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Dick Smith Digital Gift Cards - $500 for a $550 Card/ $200 for a $220 Card/ $100 for a $110 Card

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Deal is back on again but with digital cards.

Previous deal:
http://www.ozbargain.com.au/goto/123849

Digital gift cards

eBay links:
$110 gift card for $100 - http://www.ebay.com.au/itm/110-Dick-Smith-Digital-Gift-Card-/261347992576
$550 gift card for $500 - http://www.ebay.com.au/itm/550-Dick-Smith-Digital-Gift-Card-/251397206047

DSE Website links:
$220 gift card for $200 - http://www.dicksmith.com.au/tools-hobbyist/dick-smith-220-gift-card-dsau-j1936cf
$550 gift card for $500 - http://www.dicksmith.com.au/gift-cards/dick-smith-550-gift-card-dsau-j1931cf

Related Stores

Dick Smith / Kogan
Dick Smith / Kogan
Marketplace

closed Comments

  • Doesn't take long. :)

  • So dicksmith card is only accepted by dicksmith now? Can't use it in woolies or caltex?

    • no

  • The $220 card is now $220

  • Can I purchase it from Credit Card?

  • Digital gift card?? I can't find any other term and conditions but it doesn't sound like one that could be used at Woolworths or Caltex.

    • DS is no longer part of woolworths.

      • woolies staff discount cant be used anymore at dickies? :(
        it worked the other day…now it isnt

  • Has anyone received their last $550 cards ….. and use it on this deal? ;)

    • You can only redeem the new DSE giftcard at stores. Not redeemable online.
      Also the new DSE giftcard on sale this year can no longer redeemed at wollies.

    • The site does not allow you to

  • +7

    I'm still waiting for mine from the 22/11…

    • +6

      Yep…me too. still waiting.

      • +5

        How the hell can dick be selling more cards when there is a stack of ozbargainers still waiting on the last deal?

        After dicks behavior the store should be blacklisted till people that were charged in full on the 22nd of November have received their orders!

        • +2

          Got mine within about 4 days.

        • +5

          I still haven't received mine either

          I ordered on the 22nd I bought them thinking they would come within 4 working days. I've called on 2 occasions and I get the run around get told they will come next week, 2 weeks in a row.

          Steer clear of this deal.

        • got it, and used one already for the Toshiba Encore to make it $315.00= 399.00 - 50.00(giftcard)+ pay by giftcard.

        • +4

          Consider yourself lucky, those of us still waiting have been told "it will be there in a couple of days" for around 2 weeks now.

          Not once was I contacted about there being a delay.

        • similar to what happened to me with the bigw wii deal. I bought one click and collect, the item got ozbargained and the week after they were selling more wiis and mine was still processing :(

        • got mine before black friday

    • +1

      Still waiting on 2 of my $550 Gift Cards. WTF is going on?

    • I ordered one $550 gift card on 30/11/13 received on 5/12/13.

  • +1

    I'm still waiting for 4 of my orders since May this year…

    Called over 10 times, they said all of them are out of stocks & will follow it up… but still didn't get my refund…

    I won't buy anything from them online until it get my money back

    • +1

      What items are you waiting for?

      I finally got all my refunds from late 2012 orders in June this year…

      I still don't think they got it 100% right, but because their new system deleted all the old orders, I couldn't check it…

      • +1

        had the same issue… the new system deleted all the old orders record

        I can't 100% remember what I ordered, 2 earphones, some batteries, nokia bluetooth handset, a tablet case, PSP game, etc.

        I called them and got my order numbers back, but no refund after…

        • +1

          How are they being allowed to do business like that. Bladdy ridiculous.

        • +1

          it happened to my cousin once too ;(

  • how to get the redeem code on ebay??

  • +7

    Remember to pay by Paypal for all your online orders for easy to claim money back. I once claimed my $800.00 payment back from Harvey Norman for no delivery in 4 weeks. Paypal is 100% reliable for fighting big retailer.

  • Sweet! Just bought a Panasonic 50" plasma from DS this morning. Put down a 10% deposit. Thanks to this deal I just bought a $550 gift card and 4 x $110 gift cards from ebay which I'll now use to pay the balance before delivery.

  • +1

    Very tempting! Will be perfect to buy the iPad Air!

  • +1

    Can you use Wish gift card to buy these?

    • +1

      Yes. Place a tick in the box next to "I would like to use a Gift Card(see example)" and you can enter your Wish Cards one by one.

    • If are an automobile member in eligible states, you can get 5% off wish cards.

      • That would mean:

        for a $110 gift card, it would cost $95
        for a $220 gift card, it would cost $190
        for a $550 gift card, it would cost $475

        a discount of 13.6% in each case.

    • Bought one, see if it gets delivered on time.
      Plan to buy an Ipad Mini Retina, so probably wont see it in store until Jan anyways.

  • oh wow. surprised so many people didnt' get theres
    i got mine from the previous run like in 3-4days.
    TAS.

  • Ad says its a digital gift card,
    from the t&c….Digital Gift Cards will be delivered directly to the nominated email within 4 hours. They must be printed to redeem in store
    So maybe they aren't posting them out anymore.

  • I just placed my order twice and I got this instead.

    "Thank you for placing your online order with Dick Smith Online.
    Please be advised that we are having difficulties processing your order and your transaction has been unsuccessful. We apologise for any inconvenience caused. Please contact our Online Customer Service Centre on 1300 366 64 during the hours of 8am – 7pm AEST Monday to Friday and 10am – 2pm AEST Saturday and Sunday in order to reconfirm your order details. "

    Anyone has ideas?

  • +1

    The future viability of DSE is not good …… If you are owed money make sure you push hard for it NOW!!

    • Why is their future no good? Their owners have made a bucket load of cash in a short period of time by listing on the stock exchange.

      • exactly….the job they set out to do is done

    • Now listed on stock exchange.

  • Pretty sure digital giftcards/vouchers is a breach of eBay policy. (not that it really matters)
    http://pages.ebay.com.au/help/policies/downloadable.html

    • Nope, but PayPal Buyer's Protection won't apply should things go like a dead fish.

      • RE paypal: Quick google search suggests otherwise - digital vouchers/codes are a breach.

  • Can you use multiple digital gift cards in one transaction? Say if I buy an Macbook Pro can I use 4x$500 cards? I seems to remember there's only one payment field online. Not sure how to combining multiple cards online. Will the store accept multiple cards?

  • -1

    Apologies for the issues some of you have had with the delivery of these items. If you have an outstanding issue please contact us on 1300 366 644 or via https://www.dicksmith.com.au/contacts

    For a quick resolution, please ensure you include your order reference number in your email, or have it ready when you give us a call.

    • +1

      I tried that on 2 different occasions and still no cards or follow up email I was promised.

      • +1

        Same here. The number just connects you to an overseas call centre. I was told that they will get back to me last Friday. They didn't. Gave some excuse about not being able to contact the warehouse or something on both occasions. Then I rang them again and I was told they will look into it and contact me either today or tomorrow. Nothing today either. I'll wait till tomorrow but if it's not sorted by then I'll have no option but to open up a Paypal dispute and contact my credit card company and ACCC. Sent numerous emails to DSE as well but no reply. I mean we are talking about $1000 here not some $10 or $20 order. Horrendous customer service definitely the worst I've come across.

  • +2

    Yep… Send a CANCEL order https://www.dicksmith.com.au/contacts waited since 22/11.

    I guessing all this Gift Cards is trying buffing up the sales figures for the DSE ASX listing?

  • does anyone know whether we can use woolies staff discount on the dicksmith website?

    • You can.

  • Bought one 5 hours ago. Still not in inbox. Says it'll be delivered within 4 hours. Wanting to use it to get the Xbox One

    • Bought one 3 hours ago. Still not in inbox. Maybe it'll be delivered within 4 business hours?

      • Bought one last night, invoice arrived but no 'printable voucher'… still waiting. :/

        • My invoice arrived 6 minutes after payment. But no 'printable voucher'

          Online status changed to awaiting fulfillment.

        • same with mine

        • I called up customer care and the woman I spoke to clearly had no idea what she was talking about. The conclusion was "it'll either come now or in 2-5 days".

        • ebay or DSE, where did you buy from?

        • 50110 and 108550 were sold on ebay. They must be busy processing those orders

        • DSE

        • Maybe ebay buyers get high priorities for shipping. :/

        • I dunno… Thought it'd be the other way around for sure

  • not sure why mines different on my invoice says

    'Australian Air Express' & on my first email it said 'When despatched you'll receive your items within 4 business days in most cases 2-5 days'

    gave them my work address in CBD melbourne so i'l play the waiting game for this week and see how my luck goes

  • Gave the call centre another call and the woman on the line is sending an email to escalate the issue and said I'll have my code within 24 hours. She better be right.

    • I'll wait and see your result before making a call to them

    • +1

      I called and the rep said I will receive the digital card by today.

      Hopefully she said is true.

      • Still waiting on my end.

        • waiting as well. Maybe another 2 weeks to wait?

        • Ah no I'm not waiting another day. They have my $500!

        • It seems nobody gets the digital card wherever bought from DSE or eBay.

          I prepared to wait for another week.

          If you paid via Paypal, it's easy to ask for refund.

  • Yeah I haven't received my vouchers either, it's been about 20 hours… tried to call them just before but gave up after being on hold for 15 minutes. Might try calling again later.

    • Usually 30 to 60 minutes for waiting.

      1300 366 644
      INT: +612 8265 0202

      Better use VOIP to call 02 8265 0202 for saving

  • Bought via ebay and dicksmith.com.au on Sunday, both are still showing as Awaiting Fulfillment. : \

  • Has anyone received theirs? I'm becoming very impatient.

  • Mine still shows as awaiting fulfillment but the second email was a notification to say it was posted Monday

  • Is the Tax invoice the Digital Gift Card? im gonna walk into dick smith with the tax invoice and Yell " Ready for pick up" if they dont honer the Invoice, i have a base ball bat for some floor stock

    • The digital card is a link to click. You need then print it out.

      I thought digital cards should be delivered much quicker than real cards. I was wrong:/

      • Thanks. Yea i ordered on sunday, and still zzz

        • +1

          Seems nobody has received the digital card.

          The digital card doesn't need a real card to prepare. I can't imagine with so many complaints they are still acting the same slow way. On 9th Dec I called and asked for a refund for the previous purchase of gift card, they did it immediately. No delay at all. The only reason I guess is the managerial decision to put latency on delivery.

          Since the gift is prepaid balance, it means DS borrows the money from purchasers.

          If DS delay the delivery for 20 days, they get 20 days cash advance.

          Is anyone has some idea about the financial status of DS?

        • me too. still waiting.

        • Apparently they'll all be sent out by close of business tonight

        • The call centre told me yesterday they would be sent out by close of business lastnight. :/

        • I was talking to the online rep on Facebook. She says the I.T team are confident they'll have it done tonight but i dunno

        • so the problem is that DSE didnt sort out the things before selling the cards.

        • better wait another 20 days

  • Lol hoping they mean emailed not physical mail if their this slow
    was that info from an overseas call Centre?

  • +1

    We'll look into it and call you back. We'll get in touch with the head office. It's on it's way. Blah blah blah! It's all just a bunch of BS! Still waiting on 2 $550 cards from last month. No replies to emails or genuine answers to phone calls. Absolutely zero customer service. Pathetic!

    • +2

      I just got mine today finally. Have you tried calling the Head Office (02 9642 9100)? They seem to have a tiny more of an idea.

      • I just had enough of the runaround. It was clear that they had no intention of resolving the matter. Won't deal with DSE online again. Opened up a Paypal dispute a few days ago.

  • no answer but its 8:30am so il try again later,
    on another note DSE facebook page deleted my post when i asked for a resolution on my first reply ? lol

  • called 02 9642 9100 and they transfer me to online department in india

  • +1

    Called the 1300 number, waited for 58 minutes and finally got through. Apparently there was a glitch on system and that has been fixed yesterday and we should all be receiving them by this afternoon.

    • so now its a glitch on system? They're the glitch, Dick Glich what a B**ch

    • Fingers crossed

    • already afternoon

    • Seems like their glitch is very lasting. Just called 1300 number and got confirmed that no order has been dispatched.

  • I've been speaking with the rep on facebook and apparently the gift cards have been resent. Still not showing up in my inbox though.

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