SteelcaseAustralia » user profile

Member Since | 09/02/2021 |
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Last Seen | 15/07/2022 |
Location | Hong Kong |
Website | au.steelcase.com |
Recent Activities

SteelcaseAustralia replied to
ececec on [NSW, ACT, VIC] 25% off Steelcase Gesture, Series 1, Think Ergonomic Office Chairs + Delivery ($0 SYD/MEL C&C) @ Steelcase

Unfortunately our shipment was delayed, so Series 2 won't be back in stock until June.

SteelcaseAustralia replied to
bezerk on [NSW, ACT, VIC] 25% off Steelcase Gesture, Series 1, Think Ergonomic Office Chairs + Delivery ($0 SYD/MEL C&C) @ Steelcase

Because it isn't manufactured in APAC and is thus much more complicated to import. It is on our long-term radar, but probably not something...

SteelcaseAustralia replied to
Jasonissm on [NSW, ACT, VIC] 25% off Steelcase Gesture, Series 1, Think Ergonomic Office Chairs + Delivery ($0 SYD/MEL C&C) @ Steelcase

It depends on which item exactly and how far out it is from arriving. Send an email to [email protected] and we will see what we can do.

SteelcaseAustralia replied to
xare on [VIC, NSW, ACT] 25% off Selected Chairs: Steelcase Series 1 $495, Gesture $1,236.75 + Shipping / C&C @ Steelcase

All of the Gesture sold under this link come with adjustable lumbar: https://au.steelcase.com/products/gesture The Gesture under this link...

SteelcaseAustralia replied to
r0untaz on [NSW, ACT, VIC] 25% off Steelcase Gesture, Series 1, Think Ergonomic Office Chairs + Delivery ($0 SYD/MEL C&C) @ Steelcase

Can you send a DM with a screenshot of what you see on the /cart/ and/or shipping page? It should be available for free self pickup in...

SteelcaseAustralia replied to
hawkers89 on [NSW, ACT, VIC] 25% off Steelcase Gesture, Series 1, Think Ergonomic Office Chairs + Delivery ($0 SYD/MEL C&C) @ Steelcase

We don't have a box for it to ship fully assembled in AU at this time, so it would be flat packed. Depending on where it needs to be...

SteelcaseAustralia replied to
hawkers89 on [NSW, ACT, VIC] 25% off Steelcase Gesture, Series 1, Think Ergonomic Office Chairs + Delivery ($0 SYD/MEL C&C) @ Steelcase

In Sydney/Melbourne using self pick-up or White Glove local delivery they come pre-assembled, but if we need to ship to NT it would be flat...

SteelcaseAustralia replied to
BargainTheWorld on [NSW, ACT, VIC] 25% off Steelcase Gesture, Series 1, Think Ergonomic Office Chairs + Delivery ($0 SYD/MEL C&C) @ Steelcase

Think chair's back feels more soft since it's a mesh finish, and the padding on the seat is a bit thicker (though also firmer). Think has 1...

SteelcaseAustralia replied to
Sammyboy on [NSW, ACT, VIC] 25% off Steelcase Gesture, Series 1, Think Ergonomic Office Chairs + Delivery ($0 SYD/MEL C&C) @ Steelcase

Hi Sammyboy, All of the Gesture sold under this link come with adjustable lumbar: https://au.steelcase.com/products/gesture The Gesture...

SteelcaseAustralia replied to
Sammyboy on [NSW, ACT, VIC] 25% off Steelcase Gesture, Series 1, Think Ergonomic Office Chairs + Delivery ($0 SYD/MEL C&C) @ Steelcase

We have a central CS team that coordinates with our local (Steelcase AU) team in Australia. We also have 2 3rd party logistics providers we...

SteelcaseAustralia replied to
Porsche on [NSW, ACT, VIC] 25% off Steelcase Gesture, Series 1, Think Ergonomic Office Chairs + Delivery ($0 SYD/MEL C&C) @ Steelcase

The platinum frame option is an upcharge over the black frame option.

SteelcaseAustralia replied to
nitroeagle on [NSW, ACT, VIC] 25% off Steelcase Gesture, Series 1, Think Ergonomic Office Chairs + Delivery ($0 SYD/MEL C&C) @ Steelcase

It will be 20% off storewide, so they will be on sale, but not at the same rates.

SteelcaseAustralia replied to
Catcher on [NSW, ACT, VIC] 25% off Steelcase Gesture, Series 1, Think Ergonomic Office Chairs + Delivery ($0 SYD/MEL C&C) @ Steelcase

In the 2nd week during our 20% off storewide promo, starting 5/23. Please note that we due to overseas shipping delays we will likely only...

SteelcaseAustralia replied to
xeri on [NSW, ACT, VIC] 25% off Steelcase Gesture, Series 1, Think Ergonomic Office Chairs + Delivery ($0 SYD/MEL C&C) @ Steelcase

Hi, both Series 1 and Think have a comfort dial that allows you to adjust the tension on the back, but don't lock in place.

SteelcaseAustralia replied to
thelute on [NSW, ACT, VIC] 25% off Steelcase Gesture, Series 1, Think Ergonomic Office Chairs + Delivery ($0 SYD/MEL C&C) @ Steelcase

You would need to contact our customer service for a custom quote on that and lead times would likely be quite long, as we don't normally...

SteelcaseAustralia replied to
nitroeagle on [NSW, ACT, VIC] 25% off Steelcase Gesture, Series 1, Think Ergonomic Office Chairs + Delivery ($0 SYD/MEL C&C) @ Steelcase

Yes, we don't currently open the showroom on the weekend, but you can book a showroom visit during the week directly here:...

SteelcaseAustralia replied to
dylan123 on [NSW, ACT, VIC] 25% off Steelcase Gesture, Series 1, Think Ergonomic Office Chairs + Delivery ($0 SYD/MEL C&C) @ Steelcase

We would still support warranty on any product we send out to customer, however if you damaged the product by installing it improperly or...

SteelcaseAustralia replied to
nitroeagle on [NSW, ACT, VIC] 25% off Steelcase Gesture, Series 1, Think Ergonomic Office Chairs + Delivery ($0 SYD/MEL C&C) @ Steelcase

https://au.steelcase.com/policies/refund-policy

SteelcaseAustralia replied to
furythree on [NSW, ACT, VIC] 25% off Steelcase Gesture, Series 1, Think Ergonomic Office Chairs + Delivery ($0 SYD/MEL C&C) @ Steelcase

Leather is real leather. New Black Henry and Medley Grey Brown are both fabric.

SteelcaseAustralia replied to
dylan123 on [NSW, ACT, VIC] 25% off Steelcase Gesture, Series 1, Think Ergonomic Office Chairs + Delivery ($0 SYD/MEL C&C) @ Steelcase

Leather w/headrest in stock in both regions. Also we should be allowing delivery from Sydney to Melbourne using the "Standard Shipping"...

SteelcaseAustralia replied to
DrOfor1 on [NSW, ACT, VIC] 25% off Steelcase Gesture, Series 1, Think Ergonomic Office Chairs + Delivery ($0 SYD/MEL C&C) @ Steelcase

Sorry, scheduling mix up. It's coming in a couple minutes.

SteelcaseAustralia replied to
xjcs88 on [NSW, ACT, VIC] 25% off Steelcase Gesture, Series 1, Think Ergonomic Office Chairs + Delivery ($0 SYD/MEL C&C) @ Steelcase

We typically assemble the chairs for you when picked up, so you can take the dimensions from the tech specs on the product pages.

SteelcaseAustralia replied to
Kupret on [NSW, ACT, VIC] 25% off Steelcase Gesture, Series 1, Think Ergonomic Office Chairs + Delivery ($0 SYD/MEL C&C) @ Steelcase

The headrests were just ordered and unfortunately won't be in market for a few months. However, we are planning to sell the headrests as...

SteelcaseAustralia replied to
Kupret on [NSW, ACT, VIC] 25% off Steelcase Gesture, Series 1, Think Ergonomic Office Chairs + Delivery ($0 SYD/MEL C&C) @ Steelcase

I just did a test on Series 1 and it let me add in. If you are still having problems can you message [email protected] with your exact...

SteelcaseAustralia replied to
Porsche on [NSW, ACT, VIC] 25% off Steelcase Gesture, Series 1, Think Ergonomic Office Chairs + Delivery ($0 SYD/MEL C&C) @ Steelcase

We don't currently offer customization options for end-consumers in AU, as our ecommerce operation is still quite new, though we are...

SteelcaseAustralia replied to
dealhunter9000 on [NSW, ACT, VIC] 25% off Steelcase Gesture, Series 1, Think Ergonomic Office Chairs + Delivery ($0 SYD/MEL C&C) @ Steelcase

1. We allow guest checkout. So long as you signed up for the newsletter you should get the code emailed to you. 2. Yes, both local delivery...

SteelcaseAustralia replied to
dealhunter9000 on [NSW, ACT, VIC] 25% off Steelcase Gesture, Series 1, Think Ergonomic Office Chairs + Delivery ($0 SYD/MEL C&C) @ Steelcase

That should be this one: https://au.steelcase.com/products/gesture?variant=40342099034265

SteelcaseAustralia replied to
hbk_life on [NSW, ACT, VIC] 25% off Steelcase Gesture, Series 1, Think Ergonomic Office Chairs + Delivery ($0 SYD/MEL C&C) @ Steelcase

Both Think + Leap are v2 models. On our store we only sell the v2, because v1 have been out of production for quite some time.

SteelcaseAustralia replied to
jaygee on [NSW, ACT, VIC] 25% off Steelcase Gesture, Series 1, Think Ergonomic Office Chairs + Delivery ($0 SYD/MEL C&C) @ Steelcase

This is stocked in Australia in our Sydney + Melbourne warehouses.

SteelcaseAustralia replied to
coxymla on [NSW, ACT, VIC] 25% off Steelcase Gesture, Series 1, Think Ergonomic Office Chairs + Delivery ($0 SYD/MEL C&C) @ Steelcase

No, we will continue selling both.