I recently found a 90% off coupon code that worked on a retailer's website. I placed an order with the code to test it out. It went through and the item got delivered.
A few weeks later, the retailer came back to me asking for the full payment of the item and threatened legal actions.
From a legal perspective, my understanding is that:
- If the coupon code is not authorised as they claimed, they should have cancelled the transaction before sending out the goods.
- Given the order is already delivered, the transaction is complete. As such they have no right to ask for payments retrospectively.
What are your thoughts on this?
I agree with you.
But if they wanted to challenge the legality of the contract, they now have some proof towards challenging it.
I don't know if they would win, but because they can prove that they told you they did not agree to a contract with you with that term in it, they've got a damn good argument.
Might matter when they try to terminate or enforce the contract?