Superloop Increased Price + 2-Year Price Pause for 100/20 Plan

Zuelly on 13/05/2025 - 14:09
Last edited 13/05/2025 - 14:41 by 1 other user

Hey all,

Just wanted to get your thoughts with the new changes to Superloops Internet.
Got this email today:

On your first bill cycle after 2 June 2025, the price of your 100/20 Mbps plan will be adjusted to $95/mth. We're providing 30 days' notice so you'll see it on your next bill without any surprises.

but also

A 2-year price pause: Introducing Superloop’s PriceLock 100/20 Plan.
We know cost of living pressures are hitting harder, so we’re actually doing something about it! Introducing Superloop’s PriceLock Plan. Pause the price of your internet by signing up to our $89 PriceLock Plan on a 24-month term and enjoy no price changes for two whole years – how refreshing! T&Cs apply.

Initially, was thinking that its alright for people who dont want to jump and change plans all the time…
BUT, with NBN changes coming later this year, was wondering, is this just a way to get people to lock into a more expensive contract for longer…

Just going to keep riding month by month as currently on discounted plan, but just wanted to hear people thoughts.

Thanks

Internet Broadband nbn

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Comments

  • Hybroid on 13/05/2025 - 14:15
    +1

    I swapped from Superloop 100/20 $85/m to Spintel 250/25 $80/m and have had no issues. I believe it's mainly ideal for those living in Sydney, and we'll all get a significant speed bump in September'ish due to NBN upgrades.

    https://www.spintel.net.au/lp/home/nbn-wo

    • Zuelly on 13/05/2025 - 14:23

      Ehh.. Isn't amazing considering only 6 months, or can you call and get constant discount price.

      For 6 months, then $89.95 ongoing*

      • Hybroid on 13/05/2025 - 14:25
        +1

        $80 Month For life of Plan

        It's perpetually $80/month via link above.

        • Zuelly on 13/05/2025 - 14:25

          OH. nice.

  • cloudy on 13/05/2025 - 14:17
    +6

    The 2 year price lock sounds like a 2 year contract….

    • CodeXD on 13/05/2025 - 14:19

      it is contract with extra steps

    • Zuelly on 13/05/2025 - 14:24
      +4

      My favourite line:

      Maximum Early Termination Charge $640.80

  • Summoner on 13/05/2025 - 14:24

    I was offered the same plan. It's 24 months lock in contract

    Early termination charge is calculated by $89 × remaining months x 30%

    I was also informed that we will get a speed bump in September by NBN to 500/50 Mbps.

    • Zuelly on 13/05/2025 - 14:26

      As for the speed bump, would this apply to this plan though.. technically they wouldnt have to, right.

      • Summoner on 13/05/2025 - 14:29

        I was specifically told about the speedbump by their retention team. If they don't, retention team and i will have to share some angry emails…

        • Zuelly on 13/05/2025 - 14:32

          I see.
          Thanks

      • Twix on 13/05/2025 - 14:29

        Yeah 100/20 gets boosted to 500/50 if your nbn is FTTP or HFC.

        https://www.superloop.com/blog/nbn-speed-upgrade

  • Sendaris on 13/05/2025 - 15:21
    +3

    I phoned to cancel superloop after the price rise and they offered me a discount to $89/month for 12 months (250mbs) then a week later sent me an email that they had reviewed my pricing and it would actually still be increasing to $94/month…. immediately put in 30 day notice to cancel.

    • Zuelly on 13/05/2025 - 15:31
      +1

      Literally just did the same.

    • montorola on 13/05/2025 - 15:36
      +1

      a week later sent me an email that they had reviewed my pricing and it would actually still be increasing to $94/month

      I lol'ed.

    • B612 on 14/05/2025 - 09:11
      +1

      Same thing happened to me, now waiting for EOFY deals

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