https://www.jbhifi.com.au/products/google-pixel-8a-5g-128gb-… other colours available
Pre order release date 14 May.
Preorder bonus $200 JB Hi-Fi gift card. Trade in bonus $300 + whatever your phone is worth.
Hope I didn't miss anything. Green colour not available in AU.
Tried JB live chat twice this morning. Wouldn't budge on $835 on the 128GB and $931 for 256GB
Has anyone who preordered received the $200 gift card via email yet?
Still waiting. Told a max of 2 weeks. Hopefully this week.
I was told the same in store - fingers crossed
collected on 14th, have not recieved yet.
No still waiting… pretty jacked off with JB.. won't be preordering anything again if this is what happens… can't understand why some get it straight away in store and others have to wait so long.. surely once it is flagged as collected on the system, what are they waiting for!!??!!
There isn't even a mention of the voucher on the invoice or any communication from JB confirming it's on the way. Pretty poor form
If people buying in store didn’t know about the $200 gift card they probably walked way without one.
I had to mentioned after paying and they didn’t know about it and had to call a manager to confirm.
@snvl: Same here i had to mention when buying in store to provide gift card after purchase! They were pretending as if they don’t know about it and had to confirm with other staff.
Hi there,
I am wondering if someone can confirm what will happen if i don't send my trade-in device?
Would i get a penalty? if the trade in value is only $0?
Thank you in advance!
I cancelled my $1 trade-in and they cancelled my $1 voucher immediately without any hassle.
how did you cancel it?
I am wondering do you still get the $300 off deal after cancelling it?
I just replied to the email offer they sent. I made sure to use the $300 coupon first. It was easy.
@indomie: Which email title you reply to? There's 3 lot of emails received. What did you say to them?
1.JB Hi-Fi Trade-in Coupon Specials
2.Your JB Hi-Fi Trade-in eGift Card Credit
3.SquareTradeUP: JB Trade-In Confirmation email + (AusPost Shipping Label & Packing Slip)
Pixel 8a Cases are cheap at Optus right now but can't post as a deal as Optus store is banned due to sockpuppeting.
https://www.accessories.optus.com.au/p/0840036d-1e98-4619-a5…
Got the OtterBox case for $28. Price matched via jb hi-fi commercial.
I bought the $12 one from Amazon and absolutely no issues, it fits perfectly and is completely aligned.
what expired $200 off or $300 credit, asking as my order went through at 00:00 got the $300 off not sure about the $200 gift card now.
The $300 bonus trade in coupon expires on the 29th so that is still current, however you no longer receive a $200 JB gift voucher as well (no banner showing on the page anymore).
I have used the discount link to purchase, which expired at midnight. So my order must have gone through before midnight. But the email confirmation is at 00:00. I will ask in live chat. Does the email confirmation mentions anything about the $200 gift card?
Anyone got $200 GC?
Not Yet!
I got it in-store when received the phone
Still waiting
Nope, still waiting
Has anyone received their gift card who ordered online?
It has been well over 2 weeks since the offer started?
Not yet. Still waiting. I don't know why they are delaying.
I did chat with support centre and they said I can see it is still not processed
Did they give you any ETA?
@bibimbap: Talked to support today and they just copy pasted a bunch of boilerplate to me which was totally useless.
@BinnyC: Previous Pixel 8 deal suggest the $200 gift card will arrive either 14 days after order or 14 days after order completion (i.e. Pickup)
My phone purchased using this has a major battery problem. It overheats and battery runs out just in a couple of hours.
While holding and browsing a few pages and sending an email it will burn your hand guaranteed.
Personally I haven't even seen it charged to 100% once because it also charges very slowly.
Would jbhifi accept a return in these circumstances? Also, is this the same for all pixel 8a?
Hey mate. I picked the 8a up and it has been very smooth, and the battery has been great. Sounds like a fault. You should def return it asap. Also, you might be able to view the battery usage data, which you could show jb staff incase the ask.
Anyone got their voucher yet?
Not me
Today is 2 weeks from release date so maybe they will bulk send today.
Still haven't gotten it yet.
still no $200 gift card, any seeing the original terms that they will be sent within 2 weeks from collection or after 2 weeks from collection?
Yeah. It's 14th day today, picked up Pixel 8a on May 14th mrng. Hopefully we all will receive today or tomorrow.
It's past close of business hours. Has anyone got theirs yet?
Gift card received just now. Subject 'JB Hi-Fi eCard'
Same, just received.
Just got it
Not yet. Will contact JB agent now for an update
How did you go? Haven't received mine either
@BuckDancer: I was asked to wait till tomorrow morning to talk to the support team. Looks like the sales team can't help in this regard.
Patience.
Gift cards have started rolling out. Just got mine.
Just got the voucher. Check your emails.
Still nothing D:
Did I need to return the phone already?
no gift card in time for wicked Wednesday then :(
No gift card yet as well :(
Me too no gift card yet. Not many JB agents in the Customer Support team take time to connect.
Customer Support says their gift card system is down and should expect gift card by end of week
Just like prices at Coles
Same reply
"Unfortunately, due to an Operational Delay with our Gift Card issuing systems, we are unfortunately facing slight delays with sending these out!
We sincerely apologise for any inconvenience; and we'll get these out as quickly as we can."
I bet the problem is fixed tomorrow after 'Wicked Wednesday'.
The JB Hi-Fi $300 Trade-in Offer ends tonight.
Yup, pretty annoying delays on the GC side of things.
Lesson learnt, will do the pre-order instore next time….
Still no GC :(
Same. But there's hope seeing others get theirs
Has anyone actually got one since Tuesday night?
I got the:
"Thanks for contacting us today.
Unfortunately, due to an Operational Delay with our Gift Card issuing systems, we are unfortunately facing slight delays with sending these out.
We sincerely apologise for any inconvenience.
We are currently checking with the relevant team to check a new ETA.
We appreciate your patience."
Haven't received mine also. Phone purchased 21/05
Ordered 21/05 as well and just received $200 voucher today
Yep got mine as well!
Still nothing
Nothing yet
Still no GC 🙁
Terrible service. They should at least email affected customers a note to let them know.
I went online chat again and was given same copy and pasted response:
Thanks for contacting us today.
Unfortunately, due to an Operational Delay with our Gift Card issuing systems, we are unfortunately facing slight delays with sending these out.
We sincerely apologise for any inconvenience.
We are currently checking with the relevant team to check a new ETA.
We appreciate your patience."
I just got the same and when I quizzed further I got some BS about their IT team.
Gift card received in my inbox.
Just got my gift card!
My gift card came thru just now, ordered the phone on 15th
Got my gift card today at 3pm, ordered on the 14th
Got it too.
Ordered on 19th, still waiting 😒
Finally received my GC as well.
Gift card received today, ordered 15th
Same here. Phew
RE: delay in $200 gift card.
Spoke With Emily on the JB HI FI online chat strapping young lass who was very helpful.
She confirmed there is a delay in getting the gift cards out due to a technical issue and they are in the processing of getting these out ASAP.
Received my JB Hi-Fi $200 eGift Card. Order Completed on 22/05. Gift Card received on 06/06. So about 14 days for me.
My ID Verification failed twice. All details where correct. On the third attempt I turned off my camera flash and it went through. Not sure if this was the problem. Might be worth a try.