Ends today at 11:59pm AEST. Pay with your linked eligible card from St George / Bank of Melbourne / BankSA.
Airbnb Gift Card
Cashback: 5% Bonus + 2% Standard
Kmart Gift Card
Cashback: 5% Bonus + 1.75% Standard
Instore Redemption Only
Ends today at 11:59pm AEST. Pay with your linked eligible card from St George / Bank of Melbourne / BankSA.
Cashback: 5% Bonus + 2% Standard
Cashback: 5% Bonus + 1.75% Standard
Instore Redemption Only
$30 for referrer, $5 for referee after referee qualifies.
Qualifying requirements for referee: 1. Made a minimum $20 online purchase (below exclusions apply), 2. Received a minimum $10 confirmed cashback online, 3. Added banking details to account.
Users will need to fulfil the referral criteria within 180 days from referee's sign-up date to unlock cashback. See all terms
I have the same issue. I paid with a St.George Debit card for a Kmart gift card, and the 5% bonus hasn't tracked. Does anyone know how to raise/report this issue?
Will ask the rep @gotyourback Can you please check with the team? The 5% bank bonus cashback for the Kmart gift card hasn't tracked. Thanks.
Thanks for flagging this! @tbone74 @Backy @trixieb
The 5% Bank Bonus should normally track within 7 days from the date of purchase. If it still hasn’t shown up after that, feel free to let me know here and shoot me a quick DM — I’ll just need a few details to get this checked with the team for you.
Appreciate your patience! 😊
@gotyourback: Is this within 7 working days? It’s been 7 days now and I haven’t received any update yet (I.e. still no bonus cashback).
@Swiftz: Sorry to hear that the bonus cashback still hasn’t tracked, @Swiftz!😔 Can you please DM us or send an email to [email protected] with your order details? We’ll get this checked with the team for you. Thanks for your patience!
@gotyourback: Hi Rep, I purchase three $500 Airbnb gift cards with my St George credit card on 28th of Apr. No bonus track at all!
@webster2004: Thanks for flagging this @webster2004 — I’ve seen your DM and will look into it for you now. Appreciate your patience!
@tbone74: Thanks for the DMs @Swiftz @tbone74! I’ll take a look and get back to you as soon as I can. Appreciate your patience 😊
@Swiftz: Got the same 14 days email. I'm doubtful, I don't think I've seen it take anywhere near that long before for tracking
@Swiftz: Today was 14 days for me so I followed up again. Received an email reply fairly quickly from support, noting they had manually added the missing bonus cashback. And I see it in my account now.
So make sure you follow up to get it fixed.
So irritating - mine did not get tracked and pvt msg and was asked to contact the helpdesk and yet Candice from ShopBack helpdesk did not acknowledge and kept saying 2 times now that there was no such promotion.
"We've checked our system for any promos or bonuses associated with St. George card purchases on April 28, 2025. Our records indicate that there wasn't an available promotion or bonus for St. George card purchases on that date."
Anybody received the tracking for the bonus on the Kmart gift cards? I received the tracking and confirmation already for the 1.75% base but the 5% bonus hasn't tracked yet.