ,

              The ‘reasonable durability’ clause is exactly the reference. They provide some good parallels in that document with the washing machine example, where the more expensive model would be expected to last longer.

              JB Hi-fi actually spell out their commitments on their website, it’s a clear table which would help. https://support.jbhifi.com.au/hc/en-au/articles/360053005194…

              I believe the 24 months minimum applies to mobile phones, but not all goods, specifically because a phone on a 2 year contract should last the full contract term. If you take a 3 year phone contract out, I believe they must cover you for the full three years to be meeting the reasonable expectation.
              For a different example, it wouldn’t be reasonable to expect a pair of joggers worn every day would last even 12 months, so a 12 month might be more applicable for the average person wearing a couple of times a week.
              All items can’t be considered like-for-like. Another example is cars- a reasonable consumer wouldn’t expect a $20k Kia Rio to last as long as a $75k Kia Sorrento, despite them being the same manufacturer. Price has some impact on expected durability.

              • @Millikano: The link is for the voluntary warranty policy which is entirely different from that required in law.

                I think you're providing pretty fringe examples, both where mileage plays a bigger part than time passed…

                If you only walk a kilometre each day in your shoes and they fall apart after a year… You'd probably never buy that brand again but the time cost of pursuing a warranty just wouldn't be worth it.

                As for cars… they are an interesting discussion topic because the ACL only applies to purchase under 100k (I think it was amended from 40k in 2021), so there's not a lot of case law or guidance provided for cars yet.

                That said, all brands seem to, but Kia in particular, offer a 7 year warranty (of course subject to terms) for all their vehicles. If it came down to it… I'd say there's a pretty strong case for consequently expecting them all to be equally durable, and that the price differential is for luxury features/0-60 time off the lights/fitting more kids in the/etc.

                Either way, the ACL requires all consumer products to be durable, and there's a pretty big expectation in Australia for a 2 year warranty, it's a totally separate requirement to the voluntary set of warranty guidelines JBs have implemented for themselves.

                • @Assburg: So I've reached out to Samsung following your message on the consumer durability clauses and I quoted all the legal obligations of the consumer law along with my potential action to take them to the Small claims court. But they don't seem to give a damn! They may give a damn only if I lodge it in the small claims court. I'm definitely staying away from Samsung TV for now. The below is what they replied

                  "I hope your doing fine while reading this email. I already double check everything including the documentation of the Case manager that handles it. We are unwilling to provide a free-of-charge remedy at this time, taking into account the circumstances of your claim (including the age of your product/service history/nature of the fault). "

                • @Assburg: I’m certainly on board with longer lasting goods.

                  My understanding is that Australia typically has greater consumer protection than most other countries, where manufacturer warranty period typically is the line in the sand.

                  I’d say that for vehicles (and other goods), higher cost often equates to better materials, which is proportional to sell price, so higher cost equates to longer life (hopefully). I’d expect a country road shirt for $50-$100 to be better quality and to last longer than a $10 shirt from K-mart.

                  You are certainly right that ACL always takes precedence over Manufacturer or retailer claims in Australia. I think JB’s graphs provide a reasonable principle to follow, though people may have different expectations about the period each should last.

      • @Assburg - 5 years is stretching it under ACL for a full refund, brand new replacement, or repair for a cheap $1500 TV… By that logic a Sony a95L OLED that Australian retailers were asking $9500 for would be covered for 30+ years under ACL, which isn’t happening. I’m aware of the Peters v Panasonic Australia civil case, but most customers are all talk and won’t put in the effort to go that far, it’s too much emotional stress for most particularly for a cheap item where there is no guarantee of winning.

  • +1

    Classic username OP!

    • @DoctorArd cheers 😀😀

  • Think they fixed the bug..

    • +1

      Nope. It still works if you follow the steps I put in the description. If anyone needs, let me know and I can do a screenrecord

      • +1

        Followed exactly a few times. The “confirm address” button becomes unresponsive…

        • Wipe the cart and start again (sometimes their website glitches there just in general)

        • Or you can change to store pickup then back to delivery. Sometimes that works. I had to do this also before I ordered

      • Can't choose delivery. Could you share a screenrecord please.
        Many thanks!

        • It won't work anymore as a delivery with my method. Only pickup still gives the discount. There is only stock at Port Macquarie to take advantage of this

    • Same - Can not get it to switch to delivery AND keep both discounts.

      Brave (Chrome) browser, in a private window

      • I think not working now. Only C&C working. Unless maybe you try to register an account and login go to card payment section and try and swap from C&C to delivery there

  • I highly recommend this tv. Absolutely amazing and flawless google UI experience.

  • You can use this same method to get the TCL C745 65" + same soundbar for $1245.95 C&C

  • Just tried the addition to the cart ; not sure about the quality vs something like this

    https://www.appliancesonline.com.au/product/sony-bravia-75-i…

    Have not used this TV before
    https://www.expertreviews.co.uk/tcl-c745-review

  • It's doing the price match at $1430 now do should be a few $$ cheaper

  • Called good guys and they were happy to make it $1452.10 Delivered.

    • What was this for?

      • Tcl 75 Qled (Delivered) + sound bar (pick up in four weeks)

        Less $55 to pick up everything from my local store but in 4 weeks

  • You are joking, I called them and they would not honour it

    • I am not joking at all.

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