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Dear Midav, This issue with shipments to Russia has now been resolved and tracking information for your orders is now available on SPSR's…

Dear highground, Please feel free to PM me directly with your BoxHop Suite number or your case number and I will be happy to review this…

Dear Midav, Thank you for sharing this feedback with us. We are currently working on a resolution to this ongoing problem with shipments to…

Thank you for providing us with your suite number. We will review your recent order and the final amount charged for this order. Regards,…

Dear what-da, Thank you for providing this feedback. We sincerely apologize that you were not pleased with your BoxHop experience. Please…

Dear hollykryten, Thank you for sharing this feedback with us. Please feel free to PM me directly with your BoxHop Suite number or your…

Hi psy, Please see your inbox for tracking information for your order. If you need any further assistance please let me know. Kind Regards,…

Dear psy, We apologize for any inconvenience. Please PM me directly with your suite number or order number so I can look into this for you.…

Dear Highground, Thank you sincerely for sharing this feedback with us. Please feel free to PM me directly with your BoxHop Suite number…

Dear Mranwa, We sincerely apologize for the confusion. On the claim form you submitted, you stated that you "did not receive the package…

Hi Neil, Thank you very much for your moderation here. We really appreciate it. Mranwa states in their post on 06/02/2015 at 09:43 that…

Dear Nikko, Thank you very much for providing the tracking number for your parcel which shipped via Globegistics. Again, we sincerely…

Hi Nikko, We are pleased to report that we have identified your BoxHop account and are investigating the cause of the delay you have…

Hi Nikko, We are still waiting for you to contact us directly with your BoxHop suite number so that we can work towards a happy resolution.…

Hi Nikko, We are still waiting for you to contact us directly with your BoxHop suite number so that we can work towards a happy resolution.…

Dear DRD, Thank you for the feedback, we apologize for any inconvenience. Please understand that we review and thoroughly inspect every…

Dear Nikko, As a kind reminder, due to the length of your initial post I have PMed you directly. I am eagerly awaiting your reply so that I…

Dear Nikko, As a kind reminder, due to the length of your post I have PMed you directly. I am eagerly awaiting your reply so that I can…

Hi Mranwa, Thank you for the feedback. Regarding your situation, the estimated delivery window for all Globegistics shipments is 5 - 15…

Hi Marquise, Thank you for the feedback. Regarding your situation, there were a handful of parcels affected by a Globegistics’ technical…

Hi everyone, Thank you very much for expressing your concerns with the BoxHop service. To those of you who have had negative experiences…

[@maxhu](/comment/2391535/redir): Hi MaxHu, Yes, that's correct. To clarify, we will not cancel your account and delete your profile unless…

Hi Folks, Please feel free to sign up here: www.boxhop.com/vip/mastercard Happy Shopping! Best Regards, The BoxHop Team

Hi There, If you do not take action with the email, your account would remain active by default. Bet regards, The BoxHop Team

Hi There, The prices and terms you have posted above are inaccurate. For a Platinum member shipping a 1 lb package to Australia, we…

Hi Random451, Please email us with the email you used to register at [email protected] and we will be happy to upgrade your account. Best…

We are currently able to ship many cosmetics products without issue. However, we are not able to ship fragrances/perfumes, nail polish,…

Hi There, BoxHop does not require our customers to provide IDs at this time. Best Regards, The BoxHop Team

Hi Folks, Apologies for any confusion here, the OZHOLIDAY promo code is active now and will expire at the end of December 2014. Please feel…

Hi there, Any shipment with a declared value above $1000 AUD would be subject to Australian customs and duties. Best Regards, The BoxHop…