This was posted 5 years 8 months 6 days ago, and might be an out-dated deal.

  • expired

1 Free Daily Compensation Ticket on Your Myki Card for Monthly/Yearly Pass Holders (VIC Only)

190

Same as https://www.ozbargain.com.au/node/94029 but for trams this time

Golly,

I can't believe my eyes that Trams have fallen below performance — first time since Nov 2009! I was using the train constantly because I hoped that due to heat, there would be performance compensation, but this is really surprising…

good for all you city workers who take the tram for a few stops instead of walking :)

Simply click on the link and fill in your details and you'll get Myki money for 1 day for the zone that you had a 28 day pass…

here is the official release from their website:

January 2014 performance results
7 February, 2014

Extreme hot weather from 14 to 17 January significantly affected performance during the month. If the average result of the previous four years had been achieved during this time Yarra Trams would have achieved a 99.25 per cent service delivery figure the month.

Yarra Trams failed to meet service delivery targets agreed in its contract with the Victorian government during January. This is the first time since Keolis Downer began operating the system in November 2009 that either punctuality or service delivery targets have not been met.

The monthly punctuality figure was more than seven percentage points higher than the service level guarantee.

In line with the terms set out in our compensation code, eligible customers can now claim compensation online.

Related Stores

Yarra Trams
Yarra Trams

closed Comments

  •  

    In order to be eligible for compensation, you must have held a myki Pass of at least 28 days during January 2014. You must have also touched on that myki on at least 10 days during the month ON TRAMS.

    •  

      Yes, so what? You mean to say nobody in OZB travels on Melbourne trams regularly?

      •  

        Maybe because most people do not even bother to touch on trams. I'm not a regular traveler, but when I traveled a couple of weeks ago, I was probably the only one touching on/off. Just my 2c

        •  

          http://ptv.vic.gov.au/tickets/myki/touching-on-and-off/

          "Metropolitan trams

          You must touch on at the myki reader at the start of your journey. However, you only need to touch off if your whole trip is in Zone 2*."

          Touching off causes delays & late trams. So stop being irresponsible or you'll make the trams late again :-)

          As for not touching on…in theory you're supposed to (as it help with stats), but if you have a valid ticket (such as a daily/weekly/monthly/yearly) you're not fare evading, thus not defrauding the government of revenue.

        •  

          I'm not so sure that you can escape without a fine if you don't have touch on with a valid pass. See this thread that I opened on WP

          http://forums.whirlpool.net.au/forum-replies.cfm?t=2206339

        •  

          sorry, duplicate comment. delete

        •  

          Something similar happened to a friend the other day - using Myki Money, she'd touched on in the morning and the afternoon, making it valid until 3am the following day. That night while taking a tram, she hadn't touched on and it was scanned by an inspector. He asked her to still touch on even though her card was valid and then moved on without issuing a fine.

        •  

          Thanks to that post, I now know what "absolute liability" means.

        •  

          What if i dress up as an inspector and ask her to fork over $50 (or $100) or else i'll fine her for not tapping on? :p

        •  

          It's easier and more fun to fake an accent and walk into the train and say "ticketsssss…. Ticketssss pleeeease!"

        •  

          Zooter, that thread is a perfect example of all that is wrong with Whirlpool, and right here :)

  •  

    thank you for sharing. i wouldn't have known otherwise. i use the tram most days, except since i have a pass i don't bother touching on once it is activated (even though i know i shd for their stats so we get more big trams) so i'm ineligable for the compo :/

  • +2 votes

    Thanks, very useful as I wouldn't have known otherwise. Stupid that you have to claim as Myki has the data of who touched on.

  • +1 vote

    Good idea to post this deal. Thank you.

  •  

    Edit: this is just for trams - pffft who really touches on with a yearly pass??
    Can't believe there is no compo for the trains- especially in light of this bs 'summer timetable' that everyone had to endure through… what a joke.

    •  

      Well there are rewards in place for trams only, they seem to know the high fare evasion routes but still can't catch enough apparently

  •  

    I can't believe my eyes that Trams have fallen below performance

    It's because they're catching fire and therefore can't complete the trip…

  •  

    I assume this also applies to commuter club Myki holders. Scanned the quick facts and compensation code and couldn't find specific mention.. If anyone knows please share otherwise I guess there's only one way of finding out!

  • +1 vote
    • Warning: disgruntled user of overcrowded, dirty trams *

    It's great that they do this, but the onus should be on Yarra Trams to credit qualified users' cards. They have the systems in place to match the compensation parameters automatically. The only reason they have users submit a form is because they know most users won't know about it or can't be bothered to complete it.

    Boooo.

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