TPG 5G Home Internet with Unlimited Data & Wi-Fi 7 Modem: 50/20 $39.99/M for 6 Months, 100/20 $44.99/M for 6 Months @ TPG

940

TPG have dropped their 5G Home Internet prices lower than last year's Black Friday deal likely in anticipation of the upcoming NBN speed upgrade.

$39.99/month for the first six months ($59.99/month ongoing)
Unlimited data 50Mbps download/20Mbps upload speeds

$44.99/month for the first six months ($64.99/month ongoing)
Unlimited data 100Mbps download/20Mbps upload speeds

No lock-in contract
$0 5G modem provided^
$0 activation fee
$0 delivery

*Typical Evening Speeds are subject to change and measured between 7pm and 11pm. These are not guaranteed minimum speeds and speeds may vary. You may experience slower speeds during this period and at other times. Max speeds 20Mbps download and 2Mbps upload.

^A new or remanufactured modem will be provided to use with your plan. If you cancel your service early, you may need to pay a modem non-return fee.

Modem Non-Return Fee (NRF)
This fee is charged if you withdraw your order or cancel your 5G Home Broadband service within the first 36 months and do not return the 5G Home Broadband modem to us in Good Working Order within 21 days. You must use the prepaid consignment we send you for your return.

NRF for new/remanufactured modems $11 per month remaining in first 36 months (maximum $396)*


Techy types should be aware that 5G Home Broadband uses CG-NAT. Carrier-grade NAT (Network Address Translation) is a type of network that assigns services with a private IP address, instead of a dynamic public IP address. Our network will then translate that private address into a public address. This means that the following items (which depend on internal NAT) will not work on 5G Home Broadband:

  • Port forwarding
  • Hosting web, email or file servers internally
  • Smart Home systems (e.g. accessing security camera footage remotely, home automation and printers)
  • Remote Access (i.e. accessing your home computer or devices from another location)

If you need any of these items in your home setup, 5G Home Broadband won’t be the right fit for you. Please check your address on our website for one of our other great broadband plans.

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Comments

  • +12

    doesn't TPG own iiNet?

    i guess it's ok since they apologised

  • +7

    Had this plan over the year (100). Never seen speed more than 20.
    Recently relocated to Zetland and speed dropped to 2-5

    • +1

      sounds like felix mobile is faster!

      • +1

        My experience with Felix for 2 months has been traumatic

    • +4

      Like anything mobile, its all about location. You gotta cycle through network providers if any particular ones have bad localised congestion or poor relative tower placement. For example Vodafone (tpg) is rubbish at my mothers place as she is on the wrong side of a hill so gets served by another tower much further away, but where i live with no high density housing and near the tower its brilliant.

      • I've used all sorts of providers and it's so much confusement that Felix, Onepass, and Boost are very good and in fact superior until a few months after, or even as a 2nd time customer. I used Lycamobile on a one time basis and felt it performed just as well when the above seem to be working well. For some reason I felt More Mobile and Moose seem to be the superior ones. Kogan mobile is constantly slow and useless. I'm too poor to pay standard price for Floptus/Craptus and Telstruggle/Telsham

    • If you hit 20, can it still be used across multiple devices and have port forwarding like a normal connection?

      • Yep, 20 its enough for Netflix and other routine things, but could slightly lagging for online gaming

        • +1

          I'm on NBN 25 at home. It covers our usage, even though id call myself a heavyish user.

          Which is why I'm considering this. Much cheaper

  • So just confirming you cant access eufy cameras and notifications while you are away from home if using this service ?

    • +7

      If they use a public 'cloud' service, then you can still access them. I assume Eufy does so, and notifications almost universally do. This means your camera feed is routed through some external server somewhere.

      CGNAT causes problems for self-hosted systems (e.g. your own NVR) because you can't correct directly in from outside without jumping through some hoops.

      • This.

      • Great thanks for that.

      • I'm pretty sure it would work with a dynamic dns solution but that's an extra step of annoying.

        • It's much more annoying than that, only solution I've found is setting up tailscale or similar to VPN into your home network. Dyndns won't work as your IP is behind the cg-nat and not public

          • @hellbound: REALLY?!? Oh wow that's very annoying.

            And the liberals wanted 5g to replace the NBN! Wild.

            • +2

              @krunchymoses: Nothing to do with 5G or NBN as I understand. It is the utilisation of CG-NAT. NBN could utilise CG-NAT too.

              • @wildstone: I've never heard of fixed line using CG-NAT and I'm guessing an extra few million nodes on the 5g network would end up the same (though you could probably pay a fee for an IP address)

                • @krunchymoses: Actually there are plenty that do. Often they let you toggle it off though. Mobile networks are vastly more complicated beasts than fixed networks, think the different data services acorss different APNs, the session management to support wildly broader array of devices as they are regularly attaching/dropping for various reasoans, inbound and outbound roaming etc are all examples of what makes the benefits of CGNAT much more appealing for mobile networks vs the relative scarcity and cost of retaining increasingly large ipv4 pools. It's one of those things that is a double edged sword no matter what route they take whilst we all gradually transition to ipv6.

                  • @Xizor: Some people say the real bargain was the free education…

                    I've always vaguely known that IP addresses for mobile networks are pooled which creates issues for things like media servers etc but never really looked into it further. All of that makes a lot of sense.

                    It also makes sense that an always on home 5g connection doesn't really carry these traits and could fairly easily be thrown a public IP whether static or dynamic to facilitate the needs of the user.

                    Thanks for that!

              • +1

                @wildstone: Most nbn ISPs let you turn off CG-NAT for $0.

                There is no option to turn off CG-NAT for 5G home internet. You have to use something like Tailscale.

                • @Twix: Do any NBN providers use CG-NAT on fixed line services? That would be a shit surprise but if you can disable it fairly easily it's not so bad.

                  • +2

                    @krunchymoses: Telstra, TPG and Optus don't use CG-NAT on nbn. Most other nbn ISPs use CG-NAT however they can turn CG-NAT off by request.

                    Another way to turn off CG-NAT is to pay for a Static IP.

                    • @Twix: Hah. I thought it was pretty much only for wireless services. Gross.

                      • +1

                        @krunchymoses: You're vastly over thinking this - CG-NAT is absolutely fine for 99.999% of NBN users. The only people who need to connect in to their home IP from outside, are a tiny percentage of nerds like us.

                        It's a total none issue for almost everyone.

                        • @Nom: Lots of applications use this especially with IoT. Normal users have no idea what the hell CG-NAT is and I'll bet tech support don't either. People will spend a long time wrestling with their security cameras and multiplayer games with zero idea how to proceed. First world problem, but it's pretty shit.

      • Yea I read somewhere EUFY servers are located in China.

  • damm I'm on the Optus $79 plan - I'm getting screwed! lol

    • +1

      Your mileage may vary. Vodafone isn’t as good as Optus in my area

  • +1

    Get hacked and data breached

  • +2

    Already with them for almost 2 years on 50/20 plan. Average getting 70/20 plus speed. No issue at all and very happy with that.
    Currently on a wifi 6 modem provided. Any idea how to get the upgrade wifi 7 modem or have to swtich back and forth? :)

    • -1

      Same. I'm wondering if i can sign up as a "new" customer and cancel my old plan for the discount

    • +2

      If you have the Nokia modem, I'd say stick with it, it's probably better built than the wifi 7 routers they'll send

    • +1

      I called them up about the $44.99 100/20 promo and asked how I could avail this. The service I'm currently on is 100/20, and because it's the same product they can't move me. Basically, the promo is only offered to new customers. I signed up around 10-11 months ago on their $10 off $64.99 for 6 months promo.

      I kindly expressed my dismay, and they came back with an offer of $10 off for another 6 months, saying I'll effectively be getting the same $20 discount overall.

      Importantly, they said even if I cancelled my existing service in an attempt to take up the new customer offer, I'd need to be removed for 6 months, before being recognised as a new customer.

      Loyalty doesn't exist these days. Will be looking to see if there are any other providers with competitive prices/promos!

      Edit: You'd also need to prove there are issues with your existing modem to be able to the wifi 7 one as a replacement. Need to contact their tech team. I don't have any issues with my current modem, so this won't apply to me.

      • +2

        Is there a point with Wifi-7 when you're interest speed is slow anyway?

  • A hefty price to be paid for that modem if their 5G network sucks.

    • +1

      You're only charged if you fail to return the modem within 21 days of cancellation. They mail you a return label.

  • +1

    They're doing a price beat for 12 months for new customers:
    https://www.tpg.com.au/price-beat

    I tried to price beat Superloop at $89/m and they offered $85/m lol.

    I'm good bro…

  • -2

    The modem return fee is exorbitant.

    • +5

      Huh? Its if you dont return the modem. If you do there is no fee.

    • +1

      Just return the modem. Once your connection is disconnected they email you an Auspost return label.

  • Gonna switch from iinet to tpg, nice! Speed has been good on 50/20. Only once in awhile dropout but for $60/m ongoing rate can't complain.

  • +2

    These 5G seem like hit or miss. There are mixed reviews on performance on ozbargain on these

  • Will a felix data sim work in a vodafone branded modem anyone?

  • +1

    I've been on the plan for over a year and have no interest in going back to FTTP.

    I'm comfortably getting over 200/20 Mb/s, which is more than enough for my purposes, including multiple people streaming Netflix and casual gaming.

  • Just checking, is the Voadfone and TPG network the same or do they resrerve parts just fot TPG ot Vodafone?

    • +1

      The same. They dont do what Telstra do in having a subset of the network for wholesale. I believe they prioritize mobile traffic over fixed wireless, but pretty sure everyone would be doing that as its just common sense.

  • +1

    I had TPG NBN for a few years before I started to get multiple dropouts a day, switched over to their 5G which was so much worse. They were still charging me for the NBN plan while I was on the 5G. Was an absolute nightmare to sort out as they were different departments and would constantly get transferred between the two. I'd never go back to them after that.

    • -1

      You should have changed NBN providers before switching to TPG 5G. Now you have to pay for a reconnection fee to connect back to the NBN.

      • +3

        There is no reconnection fee. Signup to an nbn ISP as normal.

      • +2

        Didn't have to pay for a reconnection fee.

  • Aren't they getting rid of all the 50/20 plans? What speed would that be upgraded to?

    • No, 50/20 stays the same.

  • +2

    Anyone is on Black Friday plan? How do we jump to this bandwagon?

  • +1

    I was chatting to TPG just to ask a few general questions and they were so desperate to sign me up. Every question was trying to sign me up on the spot. LOL. Can I call you? Can I call you in 10 minutes? OMG.

  • Does anyone know the typical speed around Sydney CBD?
    A lot of dropouts?

  • +1

    My experience with their 5G service was extremely disappointing.
    Mentioned 5G will work at my home and after a month mentioned the opposite
    Charged double from my card for the first month - refunded after I found out
    Sent several emails to return their modem even months after I returned it

  • Hi , Never used 5g but I am moving out in a month or so. So this will work at my new address or do i need to wait? How does this work ? Thanks

    • It's a mobile 5G internet, with a SIM installed in the modem.
      So theoretically, it will work anywhere with 5G coverage supported by the network

      Realistically, your speed depends on luck. Some places have good speed/coverage, while others low speed and dropouts
      You can't know the speed before placing a modem in your place

  • +1

    Yes very good point about the CG-NAT. I want to reiterate to ppl considering this - If anyone in your household games whatsoever don't go for this it screwed me up on any multiplayer gaming I wanted to do for months last year and ended up having to switch the connection completely over to regular NBN to avoid it.

  • +1

    I get This product is not available at your address. I previously had this service.

    Has anyone else noticed this issue?

    • I think it's for addresses out of the NBN scope, could be wrong though

      • I am in the NBN network. The closest 5G tower is Vodafone. Can even see it. The address previously had service for both 5G and FTTP.

        • +1

          Pretty much same for me and my address was accepted.
          Some say you might be rejected if your tower is already too congested.

          • -1

            @chickendog: that's just BS, they haven't provisioned enough infrastructure to begin with then

            • @seug123: You are correct.
              Sad state of affairs, but that's why its cheap I guess.

  • If this is 5g, can you use it like starlink and carry it in your car while travelling interstate

  • Hi Noob here.
    This broadband deal sound good, at $45 for the 100/20 its much cheaper than the nbn, what am I missing? Why is it cheaper?
    Also I tried to buy the broadband deal but Im getting "This product is not available at your address" why would that be?
    Thanks

    • I suggest you lookup the difference between an NBN connection and a 5G connection and start there.

      Product not available at your address likely means they deem the cell phone towers at your location not capable or at full capacity.

      • I got "Product not available at your address" despite the cell tower 3 streets away (on same road).
        I rang them and ordered it over the phone without issue.

  • How have they dropped their prices? Been on their $64.99 plan for a long time

    • Not enough take up, need to compete with smaller guys biting at their toes.

  • +1

    I've called on behalf of all the black Friday's customers and I was not successful in getting $20 off the plan but instead was given $10 off the plan for 6 months, which I took.

  • Does the billing cycle start (they start charging you) when you first activate the modem or as soon as you sign up today?

    • +1

      Prepayment today, then later adjusted for next billing cycle based off of when you activate the modem.

  • Is there any way to dependably find out if there's a TPG tower near you before signing up? I ask as I set up a TPG/5G just two weeks ago for a woman who lives far enough away from the main hub (which has terrible service anyway) in a new development, and TPG recommended the 5G. She only got two bars, but it's decent speed at 38/16— which is better than our FTTP!

  • I live in Far North Queensland and can't get an address to say it's available here, but can for my sister in law's in Brisbane. What's stopping me ordering it as their address and then delivery to me here?

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