nbn 50/20 $49.99/M for 3 Months ($79.99/M Ongoing, Optional D-Link 245GE Wi-Fi 6 Router $99 Upfront) @ Arctel

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nbn 50/20 $49.99/M for 3 Months ($79.99/M Ongoing, Optional D-Link 245GE Wi-Fi 6 Router $99 Upfront) @ Arctel
Go to Deal
Store RepTeam Triforce on 20/09/2025 - 16:42 arctel.com.au (227 clicks)
Last edited 20/09/2025 - 18:22 by 1 other user

Hi All,

Continuing our first month promotions, we have a new 50/20 plan for your consideration, with a $99 promotion on our D-Link 245GE router.

Deal Highlights -

  • 50/20 $49.99/month for the first 3 months
  • $79.99/month on-going on the BYO router
  • $79.99/month on-going with a $99 upfront payment for a D-Link 245GE router
  • Free Bluetooth Speaker Our Pure Planet for all Router plans, shipped with your router
  • 24x7 Technical Support, 365 days in the year.
  • Free entry into Dyson give-away promotion, with on-going monthly giveaways planned!
  • Free shipping for your router.
Important Notes -
  • No late payment fees or credit card surcharge.
  • 30 day cancellation notice period (under review & if changed will apply to all existing & future subscribers)!
  • Promotion is open to new & exisiting customers who are not in a fixed plan. If you wish to change plan, please submit a ticket & allow 24 hours for a plan change to be processed manually.
Technical Update -
  • CG-NAT opt-out for a Static IP @ $5 p/Month
  • Melbourne POP to be live by Friday 26/09 (approx..)
  • Brisbane & Perth POP to be enabled for mid-October 2025.
  • My Account functionality now available, to manage payments & view invoices.

Whilst ARCTEL is a new player in the market, the business is part of the Triforce Group, an Australian owned infrastructure solution provider.

Looking forward to winning over your business.

Internet Broadband D-Link Modem Router nbn Wireless Router

Related Stores

Arctel
Arctel

Comments

  • cook99 on 20/09/2025 - 16:45
    +16

    3 month promos don't cut it around here sir.

  • Store RepTeam Triforce @ Arctel on 20/09/2025 - 16:50
    -1

    Thanks for the feedback, will be noted for future promotions, but still an all time low annual price & modem option if you pick it!

    There will be an ongoing 6 month deal, but it won’t be at $49.99!

  • lakers1222 on 20/09/2025 - 17:02
    +3

    $50/m, 500/50 speed, for 6-12 months and then we have a deal sir

    • Store RepTeam Triforce @ Arctel on 20/09/2025 - 17:05

      You missed out! Maybe stay posted for a Black Friday special? 😉

      In the meantime… $65 a month is still a great offer!

  • Far Cough on 20/09/2025 - 17:02
    +2

    waiting for 2000/200

    • Store RepTeam Triforce @ Arctel on 20/09/2025 - 17:07

      Will be online 1/10, hang tight! We are busy working away enabling some changes on the network to enhance the experience for existing subscribers, but we love the high bandwidth plans!

      You can jump on our 1000/100 for $79.99!

      • Far Cough on 20/09/2025 - 17:08

        if you have a new customer deal on it, will you honor an existing customer to move to it?

        • Store RepTeam Triforce @ Arctel on 20/09/2025 - 17:12
          +1

          100%, whilst we are focussed on running some initial specials, we will allow existing members to roll into the best plan option we offer until the 31/12/25!

          • Far Cough on 20/09/2025 - 17:17

            @Team Triforce: yeah cool, ill sign up asap.

            • Store RepTeam Triforce @ Arctel on 20/09/2025 - 17:32
              +1

              @Far Cough: DM your order ID, your lucky day… we will push you onto the 2000/200 until the end of September 2025 for free!

    • LaelapsUnleashed on 20/09/2025 - 17:07

      Here is hoping for Black Friday Sales

      • Store RepTeam Triforce @ Arctel on 20/09/2025 - 17:14

        Without a doubt, but you can still jump on a plan today, excluding fixed plans (router included) you will be able to roll into our BYO Black Friday specials!

  • starkingdoma on 20/09/2025 - 17:22

    Hi, still waiting for your team to fix the upload speeds on my connection. Jumped on the 500/50 plan coming from 100/20 BUT my upload is still capped at under 20. Reset everything on my end - you guys need to respond to tickets :)

    • Store RepTeam Triforce @ Arctel on 20/09/2025 - 17:31

      Oops, please DM your ticket ID & will ensure it’s escalated for you immediately 🙏🏽

      • starkingdoma on 20/09/2025 - 17:42

        I'll give you the service ID - ARC-1671.

        That will allow you to bring up the information needed.

        Resetting the connection on your end should do it…at least that's what I've told.

        • Store RepTeam Triforce @ Arctel on 20/09/2025 - 17:45

          Yep, 100%… has been a lot of issues around the API’s with the NBN. Sometimes the requests are getting stuck & we need to escalate to them to clear the queued requests. Will have our engineering team look into this for you now & reply back directly.

          Apologies!

          • starkingdoma on 20/09/2025 - 17:49

            @Team Triforce: and there you go everyone…from my perspective I think these guys are saavy, honest and fair with their continued communications. Whilst this is an inconvenience, I appreciate the honesty and I'm prepared to give them a go.

            • Store RepTeam Triforce @ Arctel on 20/09/2025 - 17:53

              @starkingdoma: 🙏🏽

            • athk on 20/09/2025 - 20:53
              +1

              @starkingdoma: You think having to call them out on a totally different website is fair and honest?

              You said yourself they aren’t responding to emails…

              If there was no deal on OzB you’d be high and dry…

              After seeing your initial post, I’m staying away..

  • Twix on 20/09/2025 - 17:49

    @Team Triforce In the description you put "$79.99/month on-going with a $99 upfront payment for a D-Link 245GE router".

    Arctel website says "Free D-Link 245GE Router if you stay connected for 12 months".

    Which one is it?

    • Store RepTeam Triforce @ Arctel on 20/09/2025 - 17:53
      +1

      Apologies, this appears to be description error on the product. Team is rectifying now!

    • Store RepTeam Triforce @ Arctel on 20/09/2025 - 18:16
      +1

      Fixed, thanks for the spot! Can we reward you with a free month on a 1000/100 plan? :)

      • Twix on 20/09/2025 - 18:24

        Thanks for the offer. Not at the moment since I am getting a 2.5GbE FTTP NTD soon.

        • Store RepTeam Triforce @ Arctel on 20/09/2025 - 18:28
          +1

          Make it 2000/200 for 3 months! 😎

  • RichardF89 on 20/09/2025 - 18:01

    Hi OP, I recently switched to Arctel and changed to Static. but the game I played has high latency. pin is more than 200ms. it was around 150ms with previous provider. do you have any way to improve this?

    • Twix on 20/09/2025 - 18:06

      Arctel don't have a Perth PoP. "Brisbane & Perth POP to be enabled for mid-October 2025" should improve the latency.

      Change ISP if you can't wait.

      • RichardF89 on 20/09/2025 - 18:47

        i called customer service yesterday they told ME that mine changed to static IP

    • Store RepTeam Triforce @ Arctel on 20/09/2025 - 18:08

      Hi Mate, that’s very high! Can you DM your service ID & we will get the team to look into it for you. The team is working hard to enable internet routing via VIC / QLD / WA which will likely help too!

      Thanks for your patience & for giving us a go.

      • RichardF89 on 20/09/2025 - 18:43

        my Internet didn't work yesterday, I called customer service they told me they changed to static IP.

  • Asti on 20/09/2025 - 18:12

    Ah, interesting I thought the 50/20 was getting phased out

    • Store RepTeam Triforce @ Arctel on 20/09/2025 - 18:13

      Here to stay! 100/20 became 500/50 & 100/40 remained for the higher upload.

  • Epyc on 20/09/2025 - 18:22
    +1

    Where is the 500/50 @ $50 Deal??

    • Store RepTeam Triforce @ Arctel on 20/09/2025 - 18:23

      You’ve missed out… but we have a $65 deal live now!

  • mwblink86 on 20/09/2025 - 19:01

    Don't do fixed wireless

  • GroupedZZ25 on 20/09/2025 - 19:05

    Glad I was an early adopter, no complaints so far.

  • RolePlayer88 on 20/09/2025 - 19:17
    +2

    I have been using these guys for 2 months so far, my feedback:
    1) Disconnects happen quite frequently (so not advisable if you are working from home). I am getting at least 1-2 disconnects everyday (particularly on weekdays)
    2) Customer service basically non-existent, called their hotline and literally had to wait for > 1 hour to get to someone

    They are cheap for a reason, but I am switching back to exetel / superloop, worth paying slightly more for more stable connection, especially for those working from home

    • toasty on 20/09/2025 - 19:35

      Really, that’s doesn’t sound good. Where are you based?

      I’m always open to supporting new entrants and was considering helping some relatives in Brisbane (two households) over to these guys once their local pop is up and running, but I don’t need the headaches frequent disconnects would cause.

    • Store RepTeam Triforce @ Arctel on 20/09/2025 - 19:42

      Hi, sorry to hear that has been your experience. We definitely have a lot to learn in optimising our support for consumers, but we are here to try & turn your experience around. Please DM your service ID & we will reach out.

  • retnup on 20/09/2025 - 19:22

    I don't need a router but am hoping you could match Superloops Lightspeed cashback price, 64.xx for 6 months if I ditched my 12 months contract from Leaptel and came to you instead

  • Captain Yobbo on 20/09/2025 - 19:35
    +1

    $80/month ongoing + $5/month for no CGNAT for 50/20, not to mention 30 day notice policy to leave.

    LMAO

    You can get 500/50 with static IP & no CGNAT for $80/month (and no, there isn't a 30 day notice period for leaving).

    • Store RepTeam Triforce @ Arctel on 20/09/2025 - 19:49
      -1

      Well I guess this isn’t the plan for you!

      • Captain Yobbo on 20/09/2025 - 19:51
        +5

        It shouldn't be the plan for anyone at that price.

  • CereaL on 20/09/2025 - 19:57

    @Team Triforce - you might want to check out and update your FAQs

    Can you disconnect my CGNAT?
    Unfortunately our plans do not allow for opting out of Carrier-Grade Network Address Translation (CGNAT).
    Does Arctel support Static IPs or Public IPs?
    Unfortunately we do not presently support Static IPs or Public IPs on our existing plans. Please make purchasing decisions based only on the existing configurations.
    ^— these go against what you said in your original post

    Are there any promotions or discount pricing for new customers?
    We’ve chosen to offer competitive pricing that lasts. Whilst we do offer 6/12 month sale prices for all new connections, we promise to continue to provide the best prices and benefits for our new and existing customers.
    ^— shouldn't this say 3/6/12 ? :D

    How long does it take to get connected?
    If you are already connected to the nbn and replacing an existing nbn plan, you will be connected to Arctel within 1-5 days.
    ^— 1-5 days? This is rather concerning especially if you are churning!

    How do I cancel my plan?
    We want you to stay but understand if you want to go. We have no lock in contracts, we just require one month’s notice.
    ^— for those considering this, it's a one month notice to cancel .. similar to that of Superloop ;)

    • Store RepTeam Triforce @ Arctel on 20/09/2025 - 20:07
      +1

      Completely agree! I definitely won’t be taking on the marketing hat, but will ensure the team looks into this Monday! We are all working very hard behind the scenes here.. thanks for the spot!

      • CereaL on 20/09/2025 - 20:19

        @Team Triforce - not sure what your official support hours are (nothing on the website) … however credit to you for a response at 8pm on a Saturday night :)

        • Store RepTeam Triforce @ Arctel on 20/09/2025 - 20:32
          +1

          Well the support team is available 24x7 to assist! Here I am just holding down the fort on OzB as often as we can be to assist & hear the feedback from the community.

          • Kohan on 20/09/2025 - 23:03

            @Team Triforce: Theres a Thread on Whirlpool that you could post updates / assist in.

  • Kohan on 20/09/2025 - 22:53

    What changed with the Brisbane routing in the last day 24hrs? Ping has gone from 15ms to 31ms.
    Speed test's show Melbourne server now before they were Sydney.
    In game ping has gone up.

    • Store RepTeam Triforce @ Arctel on 20/09/2025 - 23:43

      Hi, we have been finalising testing through Melbourne which is due to be enabled this week. This might have affected your latency, depending when you tested.

  • TEER3X on 20/09/2025 - 23:47
    -1

    I didn't initially have a complaint… but came here to make a complaint about all the people complaining

    • Store RepTeam Triforce @ Arctel on 21/09/2025 - 00:07
      -1

      We should hire you 🤣

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