Vodafone Vision FTTB/HFC Internet $0 for 12 Months for Vodafone Postpaid Mobile Customers (Vision Network Areas) @ Vodafone

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12Sydney34 on 04/08/2025 - 17:35 vodafone.com.au (469 clicks)
Last edited 04/08/2025 - 21:08 by 2 other users

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Previous deal expired 31st July. Looks like Vodafone has extended deal… and made it " Available until withdrawn.".

Get this plan for $0 plan fees, when you stay connected to a postpaid voice service. Reverts to $75 or $80 or $90/mth thereafter, or if you cancel your postpaid voice service. Available until withdrawn. New connections at newly connected Vision premises only. T&C apply.

Great Deal for Vodafone mobile postpaid customers. Free high speed internet upto 500Mbps for 1 year.

Vision FTTB is available in select buildings only. Vision VDSL is available at select locations in the ACT. Vision HFC is available at select locations in the Mildura, Geelong and Ballarat areas.

The Vision Service is not available in all areas or premises. Chat with us or give us a call on 1300 801 122 to find out if your address is eligible for a Vodafone Vision service. We will organise for a Vision installer to visit your premises and get you connected.

This is not nbn FTTB or HFC.

Use the iiNet address checker to see if your address is eligible.
iiNet FTTB address checker (select buildings).
iiNet HFC address checker (Ballarat, Mildura, Geelong).
iiNet VDSL2 address checker (Canberra).

91Mbps Estimated typical evening speed $0/mth for first 12 months then $75
220Mbps Estimated typical evening speed $0/mth for first 12 months then $80
500Mbps Estimated typical evening speed $0/mth for first 12 months then $90

Vision speed guide.

A refurbished modem will be provided to use with your plan. Vodafone retains the ownership of the modem and it must be returned if the service is cancelled.

Or BYO modem.

Vodafone uses CGNAT, no option to get out of it.
Have subscribed to Vodafone FTTB and ip address allocated is NOT CGNAT…. allocated ip address is 118.210.X.X (TPG ip address range)

Eligible existing Postpaid Mobile customers (‘Eligible Customers’) at premises not connected to the Vision Network in the 12 months prior to order (‘Eligible Premises’) will have an additional 50% off discount applied to their Vodafone Vision service for the first 12 months. Excludes existing Vision Network connections, including TPG Fibre and iiNet Ultra customers. Postpaid voice customers only. Excludes Mobile Broadband customers.

Related Stores

Vodafone

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  Mydc5r on 04/08/2025 - 17:46

  How to do an address search for Vision?

  • 

    Twix on 04/08/2025 - 17:51

    Use the iiNet links I added to the description.

    • 

      xwx on 04/08/2025 - 17:57

      +1

      Vision also have a service check on their website now. Just beware their service address validation is not a complete and accurate match to ground truth (my address and the local field Tech both have service available which reports as unavailable, and neighbours that don't have wire that reports service is available). Our local field techs and the guy at Vision sales are all awesome. Voda however, best example of customer nightmare I've ever experienced.

      @Twix, this is it: https://visionnetwork.com.au/find-a-provider/

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  xwx on 04/08/2025 - 17:54

  +1

  Lol. Definitely 100% absolutely avoid Voda if you can. If it all goes smoothly happy days for you! I strongly suggest if it doesn't go exactly right first time, then just move on to iiNet offer or another provider on Vision. Getting connected to this has been a diabolical disaster! 3+ weeks and multiple unattended complaints at Vodafone, multiple "level 2 voda tech support calls" and ultimately only connected because I went direct to the vision network team. Also a TIO complaint they have not addressed. Now have spent 2+ hrs across 15+ agent transfers in chat trying to get them to activate the correct speed tier (500mbps) because they got it wrong at signup stage.

  My neg for the Vodafone customer experience (nearly 4 weeks and still don't have the service that was requested, 15+ hours on support calls + chats, 2 complaints at voda & 1 with TIO). The wholesale Vision network and their team are all amazing. Voda selling & support on this has been an absolute nightmare for them.

  The underlying Vision network quality is amazing. Voda have just absolutely fridged up the delivery (my experience is not uncommon).

  For any tech enthusiast folks whom don't mind paying for quality, and any of you whom have a comparably shirty experience getting service at voda, I strongly encourage you to go for Infinite Networks service on the Vision Network.

  • 

    emerson on 04/08/2025 - 18:18

    Similar experience with TPG Vision, signed up to free for 6 months 500/25 plan, even though my install went smooth i've consistantly got 250/50 speeds. I've called 4 times, each time my case was "escalated to a level 2 tech" but nothing happens - no call backs, no SMS's, even though they tell you its 24hr turn around.

    I changed from Telstra NBN 100/25 so its an improvement over my old speed but quite frustrating that i'm not getting the correct speeds - even though its $0 for 6 months.

    • 

      xwx on 04/08/2025 - 22:06

      I'm convinced their escalations don't get attended. I've also had at least 6 different support agents say they will be monitoring the account and contact by COB NBD to provide an update. They never do. Same for the allegedly escalated actual complaints. They also haven't contacted me in relation to the TIO complaint either.

      Their level 2 tech support can't be reached directly and they ignore specifically scheduled call times. Even once speaking with them, they do the same step tech fix step as level 1 tech (what lights, check cables, restart modem / NTD) and then confirm site tech required (but that process then falls into black hole of misery because they don't manage that handoff correctly and properly with Vision; it was after 15 days of this I called Vision sales directly - they should typically only need to liaise with the retail provider, like iiNet or voda - where I got the distinct impression that Voda have so incompetently and massively screwed so many customer connects into this service).

      Now the line and port is finally properly patched and service is active but, the speed is locked at the lowest tier offered by Voda (100) even though the Max speed was requested at signup and my place is able to sync at 700+.

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  soan papdi on 04/08/2025 - 18:20

  Wonder what Wanda has to say about this.

  • 

    dlovep on 04/08/2025 - 22:19

    Wah-Ta-Fone…

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  Dyl on 04/08/2025 - 19:54

  +1

  gz to the 14 people who can access this deal

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  nang18 on 04/08/2025 - 20:44

  Was on the iiNet 6 month deal, and after that expired, hopped onto this one. Both use the same VDSL2+ network (in Canberra), so moving to Vodafone was smooth. Currently paying $39 per month for a mobile sim + vision included for the next 12 months. Speeds at time of writing is 610mbps download with 35mbps upload (same as when I was on iiNet). Crazy to think that this is all happening on the short copper line. I see that iiNet have 6 months completely free right now as a promo.

  • 

    xwx on 04/08/2025 - 21:45

    Your experience is how I wish (and thought) mine would go. I am really happy you had that experience because if it doesn't go exactly right, it goes very very wrong.
    Same/ish speed & previous CBR Vision provider also. It took me calling Vision sales team to explain the (intractable, but easily solved) problem to get a work order for field Tech to trace and patch a port and activate my service (3 weeks of no internet, and dozens of calls and chats got nowhere with Voda support). Voda back end tech support is absolutely broken on this.

    I thought there could barely have been a worse experience than mine… Then the Vision network field Tech came out (met 3 now, all absolute pros) who actually works on the network and does the domestic cable installs etc, and no kidding he had the same experience trying to connect a service with Voda and tell them exactly what ticket needed to be raised to get it fixed. Even he still couldn't get them to do what was needed after repeated interactions with their customer / tech support.

    So I reiterate, go for it and great deal if it goes right the first time, but be prepared to walk away or endure misery if it doesn't go right the first time and your solution requires more than repeatedly "what lights are on the modem, can you check the cables and restart".

    • 

      12Sydney34 on 05/08/2025 - 08:35

      Yes I can vouch that Vodafone supports sucks….

      I also moved from iiNet vision to Vodafone vision for $0 plan for 12months.
      When I signed up, I insisted on BYO modem.
      Vision tech came around 11am and finished his work in under 15mins.
      After a few hours of service not activated yet, I called Vodafone and the tech said that the sales person entered the order wrong!!! They kept asking me if I received the tplink modem/router…..
      The ordering system must be archaic as they told me the original order needs to be cancelled and then new order put in with BYO modem….

      So my service only got activated later that night… around 8pm…..

      Yes definitely, don’t let the support team off the hook when they give bullshit answers….