divipay » user profile

1 1
Member Since 14/09/2017
Last Seen 20/07/2018
Location Sydney

Recent Activities

Hi, Yes things are going well and we are all hands on deck to complete the migration as quickly as possible. Unforutnately the things that...
18/07/2018 - 11:33
Hi, we will be onboarding all waitlisted customers at the time of our relaunch which is set for August!
13/06/2018 - 13:18
HI, we are currently doing a migration to a new card issuing partner. During this time we have limited access to the platform. We...
13/06/2018 - 13:17
Hi, Thanks for your message. Amex is not part of the immediate rebuild - again this comes down to our cost structure and negotiating a rate...
25/05/2018 - 14:03
Hi, We are currently undergoing a migration to a new card issuing partner. During this time (approx 3 months) existing DiviPay virtual...
21/05/2018 - 21:19
Hi, we are working hard and the entire team's focus is on completing the migration as quickly as possible. There are number of moving parts...
21/05/2018 - 21:16
Hi, Refunds are successfuly being processed but can take up to 5 business days to appear in your account. If you give me the email...
21/05/2018 - 21:09
Hi, Correct the platform had a number of issues. Ultimately we will be relaunching our product with a number of the most requested features...
21/05/2018 - 21:08
Hi Kyle, correct we are migrating everything to a new card issuer and will be providing a range of new functionality, most importantly...
21/05/2018 - 21:00
Hi, Apologies for the lack of communications. As you can imagine it has been a busy time for us with the migration to a new issuing partner...
21/05/2018 - 20:59
Hi, all funds are securely held with an Authorised Deposit Taking Institution. If anything were to happen to DiviPay all loaded funds would...
21/05/2018 - 20:55
Hi, we have temporarily paused our service whilst we conduct a migration of our card issuing to a new partner. We expect this process to...
21/05/2018 - 20:47
Hi, I'm really sorry we have had to pause our service for the time being whilst we migrate our issuing to a new partner. As you can imagine...
21/05/2018 - 20:39
Hi, We are currently undergoing a migration to a new card issuing partner. During this time (approx 3 months) existing DiviPay virtual...
21/05/2018 - 20:36
Apologies for the lack of response on the AMA thread. As you can imagine it has been a busy time for us with the migration to a new issuing...
21/05/2018 - 16:58
Thanks, we look forward to having you back on the platform in a few months time.
21/05/2018 - 16:54
Hi, Daniel from DiviPay here. Thanks for posting this. Please feel free to let me know if you have any questions. We intend to make a...
21/05/2018 - 16:53
Hi guys, Daniel from DiviPay here. Just reiterating the sentiment in my email. We are working hard to resolve these issuers with our card...
04/05/2018 - 18:06
Hi, Thanks for your support. Totally understand this roadblock will come with a loss in confidence. We definitely are not going anywhere...
04/05/2018 - 18:05
Hi, we will be sending out a status update email tomorrow. As of right now 14:39 30/4/18 the platform is still temporarily paused. We...
30/04/2018 - 14:40
Hi, Thanks for the question. I agree that maybe our terminology here is a little misleading. We 100% do not store your card details. When...
19/04/2018 - 15:48
[@thord](/comment/5861578/redir): This is correct but remember the cards also contain an expiry and 3 digit CVV. At some stage the account...
19/04/2018 - 15:43
[@Elektrikrevamp](/comment/5860684/redir): Can you please send me an email at daniel@divipay.com and i will message you as soon the limit...
19/04/2018 - 09:43
Hi mate, i understand your frustration, it is as frustrating for the team here at DiviPay as it for our customers. I apologise for the...
19/04/2018 - 09:29
Hi, sorry for the inconvenience here. To be honest we haven't actually built browser extension login via Google yet. We launched the...
19/04/2018 - 09:23
Hi, we do not have a list of merchants that don't accept the cards. This list would be very small. A lot of the issues that are curently...
18/04/2018 - 22:07
[@Neoika](/comment/5859318/redir): Thanks for this suggestion, we will implement something over the next 24 hours that flags to users when...
18/04/2018 - 22:03
Hi Sorry for the inconvenience. We do have a daily payment limit imposed on us by our card issuing partner. This is something that we are...
18/04/2018 - 22:00
ofcourse! 1. I will need to clarify the rules around gift cards and refunding money to expired cards. Generally the issuer of the Gift Card...
18/04/2018 - 18:53
Hi, there is no maximum amount of virtual cards that can be created. Our users are free to generate as many cards as they would like.
18/04/2018 - 18:48